Scribd Logo
Upload

Welcome to Scribd!

  • QA Rosetta

    Uploaded by

    sergio andres sanchez cardenas
    8 views1 page
    This job posting is seeking a bilingual QA agent to monitor and evaluate inbound calls for quality assurance. The position requires strong attention to detail, analytical skills, and the ability to multi-task independently. The ideal candidate will have 6 months of experience in their current role, excellent performance metrics, a Bachelor's degree, advanced Excel skills, and at least a B2 level of English proficiency. Interested applicants should submit their resume and application by June 21st.

    Original Description:

    Original Title

    QA Rosetta (3)

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This job posting is seeking a bilingual QA agent to monitor and evaluate inbound calls for quality assurance. The position requires strong attention to detail, analytical skills, and the ability to multi-task independently. The ideal candidate will have 6 months of experience in their current role, excellent performance metrics, a Bachelor's degree, advanced Excel skills, and at least a B2 level of English proficiency. Interested applicants should submit their resume and application by June 21st.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views1 page

    QA Rosetta

    Uploaded by

    sergio andres sanchez cardenas
    This job posting is seeking a bilingual QA agent to monitor and evaluate inbound calls for quality assurance. The position requires strong attention to detail, analytical skills, and the ability to multi-task independently. The ideal candidate will have 6 months of experience in their current role, excellent performance metrics, a Bachelor's degree, advanced Excel skills, and at least a B2 level of English proficiency. Interested applicants should submit their resume and application by June 21st.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Explore Career Opportunities

    is currently looking for people who can fill the following


    position:
    Bilingual QA
    Vacancies: 1
    Open from: June 16th – June 21st 65
    Schedule: Monday to Saturday. From 8am to 5pm
    Address to: All bilingual agents %

    DESCRIPTION SKILLS REQUIRED

    Monitor, evaluate and score inbound calls against established


    quality assurance instruments and standards. Analyze • Strong attention to details and Quality
    performance from quality assurance data and communicate • High level of reasoning and analytical skills
    trend to Quality Manager, as well as identify potential training • Able to handle multiple tasks while working
    needs. Deliver reporting regarding performance metrics and independently
    contribute to coaching to team members related to their Quality • Excellent listening and oral/written
    performance results. communication skills
    • Experience in developing and implementing
    QA programs (preferred)
    • High and strong work ethic
    REQUIREMENTS
    IF YOU ARE
    • Tenure: minimum 6 month in the current position INTERESTED
    • Do not have any verbal warning or disciplinary process.
    • Excellent metrics and performance • Please send your CV and application form to
    • Bachelor degree mclopez@callzilla.net or csantos@callzilla.net
    • Advance Excel knowledge • Submit your paperwork to: HR before 5pm of the date
    • Minimum B2 English level or above mentioned

    You might also like