Cl

ass:
-FYBBA(CA)

Topi
c:-Shor
tanswert
ypequest
ionsofOBandHRM.

Q.
1.Def
ineOr
gani
sat
ional
Behav
iour
.

Ans:
-Organi
sat
ional
Behaviouri
stheunder
standi
ng,
predi
cti
ngandcont
rol
l
ing
human behav i
ouratwork.

Q.
2.Whyst
udyOr
gani
sat
ional
Behav
iour
?

Ans:
-1)OBhelpsindi
vidualtounder
standt
hemsel
vesandot
hercl
ear
lyandi
mpr
ove
i
nter
personal
relati
on.

2)Obhelpsthemanageri
nunder
standi
ngt
her
equi
rementoft
hewor
keri
n
bet
termanner
.

Q.
3.Whatar
ethemodel
ofOr
gani
sat
ional
Behav
iour
?

Ans:
-1)Aut
ocr
ati
cmodel

2)Cust
odi
alModel

3)Suppor
ti
veModel

4)Col
l
egi
alModel

Q.
4.Whatar
ethedi
ff
erentdet
ermi
nantofOb?

Ans:
-1)Peopl
e

2)Env
ironment

3)St
ruct
ure

4)Technol
ogy

Q.
5.Whatar
etheadv
ant
agesofOr
gani
sat
ional
Behav
iour
?

Ans:
-1)Hel
pinunder
standi
nghumanbehav
iour

2)Assi
sti
ncont
rol
l
inganddi
rect
ingbehav
iour

3)Hel
pinunder
standi
ngor
gani
sat
ional
cli
mat
e
Q.
6.Whatar
ethekeyel
ementofTQM?

Ans:
-1)Or
gani
sat
ional
ethi
cs

2)I
ntegr
it
y

3)Tr
aini
ng

4)Team wor
k

5)Communi
cat
ion

Q.
7.Whatar
etheadv
ant
agesofTQM?

Ans:
-1)I
mpr
ovedor
gani
sat
ional
Per
for
mance

2)Cr
eat
egoodcor
por
atecul
tur
e

3)Gr
eat
ercust
omersat
isf
act
ion

4)I
ncr
easef
inanci
alper
for
mance

Q.
8.Hi
ghl
i
ghtt
hedi
sadv
ant
agesofTQM.

Ans:
-1)Lackt
opmanagementcommi
tmentandv
isi
on

2)Resi
stancet
ochange

3)Reducemor
alandaf
fectat
ti
tude

4)Lackofst
ruct
uref
orTQM act
ivi
ti
es

Q.
9.Expl
aint
heconceptofcul
tur
aldi
ver
sit
y?

Ans:
-Thecult
ural
diff
erences,whichexi
stinmanycountryar
erefl
ect
edbyglobal
and cul tur
al di v
ersi
ty.Thewor kbehav
iourofmostoftheor
ganisat
ionin
l
ocalaswellasint
ernati
onalscenar
ioandcult
urearei
nfl
uencebythecul
tural
di
ver
sit
y.

Q.
10.Wr
it
edownt
het
ypesofor
gani
sat
ional
change?

Ans:
-1)Happenedchange

2)Ant
ici
pat
orychange

3)St
rat
egi
cchange

4)Peopl
eor
ient
edchange

5)Tot
alChange
Q.
No.
11.Def
inet
het
erm st
ress.

Ans:
-Str
essisacondi
ti
onofstr
essonone‘
semot
ions,
thoughtpr
ocessesand
psychol
ogi
calcondi
ti
ons.

Q.
12.Enl
i
stt
hesour
cesofst
ress.

Ans:
-1)I
ndi
vi
dual
Str
ess

2)Or
gani
sat
ional
Str
ess

3)Gr
oupSt
resses

4)Ext
ra-
Organi
sat
ional
Str
esses

Q.
13.Expl
ainpr
inci
plesofQWL.

Ans:
-1)Pr
inci
pleofSecur
it
y

2)Pr
inci
pleofEqual
i
ty

3)Pr
inci
pleofI
ndi
vi
dual
i
sm

4)Pr
inci
pleofDemocr
acy

Q.
14.Di
scusst
hedef
ini
ti
onofHRM.

Ans:
-HumanResour
ceManagementi
ncl
udest
hoseact
ivi
ti
est
hatar
edesignt
o
pr
ovi
def
orandCo-
ordi
natet
hehumanresour
cesofanor
gani
sati
on.

Q.
15.Expl
aint
hedi
ff
erentf
unct
ionsofHRM.

Ans:
-1)Manager
ial
Funct
ions:
-

a)Pl
anni
ng

b)Or
gani
si
ng

c)Di
rect
ing
 d)Cont
rol
l
ing

e)Coor
dinat
ing

2)Oper
ati
onal
Funct
ion:
-

a)Empl
oyment

b)HumanResour
ceDev
elopment

c)Compensat
ion

d)HumanRel
i
ef

Q.
16.Enl
i
stt
her
esponsi
bil
i
tiesofHRM:

Ans:
-1)Hi
ri
ngEmpl
oyees

2)Tr
aini
ngandDev
elopi
ngEmpl
oyees

3)Or
gani
sat
ionDev
elopment

4)Reduci
ngCommuni
cat
ionGap

Q.
17.Def
inet
het
erm ofHRP:

Ans:
-HumanResourcePlanni
ngisthepr
ocessofanal
ysi
nganorgani
sati
onhuman
r
esour
ceneedunderchangi
ngcondi
ti
onsanddevel
opi
ngacti
vit
iesnecessar
y
t
osati
sfyt
hoseneeds.

Q.
18.Expl
aint
hescopeofHumanResour
cePl
anni
ng:

Ans:
-1)Pr
oject
ingFut
ureHumanResour
ceRequi
rement

2)Mai
ntai
ningcor
rectmanpoweri
nvent
ory

3)Pr
edi
cti
ngHumanResour
ce I
ssues

Q.
19.Enl
i
stt
hesour
cesofRecr
uit
ment
:

Ans:
-1)Tr
ansf
erandPr
omot
ions

2)JobPost
ing
 3)Empl
oyeeRef
err
als

4)Pr
evi
ousAppl
i
cant
s

Q.
20.Enl
i
stt
hemet
hodsofE-
Recr
uit
ment
:

Ans:
-1)JobBoar
ds

2)Empl
oyerWebsi
tes

3)Pr
ofessi
onal
Websi
tes

4)Vi
rt
ual
JobFai
r

Q.
21.
Whatar
etheadv
ant
agesofE-
Recr
uit
ment
?

Ans:
-1)Sav
eMoney

2)Sav
eTi
me

3)ReducePaperWor
k

4)Ai
dst
oreachl
argenumberofappl
i
cant

Q.
22.Def
inet
het
erm sel
ect
ion?

Ans:
-Selecti
onistheprocessofmaki
ngahi
reornohi
redeci
sionr
egar
dingeach
appl
icantf
orjab.

Q.
23Enl
i
stt
het
ypesofi
nter
view?

Ans:
-1)Pr
eli
minar
yInt
erv
iew

2)Cor
eInt
erv
iew

3)Deci
sionmaki
ngi
nter
view

Q.
24.Def
inet
het
ermi
nter
view?

Ans:
-Anint
erv
iewispurposeful
exchangeofi
deastheanswer
ingofquest
ionsand
communicat
ionsbetweentwoormorepersons.
Q.
25.Enl
i
stt
het
ypesoft
est
s?

Ans:
- 1)Apt
it
udeTest

2)Achi
evementTest

3)Si
tuat
ionTest

4)I
nter
estTest

5)Per
sonal
i
tyTest

Q.
26.Def
inet
het
ermt
rai
ning?

Ans:
-Trai
ningi
stheanyat
temptt
oimpr
oveempl
oyeeper
for
manceonacur
rent
ly
hel
djoborrel
atet
oit
.

Q.
27.Enl
i
stt
hemet
hodsoft
rai
ning?

Ans:
-1)Ont
hej
obt
rai
ning

a)Appr
ent
iceshi
p

b)JobRot
ati
on

c)Coachi
ng

2)Of
fthej
obt
rai
ning

a)Lect
ures

b)Casest
udy

c)Semi
nar
s

Q.
28.Enl
i
stt
headv
ant
agesofE-
Trai
ning?

Ans:
-1)Justi
nti
mel
ear
ning

2)Economi
se

3)Wi
dei
nfor
mat
ionshar
ing
 4)St
andar
disesi
nfor
mat
ion

Q.
29.Enl
i
stt
het
ypesoft
rai
ning:

Ans:
-1)I
nduct
ionTr
aini
ng

2)Knowl
edgeTr
aini
ng

3)Ski
l
lTr
aini
ng

4)Team Tr
aini
ng

Q.
30.Li
stt
hemet
hodsofper
for
manceappr
aisal
?

Ans:
-1)Gr
aphi
cRat
ingSkal
e

2)St
rai
ghtRanki
ngMet
hod

3)Pai
redCompassi
onmet
hod

4)Gr
oupAppr
aisal
Met
hod