Shobha Dhond

24 | Female
+91 8975245674 | shobha.dhond20@gim.ac.in
B.E (Computer) | PGDM (Pursuing)

Professional Experience Total Experience: 1 year 10 Months

Syntegon Technology India Private Limited (Former Bosch Packaging Technology), NEEM Trainee Sept 2019 – July 2020
• Deputed as a Technical sales support engineer for exports division.
• Managed and built a strong relationship with 20 + clients to ensure the streamlining of work flow
• Created a 100+ Budget quotations and Final Quotations in a span of 10 months
• Successfully managed to get ageing receivables worth 0.5 Million USD
• Reviewed customer inquiries to understand project scope and for preparing cost estimates based on customer documents and
consultation with project managers. Monthly reports – Order Forecasts, monthly highlights and CRM entries
• Developed team communications and information for new machine releases
• Created 50+ leads, accounts and opportunities in Microsoft Dynamics Customer Relationship Management
• Worked on SAP for Sale Order creation, Material code creation, BOM creation and releases, Raising Purchase Requisitions
Bosch Packaging Technology, Graduate Apprentice -Information Systems Sept 2018 – Sept 2019
• Created support document which enabled internal stakeholders to leverage system features which reduced intervention from IT
support team, thus, improving operational efficiency of the IT system user
• Handled support requests from users, analyzed issues and did entry level troubleshooting for quick remediation, improving ticket
resolution time
• SAP migration – Worked in a team of 18 primarily in testing Warehouse Management and Sales modules when migrating from one
system to another
• Cross functionally coordinated for migration of IT systems and infrastructure in a team of 6.
Academic Achievements
Year Degree Board / University Percentage
2020-2022 PGDM Goa Institute of Management Pursuing
2014-2018 B.E. (Computer) Goa University 63.45
2013-2014 HSC Goa State Board 69.83
2011-2012 SSC Goa State Board 85.16
• Completed course on “Object Oriented Programming using C++” offered by NIIT (2016)
• Completed course on “Programming in C” offered by NIIT (2015)
• Awarded Gold medal and a certificate for consistency in studies and behavior (2012)
• Software Applications: SAP, Microsoft Dynamics CRM, SQL, MS Excel
Select Academic Work
• Final Year Project - Political Rating and Feedback App (2017-18)
• Citizens can post the work that has been done in their locality or any work that needs quick attention
Projects and needs to be done and give ratings and feedback to the MLA in their respective constituencies.
• Internship at Codeplay, Web Designing and Web Development Company, Goa (2016)
• Worked on building a website in open source web development technologies, PHP and HTML

Positions of Responsibility
• Member, organizing committee for the Global Kick-off event of new brand name Syntegon (Bosch) for 200 people (2020)
• Coordinated the event for the inauguration of new manufacturing hangar at Bosch Packaging Technology (2019)
• Coordinated MITHYA, annual college fest for 2 days hosted by Padre Conceição College of Engineering (2015-17)

Extra-curricular Activities
• First runner up – amongst 60 teams, Case-o-mania case study competition organized by Prabandhan (2020)
The management club of JIMS Vasant Kunj
• Participated in quiz Competition Chausar 2020, the Annual National Consulting Conclave organized by IIFT (2020)
and Corp Buzz quiz organized by ‘The MBA Project’
• Participated in Indian Engineering Olympiad (2016)
• Avidly watches comedy-drama web series and loves dancing, playing Sudoku and Badminton

Goa Institute of Management Corporate Recruitment Programme 2020-2021