Numbers

10 managerial roles 21 C
3 pillars of intercultural competency 128 Careers 9
4 functions of management 18 Challenging (MBO) 209
5 ingredients of learning org 50 Change 13
Evidenced-based Mana -helpful test 50 Change oriented (Plan benefits) 197
Functional plans 201 Changing nature of organization 13
Goal alignment btw leader & mem 209 Child labor 119
Input-throughput-output cycle 219 Clan control (Normative) 223
Levels of manager 14 Classical approaches to managenent 35
Personal Time Mana steps 198 Command (Rules of mana) Command and control
Planning process (5 steps) 195 (change in org) 13
SMART 207 Comparative management 126
Type of expectations of step4 control 227 Complacency trap 197
(mana by expectations) Conceptual skill 24
Concurrent control (steering) 220
A Contingency planning (backup plan) 203
Accountability 15 Contingency thinking 47
Action orientation (Plan benefits 197 Continuos improvement 47
Administrative principles (Henri Fayol) 36 Control (Plan benefits) 197
Administrators 15 Control (Rules of mana) 36
Advantage oriented (Plan benefits) 197 Control equation (controlling) 226
After-action review 219 Control process 224->227
Agenda setting 22 Controlling 20/ 219
Analytics 45 Coordination (Plan benefits) 197
Argyris's theory of adult personality 44 Coordination (Rules of mana) 36
Asset management(financial control) 230 Corporate governance 16
Corruption 118
B cPM/Pert 228
Balance sheet 230 Critical path 229
Balanced scorecard 231 Critical thinking 24
Benchmarking (internal+ external) 205 Culture 120
Benefit of MBO 209 Culture intelligence 121
Benefits of planning 196 Culture shock 120
Best practices 206 customer satisfaction 231
Board of directors 14
Break-even analysis 229
Breakeven point 229 D
Budgets (single use plan) 202 Decisional roles 21
Bureaucracy (Max Weber) 37 Deficit principles 41
Bureaucratic control (External) 222 Demise cf"command-and-contror 13
Direct invest strategies 111 Functional plans 201
Disadvantages of bureaucracy 38
Discipline 207
Discrimination 9 G
Diversity 9 Gantt chart 228
General managers 15
E Glass ceiling (chal minor + women) 9
Ecological fallacy 125 Glass ceiling effect 9
Economic development 110 Global corporations 117
Economic order quantity 229 Global economy 109
Effective manager 16 Global management 109
Emotional intelligence 24 Global manager 109
Emphasis on teamwork 13 Global sourcing 111
Employee discipline systems 207 Global strategic alliance 112
Engineering comparison (controlling) 226 Globalization (mana & globalization) 108
Entrepreneurship 11 Globalization 6
Essential managerial skills 23 Goal 195
Ethics 7 Goal alignment 208
Ethnocentrism 120 Greenfield venture 113
EU 115
Euro 116
European Union Evidence-based management 49
Example of Orga as OPEN SYSTEM 12 H
Exporting 112 Hawthorne effect 41
External control 221 Hawthorne studies 40
Hierarchy of goals( hierarchy of objectives) 208
High performance org 13
F High-context cultures 121
FCPA 119 Historical comparison (controlling) 226
Feedback controls (post-action 220 Home-Country Issues 118
Feedforward controls (preliminary 220 Host-Country Issues 117
Financial control 230 Human capital (change in org) 13
Financial performance 231 Human relations (Hawthorne) 40
Fixed budget 202 Human skill 24
Flexible budget 202
Forecasting 203
Foreign direct investment 112 I
Foreign subsidiary 113 Importing 112
Foresight (Rules of mana) 36 Individualism-collectivism 125
Franchising 112 Informational roles 21
Free-agent economy 10 Input standard 226
Functional managers 15 Insourcing 112
Intellectual Capital 5 Loose culture 123
Intercultural competencies 128 Low-context culture 121
International business 110
Interpersonal role 21
ISO certification 48 M
Income statement 229 Maintenance objectives (MBO) 207
Individual with flexibility (Plan benefits) 197 Management by exception (controlling) 226
Individual with focus (Plan benefits) 197 Management by objectives (MBO) 207
Innovation and learning 231 Management process 19
Internal control " 221 Management science 44
Internal process improvement 231 Manager 14
Inventory analysis 45 Managerial activities and role 21
Inventory control 229 Managerial agendas and networks 22
Market control (External) 223
Market-entry strategies 111
J Marketing 11
Job migration 7 Masculinit-femininity 126
Joint venture 112 Maslow's theory of human needs 41
Just intime scheduling 229 Mastery 11
Mathematical forecasting 45
McGREGOR's theory x and y 42
Means-ends chain (Impementing Plan) 209
K Measurable (MBO) 209
Katz's essential managerial skills 23 Measurable end products (MBO) 209
Key principles of mana (Henri) 36 Middle managers 15
Knowledge management 49 Mintzberg's 10 managerial roles 21
Knowledge worker 5 Monochronic cultures 121
Most favored nation status 114
Motion study 36
L
Leading 19
Learning 23 N
Learning organization 49 NAFTA 115
Level type of managers 14,15 Need 41
Leverage (info + finan control) 230 Network model 45
Licensing agreement 112 Networking 22
Life-long learning 23 Networking (change in org) 13
Line managers 15 Nontariffs barriers 114
Linear programming 45 Normative control 223
Liquidity (info + finan control) 230
Long-range plans 199
Longterm plans 199
 Progression principle 42
O Progressive discipline 208
Objectives& goals 195 Project management 228
Open system 11 Project schedules 201
Operational plan 201 Projects 228
Organization with flexibility (Plan benefits) Protectionism 114
Organization with focus (Plan benefits) 196 Proxemics 122
Organization 11 Purchasing control 210
Organizational behavior 38
Organizational performance 12
Organizing 18 Q
Output standard 224 Quality control 211
Quality of work life 16
Opportunity situation (controlling) 203 Quantitative analysis 45
206 Queuing theory 45

P R
Participatory planning 209 Relative comparison (controlling) 226
Passion for renewal 11 Rules of management (Fayol) 36
Performance effectiveness 12
Performance efficiency 13
Personal development objectives (MBO)
Plan 195 S
Planning process 195 Scenario planning 204
Planning 18-194 Scientific management (Frederick Taylor) 35
Policy (standing plan) 201 Scientific management (Taylor) 36
Political risk 114 Self-control (Internal 221
Political-risk analysis 114 Self-fulfilling prophecy 44
Polychronic cultures 122 Self-management (mana success) 10
Post-action control 220 Shamrock organization 10
Postaction controls 205 Shortterm plans 199
Power distance 125 Simulation 44
Prejudice 9 Single-use plan 201
Preliminary control 220 Skill 23
Priority oriented (Plan benefits) 197 Social Capital 22
Problem situation (controlling) 203 Specific (MBO) 209
Procedure 202 Speed (change in org) 14
Productivity 12 Staff managers 15
Productivity and the dimensions of organizational Staff planner (planning) 206
performance 12 Standing plan 201
Profitability (info + finan control) 230 Statistical quality control 210
Steering controls 220
Strategic plan 200 W
Stretch goals 195 Workforce diversity 9
Subsystem 46 World 3.0 108
Supervisor 15 World trade organization 114
Sustainability (social value-change in org) 13 Workforce expectation (changein org) 13
Sweatshops 120
System 46 Z
Zero-based budget 202

T
Tactical plan 201
Tariffs 114
Team leaders 15
Teamwork (change in org) 13
Tech IQ 6
Technical skills 23
Technology 11
Technology (change in org) 13
Theory X+Y 43
Theory Z 49
Tight cultural 123
Time (MBO) 209
Time management (Plan benefits) 198
Time orientation 126
Top managers 14
Total quality management 47
Total quality management (TQM) 47
Transactional corporation 117

U
Uncertainty avoidance 125
Upside down pyramid (org) 17

V
Verifiable work activities (MB0) 209
Vision 200