Program Management Intern

About the Role:

We are looking for high-potential, flexible, innovative, and forward-thinking professionals to

join our India Operations and Retail teams. Are you ready to drive high-visibility, strategic,
revenue-generating projects as well as leverage Lean methodologies to lead process
improvement initiatives? Are you equally comfortable digging into business requirements as
you are drilling into architecture and design with development teams? Join the Operations
and Retail teams as a Program Manager. We are looking for interns with a strong record of
owning and executing strategic, cross-functional projects as well as partnering with other
teams to drive key process improvement programs. This role requires working with business
teams across the company to define requirements and high level process/system solutions,
leading cross-functional teams and managing the timelines for field operations and retail
teams to support project launches. This position involves regular communication with senior
management on status, risks and change control. Cross-team coordination, project
management and executive presentation skills are essential, as are a willingness to “roll up
your sleeves” and get into the details that will make Operations world-class.

Demonstrated Abilities:
• An innovative project manager with superior analytical abilities and preferred experience
in Lean Manufacturing methodologies
• Has knowledge and experience in direct-to-customer fulfillment operations as well as
excellent technical, problem-solving, and communication skills
• Finds practical and simple solutions to complex problems without sacrificing quality or
core functionality
• Experience defining projects, collecting requirements, designing process solutions, writing
detailed functional specifications, coordinating efforts to scope, schedule, and deploy new
software; as well as analyzing cost/benefit of feature selection and communicating results
throughout the organization
• Ability to utilize exceptional problem-solving, and communication skills to influence
business and technical audiences
• Provide day-to-day support during the rollout/implementation of newer
systems/processes and gather feedback
• Map business requirements, understand business process, study and analyze workflows,
design solutions and prepare functional specifications

Stipend and Benefits

• The Internship Stipend will be INR 1,00,000 per month.
• Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
• Flight tickets in economy class (on ward and return for internship).
• The candidates are also eligible for 15 days accommodation and 15 days cab on
reimbursement basis.
• Monthly food coupons.
• Free HOH (Home –Office-Home) for duration of internship.

BASIC QUALIFICATIONS

• Work experience is mandatory (2 – 4 years)

• MBA from repute institute
• Exposure to data mining tools like SQL ,SAS, SPSS, Excel etc
• Has managed critical operational processes, with end to end business responsibility.
Strong analytical, oral and written communication skills
• Experience analyzing cost/benefit of proposed projects
• Strong process definition and optimization skills; proven ability to define effective,
efficient, and scalable processes and drive continuous improvement through root cause
identification and defect elimination.
• Experience in a highly analytical, results-oriented environment with cross functional
interactions. Strong analytical, mediation and problem resolution skills.
• Must be metrics-driven. Have a background in quantitative decision making, ability to
drive business/operations metrics, and driving adoption of different tools and resources.
• Excellent written and oral communication skills. Skilled in collaborative management
environment, succeeding through regular meetings and clear formal and informal
communication with members of various teams.
• Attention to detail and capability to work on multiple projects in parallel. Personal
attributes and competencies:
• Demonstrated intense customer focus.
• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.

PREFERRED QUALIFICATIONS

• Sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with
solutions.
• Proven ability to successfully thrive in an ambiguous environment and changing market
conditions.
• Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis
paralysis.
• Consistent effort, intense commitment, and willingness to go above and beyond when
needed.
• Strong team player, acts like an owner, and ultimately focused on delivering results with
high standards.
Category Management Intern

Category Managers at Amazon have end to end responsibility of the category they have
been assigned to. Amazon strives to present its customers with the widest selection of
products at the best prices – The Category manager’s role is to bring in the relevant
assortment, manage their sales and negotiate terms with the vendors. Responsibilities
Include The successful candidate will be the business owner, with responsibility for signing
the right mix of vendors, adding unique local and/or import selection, driving traffic growth
and increasing conversion and margin improvements while delivering top notch customer
experience. He/she must be an effective leader and communicator working with our most
important partners and vendors, as well as with internal colleagues and groups. He or she
will have strong business judgment with a track record of strong ownership values and
relationship management skills. This position offers an exciting opportunity to work on a
start-up business team.

Stipend and Benefits

• The Internship Stipend will be INR 1,00,000 per month.
• Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
• Flight tickets in economy class (on ward and return for internship).
• The candidates are also eligible for 15 days accommodation and 15 days cab on
reimbursement basis. • Monthly food coupons.
• Free HOH (Home –Office-Home) for duration of internship.

BASIC QUALIFICATIONS

• An understanding of and passion for e-commerce.

• Work experience is mandatory (0 - 4 years).
• Experience in Business, buying, Selling or finance
• Excellent written and verbal communication skills
• Proven negotiation skills, influencing abilities
• Strong numerical and analytical aptitude
• Proven experience leading cross-functional projects
• Ability to think and react in a high-energy, fast-paced environment
• Good organizational skills including prioritizing, scheduling, time management, and
meeting deadlines Detail-oriented
• Technical aptitude and agility to learn web-based tools
• Smart, enthusiastic, hard-working, and creative.
PREFERRED QUALIFICATIONS

• Innovative, team oriented, and have a desire to participate in change and appreciate a
dynamic environment with rapidly changing priorities.
• Experience in project ownership and using customer data to identify and prioritize
opportunities.
Marketing Management Intern

As a Marketing Intern, you will identify, evaluate and define the content and media, through
which you will engage with and influence our target segments. You will be responsible for
planning, executing and measuring the performance of our offline marketing campaigns
across India. You will create marketing content for multiple channels to reach our target
segments to drive demand. The channels can be email, print, events, B2B and affiliates.

Responsibilities Include
• Drive demand for Amazon Services products by planning and executing different offline
marketing campaigns with different stakeholders across the organization as well as external
agencies.
• Improve the performance of all call to action mediums.
• Find new avenues for generating demand through unconventional marketing techniques.
• Develop, execute, and analyze creative test plans for different marketing channels and
iterate through these to achieve the best possible performance.
• Synthesize, analyze and report marketing campaign metrics. Basic Qualification and Skills
Required • Deep understanding of and passion for e-commerce required.
• Work experience is mandatory (2 – 4.5 years)
• Experience in driving demand through traditional offline marketing activities like events,
advertisements, snail mail, flyers, etc.
• Ability to develop content and collateral with the right messaging
• Experience in negotiating media plans
• Strong bias for action and ability to prioritize
• Demonstrated analytical skills
• Aptitude for organization, flexibility and producing results in a fast paced environment
• Technical ability in using HTML and Excel, plus the ability to learn in-house tools quickly
• Ability to think and act both strategically and tactically
• Strong communication skills: experience in coordinating teams and communicating to
management
• Ability to use hard data and metrics to prioritize marketing spend per channel and market.
Experience in marketing to small businesses will be desirable
• Demonstrated intense customer focus.
• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
• Proven ability to successfully thrive in an ambiguous environment and changing market
conditions.

Stipend and Benefits

• The Internship Stipend will be INR 1,00,000 per month.
• Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
• Flight tickets in economy class (on ward and return for internship).
• The candidates are also eligible for 15 days accommodation and 15 days cab on
reimbursement basis. • Monthly food coupons.
• Free HOH (Home –Office-Home) for duration of internship.
BASIC QUALIFICATIONS

• Develops original ideas, approaches, and solutions to typical, unusual, or difficult

situations or problems.
PREFERRED QUALIFICATIONS

• Consistent effort, intense commitment, and willingness to go above and beyond when
needed.
Product Management Intern

Intern must be customer obsessed and possess strong analytical skills, exceptional
communication abilities and a strategic mindset. Candidate must be a team player and bring
experience working with cross-functional teams. Prior experience in consumer internet
space or in the financial services or payments space is preferred.
This role is responsible for working with the worldwide Amazon team to formulate
recommendations on new business initiatives and partnering with operations, technology
teams, and product development teams to implement these recommendations. As a
product manager, you will develop long-term strategies to offer customer-centric features
and programs, and ensure quality onsite customer experience and overall service. The ideal
candidate will be enthusiastic about managing challenging, lengthy projects across multiple
teams and locations. He or she will be comfortable marshaling large amounts of data to
make decisions and build business cases. We are looking for a Product Manager who shares
Amazon's passion for the customer— someone who understands the importance of
compelling features and functionalities in driving great customer experience.
Focus and deliverables
• Identify and prioritize the most immediate improvement opportunities.
• Benchmark competitive experiences across the customer value chain, and define and
implement a roadmap of improvements that ensure Amazon leadership for each of these.
• Create and implement a roadmap that ensures leadership in customer experience in each
business category.

Roles and Responsibilities

• Define and drive a world-class customer experience. Create alignment for the product
vision. Translate the customer experience into a logically sequenced and optimized product
roadmap.
• Partner with global category leaders to establish selection strategy of brands and
products, and work with global vendors to add selection to the global catalog.
• Maintain a product and feature roadmap and manage prioritization and trade-offs among
customer experience, site performance and operational support load.
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet
strategic, financial, and technical goals. Lead cross-functionally to ensure we implement the
business vision efficiently.
• Own ongoing and continuous improvement of the customer experience and defect
reduction for all products.
• Prepare business cases for category-specific initiatives targeted at improving category
experience and partner with the appropriate cross-functional teams to deliver them.
BASIC QUALIFICATIONS

• Deep understanding of and passion for e-commerce required.

• Work experience is mandatory (2 – 4 years)
• Demonstrated intense customer focus.
• Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
• Demonstrated ability to think both strategically and tactically.
• Proven ability to successfully thrive in an ambiguous environment and changing market
conditions.
• Develops original ideas, approaches, and solutions to typical, unusual, or difficult
situations or problems.
• Consistent effort, intense commitment, and willingness to go above and beyond when
needed.
• Strong team player, behaves like an owner, and ultimately focused on delivering results
with high standards.
• Experience analyzing and improving performance of a business.
• Possess an entrepreneurial spirit with strong program and product management skills.
• Strong strategic aptitude; proven ability to define a winning business strategy and product
roadmap.
• Proven ability to lead cross-functional teams through influence versus direct management.
• Highly organized and strong attention to details.
• Hands-on, results-oriented mentality, combined with the ability to meet tight deadlines

Stipend and Benefits

• The Internship Stipend will be INR 1,00,000 per month.
• Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
• Flight tickets in economy class (on ward and return for internship).
• The candidates are also eligible for 15 days accommodation and 15 days cab on
reimbursement basis.
• Monthly food coupons.
• Free HOH (Home –Office-Home) for duration of internship.

PREFERRED QUALIFICATIONS

• Proven analytical skills and demonstrated ability to manage a program “by the numbers”.
Must be metrics-driven.
• Excellent written and oral communication and presentation skills and the ability to express
thoughts logically and succinctly.
• Demonstrated active listening skills, highly consultative and solutions-oriented. Proven
ability to influence others.
• Understanding of retail businesses highly desired.
MLDP Intern

Amazon’s Marketplace Leadership Development Program (MLDP) offers an exceptional

opportunity to lead and excel while working with the best and brightest in Amazon. MLDP
provides holistic exposure of various roles and disciplines within Amazon Marketplace
teams. It is a 24-month program which encompasses hands-on experience in 2 of the 3 key
job functions in Seller Services: Product/ Program Management - Account
Management/Business Development - Marketing Management. Each of the rotations build
capabilities to position you for success as a future Amazon leader: extraordinary leaders
who can create high-performance work climates and foster employee engagement; people
who not only succeed but enable others to as well.
Throughout the program you'll obtain the knowledge, skills and experience you need to
launch a rewarding and successful career with Amazon. Composed of a mix of mentoring
inputs and on-the-job training, MLDP provides a challenging curriculum delivered in a
supportive environment, and will give you exposure to people and opportunities across the
entire company. The job rotation will be after 12 months of joining Amazon.

Amazon is looking for MLDP intern, who will be willing to solve challenges in a variety of
business areas across Seller Service teams. MLDP will provide a unique opportunity to be a
part of Amazon India’s growth story & to transform the way India buys and sells. The
internship will be assessing the fit of the candidate for a full time offer leading to business
leadership roles within Amazon Seller Services teams[1]. To that end, interns will work in
small, diverse teams to tackle high-impact, business-related projects aligned with Amazon
India’s strategy. Interns are expected to apply their prior work experiences as well as the
analytical tools and insights gained from business school to deliver fresh, provocative, and
actionable solutions. MLDP intern will have the opportunity to intern in one of the above
mentioned job functions within Seller Services team.

[1] On receiving a pre-placement offer, the candidate will be placed in any one of the
functions through a matching process: factoring internship performance, candidate’s
preference and the number of positions open within a job function to find the best fit for
the candidate.

Responsibilities Include (MLDP Intern will be placed in one of the following job functions)
Product /Program Management: Define and launch new retail products, services or features
in partnership with technical teams, evaluate the existing experience(s) for
sellers/customers on and off Amazon, identify areas for improvement, develop business
requirements, craft and implement marketing plans, and own measures of success.
Relentlessly innovate and deliver aggressively with high standards to eliminate defects,
continuously raise the bar on user/seller experience, help them to be successful, and earn
their trust and business. Identify emerging growth opportunities for the business, develop
strategies to address them and drive initiatives that capitalize on these opportunities to
further grow the business.
Marketing Management: Develop and execute strategies for growing the size and lifetime
value of the business unit's seller base, crafting both acquisition and CRM strategies for
targeting and communicating with sellers’. Drive demand for Amazon Services products by
planning and executing different marketing campaigns with different stakeholders across
the organization as well as external agencies. Improve the performance of all call to action
mediums.
Account/ Business Development Management: Managing the seller relationship by
championing the seller’s needs at Amazon. Build and execute on a strategic account plan
that delivers on key business opportunities for the seller and Amazon. Conduct deep dive
analysis and provide routine executive-level reporting on the seller’s current business and
future opportunities. Work across key internal stakeholders to set priorities and develop
account targets that underpin category strategy and knowledge of the local market. Work
closely with senior executives at interested sellers to successfully negotiate deals and help in
on-boarding.

Stipend and Benefits

· The Internship Stipend will be INR 1,00,000 per month.
· Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
· Flight tickets in economy class (on ward and return for internship).
· The candidates are also eligible for 15 days accommodation and 15 days cab on
reimbursement basis.
· Monthly food coupons.
· Free HOH (Home –Office-Home) for duration of internship.

BASIC QUALIFICATIONS

Basic Qualification:
· Pursuing Masters in Business administration.
· Work experience is mandatory (2 - 4 years).
· Proof that you are capable of both high-level strategic thinking and detailed execution
· Consistent track record of taking ownership and driving results
· Strong analytical skills
· Exceptional interpersonal communication skills (both written and verbal)
· Success at influencing others and a strong team player
· Comfortable with "hands-on" management of tasks, and proven ability to manage
multiple, contending priorities simultaneously

PREFERRED QUALIFICATIONS

· Have an absolute passion for ensuring a great customer/seller experience

BOLD (Building Operations Leadership Development Program) Operations Management
Intern

Amazon has great opportunities for MBA students wishing to pursue a career as a leader in
Operations Management. We know that learning through experience is what transforms
talented people into great leaders.
The BOLD (Building Operations Leadership) Program is designed to accelerate the growth of
leaders through challenging field experiences that stretch individual capability. Our
Operations environment presents the candidates with great challenges in dealing with front
line management, and driving scalable and continuous improvements across our Technology
teams, Customer Service teams, Finance Operations teams, Seller Support teams,
Fulfillment Center teams, and Transaction and Risk Management teams at locations
throughout India.
As a start-up within Amazon, we look for self-starters who thrive in a fast-paced, agile
environment – which means wearing many hats, being able to change direction quickly, and
showing an eagerness to learn new things. If you have the passion for solving big problems
and helping change the future of delivery experience for our customers, we would love to
hear from you.

BOLD Operations Intern

Amazon Operations primarily consist of Inventory planning & supply chain, warehouse
management, transportation, 3P seller order fulfillment, customer returns & customer
service. The tasks handled by operations have a direct impact on customer experience with
Amazon.com. As an Intern, you will work with the Leadership team at
Hyderabad/Bangalore/Mumbai to improve existing systems or processes or devise new
ways and reduce defects to serve Amazon’s customers better. You will be required to
analyze data, interact with cross functional teams, recommend and pilot improvements that
will help us serve our customers better, in line with our goal to be the Earth’s Most
Customer Centric Company.

The projects offered to the interns joining the Operations Team would focus on one or more
of the below areas:
· Customer/ Seller service Contact Reduction
· Concessions – defect analysis, reduction and improving customer experience
· Methods to track and improve performance of partners (carriers)
· Transportation/Supply chain issues pertaining to new geographies where Amazon has a
potential marketplace
· Perform market and competitive analysis as required for different parameters in
transportation. Develop operating plans to improve performance and monitoring & pilot
them.
· Identify and prevent financial leakage when working with partners.
· Enhancing customer returns experience
· Drive process improvements to enhance the operational efficiencies or improve quality
metrics in Fulfillment Centers/ Transportation/Customer service / Seller Service
· Analyze and create mechanisms to improve 3P seller order fulfillment
· Improving Fulfilment Center processes and metrics by working with team members in
Retail, FBA, CS, Transportation etc.
Stipend and Benefits
· The Internship Stipend will be INR 1,00,000 per month.
· Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
· Flight tickets in economy class (on ward and return for internship).
· The interns are eligible for 15 days accommodation.
· Interns are also eligible for 15 days cab on reimbursement basis to a maximum of INR
7,000/-.
· Monthly food coupons
· Free HOH (Home –Office-Home) for duration of internship.

BASIC QUALIFICATIONS

· An understanding of and passion for e-commerce

· Work experience is mandatory (2 – 4 years).
· Possess strong communication and leadership skills
· Able to work in an ambiguous, dynamic & ‘internet-speed’ environment with tight
deadlines
· Have an absolute passion for ensuring a great customer experience
· Possess exceptional skills in data manipulation and analysis
· Outstanding attention to detail; Exceptional problem solving & analytical skills
· Be a self-starter

PREFERRED QUALIFICATIONS

· Attention to detail and proven ability to manage multiple, competing priorities

simultaneously
· Experience in business process improvement, Lean/Six Sigma a strong plus.
Financial Analyst Intern

We’re hiring a Finance Analyst for our Retail Finance organization and Operations Finance
team. The analyst will support the Business and the finance leader by producing and
delivering financial analysis that would facilitate corrective actions and right decision
making. This person would define business and financial metrics considering worldwide
reporting processes and local business need and shall build a process to capture and analyse
these metrics on a weekly interval.

Stipend and Benefits

· The Internship Stipend will be INR 1,00,000 per month.
· Stipend is payable in accordance with the Company’s standard payroll practice and subject
to applicable withholding taxes.
· Flight tickets in economy class (on ward and return for internship).
· The candidates are also eligible for 15 days accommodation and 15 days cab on
reimbursement basis.
· Monthly food coupons.
· Free HOH (Home –Office-Home) for duration of internship.

BASIC QUALIFICATIONS

· Pursue Masters in Business administration

· Possess strong communication and leadership skills
· Able to work in an ambiguous environment with tight deadlines
· Have an absolute passion for ensuring a great customer experience
· Possess exceptional skills in data analysis
· Outstanding attention to detail; Exceptional problem solving & analytical skills
· Be a self-starter
· Experience in business process improvement.
· Experience in interacting with wide set of stakeholders- Operations,
· Work experience is mandatory (2 - 4 years).

PREFERRED QUALIFICATIONS

Technology & Business Leaders

· Basic Knowledge of accounting and finance.
. Proficiency in excel. Knowledge of SQL would be a plus