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7. Which one of the following items is not useful for analyzing the ~udiehc~-of al) infqrmCltive'commu''!icati;n?,

The identity of the audience


The identity of any secondary audiences. ,.'
Any barriers to communication
The audience's knowledge of the topic
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, . 10. What is the objective of an action plan based on a diagnosis! '; '.

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.., 11. Select the best definition of tone in writing.,

Tone is the writer's attitude toward the audien~e.arid th~ 'subject as con~eyedthrougha message.
Tone reflects the ~riter's feelings as conveyed throUgl~a message.
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:-~~Sel~cftheword that best describes tlie tone of this sentence:


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g-uar?nteed Successes
and can over
evaporate the 'lastfew quarters; nevertheless, we mustremember that success is
quickly.

.~ .:;,~ Disapproving
- Critical
Enthusiastic
(j Cautious
Matter of fact

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the :p_tirase- that-best completes this sentence:


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and may need some editing and proofreading.
and o~IY needs,to be proofread for mistakes.,
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~ 11. The goals of an action plan summanz~ th~ major outcomes of the plan.

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Writers in business have to be prepared to receive unanticipated information a~d iadapt therr persu~sfon'
messages as nscessary. ", ,',' ,

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Which t;Orrectly states the tradeoff of long business documsnts?


The time required to write versus the importance of the topic
Comprehensive coverage of a topic versus.audience reluctance to read
, ';. Comprehensive coverage of a topic versus the need for citations
Writing concisely versus writing at length

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The term "digital disinhibition" means the tendency of people using digital medi~ t~'S~yihings tn~YwOUld, neVer"
say if the recipient were physically present. . .'

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'" 27. Reason is a resource for creating persuasion.

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""', 30. Which one.of the following Is not an essential element of an action plan?'

Goals
Argument
g? Relevant content • I '-~

Specific tasks
Chronological order

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"~32.You can use thesame audience analysis questions for informative and persuasive writing~

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Select the wo~d that best completes this sentence:


Action plans are critical to organizations because they trans<~ate "'U-~j~~t!~~~~~
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gut feelings
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ing?
evidence
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'f/#' 35. Order of importance can be an effective organizer of informative CQmmtr!'~(Ort.

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.". 37. The following topic implies an informative purpose:The terms of a company's tuition support for e~~loyeesdOing'
academic work related to their jobs. . .

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." 38. The following topic Irnplios on tntormntlvo purpose:


Tho advantaqes of doing job-misled ncadomlc work

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False

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It is usually not necessary to divide an action plan into short-term and long-term St~pS'.

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. ., 40. Editing and Correcting is one of the four parts or stages of the writing process..'

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