APPLIED SUBJECT

WORK IMMERSION
RATIONALE
The Basic Education Council shall present the following points on this page:
1. The present scenario (the pandemic, IATF and LGU Guidelines, the constitutional
mandate on education, DepEd guidelines in providing for quality educational
opportunities, NDU’s role to continue its role and commitment in the field of education)
2. The flexible learning and the different modes the teachers and students are going to
undertake in the Basic Education including its mechanisms
3. Purpose of this Learning Pack
4. Roles of the Teachers, students and parents
5. Protocols, policies, rules and guidelines to be observed

Note to Teachers:
(This page shall be provided by the Basic Education Council members (so no worries about this
page)
Table of Contents
About the Module
.

Content Standards
Performance Standards
Most Essential Learning Competencies
Scope and Sequence

Week/Date Lesson Topics/Activities

Number
Week 1 Session 1 Work Ethics
Session 2 Safety in the Workplace
Session 3 Summative Quiz 1
Session 4 Workplace Rights and Responsibilities
Week 2 Session 1 Workplace Rights and Responsibilities
Session 2 Confidentiality in the Workplace
Session 3 Effective Conflict Resolution and Teamwork
Skills
Session 4 Summative Quiz 2
Week 3 Assessment Fifth Unit Test
 1 WORK ETHICS
SAFETY IN THE WORKPLACE

SESSION 1
Topic: Work Ethics
Objectives: At the end of the lesson, the learner should be able to understand the basic work
ethics in the workplace
Values Integration: Integrate the value of good work ethics

When working in the Philippines, there are a few guidelines one ought to follow in order to avoid
alienating one’s colleagues. In general, it takes time to establish strong work ethics. Be patient and stick
to these tips on work etiquette.
 An individual who exhibits politeness and decorum is often rewarded with success in his chosen
field. There are, however, additional formalities he must learn to assure that he is viewed by superiors,
peers and customers alike as pleasant and cultivated professional (Henderson, 2016)

Work etiquette is a way of presenting oneself in such a way that he will be taken seriously. That
involves demonstrating that he has the self-control necessary to be good at the job, expressing a
knowledge of business situations and having the ability to make other comfortable around him. Poor work
etiquette can cost him the trust of his co-workers and his customers, and loss the valuable opportunities
(Magloff, 2016)

LET’S BEGIN!

ON TIME AND PROMPTNESS

Perhaps the easiest way to exhibit professionalism is to consistently be punctual. On a daily

basis, one must arrive at the office on time, ready to work. This action alone speaks volumes to both
managers and peers, demonstrating the individual’s seriousness regarding his work. He must also be
prompt when meeting with others: supervisors, clients, and prospective employers. Excessive tardiness
means that the non-offending parties must wait, often at the expense of their own promptness to their
next appointment. A professional who is regularly late for appointments gives the impression that he does
not respect the value of other people’s time (Henderson, 2016)

ON ATTIRE AND APPEARANCE

An individual who wishes to be taken seriously in the workplace must dress appropriately for his
environment. If his office culture is to dress in formal business attire, he must wear a coat and tie at all
times. On the other hand, if his industry dictates a t-shirt jeans, he would look pretty silly dressed in
tuxedo. By wearing appropriate attire for his line of work, he ensures that everyone he comes in contact
will take him seriously (Henderson, 2016)
Good work etiquette includes dressing appropriately. This shows consideration for others, and
indicates that you take yourself and your job seriously. An unkempt appearance indicates that you do not
care about yourself or respect those around you. When you are unsure what type of dress is required, it is
best to err on the conservative side.

ON DECORUM

An individual’s attitude and deportment exhibit just as much about his seriousness and his
wardrobe does. Excessive use of slang, profanity, and other offensive language is an immediate sign of
unprofessionalism. Additionally, the spreading of gossip and communication of private or confidential
information does not win him any points with colleagues and customers (Henderson, 2016)
Avoid nervous habits such as tapping a pen on the table, making audible noises with your mouth,
rustling papers, or tapping your feet on the floor (Root III, 2016)

ON BASIC COURTESY AND RESPECT

One of the most basic elements of work etiquette is courtesy, or respect, which should be
displayed to the people you work with, including your customers, no matter what. You should consider the
feelings of others and address conflicts in a straightforward and impersonal manner. Raising your voice,
using bad language, and interrupting others are discourteous and show disrespect to others. People who
are disrespectful may find themselves losing credibility and the respect of their peers (Magloff, 2016)
Good etiquette involves showing respect not only to your superiors but also to your peers and
subordinates; in other words, to everyone. If you treat everyone with respect, you will avoid making costly
mistakes and experiencing discomfort by accidentally treating a superior in a disrespectful way. A
consistent respectful attitude will also build your credibility within the work environment. Showing respect
also means refraining from gossip and from being critical and negative to or about others. (Magloff, 2016)

ON BODY LANGUAGE

Filipinos have a fascinating nonverbal language, much of it involving facial expressions. Lifting
the eyebrows without smiling means no, but lifting the eyebrows while smiling is used to greet a friend.
Filipinos often point by pursing their lips. Pointing your finger is a definite no-no, and you should avoid
“too-direct” eye contact. (Henderson, 2016). Direct or continuous eye contact as staring is considered
rather rude and confrontational.

LET’S BEGIN!

Why workplace safety is important?

Workplace safety is very important for each and every employee in the industry because all the
workers desire to work in a safe and protected atmosphere. Health and safety is the key factor for all the
industries in order to promote the wellness of both employees and employers. It is a duty and moral
responsibility of the company to look after the employee’s protection.

Each and every person who leaves his home for his work in the morning should come back to his
home in evening in good health. Have you ever imagined that your loved one will never be returning
home? Or you get a call that he/she is in the hospital due to some incident occurred? These thoughts only
get us
SESSION 2 goose
bumps.
Topic: Safety in the Workplace
This is
Objectives: At the end of the lesson, the learner should be able understand the
the only
importance of a safety workplace
reason
Values Integration: Integrate the value of work safety
that why
it is

important to create a safe working environment.

These days, workplace health and safety procedures are important for the well-being of both employees
and employers because human loss is immeasurable and intolerable. As, such loss or injuries can employ
major loss to the families.

All the businesses do have safety risks but the management should devote their time to think and
strategize the things that what safety precautions are required in their company to make sure that their
workers are safe enough for all the time. Also, the management should confirm with all the workers related
to their daily work and comfort. So, that the management can take the same step according to the desired
aspects of workers. This helps them in improving the productivity and quality of the products and lot more.

Workplace safety refers to the working environment at a company and encompasses all factors
that impact the safety, health, and well-being of employees. This can include environmental hazards,
unsafe working conditions or processes, drug and alcohol abuse, and workplace violence. Workplace
safety is monitored at the national level by the Occupational Safety and Health Administration (OSHA).
OSHA has three stated goals that serve as the cornerstones of its policies and regulations:
 1) Improve the safety and health for all workers, as evidenced by fewer hazards, reduced
exposures, and fewer injuries, illnesses, and fatalities;

2) Change workplace culture to increase employer and worker awareness of, commitment to, and
involvement in safety and health;

3) Secure public confidence through excellence in the development and delivery of programs and
services.
SAFETY AND HEALTH STANDARDS
The Secretary of Labor and Employment shall, by appropriate orders, set and enforce
mandatory occupational safety and health standards to eliminate or reduce occupational safety and
health hazards in all workplaces and institute new, and update existing, programs to ensure safe and
healthful working conditions in all places of employment.

DOLE’S OCCUPATIONAL SAFETY AND HEALTH STANDARDS (OSHS), AMENDED 1989.

Each employer covered by the Occupational Safety and Health Standards (OSHS) must:
(i) furnish its workers a place of employment free from hazardous conditions that are causing or
are likely to cause death, illness or physical harm to the workers;
(ii) give complete job safety instructions to all the workers (especially those entering the job for
the first time) including instructions relating to the familiarization with their work environment, hazards to
which the workers are exposed to and steps taken in case of emergency;
(iii) comply with the requirements of the OSHS; and (iv) e only approved devices and
equipment in the workplace.
The objective of this Occupational Safety and Health Standards is to protect every workingman
against the dangers of injury, sickness or death through safe and healthful working conditions, thereby
assuring the conservation of valuable manpower resources and the prevention of loss or damage to lives
and properties, consistent with national development goals and with the State’s commitment for the total
development of every worker as a complete human being.
 SESSION 3
SUMMATIVE QUIZ 1

Name: ___________________________________ Section: ________________

I. Essay: Answer the following questions about Work Ethics. Limit your answer in 3 – 5 sentences.
Each item is worth five (5) points.

Enumerate and explain at least 2 work ethics in the workplace. How would you apply it in a real-
life scenario?
1.____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

2.____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

II. Case Analysis: Read and understand the scenario about the safety in the workplace. Answer the
following questions based from the given scenario. Limit your answers in 3 – 5 sentences. Each
item is worth five (5) points.

Manny recently started working for a construction company. His supervisor told him that because he
was so smart and fit for the job, he did not need training in the use of the equipment. He would learn by
doing instead. One day he was trying to use a table saw that he had never used before. He cut himself
badly on one of his hands, and it began to bleed profusely, but he did not know where the first aid kit was
located. His co-workers did two things to help him.

1. What do you think Philippine law says about health and safety at work?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
2. If you were Manny, what steps should you have taken?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
3. If you were Manny’s friends, what steps should you have taken?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
4. How can such a situation be prevented in the future?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 SESSION 4
Topic: Workplace Rights and Responsibilities
Objectives: At the end of the lesson, the learner should be able to know the basic rights of workers
Values Integration: Integrate the value of motivation

LET’S BEGIN!

Laws regulating labor in the Philippines can be found in the Labor Code of the Philippines and
the Handbook on Statutory Monetary Benefits by the Department of Labor and Employment
(DOLE), Bureau of Working Conditions
This module contains excerpts from the Labor Code, the Handbook, and other relevant laws.
Unless otherwise specified, the provisions cited below are from the Code.

RIGHTS OF WORKERS
RIGHT TO RECEIVE JUST WAGES AND BENEFITS:
Art. 102. Forms of payment. No employer shall pay the wages of an employee by means
of promissory notes, vouchers, coupons, tokens, tickets, chits, or any object other than
legal tender, even when expressly requested by the employee.

Art. 103. Time of payment. Wages shall be paid at least once every two (2) weeks or twice a
month at intervals not exceeding sixteen (16) days. If on account of force majeure or
circumstances beyond the employer’s control, payment of wages on or within the time
herein provided cannot be made, the employer shall pay the wages immediately after such
force majeure or circumstances have ceased. No employer shall make payment with less
frequency than once a month.

RIGHT TO SECURITY OF TENURE:

Art. 281. Probationary employment. Probationary employment shall not exceed six (6) months
from the date the employee started working, unless it is covered by an apprenticeship
agreement stipulating a longer period. The services of an employee who has been engaged on a
probationary basis may be terminated for a just cause or when he fails to qualify as a regular
employee in accordance with reasonable standards made known by the employer to the
employee at the time of his engagement. An employee who is allowed to work after a
probationary period shall be considered a regular employee.
RIGHT TO SELF-ORGANIZATION:
Art. 243. Coverage and employees’ right to self-organization (simplified language from Art.
243):
Employees generally have the right to:
 a. self‐organization
b. right to form, join or assist labor or trade unions for purposes
of collective bargaining
RIGHT TO PARTICIPATE IN POLICY AND DECISION-MAKING PROCESS:
Art. 211. Declaration of Policy. It is the policy of the State: To ensure the participation of
workers in decision and policy-making processes affecting their rights, duties and welfare.

RIGHT TO A SAFE AND HEALTHY WORKPLACE:

Art. 162. Safety and health standards. The Secretary of Labor and Employment shall,
by appropriate orders, set and enforce mandatory occupational safety and health standards to
eliminate or reduce occupational safety and health hazards in all workplaces and institute
new, and update existing, programs to ensure safe and healthful working conditions in all
places of employment.
DOLE’s Occupational Safety and Health Standards (OSHS), Amended 1989. Each
employer covered by the Occupational Safety and Health Standards (OSHS) must: (i) furnish its
workers a place of employment free from hazardous conditions that are causing or are likely
to cause death, illness or physical harm to the workers; (ii) give complete job safety
instructions to all the workers (especially those entering the job for the first time) including
instructions relating to the familiarization with their work environment, hazards to which the
workers are exposed to and steps taken in case of emergency; (iii) comply with the
requirements of the OSHS; and (iv) e only approved devices and equipment in the workplace.

RIGHT TO FREEDOM FROM SEXUAL HARASSMENT:

Republic Act No. 7877 – Anti Sexual Harassment Act. [This is a modification of the
original language] The law provides protection to individuals from all forms of sexual
harassment in an employment, education or training environment.
Sexual harassment is committed by any person in a work-related environment who
has authority or influence over the affected individual, and who demands any sexual favor
from that individual, regardless of whether or not the demand is accepted.
Sexual harassment is committed when:
a. The sexual favor is made as a condition in the hiring or employment, or in granting
said individual favorable terms and conditions of employment; or the refusal to
grant the sexual favor results in unfavorable conditions for the affected employee;

b. The above acts would impair the employee’s rights or privileges under existing
labor laws; or

c. The above acts would result in an intimidating, hostile, or offensive environment for
the employee.
 WORKPLACE RIGHTS AND
2 RESPONSIBILITIES

SESSION 1
Topic: Workplace Rights and Responsibilities
Objectives: At the end of the lesson, the learner should be able to determine the responsibilities of
employers and employees
Values Integration: Integrate the value of being responsible

LET’S CONTINUE THE DISCUSSION…

When an organization is taken into account, both the employees as well as employers have
rights and responsibilities. The responsibilities are for both the groups and they also look forward for
their rights to be maintained. When roles and responsibilities have discoursed it is all about health and
safety, right for the right wage, equal opportunities, employment terms and conditions and few more. It
is mandatory to know about the rights and responsibilities in the workplace.

Let’s hover over a few topics about the rights and responsibilities of employees and employers.
Responsibilities of the Employer

 To make a work agreement with the employee, agreeing on conditions, time and place;
 To follow up with the employee on the agreed terms;
 To supervise and provide suitable conditions of work so workers have security, health and dignity;
 To honor terms of payment;
 To safeguard standards, staff and environment;
 To register and pay into social security for the employee;
 To take care of the well‐being of staff and qualified dependents (e.g. wife/husband, children);
 To agree on a performance contract.

Responsibilities of the Workers

 To personally perform the work in the time, place and conditions as agreed upon;
 To follow the instructions of the worker’s boss;
 To avoid any issues or problems at the workplace that will endanger the worker or his/her
colleagues;
 To follow the rules at work.
 SESSION 2
Topic: Confidentiality in the Workplace
Objectives: At the end of the lesson, the learner should be able explain
Values Integration: Integrate the value of respect

LET’S BEGIN!

In any business, the know-how of the day-to-day activities of your business is what keeps your
business up and running. More importantly – it is usually what makes you stand out from your
competitors. In making sure that this expertise and information is kept within your business is very
important. It might seem straightforward and normal business etiquette, but you want to make sure our
organization is safe from any potential breaches of confidentiality.

This session will talk about workplace confidentiality –  why it’s important, and what you can do to
maintain it.

Workplace confidentiality refers to any confidential information that you come across in the
course of business. There are three main types:

1. the personal information of customers

2. employee information that managers collect, and
3. “proprietary information”

This session will focus on the third of these – proprietary information, which you can otherwise simply
call “organization information” or “trade secrets”.

Organization information can include anything from organization documents to the ins and outs of
organization processes, financial data, list of clients, the software code of your product and marketing
strategy.

Normally, this kind of information isn’t available to the public, and most definitely not your competitors.
In today’s highly competitive climate, this confidential information is what could give you an edge over
your competitors – so you want to keep it safe!

EXAMPLES OF A BREACH OF CONFIDENTIALITY IN THE WORKPLACE

To help you understand the importance of maintaining workplace confidentiality, it would be good
to explore the different ways it can be breached. Let’s start with some examples.

If your former employee leaves to work for a competitor and shares your list of clients, this could
potentially leave your business dry. Or, imagine a contractor creates a software code for your new
product, but then uses the exact same software code when they are contracted under another business.
Then that would mean you have an identical product to another business.

This is the last thing you want happening to your business, and so there are a few things you can
do to avoid it.

IMPORTANCE OF CONFIDENTIALITY
Confidentiality is important for several reasons. One of the most important elements of
confidentiality is that it helps to build and develop trust. It potentially allows for the free flow of information
between the client and worker and acknowledges that a client’s personal life and all the issues and
problems that they have belong to them.
One of the major purposes for obtaining a client’s consent before speaking to a third party (such
as another agency or a family member/carer) is to protect the confidentiality and privacy of the client.
Informed consent (obtaining personal information with the formal permission of the client or a person who
has the legal authority to provide permission on behalf of the client) is considered essential in maintaining
the privacy of the client.
It is important to keep your clients’ business as just that – their business. You should only discuss
matters relating to your clients’ business with co-workers, and then only what needs to be discussed.
Discussions should take place in the workplace and not be audible to other members of staff or the
general public. You should never discuss clients’ business with family or friends.
 Respect for client confidentiality and staff personal information should be a high priority for all
community services to comply with legislation that governs disclosure of information. In this regard all
organizations need to have policies and procedures that provide guidelines for workers. Appropriate
worker behavior can also be incorporated in a code of conduct.
To ensure confidentiality, workers should only access confidential information for work that is
covered by their job description and the policies and procedures of the organization. They should only
disclose information to other parties where a client (or co-worker in relation to their personal information)
has consented to the release of the information or where disclosure is required or mandated by legislation
due to indications of risk of harm. Furthermore, workers need to ensure that any information that is
collected is securely stored and disposed of.

SESSION 3
Topic: Effective conflict resolution and teamwork skills
Objectives: At the end of the lesson, the learner should be able to explain conflict resolution in the
workplace
Values Integration: Integrate the value of teamwork

LET’S BEGIN!

Have you ever had a disagreement with a co-worker? You probably have at one time or another.
Workplace conflicts are very common and there are very few offices where all the employees get along.
Because of this, conflict resolution is a necessary component of the workplace, and those in a leadership
position must be skilled in conflict resolution techniques.
LEARNING PACK: WORK IMMERSION 15
When conflicts go unaddressed, they can have a negative impact on productivity and teamwork.
Using conflict resolution strategies in the workplace will help maintain a healthy work environment.
Conflict resolution requires specific leadership skills, problem-solving abilities and decision-making skills.
CONFLICT RESOLUTION TECHNIQUES

Consider the following conflict resolution techniques to help resolve issues in your office:

o Listen, Then Speak Out

Believe it or not, just listening to an employee’s issue is the first and most important step
in resolving conflict. You should simply listen to all parties involved to completely understand the
nature of conflict and then start troubleshooting solutions.
o Gather the Group
As a leader, you’ll need to arrange a meeting with all involved parties to discuss the
issue. Give everyone a chance to speak; this is a good opportunity to hear all sides and gain a full
understanding of the conflict. Having a group meeting may also expedite a resolution that will
satisfy everyone.
o Be Impartial
Don’t take sides! In a leadership position, you shouldn’t display any sort of opinion that
favors one person over another. If you are partial towards one person, try to access the situation
from all sides to come up with a fair and reasonable solution.
o Do Not Postpone Conflict Resolution
Address the conflict immediately. Otherwise, the situation could escalate and could affect
employee performance. Just make sure not to address the situation too quickly or without careful
consideration, as your decision will directly affect the demeanor and performance of your staff.
o Promote Teamwork
Encouragement and motivation are powerful. Remind your staff of successful projects
that required teamwork to complete. This is one of the most effective conflict resolution
techniques and will really make the employees think about the importance of working in a team.
o Broadcast Praise
As stated above, the power of encouragement and motivation can be multiplied when it is
spread to recognize those who are modeling the teamwork and cooperation that is desired within
any conflict. Try to give suitable models in these instances because behavior modeling can be
risky if there are elements in the model that are undesirable.
 It’s important to note that while resolving workplace conflicts, you need to consider your
company’s regulations and policies. With the right conflict resolution training, you’ll have the tools and
techniques necessary to keep harmony among your team!

SESSION 4
SUMMATIVE QUIZ 2

Name:
__________________________________ Section: ______________________

I. Matching Type: Match the following descriptions on Column A about the Labor Codes with the
correct answer in the column B. Write the CAPITAL LETTERS only on the space provided before
each number. Each item is worth one (1) point.

COLUMN A COLUMN B
___1. Wages shall be paid at least once every two (2) weeks or A. Art. 281
twice a month at intervals not exceeding sixteen (16) days.
B. Art. 102
___2. The Secretary of Labor and Employment shall, by
appropriate orders, set and enforce mandatory C. Art. 103
occupational safety and health standards to eliminate or
reduce occupational safety and health hazards in all D. Art. 243
workplaces and institute new, and update existing,
programs to ensure safe and healthful working conditions E. Art. 211
in all places of employment.

___3. No employer shall pay the wages of an employee by means F. Art. 162
of promissory notes, vouchers, coupons, tokens, tickets,
chits, or any object other than legal tender, even when
LEARNING PACK: WORK
expressly IMMERSION
requested by the employee. 16
___4. The law provides protection to individuals from all forms of G. Republic Act No. 7877
sexual harassment in an employment, education or training
environment.

___5. Probationary employment shall not exceed six (6) months

from the date the employee started working, unless it is
covered by an apprenticeship agreement stipulating a longer
period.

II. Case Analysis: Read and understand the scenario about the confidentiality in the workplace. Answer
the following questions based from the given scenario. Limit your answers in 3 – 5 sentences. Each
item is worth five (5) points.

A worker (who we will name Sue) approached a friendly work colleague (who we will name
Donna) and asked to have a “confidential conversation.” Donna agreed to keep the conversation
confidential. During that conversation, Sue disclosed to Donna that she feels she is being harassed
by an ex-boyfriend, who is also an employee, and that she believes her personal safety may be at
risk.
Donna tried to convince Sue to report the issue to her supervisor, but Sue did not agree.
Worried about her colleague’s safety, Donna took it upon herself to report the matter to Sue and
Donna’s supervisor. The supervisor initially agreed to keep this information confidential, but is now
having second thoughts and is not sure what is “the right thing to do” in this situation.”

1. What are some of the ethical issues in this case?

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
_____________________________________________________________________________
2. Do you agree with the actions Donna took? Why?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
 III. Essay: Answer the following questions about Conflict Resolution and Teamwork Skills. Limit
your answer in 3 – 5 sentences. Each item is worth five (5) points.

1. How do you define conflict?

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
2. What is your typical response to conflict?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
3. What is your greatest strength when dealing with conflict?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

LEARNING PACK: WORK IMMERSION 17

 4
3 FIfTH UNIT TEST

NOTE TO THE READERS:

This week is allotted for your Fifth Unit Test. The copy of the examination
will only be provided after the settlement of payment due for the First Unit Examination.

Thank you and Goodluck!

The Teacher

LEARNING PACK: WORK IMMERSION 18

References

https://sprintlaw.com.au/why-its-important-to-maintain-confidentiality-in-the-workplace/

https://sielearning.tafensw.edu.au/MCS/CHCAOD402A/chcaod402a_csw/knowledge/confidentiality/confid
entiality.htm

https://www.notredameonline.com/resources/negotiations/6-simple-workplace-conflict-resolution-
techniques

LEARNING PACK: WORK IMMERSION 19