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Institute of Tourism and Hotel Management

November 20, 2020

Dear Parents/Guardian,

Due to the impact of the pandemic in the country and other parts of the world, off-campus engagement
for students (field trips, exposure, immersion and other certification activities) has been temporarily
suspended. However, this will not stop ITHM to provide quality and experiential learnings to our
students. In lieu of off-campus engagement we are bringing the learning experiences for the students
virtually with the following objectives:
-gain additional knowledge and be familiarized virtually on AIRPORT PROCEDURE and PASSENGER
HANDLING ;
- examine critically the different travel requirements and procedures; and
- identify and put into practice current trends in tour and travel management.

TOPIC DETAILS PARTICIPANTS


AIRPORT AIRPORT OPERATIONS BSTM Students enrolled
PROCEDURE · Introduction to Airport Operations in Tour and Travel
· Airline Basics- Terms and Codes
AND v CHECK IN Procedures (Airport and offsite)
Management TRM 1102
PASENGER · Passenger Acceptance
HANDLING Travel and Health Documentation
Different type of Check in Process
Manual/Automated
Off Site/ Web check in
Passenger Categories
Handling of Special passengers
BAGGAGE HANDLING / ACCEPTANCE
Types of Baggage
LAGS
Checked in baggage/ Unaccompanied baggage
Cargo-Special Baggage/ Free Baggage Allowance
Overall policies in accepting baggage
Special Handling for Mishandled baggage

DECEMBER 11, 2020 REGISTRATION FEE Php 650.00

Registration and Payments shall be made directly to the ITHM’s partners only. Please see registration
link below:
https://forms.gle/ft75zjmyekSDug9A9
Thank you for your continued support and in anticipation of your favorable response to allow you son/
daughter in joining ITHM’s Certification Programs.

Sincerely, Noted by:

Ms. Carolina Roces Mr. Johncent Del Rosario


Assistant Program Head, Tours Tourism Department Chair

Dr. Joy Sheelah Baraero-Era


Dean
REPLY SLIP
Kindly put a check mark (√) to the corresponding reply on this letter. Please send back to the
respective professor of your son/ daughter/ ward.
Thank you.

□ YES, my son/ daughter/ ward will join the program, below are his/her details:
Students’ Name: _______________________
Student Number: ______________________
Contact Number: ______________________
Email Address: ________________________

_______________________________________
Parent’s / Guardian’s Full Name and Signature
Contact Number: __________________________
Email Address: ____________________________

PLEASE SUBMIT YOUR REPLY SLIP TO YOUR RESPECTIVE FACULTY ON OR BEFORE DECEMBER
01, 2020.

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