Address: 34, Calea Domneasca, Targoviste, Dambovita, Romania

Civil status: unmarried

Phone number: (+40) 770154884
E-mail address: dobre_denis@yahoo.com
Date of birth: 10.10.1997

DENIS MARIAN DOBRE

Education:
High School: Sf. Ioan Gura de Aur High School, Targoviste
University: University of Suffolk, London

Foreign languages:
English - Advanced
French - Beginner

Work experience
 Client Advisor, 08/2016-09/2017
Employer: Kruk International, Targoviste (Romania)
Responsibilities: Offer for the client the best way to return the credit to the bank, offer the
best customer experience with a debt collection company. In the same time the company
offered us training for advanced communication skills and advanced negotiation skills.
Coordinate with clients to assess all risk management requirements. Evaluate all client
exposure and analyze all risks and determine appropriate products and services to improve
business. Monitor all risk identification process in collaboration with placement professionals
and ensure achievement of all client objectives.

 Waiter, 09/2017–02/2018
Employer: Calibre International, London (United Kingdom)
Responsibilities: Working with different 4 and 5 star hotels as a waiter and providing for
the guest the experience which they expect and something more. Greet and escort customers
to their tables, present menu and provide detailed information when asked. Inform customers
about the day’s specials, offer menu recommendations upon request. Check customers’ IDs to
ensure they meet minimum age requirements for consumption of alcoholic beverages. Follow
all relevant health department regulations; Provide excellent customer service to guests.

 Recruitment Consultant, 02/2018-05/2018

Employer: Calibre International, London (United Kingdom)
Responsibilities: Working as a recruiter and as a trainer for new candidates which want to
work in hospitality domain in 4 and 5 star hotels and in the same time finding for the hotels
staff which they need. Negotiating contracts, headhunting, interviewing and assessing
prospective applicants and matching them with vacancies at client companies. Building
relationships with clients.
 Floor Supervisor, 10/2018-03/2020
 Employer: Park Plaza Riverbank , London (United Kingdom)
Responsibilities: Organizing and preparing our employees for the next day event, taking
care of the bar, taking care of the stock and money from the bar, briefing a big team of staff
for huge events but in the same time offering for the guest the best experience. Train sales
associates to maintain accurate workflow for all business transactions. Maintain an excellent
environment to provide support to training activities and provide technical backup. Provide
high quality customer service to assist customers; Monitor all sales at hourly basis and
manage all communication with staff. Manage all communication with customers and ensure
optimal quality of products and provide excellent customer care service. Develop optimal
relationships and provide customer care service for all assigned tasks.

Activities / Interests / Personal skills and competences

 Interests: As far as I’m concerned, I’d like a job which give me professional satisfaction.
I think that the perfect job for me is where I work and I never get bored.
 Personal skills: Sociable, Communication skills and team working, Good organisation of
time, Punctual, responsible, and serious.
 Hobbies: Sport, dance, travel, outdoor activities, amusement parks.