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  • TOPCO Case Questions

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    Val Cameron
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    This document contains 4 questions regarding the use of statistical process control (SPC) at TOPCO Pharma. It asks whether SPC should be used to control errors in pharmaceutical batch record (PBR) processes and improve vendor relationships. It also asks to create a P chart using 12 months of data and interpret if any months are out of control. Finally, it asks what the impact would be on SPC initiatives if managers began penalizing people for spikes shown in SPC charts.

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    This document contains 4 questions regarding the use of statistical process control (SPC) at TOPCO Pharma. It asks whether SPC should be used to control errors in pharmaceutical batch record (PBR) processes and improve vendor relationships. It also asks to create a P chart using 12 months of data and interpret if any months are out of control. Finally, it asks what the impact would be on SPC initiatives if managers began penalizing people for spikes shown in SPC charts.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    21 views1 page

    TOPCO Case Questions

    Uploaded by

    Val Cameron
    This document contains 4 questions regarding the use of statistical process control (SPC) at TOPCO Pharma. It asks whether SPC should be used to control errors in pharmaceutical batch record (PBR) processes and improve vendor relationships. It also asks to create a P chart using 12 months of data and interpret if any months are out of control. Finally, it asks what the impact would be on SPC initiatives if managers began penalizing people for spikes shown in SPC charts.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Case Questions: TOPCO Pharma

    1. Should SPC be used to control FPA errors in PBR Processes at TOPCO? Why or why not?
    2. Should SPC be used to improve vendor relationship at TOPCO? Why or Why not??
    3. Create a P chart using the first 12 months of data collected. Why does the chart shows?
    Interpret the data. Are any months out of control?
    4. Suppose after TOPCO introduced SPC to monitor errors in PBR forms and managers begin
    watching spikes and penalising MCs and QAs. What will be the impact on SPC initiatives?

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