5/31/2018 Emotional or Transactional Engagement | Reports | CIPD

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Emotional or transactional engagement

22 May 2012

Emotional or transactional engagement

A report, produced for CIPD by the Kingston Engagement Consortium, examining whether employees can be engaged at di崬闳erent levels

Examines the question of whether individuals can be engaged at di崬闳erent levels. 

The report, Emotional or transactional engagement – does it matter? was produced by the CIPD with the Kingston Engagement
 Consortium. It reveals some clear di崬闳erences between types of engagement and performance and the evidence demonstrates that
engagement is a complex issue which requires a greater depth of understanding than can be provided by engagement surveys alone.

Download the report below

(/Images/emotional-or-transactional-engagement_2012_tcm18-10794.pdf)

Emotional or transactional engagement - does it matter? - Report (/Images/emotional-or-transactional-

engagement_2012_tcm18-10794.pdf)

(2 MB)

Explore our related content

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/factsheet)
Factsheets

Employee engagement and motivation

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/factsheet)
Understand the concept of employee engagement and learn how to build an engaged and motivated workforce

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5/31/2018 Emotional or Transactional Engagement | Reports | CIPD

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/management-guide)
Guides

Managing for sustainable employee engagement

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/management-
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Guidance setting out a framework of management behaviours and competences to build employee engagement

Read more (http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/management-guide)

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/employee-outlook-reports)
Surveys

Employee Outlook
(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/employee-
outlook-reports)
Explore our biannual survey of UK employees to identify their opinions of and attitudes towards working life, produced in partnership
with Halogen Software

Read more (http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/employee-outlook-reports)

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5/31/2018 Emotional or Transactional Engagement | Reports | CIPD

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/future-report)
Reports

The future of engagement: thought piece collection

(http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/future-
report)
A collection of thought pieces o崬闳ering perspectives on employee engagement based on di崬闳erent areas of activity

Read more (http://www.cipd.co.uk/knowledge/fundamentals/relations/engagement/future-report)

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