Welcome back.

In
this specialization, we are focusing on
leading transformation. In this lesson, you will learn the difference between
transformation and change. These two terms are often
used interchangeably. However, they do not
mean the same thing. Change has clear boundaries. We typically know why
change is happening. We have an idea of
what the end goal is, and what steps we need to
take to make it happen. Selecting an appropriate
change management theory will make this process of change
manageable and successful. For example, when
implementing new software, we know what major elements
we need to address; development rollout prep, including training and
change management, and the rollout itself. Adoption can be accomplished by creating
your
communication strategy. Explaining why we're
undertaking this effort, what it will mean for the
people involved in the process, and what training will look like. We have to
evaluate
the ability in skill level over the
individuals within their organization and train
everyone regardless of their current level
of expertise to set people and the
process up for success. Transformation, on
the other hand, has no clear boundaries. It typically looks
like a strategy, a vision for what the
future would look like. Transformation cuts across
different departments. It's not just about the process as it also involves
transforming the culture. Culture in most people
enhance, adds more complexity. When we talk about individuals, we almost always
refer to transformation because
individuals are highly complex. I might be able to
develop a new habit in 90 days while it might take
another person a full year. Emotional disposition,
outlook on life and mindset, these all add an
element of unknown. Transformation involves high
risk and experimentation. While it's difficult
to manage change, it's much more difficult
to manage transformation. In an example of an organization undergoing
transformation, would have to manage multiple
elements simultaneously. We would have to experiment
with different approaches, adjust as we see what works
and what doesn't work. Experimentation always
adds a high degree of uncertainty and risk. When you begin working with an agile
leader workbook
in the second course, you will learn various tools to facilitate experimentation
and innovation. Transformation takes longer than change. It's not a sprint. For
most organization, a successful transformation takes a minimum of a few
years to materialize. Just like a tree,
transformation needs to be fed and watered
throughout those years. During this transformative time, leadership has to stay
committed. If leaders pivot the course in the midst of that
transformation, they will lose employee
trust and the employees will start
viewing each change in the process as a flavor of the day or subject to
the whims of the leaders. Transformation is intentional. Whenever we undertake
personal or organizational
transformation, deep down we know that we have to do something about
the current state, in order to stay
competitive and relevant. We seek out transformation and
play an active role in it. Transformation does
not happen to us. Change, on the other hand, is forced upon us. Transformation
requires commitment, because it takes time, you have to be committed
to seeing it through. Most transformation
never work because leadership changes direction
or commitment level. Patience is a virtue
that you have to keep front and center when
taking on transformation. Before moving onto
another option, you need to give it a fair
shot at being successful. One common feature of change and transformation is that
they're both a process. Now let's summarize the key characteristics of
transformation. Transformation is intentional. It requires action and
active participation. Transformation has a
high degree of risk. Transformation does not
have a clear definition. Transformation consists
of a portfolio of initiatives or actions
that have to be taken. It has no resemblance
to the past state, and it also is
profound and radical. In the next video, we will take a step
further and look at what Agile transformation
means. See you there.