Part IV - Communication, Promotion, Consultation, SHC, Training &amp Amp - PPT Compatibility Mode

INSTITUT KESELAMATAN & KESIHATAN PEKERJAAN NEGARA INSTITUT KESELAMATAN & KESIHATAN PEKERJAAN NEGARA
NATIONAL INSTITUTE OF OCCUPATIONAL SAFETY & HEALTH NATIONAL INSTITUTE OF OCCUPATIONAL SAFETY & HEALTH
www.niosh.com.my www.niosh.com.my
Site Safety Supervisor

Competency Course
Part IV – Communication, Consultation,

Promotion & Training
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INSTITUT KESELAMATAN & KESIHATAN PEKERJAAN NEGARA
NATIONAL INSTITUTE OF OCCUPATIONAL SAFETY & HEALTH
www.niosh.com.my
Course Learning Objectives

Assist the Employer to:
Establish Identify, Plan &
Consultation & Organise Training
Communication Programs
Mechanisms
Plan, Organise &

Identify, Plan & Conduct Tool-Box
Organise Talks & Safety
Promotional Briefings
Programs
© 2014 NIOSH Malaysia. All rights reserved. No part of this document shall be reproduced
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without written consent of NIOSH Malaysia.
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Topics to be Covered
Communication
Consultation
Promotion
Training
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Introduction
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SS & Communication
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Overview of Communication
Effective
Communication
Communication
Transmitting Messages from Messages Sent, Received &

One party to Another Party Understood
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Unclear & Effective
Misunderstood Communication
Sufficient
Appropriate
Concise
Clear
Leads to Unnecessary Intended & Perceived

Mishaps Meaning the Same
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Methods of Communication
Verbal Visual
Written Body Language
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Effective Communication Model
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Effective Communication Barriers
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Verbal Communication
Overcoming Verbal Communication
Interferences
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Verbal Communication
Overcoming Verbal Communication Interferences
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Consultation
Involves
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Consultation
Results
Safer & Healthier Workplace

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Duty to Consult
s.30, Safety and Health

Committee, OSHA 1994
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Issues to be Consulted
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Safety & Health Committee (SHC)

Why?
- s.30, Safety and Health
Committee, OSHA 1994.
When?
- When forty (40) or more
employees being employed; or
- Directed by the Director General
of DOSH.
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Where?
- At the place of work.
Who are the members?
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How?
- Employer’s representatives –
nominated by employers.
- Employees’ representatives –
elected by employees amongst
them.
- Equal representation.
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Main Roles & Functions of SHC
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Duties of Employer to SHC
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Promotion
An Important Component of an Effective and
Successful OSH MS
To Get
Significant
Employees’
Contributor
Involvement
to OSH
& Support for
Success
OSH
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Promotional Programs
Safety Week Photographic Displays
Poster & Slogan Safety Award

Competitions Schemes
Regular Safety Talks, Film

Management Tour Shows, Etc.
Exhibition of PPE that

has Saved Lives
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Promotional Programs
Entertaining & Encourage
Informative Teamwork
Utilise
Introduce
Employees’
Elements of
Unique Skills,
Friendly
Talents & Interest
Competition
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Training
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Determine Training Requirements

Are non-compliances & problems can be solved by
training?
Is there any gap between

current competencies with Is training the best option to
actual requirements? close the competency gaps?
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Training Need Analysis
Identify what are lacking in

the employees:
- Cognitive (Knowledge)
- Psychomotor (Skills)
- Affective (Attitude)
What need to be improved?
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Training Need Analysis

The Tools & Techniques
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Determine Training Objectives

Determine what need to achieved by the
training.
Defining goals/objectives:
Action Verb Condition Standard
Skills acquired Context under Criteria of

from the which the acceptable level
learning behaviour is to of performance.
processes. occur.
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Determine Training Objectives

Example:
- Upon completion of this topic, the participants
should be able to execute the duties and tasks of
a Site Safety Supervisor in general and as
stipulated under Regulations 25 and 26, Factories
and Machinery (Building Operations and Works of
Engineering Construction) (Safety) Regulations
1986.
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Developing Training Program

Methods of Instruction
Lecture.
Lecture/Discussion.
Demonstration.
Exercise/Role Play.
On-job training.
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Handout
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Trainer’s Notes/Slides
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Lesson Plan
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Organising Training Program
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Conducting Training Program

Influence Attitude Through Manner
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Quality of Speech
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Evaluating Training Effectiveness

Course Evaluation – The Participants
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Evaluating Training Effectiveness

Trainer’s Evaluation – Self-Evaluation
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Improving Training Programs
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Tool –Box Talks
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Effective Tool –Box Talks
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Summary
Consultation, communication, promotion

and training are essential arrangements for
effective & successful accident prevention.
Employer to consult and communicate with
employees on issues related to their safety &
health.
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Summary
SHC to be established as an official forum for
employer-employee consultation &
communication.
Promotions trigger & enhance awareness &
encourage full participation.
Training enables employee to acquire the
need knowledge & skills, and improve their
attitudes & behaviours.
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INSTITUT KESELAMATAN & KESIHATAN PEKERJAAN NEGARA INSTITUT KESELAMATAN & KESIHATAN PEKERJAAN NEGARA

Site Safety Supervisor

Part IV – Communication, Consultation,

Course Learning Objectives

Plan, Organise &

Transmitting Messages from Messages Sent, Received &

Leads to Unnecessary Intended & Perceived

Written Body Language

Effective Communication Model

Effective Communication Barriers

Safer & Healthier Workplace

s.30, Safety and Health

Safety & Health Committee (SHC)

Safety & Health Committee (SHC)

Who are the members?

Safety & Health Committee (SHC)

Safety & Health Committee (SHC)

Safety & Health Committee (SHC)

Poster & Slogan Safety Award

Regular Safety Talks, Film

Exhibition of PPE that

Determine Training Requirements

Is there any gap between

Training Need Analysis

Identify what are lacking in

Training Need Analysis

Determine Training Objectives

Action Verb Condition Standard

Skills acquired Context under Criteria of

Determine Training Objectives

Developing Training Program

Developing Training Program

Developing Training Program

Developing Training Program

Organising Training Program

Conducting Training Program

Conducting Training Program

Conducting Training Program

Evaluating Training Effectiveness

Evaluating Training Effectiveness

Improving Training Programs

Tool –Box Talks

Effective Tool –Box Talks

Consultation, communication, promotion

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