SalesDiary

Defining and Adherence of Sales Process

Call

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 INTRODUCTION

OVERVIEW 22% Market share in Spiritual and Air Care Products

Established in 1948 and Headquartered in Mysore NRRS

Group is India's largest Incense Stick Maker Sold in 12 Lakh outlets in India

Exports Products to more than 50 Countries

PRODUCTS
Turnover
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2000 Crore INR FRAGNANCE AIR CARE

Salesforce 3
ESSENTIAL OILS
2000 Salesperson

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 Evaluation Beat Impact Target
Sales Call Process
What is a sales process call?

A sales process is a sequence of stages, each including a set of 1.Greeting the retailer by folding his hands and saying “Namaste”.
repeatable steps that your sales rep perform to convert a
potential customer from being a lead to a paying customer.
2. Stock taking and Merchandising in the outlets.
Why does any organization need sales process call?

• Improved Efficiency and Increased revenue 3. Communicating active scheme information.

• Helps a sales rep to frame a road map on “ what to do
next”
• Continous Improvement- Repititive nature of process 4.Effective order booking and recording valid reasons in case of “No order
results in profiency development
5.Capturing product visibility and share shelf information
How SalesDiary ensured the sales team to follow sales
process call?
6.Capturing customer surveys and competitor information.
• 8 steps sales process call could be mapped to SD Platform
Step by Step
• SD restricts the salesperson moves to the next step after 7.Product complaint registration and resolving them.
completing the previous one.
• Outlet check in & check out time ensures that sales
process gets completed within 5 mins. 8. Ensuring order fulfillment and resolving payment issues.
• Outlet wise time spent view to the supervisor to ensure
the calls gets completed on/before time.

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