Ace Research Profile

CORPORATE PROFILE
Market Research & Customer

Insights Company
www.AceResearchSystem.com
ABOUT ACE
Operating since 2007, ACE Research is one of

the leading market research and customer
experience management company in Pakistan
with a team dedicated to help client get the
insights that they desire.
ACE is the only market research company of

Pakistan to provide fully automated online
system for Reports, Geo Tracking, and Mobile
Audits.
Our head office located in Islamabad, manages

our clients with the help of experienced
account management teams spread in 6 cities
and field workforce throughout the country, to
provide them the very best of services.
SERVICES
Our Expertise
Mystery Consumer Retail Audit KAP Study

Shopping Surveys
(BHT)
Satisfaction Focus Group In-depth Product &

Surveys Discussions Interviews Campaign
evaluation
INDUSTRIES
Petroleum
Banking Education FMCGs
IT & Telecom Fashion Retail
Development
CLIENTS & PROJECTS
Shell Pakistan Servis Tyres British Council WEF USAID Pakistan Railway Advisory
& Consultancy Services
Mobilink Microfinance University of Central Hospitality Inn ZARA The Entertainer British High Commission
Bank Punjab Hotel
Pinnacle
Khidmat Foundation
Khyber Pakhtunkhwa ILM Ideas 2 Pinnacle Khidmat Kaghan Memorial

IT Board Foundation Trust
PARTNERS
BUSINESS
Viability
ACE
Operations
HUMAN VALUES
Usability, Desirability
CAPACITY & ACHEIVEMENTS
Online client Quality

dashboard
Mystery access with live Audio and
Assurance
Panel of
team to verify
Shopping of reporting and Video each result Industry
700 GPS stamping
recordings experts for
locations in supported questionnaire
30 days in In-depth
research 10+ years of and tools
interviews of
250+ cities 5000 locations visits research
development
and towns in rural areas in experience
60 days
We travel 60,000 kilometers 300+ field workforce including surveyors,

mystery shoppers, auditors, interviewers &
every 30 days moderators
OUR REACH
Field Resources
Field workforce presence Cities/Towns we cover
in 250+ cities & towns

traveling
60,000+ kilometers
distance every month
TEAM STRUCTURE
Peshawar
Lahore
Multan
Hyderabad
Bahawalpur
Karachi
Gilgit
FIELD RESOURCES
Skardu
Chitral
Peshawar
Kohat
Charsadda
Mardan
Haripur
Abbotabad
Wah
Muzafarabad
Islamabad
Rawalpindi
300+ Field Workforce Chakwal
Mirpir
Gujrat
Sialkot
Gujranwala
Surveyors & Mystery Shoppers Hafizabad
Sargodha
Mianwali
Bhakkar
Faisalabad
Lahore
Auditors Kasur
Okara
Sahiwal
Mian Channu
Vehari
Multan
Moderators Muzafargarh
Bahawalpur
Rajanpur
Interviewers Rahimyar Khan
Shikarpur
Sukkur
Khairpur
Nawabshah
Hyderabad
Karachi
Loralai
Quetta
PROJECTS FLOW
Final Report
Client Meeting
Meeting Research
Targets Quotation
Telephonic Quality Go - ahead

Assurance
Quality
Assurance Industry Consultation
Timelines
Management Questionnaire Design
Field Workforce
Field Work Execution
Training
ONLINE DASHBOARD
Access from Any Device | REAL-TIME results | Save Time | Get Beautiful, simple User Experience
ACE is the only Marketing Research company in Pakistan to provide fully automated online system for Reports, Geo
Tracking, and Mobile Audits. Deriving value from your results has never been easier, giving meaningful and informative
insights to our customers is a core strength of our analytics team which makes use of latest reporting methods in
research to add value to your data. Some of the features of this department are;
- Insights into your customers' experiences and trends

- Customized reporting systems and dashboards
- Detailed and specialized benchmarks and index ratings for your industry
- Analysis on relative position to competitors
- Transformation of raw data into usable, configurable, and easily understood reports
- Strong & weak areas highlighted
Data is of no value unless some meaningful conclusions are derived from it. Accurate analysis can help drive current
performance as well as predict future performance of your company. We help you identify the information that can be
used to improve overall performance of your business by integrating multiple levels of key business data.
ONLINE DASHBOARD
How Dashboard Works?
Surveys | Assessments | Audits
• Regional Managers
• Service Centers
Metrics • Retail Outlets
Data Compilation
Report Generation Master

Data Client
Input
Quality Check
Analysis
DASHBOARD FEATURES
DASHBOARD REPORTS
• Wide range of analysis options

• Multiple types of dynamic chart
reports and tables
• Clickable reports
• Questions cross reference
• Statistical representations
DASHBOARD DESIGN DASHBOARD DATA ACCESS
• Branded and customized • Access to real-time data

Interfaces • Personalized access to the data
• Tabs hierarchy and • Copying reports between users
customization of different layers • Custom templates
• Multiple languages support • File attachments
• Reports on the go! Mobile • Custom export
responsive interface • Client notification via Email or
• Customized filters for each SMS
dashboard
DASHBOARD CHARACTERISTICS
Full control over the system Design customizations, Multiple language support
and settings even on a user level
Access according to user Import Export

Permissions set Users, branches, reviews etc. reviews: SPSS, XLS, PDF
High standards of security, throughout the

infrastructure and software levels
REPORTS
Company Overview - Dashboard Style

Trend by Business Units
Trend by Questions
Rank by Business Units with Survey Sections
Rank by Business Units with Time
Rank by Business Units with Time
Rank by Locations with Time
Rank by Locations within Business Units with Time
Rank by Locations with Sections
Rank by Locations within Business Units with Sections
Survey Scores across Locations
Survey Scores across Business Units
Survey Sections and Questions Scores
Answers Analysis
Business Units, Time, Survey Sections
ANDROID DATA COLLECTION
Eliminate Fraud: Know exactly where and when data is

collected with time and GPS stamping on each response.
Online? Offline? No Problem! Complete surveys even when

no Internet connection is available at the location.
Smart Survey Automation: Mobile Audit can dynamically

adjust survey flow in real-time, helping your surveys
adapt to any business scenario.
Data Consistency Checks: Data is validated during entry, and

again on our servers after submission.
Integrate Job Board: Mobile Audit allows users to grab open

jobs while on-the-go, getting results to you faster.
WHY ACE?
Ace online dashboard offers

ONE-STOP RESEARCH PLATFORM
supported by data collection team all across country
CONTACT
ACE Research
Head Office
Office # 5, 3rd Floor, Silver City Plaza, G-11
Markaz, Islamabad, Pakistan.
T: +92 51 8743176
E: info@aceresearchsystem.com
W: www.AceResearchSystem.com

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CORPORATE PROFILE

Market Research & Customer

Operating since 2007, ACE Research is one of

ACE is the only market research company of

Our head office located in Islamabad, manages

Mystery Consumer Retail Audit KAP Study

Satisfaction Focus Group In-depth Product &

Banking Education FMCGs

IT & Telecom Fashion Retail

Khyber Pakhtunkhwa ILM Ideas 2 Pinnacle Khidmat Kaghan Memorial

Online client Quality

We travel 60,000 kilometers 300+ field workforce including surveyors,

Field workforce presence Cities/Towns we cover

in 250+ cities & towns

Telephonic Quality Go - ahead

- Insights into your customers' experiences and trends

Report Generation Master

• Wide range of analysis options

DASHBOARD DESIGN DASHBOARD DATA ACCESS

• Branded and customized • Access to real-time data

Access according to user Import Export

High standards of security, throughout the

Company Overview - Dashboard Style

Eliminate Fraud: Know exactly where and when data is

Online? Offline? No Problem! Complete surveys even when

Smart Survey Automation: Mobile Audit can dynamically

Data Consistency Checks: Data is validated during entry, and

Integrate Job Board: Mobile Audit allows users to grab open

Ace online dashboard offers

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