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User Guide for the Spare Parts Catalog

Manual for the Spare Parts Catalog

Using our spare parts catalog you can


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

 Find and order specific spare parts for your products

 See which spare parts are available for your product

 Order well-known spare parts directly

 Access to further service

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Manual for the Spare Parts Catalog

1. Enter the 10-digit material number.


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

2. Click "Search".

2.

1.

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Manual for the Spare Parts Catalog
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

1. Please click on the material number to see the available spare parts
for your product

1.

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Manual for the Spare Parts Catalog

1. You will now get an overview


of the available spare parts.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

2. You can contact your field


representative by using the
spare part number or you can
purchase the spare parts directly
by pressing the
shopping basket symbol.
Further information: LINK

3. If the needed spare part is not


shown, please contact us directly 2.
by using the “Enquiry” button.
Further information: LINK

1.
3.

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Manual for the Spare Parts Catalog

1. Click on the shopping basket icon.


The selected product can now be found in the shopping basket.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

2. To buy the product, it must be


transferred to the eShop.
1.
3. If you want to select more products,
click "Return".

3.

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Manual for the Spare Parts Catalog

1. Log in to the eShop.


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

2. All parts in your shopping basket will be transferred to the eShop.

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Manual for the Spare Parts Catalog

1. You will now get an overview


of the available spare parts.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

2. You can contact your field


representative by using the
spare part number or you can
purchase the spare parts directly
by pressing the
shopping basket symbol.
Further information: LINK

3. If the needed spare part is not


shown, please contact us directly 2.
by using the “Enquiry” button.
Further information: LINK

1.
3.

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Manual for the Spare Parts Catalog

Enquiry
 Use the "Enquiry" function for
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

all unanswered questions.

 Fill out the required fields


and click "Send message".

 We will contact you


as soon as possible.

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Manual for the Spare Parts Catalog

1. You will now get an overview


of the available spare parts.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

2. You can contact your field


representative by using the
spare part number or you can
purchase the spare parts directly
by pressing the
shopping basket symbol.
Further information: LINK

3. If the needed spare part is not


shown, please contact us directly 2.
by using the “Enquiry” button.
Further information: LINK

1.
3.

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Manual for the Spare Parts Catalog

1. You can request a


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

spare parts documentation


as a PDF. 1.

2. Enter your e-mail address and


select your preferred language.

3. Click on “Request”.
The documentation will soon
appear in your e-mail box.
2.
3.

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Manual for the Spare Parts Catalog

1. If you want to start a new search


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

from this view, click on


“Search for material number”.

Do not go back by using the Back button.


You may lose some of the parts in your
shopping basket.

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Manual for the Spare Parts Catalog

When your product can be found in our product catalog,


but not in our spare parts catalog, this page appears.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

1. Click on the sentence highlighted in blue


to be forwarded to the spare parts.

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Manual for the Spare Parts Catalog

1. The spare parts can be


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

found at the bottom of the


configuration page.

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Manual for the Spare Parts Catalog

1. If you cannot find your product, click on the blue text to make a
enquiry.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

We will be happy to help.

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Manual for the Spare Parts Catalog

1. Under „Series“,
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

You can select a serie


to see the associated spare parts. 1.

For example please click


Assessories -> NL -> NL1

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Manual for the Spare Parts Catalog

1. Please note you can see all the associated spare parts.
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

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Manual for the Spare Parts Catalog

1. When you click the button „Used in“ you have the chance to see the
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

where-used-list

1.

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Manual for the Spare Parts Catalog

1. Where-used-list
Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

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Manual for the Spare Parts Catalog

1. If you have questions, please


Spare Part Team | 14.04.2016 | BDL 2016 © AVENTICS

contact us via our telephone


number or our e-mail address.
1.
2. For all other service topics
you can find additional links
to our individual service pages
on the right.
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