Professional Documents
Culture Documents
Enduser Computing!
Learning Objectives
• How historical changes in computer technology
have affected computer use
• Ways to classify end users
• Computing resources end users need
• The major types of end-user applications software
• Common problems end users may encounter
Operating
Application and
software systems
software
Users Hardware
Enterprise Application Software
Enterprise Application Software
• Examples
Accounts receivable Sales ordering
Accounts payable Order entry
Cash-flow analysis Check processing
Manufacturing control Receiving
General Ledger Retail Operations
Enterprise Application Software
• Enterprise Resource Planning (ERP)…
• A set of integrated programs that manage a company’s
vital business operations for an entire multi-site,
global organization
• Vendor examples
SAP
Oracle
PeopleSoft
Thanks