KOLEHIYO NG LUNGSOD NG LIPA

MARAOUY, LIPA CITY

7
QUALITY
TOOLS

marie joahnna m.. aranda

KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect

Check Sheets
Pareto Analysis
Histogram
Scatter Diagram
Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect

Check Sheets
Pareto Analysis
Histogram
Scatter Diagram
Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Man Method
Sub-Cause Sub-Cause
Sub-Cause
Effect
Sub-Cause Sub-Cause
Sub-Cause
Materials Machines

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect

Check Sheets
Pareto Analysis
Histogram
Scatter Diagram
Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY
Cause and Effect Pareto Diagram
400 100.0
Check Sheets 350 90.0
80.0

Count of Errors
300

Pareto Analysis
70.0
250 60.0
200 50.0

Histogram 150 40.0

30.0 Count
100
20.0
Cumulative %
Scatter Diagram
50 10.0
0 0.0

Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY
How to make a Pareto Analysis
1. Select the subject of the chart
2. Determine what data to be gathered
3. Gather the data related to the quality problem
4. Make a check sheet of the gathered data, record the total numbers in each
category.
5. Determine total numbers of nonconformities, calculate percentage each
6. Select scales of the chart
7. Draw PARETO Chart from largest category to smallest
8. Analyze the chart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect

Check Sheets
Pareto Analysis
Histogram
Scatter Diagram
Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect

Check Sheets
Pareto Analysis
Histogram
Scatter Diagram
Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect

Check Sheets
Pareto Analysis
Histogram
Scatter Diagram
Control Chart
Flowchart

marie joahnna m.. aranda

 KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY

Cause and Effect Start or end

Check Sheets An activity

Pareto Analysis a decision point in the process.

Histogram a point at which the flowchart connects with

another process.
Scatter Diagram An off page connection
Control Chart All records are identified
Flowchart

marie joahnna m.. aranda

KOLEHIYO NG LUNGSOD NG LIPA
MARAOUY, LIPA CITY
SM01 Enquiry Handling / Quotation Process

Customer Sales director Estimator

Customer sends Sales department

enquiry receives enquiry

Enquiry entered
into the electronic
Quote log &
Unique serial
number entered

Customer
Can this
informed that we
No enquiry be
are unable to
Quoted ?
quote

Yes

Have the
Enquiry allocated
item (s) been No
to Estimator
made before?

Raise estimate
sheet & plan
process

Quote prepared
from Price guide

Organize contract
review to cover
Quality
Contractual &
Manufacturing
aspects

Quote customer Prepare Quote

marie joahnna m.. aranda