JOHN ROY A.

ANGELES
Blk 9 Lot 13 Greenvale Subd.
Malagasang 2-G, Imus, Cavite
Contact No: 0926-7274133
Email: angeles.johnroy@gmail.com
___________________________________________________________
Objectives:
 To be able to exercise and enhanced my skills and potentials thru work
experiences and capabilities.
 To enhance my experiences as a customer-oriented and a team-player person.
Work Experiences:
- Non-life Insurance Agent
- Various Insurance Company
- June 06, 2018 – Present
-

Job Description:
- Offer the suitable insurance plan to new and existing client based on
their needs and requirements.
- Assist in processing clients claims.
- Meet required sales target and metrics provided by each respective
insurance company.

- Inbound Sales Agent

- Expert Global Solution – Quezon City
- August 1, 2014 – November 7, 2014
- Cyberpod Centris Three - South Tower, Centris Station, Quezon
City

Job Description:
Inbound Telesales Agent:
- Offer the suitable telecommunication plan to new and existing
subscriber based on assessment conducted thru probing.
- Build rapport to a customer to provide the best customer experience.
- Meet required sales target and metrics provided by the client.

- Airport Operations Assistant

- Manila International Airport Authority (LBPSC)
- November 2, 2008 – May 5, 2014
- Terminal 3, NAIA Complex, Pasay City

Job Description:
Monitor and supervise overall operation within the areas of responsibility:
*Areas of assignment:
- Apron Management Service
o Gather and analyze data submitted by the Airfield Officer for the
creation of various report needed by the OIC, AMS-T3, HEAD-
 Terminal Operation – NAIA3 and Manager, Terminal Manager –
NAIA3
o Create Daily Post Operations Report to be submitted to the
Terminal Manager
o Evaluate and create operational assessment for future
improvements of operational procedure
- Curbside Management Services
o Evaluate and create operational assessment for future improvements
of operational procedure within the area of responsibility
o Provide monthly report of operational activity within the area of
responsibility
o Inspect and create inventory report of facilities and equipment

- Certified Investment Solicitor

- Philam Asset Management Inc.
- December 1, 2010 – Present
- Makati City / Taguig City
-
Job Description:
- Provide information and sound advice to prospective investor.
- Suggest investment products and option based on the investor’s
risk/reward assessment.
- Provide periodic assessment and updates regarding the investor’s
investment portfolio

- Network Administrator
- J.C. Domingo Enterprises Corporation
- March 5, 2007-December 30, 2007
- Quezon City

Job Description:
Perform overall maintenance of the Computer Network System which includes:
o Reinstallation of the complete network setup and configuration of the
network system
o Researching for new I.T. products for System upgrade
o Maintaining functionality of the Computer System
o Conduct product assessment of new computer software and upgrades
o Troubleshoot computer network problems
o Conducts training to end users of newly acquired software
o Application of security policies for the computer network

- Customer Service Representative

- Logicall
- March 2006- September 2006
- Makati City
Job Description:
Interact by phone with outside parties to solicit orders for goods or services,
make appointments, collect information and conduct follow-up
  Insurance Underwriter
- Philam Life (R.S. Dy Assoc)
- 2003- 2010
- Quezon City
Job Description:
Selling and servicing insurance needs for Individuals and Corporations.

 Account Executive
- Standard Chartered Bank
- 2001- 2003
- Makati City

Job Description:
Assisting individuals or entrepreneur with their Personal and Business loan
applications

Government Examinations/ Civil Service Eligibility:

 Career Service Professional - 86.34 rating
- March 29, 2009
- Jose P Laurel Sr. High School, Project 4, Quezon City

Educational Background:
 B.S.B.A. major in Marketing
- Manila Central University (Caloocan)
- 2002- 2002
 B. S. Computer Engineering (Under Graduate)
- East Asia College of I.T. (Sampaloc, Manila)
- 1999-2001
 Secondary
- Sto. Niño de Novaliches (Quezon City)
- 1994-1998
Seminars Attended:
 ISO: Quality Management Seminar
- 2009
- MIAA
 Customer Service Excellence
- 2009
- MIAA
 5S: Seiri, Seiton, Seiso, Seiketsu, Shitsuke Seminar
- 2009
- MIAA
 Ramp Orientation and Safety Awareness Seminar
- 2009
- MIAA
 Nod32 Antivirus program – Technical Training
- July, 2007
- VSSC, Quezon City
  Sales Process
- Philam Life
- 2002
 Customer Servicing
- Philam Life
- 2002
 Basic P.C. Troubleshooting
- East Asia College
- 2000
 Basic Network Troubleshooting
- East Asia College
- 2001

Skills:
 Advance computer user with knowledge in Desktop Publishing
 Internet savvy
 Can perform and implement marketing plans, strategies and developments for
the proposed projects.
 Knows basic and advanced P.C. and Network troubleshooting.
 Can work under pressure with or without supervision to any given task, duties
and responsibilities with deadlines.
Personal Information:

Name : John Roy A. Angeles

Address : Blk 9 Lot 13 Greenvale Homes Subd., Brgy. Malagasang 2-G,
Imus, Cavite
Contact No : 0926-7274133
Birthday : October 23, 1981
Birthplace : Quezon City
Civil Status : Married
Sex : Male
Spouse’s Name : Joannaleen Grace R. Angeles
Occupation : Housewife
Height : 5’4 ft.
Weight : 130 lbs.
Languages Spoken :English and Tagalog
Parents Name :
Father : Lamberto Angeles
Occupation : Electrician
Mother : Cristina Angeles
Occupation : Insurance Agent

Character References:

Mr. Jose Rosauro Agustin

Division Head, Curbside Management Services
Terminal 3, MIAA, Pasay City
0922-54773427
Ms. Melissa Maluto
Studio Live Email/Chat Support
Cimpress Inc. /Mckinley Hill, Taguig City
0920-8587897