CHCCC015 Assessment

STUDENT ASSESSMENT
CHCCCS015 Provide individualised support
ASSESSMENT SUMMARY / COVER SHEET

(This sheet is in the Student Assessment pack)
This form is to be completed by the assessor and used a final record of student competency. All student submissions
including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students
file. Student results are not to be entered onto the Student Management System unless all relevant paperwork is
completed and attached to this form.
Student Name: Click or tap here to enter text.

Student ID No: Click or tap here to enter text.
Final Completion Date:
Assessor Name: Rakesh Gudideveni
Unit Code/ Title CHCCCS015 Provide individualised support
Please attach the following documentation to this form Result

 Observation Checklist in the Work Placement
Assessment Task 1- Record Book (1 assessor observation)
S / NYS
Observation & Logbook  Work Placement Record Book attached (1
workplace supervisor observation)
Assessment Task 2-
Written Test
 Written Test attached S / NYS
S = Satisfactory; NYS = Not Yet Satisfactory
Final Assessment Result for this unit C / NYC
C = Competent; NYC = Not Yet Competent
Assessor: I declare that I have conducted a fair, valid, Signature: ____________________________

reliable and flexible assessment with this student, and I
have provided appropriate feedback. Date: ____/_____/_____
Student Declaration: I declare that I have been assessed Signature: ____________________________

in this unit, and I have been advised of my result. I also am
aware of my appeal rights. I also declare that the work Date: ____/_____/_____
submitted is my own, and has not been copied or
plagiarised from any person or source.
Administrative use only
Entered onto Student Management System  ________________

Date Initials
Student Assessment CHCCCS015 Page 1/15

Version: 4.0 Implemented: 29 July 2016
Responsibility: Director of Studies Last Updated: 29 July 2016
Einstein College of Australia Provider No:22459 CRICOS: 03223E ABN: 46 129 237 092
STUDENT ASSESSMENT
ASSESSMENT TASK 1 – OBSERVATION & LOGBOOK

This information which is in the Student Assessment pack is to be handed to each student to outline the assessment
requirements
Student Instructions
This assessment is to be undertaken in a fully equipped aged care facility.
1. For this assessment, you are to be observed on 3 separate occasions (2 observations

by your workplace supervisor and 1 observation by your assessor). For this activity you
are required to demonstrate your ability to provide support for three individuals as set
out by their support plans.
2. In your support of at least 3 clients you will need to demonstrate the following:
a. Determine your role in the support of each person.
b. Confirm individualised plans as required.
c. Provide each person with information on their rights and the complaints
procedures.
d. Identify actions and activities that relate to the individualised plan.
e. Provide each person with alternatives so they can make their own decisions.
f. Follow all policies and procedures related to providing support.
g. Ensure you respect each client.
h. Instil trust in each person.
i. Provide support services as outlined in the individualised plan including:
i. Assemble equipment as required.
ii. Consult with clients and carers.
iii. Ensure duty of care and safety are maintained at all times.
iv. Ensure dignity and privacy are maintained.
v. Seek assistance if required.
j. Monitor support activities including:
i. Monitoring own work.
ii. Gathering feedback from clients and carers/family members.
iii. Review individualised plan to ensure all outcomes are being achieved.
iv. Ensure self-determination of the person is maintained at all times.
k. Complete all reporting requirements including:
i. Keeping all information confidential and private.
ii. Maintain organisational reporting requirements.
iii. Identify issues of risk and respond appropriately.
iv. Identify and report any unmet needs.
v. Ensure all reporting in neat and within the organisations guidelines for
reporting.
3. During your observation you will need to discuss each of the following in relation to the
workplace you are working in:
a. How you have used person-centred planning when dealing with your clients.
b. How strengths-based practice is incorporated into your work activities.
c. The active support provided to each of your clients.
d. The documentation and reporting requirements that you have in your role with
the organisation.
e. The roles and responsibilities of the whole care team for each client including:

STUDENT ASSESSMENT
i. Carers and families

ii. Client
iii. Health professionals
iv. Individual workers
v. Supervisors
f. The service delivery model used.
g. The legal and ethical requirements that relate to your role and how you applied
then during your support of each person including:
i. Privacy, confidentiality and disclosure
ii. Duty of care
iii. Dignity of risk
iv. Human rights
v. Discrimination
vi. Mandatory reporting
vii. Work role boundaries – responsibilities and limitations
Your 3 observations will be observed as follows:

 2 observations by your host employer / workplace supervisor that will be verified by your
assessor from your College
 1 observation by an Assessor from your College
(These are to be recorded in your Work Placement Record Book that will be given to
you by your assessor)
To be assessed on: Work Placement

STUDENT ASSESSMENT
ASSESSMENT TASK 2 – WRITTEN TEST

This information which is in the Student Assessment pack is to be handed to each student to outline the assessment
requirements.
Student Instructions
This is an open book written test. Therefore, you are allowed to bring books/ resources that
can help you to answer the test.
Your assessor will set a date and time for this open book written test.
On the test date:

1. Your assessor will set ground rules including no phones, talking, etc.
2. Your assessor will pass a copy of the assessment to you.
3. Your assessor will allow time for reading and questions before commencing
assessment.
4. You will have 1.5 hours for this assessment. Your are not to leave the classroom within
15 minutes of commencement of the assessment.
5. Once assessment has commenced, no communication between students is allowed.
6. If you repeatedly talk, or are caught cheating, you will be removed from the classroom,
and reported to student administration. Your assessment will be marked as “incomplete”
7. Remember – assessments are a participatory process, so your assessor can help re-
word questions, but cannot lead to answers.
8. Once completed, your assessment will be marked accordingly.
9. In the event that a question is not answered correctly, your assessor will discuss the
response with you to determine if you did not know the answer, or did not understand the
question.
10. In order to achieve competency, all questions MUST be answered correctly.
This assessment will be done on: 19/12/2020

STUDENT ASSESSMENT
ASSESSMENT TASK 2 – WRITTEN TEST
Please complete below

Student Name: Click or tap here to enter text.
Click or tap here to enter
Student ID No: Click or tap here to enter text. Date:
text.
STUDENT INSTRUCTIONS
Please refer to the instructions below regarding completing this assessment
This is an open book written test. In the time allocated, you are to answer all of the following questions. Make sure you:
 Print Clearly
 Answer all questions
 Use a pen. Assessments written in pencil will not be accepted.
 Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-
word the question for you
 Do not talk to your classmates. If you are caught talking, you will be asked to leave and your assessment will not be marked.
 Do not cheat or plagiarise the work of others. Anyone caught cheating will automatically be marked Not Yet Competent for this unit.
There are NO EXCEPTIONS to this rule.
QUESTIONS
1. For this task, you are to write a report about a time you have provided individualised
support to a client in the community services industry. If you have not provided
individualised support for a client in the community services industry, please complete
this in conjunction with your observation task. Your report must include details on the
following:
a. How you determined the support needs of the client, including:
i. How you clarified your own role in implementing the plan
Client was 90 year old male. He had dementia and not able to sit and stand by himself. He was
not able to walk with prime . I read details of client conditions on age care personal detail book.
I found that he require help in following conditions:
• Bed-bathing
• Dressing, undressing , grooming
• Transfer rom bed to comfort chair to walk outside room
• Meals on comfort chair
• Medication

STUDENT ASSESSMENT
ii. Processes you followed to confirm the plan details with clients, and their
families and carers if appropriate
I developed and maintained trust with the client by;

1. Being honest
2. Not discriminating and criticizing
3. Offering help anytime they need it
Maintaining confidentiality and privacy of the client’s information
iii. How you ensured that the client was aware their rights and of complaints
procedures

STUDENT ASSESSMENT
I asked client about his choice of dressing , timing of meal, shower . I take care that is he comfortable
or not , I asked him for any uncomfortable situation while lying on bed
b. How you provided support services for the client, including:

i. What you did to prepare for the support activities, include information
regarding assembling and required equipment
All of the activities that you engage in with your client should be guided by their
individualisedplan. The plan will provide you with details regarding the client’s abilities and the
activities withwhich they will require assistance in meeting their needs
ii. How you developed and maintained trust with the client

STUDENT ASSESSMENT
It can take a long while to earn the trust of the people you are working with. The trust will
oftenbe established after a time where the interaction between two people has progressed to a
stagewhere the two parties are comfortable with one another. When caring for your clients, it is
important that the interaction with them is based on sound principles that facilitate
thegeneration of trusting relationships
iii. What methods you used to show respect to all involved throughout the
process
By establishing effective communication strategies to interact with your clients them, you arefar
more likely to establish a trusting relationship
iv. If you sought any assistance throughout delivering the support
Throughout the delivering of support, whenever I sought any assistance, I took assistance from
the other PCAs, manager, their families and the GP.
c. How you monitored your support activities, including:

i. How you monitored your own work

STUDENT ASSESSMENT
Monitoring work through Self- Evaluation
I asked my strengths and weaknesses about supporting client. My strengths was:
• Communicate well with client and his family members.
• I take care about his wish
• Positive thinking
My weaknesses was :
• I try to finish work early , I did fast work
ii. How you involved the client in discussions regarding their support
I involved client in discussion regarding his support by asking his choices. What he liked to do, I
gave preference if that is appropriate for his safety.
iii. Did the plan require reviewing? If so; why, who did you discuss it with and
how did that discussion support the client’s self-determination?

STUDENT ASSESSMENT
Yes , plan require reviewing . I discuss it with team leader and registered nurse. They suggest
me some more appropriate strategies to support client regarding personal care. I implement
that on client and client felt more relaxed.
d. All information regarding the reporting and documentation you completed as

part of your support
I made report when he got skin tear . I checked skin tear daily twice and report about healing . I
completed documentation regarding this.
2. How would you work with a person to identify actions and activities that support their
needs in relation to the individualised plan?
We can work by following ways:
• Face to face conversation about what works excellent for them: what is first-rate for one
character is no longer always what works for another!
• Talk to the family contributors or shut buddies about what they have seen to work
fantastic for the individual.
• Establish what their wishes are proper away and use your very own expertise to make a
sketch that supports those needs.
3. What would you do to ensure you provided support to a person according to the duty of
care and dignity of risk requirements?

STUDENT ASSESSMENT
: We can do the following to ensure:
• Make positive you are conscious of what is anticipated of you beforehand
• Make certain they know what they need to be waiting for of you so that they may keep
you accountable
• Mitigate any danger by means of making a design of action for every customer
4. What assistance can you provide to ensure a person maintains a clean, comfortable,
safe and healthy environment?
We can provide following assistance measures:
• Identify hazards
• Make sure you are appropriate trained
• Establish processes to make certain the whole thing that ought to be performed to
maintain the environment safe and blissful gets completed
5. How would you respect individual differences in people?
We can respect by:
• Treat everyone kind even if they are different.
• Listen to them without feeling irritated and share something which may make them feel
that you are giving them importance.
• Never make fun of their feelings that might harm them mentally.
• Make them feel that everyone is special in their own way.

6. To support a person’s self-determination what should you do?

STUDENT ASSESSMENT
First, give them a suggestion to set a personal goal. Then we can help them to study the
situations and assist them to solve the barriers that arrives on the way of reaching goal. We can
suggest them to take decision wisely that which would head you towards brightness or
darkness. Finally, to make decision wisely they must be their own supporter. Making themselves
their own supporter is most important in supporting a person’s self-determination.
7. What information do you need to keep confidential?
• Any identification information
• Anything the person explicitly tells you now not to share with all of us else
• Anything underlined in HIPPA
8. What would you have to do to comply with your organisations reporting requirements?
• Do such duties in a well-timed manner
• Communicate with suitable advisors to make sure reporting necessities are being met
• Make certain you comprehend the reporting requirements before having to without a
doubt complete them
• Listen and complete. If the corporation makes suggestions, follow these hints

STUDENT ASSESSMENT
9. If you identify a situation of risk what should you do?
• Risky situations may arrive on any time so you should keep some substitutional
equipment.
• Instructing workers to work safe is important.
• Using Personal Protective Equipment (PPE) and clothes.
10. What should you do if you identify a client whose needs have not been met?
Documentation should be maintained by following ways:
• We must know which one is more important and keep them safe or in visible place.
• There should be one person to understand about the documents about what they are so
that they can use it in appropriate place.
• Correct use of documentation must be implemented to protect the documents.
• Documents must be used by the skilled person or then fitting person.
11. How should documentation be maintained?
We must know which one is more important and keep them safe or in visible place.
• There should be one person to understand about the documents about what they are so
that they can use it in appropriate place.
• Correct use of documentation must be implemented to protect the documents.
• Documents must be used by the skilled person or then fitting person.
12. How would you store client information?

STUDENT ASSESSMENT
We should store client’s information by:

• Should make a client contact sheet where there will be all the details about the client.
• Forming digital files and electronic information of the client.
• Can add information to electronic contact database.
• Also, can add information to financial software.
13. What are two factors that affect people using your support services?
Two factors that affect people are:
• Your mind-set as a provider
• Your effectivity and willingness to accommodate
14. What practices have you used to support skill maintenance and development?
• I have supported participants to set and achieve their goal.

• I have also helped adults to take decision wisely.
• I have helped people to develop peer relationship.
Before you hand in your written assessment, make sure that you:
1. Re-check your answers and make sure you are happy with your responses
2. Have written your Name, Student ID and Date
Result: Satisfactory / Not Yet Satisfactory
Comments:

STUDENT ASSESSMENT
Assessor: I declare that I have conducted a fair, valid, Signature: ____________________________

reliable and flexible assessment with this student, and I
have provided appropriate feedback. Date: ____/_____/_____
Student Declaration: I declare that I have been assessed Signature: ____________________________

in this unit, and I have been advised of my result. I also am
aware of my appeal rights. Date: ____/_____/_____


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STUDENT ASSESSMENT

CHCCCS015 Provide individualised support

ASSESSMENT SUMMARY / COVER SHEET

Student Name: Click or tap here to enter text.

Assessor Name: Rakesh Gudideveni

Unit Code/ Title CHCCCS015 Provide individualised support

Please attach the following documentation to this form Result

S = Satisfactory; NYS = Not Yet Satisfactory

Final Assessment Result for this unit C / NYC

C = Competent; NYC = Not Yet Competent

Assessor: I declare that I have conducted a fair, valid, Signature: ____________________________

Student Declaration: I declare that I have been assessed Signature: ____________________________

Administrative use only

Entered onto Student Management System  ________________

Student Assessment CHCCCS015 Page 1/15

ASSESSMENT TASK 1 – OBSERVATION & LOGBOOK

This assessment is to be undertaken in a fully equipped aged care facility.

1. For this assessment, you are to be observed on 3 separate occasions (2 observations

Student Assessment CHCCCS015 Page 2/15

i. Carers and families

Your 3 observations will be observed as follows:

To be assessed on: Work Placement

Student Assessment CHCCCS015 Page 3/15

ASSESSMENT TASK 2 – WRITTEN TEST

On the test date:

This assessment will be done on: 19/12/2020

Student Assessment CHCCCS015 Page 4/15

ASSESSMENT TASK 2 – WRITTEN TEST

Please complete below

• Dressing, undressing , grooming

• Transfer rom bed to comfort chair to walk outside room

• Meals on comfort chair

Student Assessment CHCCCS015 Page 5/15

I developed and maintained trust with the client by;

Student Assessment CHCCCS015 Page 6/15

b. How you provided support services for the client, including:

Student Assessment CHCCCS015 Page 7/15

iv. If you sought any assistance throughout delivering the support

c. How you monitored your support activities, including:

Student Assessment CHCCCS015 Page 8/15

Monitoring work through Self- Evaluation

I asked my strengths and weaknesses about supporting client. My strengths was:

• Communicate well with client and his family members.

• I take care about his wish

• I try to finish work early , I did fast work

Student Assessment CHCCCS015 Page 9/15

d. All information regarding the reporting and documentation you completed as

We can work by following ways:

Student Assessment CHCCCS015 Page 10/15

: We can do the following to ensure:

• Make positive you are conscious of what is anticipated of you beforehand

We can provide following assistance measures:

• Make sure you are appropriate trained

5. How would you respect individual differences in people?

We can respect by:

• Treat everyone kind even if they are different.

• Make them feel that everyone is special in their own way.

Student Assessment CHCCCS015 Page 11/15

7. What information do you need to keep confidential?

• Any identification information

• Anything underlined in HIPPA

• Do such duties in a well-timed manner

Student Assessment CHCCCS015 Page 12/15