MODULE KNOWLEDGE MANAGEMENT

CHAPTER 5: POST TEST

MULTIPLE CHOICE: Read each statement carefully and choose the letter of the
correct answer.

1.From external and internal knowledge sources.

a. Building knowledge

b. Holding knowledge

c. Pooling knowledge

d. Applying knowledge

Answer Key: A. Building knowledge

2. Storing the information in a particular form.

a. Building knowledge
b. Holding knowledge

c. Pooling knowledge

d. Applying knowledge

Answer Key: B. Holding knowledge

3. Through intranets and knowledge management portals.

a. Building knowledge

b. Holding knowledge

c. Pooling knowledge

d. Applying knowledge

Answer key: C. Pooling knowledge

 MODULE KNOWLEDGE MANAGEMENT

4. In the context of work embedded in process.

a. Building knowledge

b. Holding knowledge

c. Pooling knowledge

d. Applying knowledge

Answer key: D. Applying knowledge

Directions: Identify the words that are being described in each number.
5. According to Wiig, the use of fax, printouts, and e-mail is an example of .
Answer Key: transformation

6. The major purpose of KM as an effort “to make the organization intelligent- acting by facilitating
the creation, accumulation, deployment and use of quality knowledge.”
Answer key: WIIG

7. Karl Wiig KM model (1993) marks the basic principle which says, in order for knowledge to be
useful and valuable, it must be ______________.
Answer Key: organized and synchronized

8. Sources vary from human minds to knowledge bases.

Answer key: Completeness

9. the more connected a knowledge base is then the more consistent.

Answer key: Connectedness

10. the facts, concepts, perspectives, values, judgments, and relational links and connections
between the objects are consistent.
Answer key: Congruency

11. We organize much of our knowledge applying to the dual dimensions of perspective and
purpose.
Answer key: Perspective and Purpose

12. WIIG’s KM cycle shows how knowledge is built and used as individuals or as __________.
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Answer key: organizations

13. It must have resources ________________.

Answer key: people, budget, and facilities

14. Load from Personal Experiences, Formal education and Training, Intelligence
Sources, Media, Books and Peers.
Answer key: Build Knowledge

15. In People In Tangible form.

Answer key: Hold Knowledge

16. In work context, embedded in work processes

Answer key: Use Knowledge

17. KM System group of people brainstorm.

Answer key: Pool Knowledge

18. The knowledge is complete if all the information available on the subject is there but if no one
knows of its existence, they cannot make use of this knowledge.
Answer key: Completeness

19. The external and internal knowledge sources.

Answer key: Building knowledge

20.Through intranets and knowledge management portals.

Answer key: Pooling knowledg