MODULE KNOWLEDGE MANAGEMENT

CHAPTER 2: POST TEST

TRUE OR FALSE: Read the following statements carefully. Write the letter of the
correct answer on the blank.
A – if the two statements are true.
B – first statement is true and other is false
C – first statement is false and the other is true
D – both statements are false

1 – 2.

 Knowledge Management consists of initiatives, processes, strategies, and

systems that sustain and enhance the storage, assessment, sharing,
refinement, and creation of knowledge.
 The conversion of tacit knowledge into explicit knowledge and sharing it
within the organization
Key Answer: A

3 – 4.
 The process through which organizations generate value from their
intellectual and knowledge-based assets.
 The process of Identifying, acquiring, distributing, and maintaining
knowledge that is essential to the organization.
Key Answer: D

5 – 6.
 Acquisition deals with issues regarding origin of raw materials such as scope,
breadth, depth, credibility, accuracy, timeliness, relevance, cost, control, and
exclusivity.
 This in the context of where our materials come from and what specifications
they carry can range from, scope, breadth, depth, credibility
Key Answer: A
 MODULE KNOWLEDGE MANAGEMENT

7 – 8.
 This process of conversion of information to knowledge packets is called
refinement.
 The upstream addition and refinement stages that feed the repository and
downstream stages of product generation.
Key Answer: B

9 – 10.
 The upstream addition and refinement stages that feed the repository and downstream
stages of product generation.
 This information will be used downstream during the stages of product creation, e.g.,
Key Answer: A

11 – 12.
 Distribution defines how the product is to be delivered to the end-user.
 The repository of information nowadays tends to be in the form of customized software.
Key Answer: B

13 – 14.
 The Meyer and Zack model is one of the most complete pictures of the key
elements engaged in the knowledge management model.
 To be not specific the notion of refinement is a crucial stage in the KM cycle and
one that is often neglected.
Key Answer: B
15 – 16.
 The stages are acquisition, refinement, storage/retrieval, distribution, and
presentation/use. This cycle is also known as the “retrieval.”
 This stage also adds up to the value by creating more readily usable knowledge
objects and by storing the content more flexibly for future use.
Key Answer: C
17 – 18.
 The timing and frequency at which they are to receive this information and
even form or language may need to be specified.
 Tailoring and packaging the information for each group of recipient’s
increases productivity.
Key Answer: B
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19 – 20.
 The Meyer and Zack model is considered one of the best models
having an endto-end scope and covering
 The entire organization giving a complete picture of all the elements of
a robust Mc Elroy model.
Key Answer: B