MODULE KNOWLEDGE MANAGEMENT

CHAPTER 4: POST TEST

Directions: Identify and complete the statements by writing the answer in the blanks.

1. _______________Knowledge claim formulation, information acquisition; codified

knowledge claim and knowledge claim evaluation.
Answer Key: Knowledge Production

2. McElroy outlines a _______________ that consists of the processes of knowledge production

and knowledge integration, with a series of feedback loops.

Answer Key: knowledge life cycle

3. In ________________ the primary processes are individual and group learning.

Answer Key: knowledge production

4. _____________ is the process by which an organization deliberately or serendipitously

acquires knowledge claims or information produced by others.

Answer Key: Information addition

5. A _____________ procedure is essential for the receipt and codification of individual and group
innovations

Answer Key: formalized

6. All _________________ such as teaching, knowledge sharing, and other social activities that
either connects an understanding of previously produced organizational.

Answer Key: knowledge transmission

7. The __________ of the McElroy cycle is the clear description of how knowledge is examined,
and a conscious decision is made as to whether or not it will be included.

Answer Key: advantages

 MODULE KNOWLEDGE MANAGEMENT

8. ______________ is different from other KM models in that it details expected outcomes from
knowledge production and integration.

Answer Key: McElroy KMC

9. The ______________ is the clear description of how knowledge is evaluated and a conscious
decision is made as to whether or not it will be integrated into the organizational memory.

Answer Key: McElroy cycle

10. The ____________ aims at processes to identify knowledge content that is of value to the
organization and its employees.
Answer key: KM cycle

11. It is the process by which an organization announces new knowledge system that claims to its
operating environment and retires old ones.

Answer Key: Knowledge Integration

12. Knowledge claim formulation, ______________; codified knowledge claim and knowledge
claim evaluation.

Answer key: information acquisition

13. New knowledge claims are tested and examined through knowledge _______________
processes.

Answer Key: claim evaluation

14. Experience gained from the ________________ in the organizational knowledge

base leads to new claims and resulting beliefs

Answer Key: application of knowledge

15. The storage and ______________ management of documents or knowledge that has been
warehoused ‘as is’.

Answer Key: subsequent

16. Its focus on ____________ without providing guidance on how to implement a KM system in an
organization.

Answer Key: KM activities

 MODULE KNOWLEDGE MANAGEMENT

17. The _____________ of knowledge is a step that clearly distinguishes KM from document
management.

Answer Key: validation

18. The __________ of the McElroy cycle is the clear description of how knowledge is examined,
and a conscious decision is made as to whether or not it will be included.

Answer Key: advantages

19. A _____________ procedure is essential for the receipt and codification of individual and group
innovations

Answer Key: formalized

20. In ________________ the primary processes are individual and group learning.
Answer Key: knowledge production