Professional Documents
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IPAD*
APPLICATIONS V4.3
INSTALLATION GUIDE – RevA
06 JAN 2020
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* iPad is a trademark of Apple Inc
2 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
Reference IG-FSAI20200106
Confidentiality Flysmart+ Customers ONLY
Summary
This document aims at describing the installation / deployment procedures of the Flysmart+ for
iPad Apps V4.3 and all subsequent minor versions.
The operation of Flysmart+ on iPad devices implies the use of iOS Apps on the iPad device as
well as the Flysmart+ Gateway software on the ground segment.
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
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3 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
RECORD OF REVISIONS
RevA 06 JAN 2020 All Initialization of the document for Flysmart+ Apps V4.3 delivery.
§2 & 4 Addition of eFF+ information.
TABLE OF REFERENCES
[REF 2] Flysmart+ for iPad Apps V4.3 Release Note RN-FSAIGTW20200106 RevA 06 JAN 2020
[REF 3] Flysmart+ for iPad Gateway V4.1 User Guide UG-FSAIGTW20190805 RevA 19 AUG 2019
LIST OF ACRONYMS
Acronym Definition
DBMS DataBase Management System
EFB Electronic Flight Bag
FAQ Frequently Asked Questions
FODM Flight Ops Documentation Manager
FSA Flysmart+
iOS Apple Portable Devices Operating System
LDG Landing App
MGR AIB Manager App
OLB Ops Library Browser
TO TakeOff App
URL Uniform Resource Locator
WB Weight and Balance App
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4 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
TABLE OF FIGURES
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5 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
TABLE OF CONTENT
1. INTRODUCTION ......................................................................................................... 6
2. PRODUCT PRESENTATION ...................................................................................... 8
Name and Version .......................................................................................................... 8
Delivery of the Flysmart+ Apps ..................................................................................... 8
Delivery of the eQRH ...................................................................................................... 8
Delivery of the eFF+........................................................................................................ 8
3. LOGISTIC PREREQUISITES .................................................................................... 10
Hardware compatibility ................................................................................................ 10
Software compatibility.................................................................................................. 10
4. COMPATIBILITY ....................................................................................................... 13
Gateway vs iPad Apps.................................................................................................. 13
Ground Tools ................................................................................................................ 14
5. IPAD APPS INSTALLATION .................................................................................... 16
Installation of the Apps ................................................................................................ 16
Recommended iPad Settings....................................................................................... 20
6. FAQs & TROUBLESHOOTING ................................................................................ 22
7. CUSTOMER SUPPORT ............................................................................................ 24
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
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6 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
1. INTRODUCTION
This document aims at describing the installation / deployment procedures of the Flysmart+ for
iPad Apps V4.3 and all subsequent minor versions.
The operation of Flysmart+ on iPad devices implies the use of iOS Apps on the iPad device as
well as the Flysmart+ Gateway software on the ground segment.
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
Printed Copies are not controlled. Confirm this is the latest issue available through the Portal.
PRODUCT PRESENTATION
CHAPTER 02
©NAVBLUE SAS 2019. All rights reserved. Confidential and proprietary document.
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8 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
2. PRODUCT PRESENTATION
Name and Version
This Installation Guide is applicable to the Flysmart+ for iPad Apps V4.3 and all subsequent
minor versions.
In the Installation Guide, the following simplified naming is used:
• Flysmart+ for iPad Apps ➔ Flysmart+ Apps
• Flysmart+ for iPad Gateway ➔ Gateway
Note 01
The Operational Documentation of the Apps and the latest version EFB Compatibility Matrix are
also always available on our new Support Web Portal.
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
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LOGISTIC PREREQUISITES
CHAPTER 03
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10 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
3. LOGISTIC PREREQUISITES
Hardware compatibility
The Flysmart+ Apps are compatible with iPad devices only.
Compatible devices are listed below:
• iPad Air 2
• iPad Air 3 (10.5”)
• iPad 5th generation
• iPad 6th generation
• iPad 7th generation
• iPad Pro 9.7”
• iPad Pro 10.5”
• iPad Pro 11”
• iPad Pro 12.9”
Note 02
The Flysmart+ Apps are not compatible with iPads older than the ones listed above.
Note 03
The Flysmart+ Apps are not available on and not compatible with iPhone devices.
Note 04
The Flysmart+ Apps may be displayed on 7.9” iPad devices.
However, the display on this device size does not comply with the Operational and Human Factors
requirements and thus use has not been validated on these devices.
Software compatibility
The Flysmart+ Apps are tested compatible with:
• iOS 12.4.1
• iPadOS 13.3
WARNING 01
iOS / iPadOS compatibility depends on the version of Flysmart+ Apps installed as well
as with the associated Gateway version.
WARNING 02
Always make sure that the installed iOS / iPadOS is compatible with the current set of
Flysmart+ Apps.
Recommendation 01
NAVBLUE recommends to ALWAYS use the latest up to date Flysmart+ Apps and Gateway.
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WARNING 03
NAVBLUE provides support only on the current (N), previous N-1 versions of Flysmart+
Apps and Gateway.
WARNING 04
FOR EACH IOS / iPadOS NEW RELEASE, ALWAYS WAIT FOR NAVBLUE
COMMUNICATION BEFORE PROCEEDING TO THE UPDATE.
WARNING 05
NEVER UPDATE ANY iOS / iPadOS OPERATING SYSTEM WITHOUT HAVING CHECKED
ITS COMPATIBILITY WITH THE CURRENT SET OF FLYSMART+ APPS AND GATEWAY.
Please refer to the EFB compatibility matrix or chapter 4 Compatibility of this document for
software / iOS / iPadOS and Apps inter-compatibility and retro-compatibility.
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COMPATIBILITY
CHAPTER 04
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13 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
4. COMPATIBILITY
Gateway vs iPad Apps
The following table shows the compatibility between the iPad Apps and the Gateway software.
Gateway
V4.0.1 V4.1
MGR V4.3
TO V4.3
LDG V4.3
IFLT V4.3 OK
iPad Apps V4.3 OK
WBA V4.3
OLB V4.3
eQRH V3.1
eFF+ V1.1 KO
WARNING 06
APPS V4.3 ARE COMPATIBLE WITH eQRH V3.0.0.
HOWEVER, CUSTOMERS OPERATING APPS V4.3 AND EFF+ V1.1.0 MUST USE eQRH
V3.1.0.
WARNING 07
CUSTOMERS WANTING TO OPERATE APPS V4.3 AND EFF+ V1.1.0 MUST INSTALL
APPS V4.3 BEFORE INSTALLING EFF+ V1.1.0.
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14 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
Ground Tools
The following table shows the compatibility between the iPad Apps and the associated ground
tools.
ADOC
PEP PAAdmin FODM
for Flight Ops
WARNING 08
APPS V4.3 ARE NOT COMPATIBLE WITH PAADMIN V9.4!
WARNING 09
GATEWAY V4.0.1 IS NOT COMPATIBLE WITH PAADMIN V9.5.X.
CUSTOMERS OPERATING GATEWAY V4.0.1 MUST USE PAADMIN V9.3.3A.
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
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IPAD APPS INSTALLATION
CHAPTER 05
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©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
Printed Copies are not controlled. Confirm this is the latest issue available through the Portal.
17 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
Printed Copies are not controlled. Confirm this is the latest issue available through the Portal.
18 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
WARNING 10
CUSTOMERS WANTING TO OPERATE APPS V4.3 AND EFF+ V1.1.0 MUST INSTALL
APPS V4.3 BEFORE INSTALLING EFF+ V1.1.0.
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19 FLYSMART+ FOR IPAD* – APPLICATIONS V4.3 - INSTALLATION GUIDE – RevA – 06 JAN 2020
The App has never been retrieved with the AppStore Account used on the iPad.
Tap on GET to request and install the App on the device.
The App has already been retrieved with the AppStore Account used on the iPad,
but the App is not installed on the device.
Tap the CLOUD icon to install the App on the device.
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Recommendation 02
Since iOS 12, NAVBLUE recommends turning OFF the automatic Software Update check in
General / Software Update / Automatic Updates.
Recommendation 03
NAVBLUE recommends disabling the Handoff feature for the iPad, in iPad Settings / General /
Handoff.
Recommendation 04
NAVBLUE recommends keeping the default font size of the iPad (100%), in iPad Settings /
Display & Brightness / Text Size.
Recommendation 05
NAVBLUE recommends disabling the auto-lock feature of the iPad, in iPad Settings / Display &
Brightness / Auto-Lock.
Recommendation 06
NAVBLUE recommends disabling the automatic update check for all the Apps, iPad Settings /
iTunes & App Store / AUTOMATIC DOWNLOADS / Apps and AUTOMATIC DOWNLOADS /
Updates.
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FAQS & TROUBLESHOOTING
CHAPTER 06
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©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
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CUSTOMER SUPPORT
CHAPTER 07
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7. CUSTOMER SUPPORT
For any information about our Flysmart+ products, please consult our Support Web Portal
(https://www.navblue.aero/support) where you can find:
• The latest roadmaps
• The Operational Documentation
• The Announcements
• The FAQs.
©NAVBLUE SAS 2020. All rights reserved. Confidential and proprietary document.
Printed Copies are not controlled. Confirm this is the latest issue available through the Portal.