COACHING IMPROVEMENT GUIDE

Direction: Your coach seeks to be proficient in helping you further. Thus, it’s time for you to give your honest feedback on how your
coaching session went. To do that, kindly read the statements carefully and check the appropriate description of your
experience with him/her.

Legend:
1 – Disagree 2 – Not Observed 3 – Agree

NAME OF COACH
NAME OF COACHEE

A. Setting the Foundation (For the 1st Coaching Session)

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I. Meets Ethical Guidelines and Professional Standards
a. My coach was able to discuss what the potential results of the sessions are.
b. My coach was able to make me understand what coaching is and its difference from
mentoring, and counselling, amongst other support professions.
II. Establishing the Coaching Agreement
a. My coach was able to effectively discuss our agreements and specific limitations of
our coaching relationship.
b. My coach was able to clarify his/hers and my responsibilities for the entire coaching
relationship.
c. We were able to agree on the schedule of our coaching engagement for the entire
duration of coaching sessions.

B. Co-Creating the Relationship

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III. Establishing Trust and Intimacy with the Client
a. My coach respects my perceptions and opinions, and can adjust to whatever
learning style I prefer.
 b. I can see that my coach has genuine concern for my well-being and future plans.
c. My coach asks my permission to open sensitive issues, especially when it will be
supporting new behaviours and actions, including risk taking and fear of failure.
d. My coach establishes clear agreements and keeps promises.
IV. Coaching Presence
a. My coach is engaging, transparent, flexible, and confident in tackling certain topics
and issues during our coaching sessions. He shares his knowledge when he is well-
versed on a topic, but is also open when unfamiliar with it.
b. My coach can smoothly re-focus on the main issue so that we can both seek
different ways and possibilities to tackle it.
c. My coach is able to use humour to create a light atmosphere, and can handle the
sessions well when I get carried away by my emotions.

C. Communicating Effectively
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V. Active Listening
a. My coach is able to pull out ideas from me when I am quite hesitant or can’t seem
to express myself.
b. My coach is able to encourage, accept, and explore what I want to say.
c. In order for me to better understand the flow of our session, my coach summarizes,
paraphrases, reiterates, and mirrors back what I had said.
d. I am comfortable to say whatever I want to express without worrying about what
my coach would think about me.
e. My coach integrates and builds on my ideas and suggestions to help with the
progress.
VI. Powerful Questioning
a. My coach asks questions that creates greater clarity and even new learning.
b. My coach asks questions that evokes discovery, insight, commitment and action.
c. My coach always asks how I plan to move forward on the issues I take up with
him/her.
VII.Direct Communication
 a. My coach is clear, articulate, and direct in sharing his/her feedback.
b. When I am uncertain or in need to understand something, my coach reframes the
idea into something more concrete to me.
c. My coach uses metaphor and analogy to help illustrating a point.
d. My coach uses respectful and appropriate language during our sessions.
e. My coach clearly states our objectives, meets our agenda, and the purpose of the
techniques or exercises used in the session.

D. Facilitating Learning and Results

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VIII. Creating Awareness
a. My coach makes sure that I had understanding, awareness, and clarity on the issues
or topics tackled during the coaching session by asking questions.
b. In each coaching session, I feel like my coach was able to address my most
“pressing” issue.
c. My coach is able to identify underlying concerns, typical and fixed ways of
perceiving, and disparities between thoughts, feelings, and action.
d. Through my coach, I am able to discover for myself new beliefs, perceptions, and
emotions that strengthens my ability to put my plans into action and achieve them.
IX. Designing Actions
a. Me and my coach brainstorms ideas to define actions that will enable me to
demonstrate, practice, and deepen new learning.
b. My coach challenges my assumptions, helping me to evaluate options, focus on
alternative ideas and solutions, and explore specific concerns and opportunities vital
to coaching goals.
c. My coach promotes active experimentation and self-discovery, providing immediate
support to help me “Do It Now” during the coaching session, and apply what was
learned or discovered immediately afterward in my work or in my personal life.
d. My coach celebrates my successes and capabilities for future growth.
X. Planning & Goal Setting
a. My coach and I establish a coaching plan with results that are attainable,
 measurable, specific, and have target dates, and development goals that address
concerns and major areas for learning and development, with the information
collected during the session.
b. My coach can adjust plans based on the coaching process and changes in the
situation.
c. My coach helps me in identifying and accessing different resources for learning.
XI. Managing Progress and Accountability
a. My coach asks me what actions I can do to help me move toward my stated goals.
b. My coach follows-through or asks me about the progress of the actions I have
committed to in our previous sessions, and to keep on track with our coaching plan.
c. My coach is flexible and open in adjusting the plans and actions we have set as the
coaching process goes on.
XII. Overall Feeling of Coachee
a. I feel that I have accountability on the plans and actions I have committed during
our coaching sessions.
b. It is now easier for me to make decisions, address key concerns, and develop myself
in getting feedback, knowing my priorities, and reflecting on my learning
experiences.

Please send it to Keziah of Talent Management.

Thank you!