LESSON lll

TABLE MANNER, HOUSEKEEPING, and HOTEL TOUR

A. Definitions of Table Manner

Are the rules attitude used while eating, which may also include the appropriate use of utensils

Different cultures observe different rules for table manners. Each family or group sets its own standards
for how strictly these rules are to be enforced.

The term ethics dig table manners or is a rule if its own in a banquet consisting of alternately from start
opening ( appetizer ) until the closing the stage is dessert.

In this eating rules menu the recipient must know the rules of attitude and manners during banquet
took place, in addition to use the stages and equipment manners also including seat attitudes, the ethich
eating, drinking and talking ethichs.

B. Attitudes of Table Manner

1. Seating attitudes

Your hos may have seating arrangements in mind, so you should allow him direct you to your seat. As
the host you should suggest the seating arrangements.

In a restaurant area, the guest of honor should sit in the best seat at the table.

Usually that is one with the back of the chair to the well. Once the guest of honor's seat determined, the
host should sit to left. Other people are then offered seats around the table.

2. Napkin Attitude

At informal meals, place the napkin in your lap immediately upon seating.

During formal occasions, before unfolding the napkin wait the hostess to remove her napkin from the
table and unfold it her lap.

C. Table Manner Menu

1. Appetizer : Chicken Caesar Salad ( ice berg lettuce combained with grilled chicken fillet served with
caesar dressing )

2. Soup : Mushroom Cream Soup ( white mushroom cooper with broth and thick cream served with
bread )

3. Maincourse : Tenderloin steak with black papper sauce ( Grilled tenderloin meat with selected herb
served with vegetables, mashed potato and black papper sauce )
4. Dessert : Double cocolate cake ( two layer chocolate cake combined with sweet sauce )

E. Housekeeping

Is one of department in hotel which is responsible to manage about cleanliness, nearliness, beauty of
the room and other public area. Goal Housekeeping department is to make everyone who stay in the
hotel feel comfort and satisfy about cleanliness, nearliness, beauty of the room and other public area
and also with the excellent service.

How to make hotel room

Step 1 : prepare roomboy trolli with the tools and equipment

Step 2 : go to the room and choose the room with out don't distrub sign

Step 3 : knock the door 3 times and say housekeeping

Step 4 : if nobady answer open the door with master key and keep the door opened while working

Step 5 : turn on the lamp, check bath room and open the curtain

Step 6 : collect all rubbish and strip all dirty liner and towel

Step 7 : make up the bed and refile amenities, guest suplai and complementary

Step 8 : clean the bath room with chemical and clock wise method

Step 9 : dusting the bed room with clock wase method

Step 10 : refil mini bar if available

Step 11 : vacum the floor from forward to backward

Step 12 : spray air fresh

Step 13 : mop the floor if necesary

Step 14 : Double check and make sure nothing left behind

Step 15 : turn of the lamp and close the room