(10/02/2018)

Task 1: The charts below show the results of a survey conducted by a

university library to find out the opinions of full-time and part-time students
about its services.

How happy are you with the IT support offered?

Full-time students Part-time students

Not at 0 0%
all 13%

Quite Quite
32% 45% 35%

Very Very
55% 20%

How happy are you with our current opening hours?

0%
Full-time students Part-time students
Not at 5% 0%
all 1%
Quite Quite
32% 23%

Very Very
67% 72%

Report Plan:

Paraphrase: show>illustrate; conducted> carried out; services> IT support

and opening hours.

Summary/overview paragraph: (1) IT support – more full-time students

happy than part-time students (2) opening hours – great majority of students
were satisfied.
Paragraph 3: compare percentages of students happy with IT support.

Paragraph 4: compare percentages happy with opening hours.

Report:

The pie charts illustrate the responses of students to a survey carried out by a
university library about its IT support and opening hours.

Overall, it is clear that a larger proportion of full-time students were satisfied

with the IT support than in the case of part-time students. However, the great
majority of students were happy with the library opening hours.

In terms of IT support, almost the same percentage of full-time and part-time

students were quite happy with this service, at 32% and 35% respectively.
However, only 20% of part-time students said they were very satisfied
compared with 55% of full-time students. While only 13% of full-time
students were not at all happy with the IT support, this figure was almost half
(45%) for part-time students.

Most students were very happy with the opening hours, 67% and 72% for full-
time and part-time students, respectively. 32% of full-time students stated
that they were quite happy with these hours, compared with 23% of part-time
students. Finally, only a small minority of students were not at all satisfied –
just 5% or less.

180 words.