HOMESAFE VIEW

INSTRUCTION MANUAL Security Made Smarter

 Contents

Introduction & Wizard 4

Control Panel 7
Main View 9
Remote Playback 11
Group Device: Remote Configuration 14
Remote Configuration: Display - IP Camera 15
Remote Configuration: Display - Image Control 16
Remote Configuration: Display - Live 21
Remote Configuration: Display - Privacy Zone 22
Remote Configuration: Record - Record Parameter 23
Remote Configuration: Record - Schedule 24
Remote Configuration: Record - Main Stream 25
Remote Configuration: Record - Sub Stream 26
Remote Configuration: Record - Mobile Stream 27
Remote Configuration: Capture - Capture Setup 29
Remote Configuration: Capture - Capture Plan 30
Remote Configuration: Network - Network 31
Remote Configuration: Network - Email 32
Remote Configuration: Network - DDNS 33
Remote Configuration: Network - RTSP 34
Remote Configuration: Alarm - Motion 35
2
 Contents

Remote Configuration: Device - HDD 37

Remote Configuration: Device - PTZ 38
Remote Configuration: Device - Cloud Storage 39
Remote Configuration: System - General 40
Remote Configuration: System - Users 42
Remote Configuration: System - Info 43
Remote Configuration: System - Channel Info/Record Info 44
Remote Configuration: Advanced - Firmware Update 45
Remote Configuration: Advanced - Load Default 46
Remote Configuration: Advanced - Events 47
Remote Configuration: Advanced - Maintain 48
File Management 49
System Configuration: General 50
System Configuration: File 51
System Configuration: Alarm Sound 52
Local Record Schedule 53
Alarm Config Management 54
Help & Resources 55

3
 Introduction & Wizard

2. Click the “Enable Auto-login” checkbox then

Installing HomeSafe View on your computer
click the “Login” button to continue. You will
allows you to monitor the cameras on your
see the following:
DVR or NVR. You can also change configura-
tion settings, access saved video files as well
as the ability to retrieve your recovery code if
you have forgotten your device’s password.

The following instructions are for the Windows

version of HomeSafe View. For Mac users,
download our separate instruction manual.
Download HomeSafe View to your computer
and follow the on-screen instructions to com-
plete installation. 3. To enter the Wizard, click “Help” then click
Wizard “Open Wizard”. You will see the following:
1. When you first run HomeSafe View, you will
see the following:

(continued on next page)

4
 Wizard

4. To start the Wizard, click the “Next” button. 5. Click your device then click the “Add Select-
ed Device” button.

Click the “Add online device” button.

Device Name: Enter a name for your device

(you may want to use the same name used for
your DVR or NVR).
User Name: Enter “admin”.
HomeSafe View will detect your DVR or NVR
connected to your router (if your DVR or NVR Password: Enter your DVR or NVR’s password.
does not appear, check that your device is con- When finished, click the “Add” button.
nected to your router using the supplied Eth- (continued on next page)
ernet cable).
5
 Wizard

6. Now that you have imported your DVR or

NVR to HomeSafe View, you need to add your
device to the Groups panel.

Click your device then click the “Import” button.

Your DVR or NVR will be added to the Groups
panel. Click the button next to “My NVR” to dis-
play the channels available.
Click the “Next” button then click the “Finish”
button to complete the Wizard. The “Control
Panel” will now be displayed.

6
 Control Panel

Main View: This is Live View mode. Each cam- continuous recordings (Normal) or events trig-
era connected will be displayed. Access to the gered by an alarm.
camera toolbar is available and you can record Group Device Management: Click this if you
video and save snapshots directly to your com- need to make changes to your DVR or NVR
puter. configured in the Groups panel, or if you want
Remote Playback: This allows you to remotely to add additional devices.
play video that is located on your DVR or NVR’s Local Log Search: Search log files for actions
hard drive. You have the choice of playing video performed within the software.
that matches your recording schedule (Motion), (continued on next page)

7
 Control Panel

Account Management: Add or change a pass- patible with the DVR and NVR’s supported.
word or to change user privileges. Local Playback: This function is not compati-
File Management: Access videos and snap- ble with the DVR and NVR’s supported. For lo-
shots saved directly to your computer. cal playback click “File Management”.
System Configuration: Change configuration Local Record Management: Allows you to cre-
settings for the software such as save location ate a local recording schedule for each camera
for videos and snapshots, language selection connected.
and log keeping duration. Alarm Config Management: Change settings
E-Map Management: This function is not com- for alarm notification.

8
 Main View

1 CH1
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CH2
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CH3
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When you first open Main

View, your cameras will not be Camera
displayed. To view, click and
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CH4 CH5 CH6

Toolbar
hold your device then drag it
here to the viewing window.
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CH7 CH8

2 3 4 5 6

1. Click this to reveal your DVR or NVR and the back to a window.
channels available. If you have multiple devic- 4. Click this to select a different camera view.
es added, you can select channels to view. Up to 128 cameras can be displayed.
2. Click this to view alarm notifications (this 5. Click this to stop live view of all cameras. To
feature is only available if you have an NVR). view your cameras again, you will need to drag
Any time motion is detected or if there is an your device to the viewing window.
alarm event, a notification will be displayed. 6. Select a camera and click this to record vid-
3. Click this to display the software full screen. eo directly to your computer.
Press the “Esc” key on your keyboard to return (continued on next page)

9
 Main View

Sub Stream is used by default

to stream (Mobile Stream if
CH1
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CH2
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CH3
06/10/2017 11:43:55 AM

you have an NVR). To change,

right-click a camera and
change to “Set Main Stream”.
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Camera
Click this button to
CH4 CH5 CH6

Toolbar
increase the size of
the viewing window. To reposition each camera
CH7
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within the viewing window,
CH8
06/10/2017 11:43:55 AM

click and hold a camera then

move it to a different position.

7 8 9 10 11 12

7. Select a camera and click this to save a snap- 11. Click this to monitor audio (if supported).
shot directly to your computer. 12. Click these to auto-hide the alarm notifica-
8 & 9. When viewing a single camera or a group tion window or to maximise the alarm notifica-
of four cameras, click these buttons to view the tion window.
previous or next camera or group of cameras. Camera Toolbar: Move the mouse over a cam-
10. When viewing a single camera or a group era to reveal the camera toolbar. This provides
of four cameras, click this to automatically access to recording video, saving a snapshot,
switch between channels at specific intervals. PTZ controls, stopping live view, digital zoom,
Move the slider to change the interval time. image settings and audio monitoring.

10
 Remote Playback

2
3
4

5 6

1. Select from one or more cameras that you but you can change this to “All” if you want to
would like to search on and display for play- search for all video types.
back. 4. If synchronous playback is required with all
2. Leave this on “Mainstream” to play video at cameras selected, click the checkbox to select,
the highest available resolution (Substream otherwise leave it unchecked.
can be selected if needed). 5. Click on the date that you want to select for
3. Click the drop down menu to select the vid- playback then click the “Search” button.
eo type that you want to search on. In most 6. Click the “Play” button to play.
circumstances “Motion” would be selected (continued on next page)

11
 Remote Playback

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CH1 CH2

The green icons indicate

which cameras match
your search criteria.
Camera
Controls
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CH3 CH4

7 8 9 10 11 12

Video matching your search criteria will start quent presses will increase the action. Press
playing. You can navigate by using the playback the “Play” button for normal playback.
interface or by clicking directly on the timeline. 11. Click this to display the software full screen.
7. Click this to pause playback. Press the “Esc” key on your keyboard to return
8. Click this to stop playback. back to a window.
9. Click this to play video in slow motion. Sub- 12. Click this to display a single camera. Sub-
sequent presses will increase the action. Press sequent presses will cycle through each cam-
the “Play” button for normal playback. era input available.
10. Click this to fast forward the video. Subse- (continued on next page)
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 Remote Playback

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CH1 CH2

Camera
Controls
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CH3 CH4

13 14 15 16 17

13. Click this to display four cameras at once. Camera Controls: The controls on the play-
14. Click this to display nine cameras at once. back interface are duplicated here. There is
15. Click this to display sixteen cameras at an additional button allowing you to play vid-
once. eo frame-by-frame (the controls are not avail-
16. Click this to enable or disable audio play- able when selecting synchronised playback).
back (if supported). You can also enable digital zoom, record vid-
eo, save snapshots and download one or more
17. Click these to zoom in and out of the time-
events directly to your computer.
line. This will give you more precise control
when navigating.
13
 Group Device: Remote Configuration

To change configuration settings on your DVR

or NVR remotely, click “Group Device Manage-
ment” (from the Control Panel) then click the
spanner button that will appear when hovering
the mouse over your device.
(continued on next page)

14
 Remote Configuration: Display - IP Camera

This function is an advanced feature that is

used to manage the cameras connected di-
rectly to your NVR as well as compatible IP
cameras connected to your router. In most cir-
cumstances, the functions available here will
not be needed for general use of your NVR.

15
 Remote Configuration: Display - Image Control

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. operate in color mode only. In low light condi-
Ircut Mode: Lets you choose how the camera tions, the color will be quite faint. Image clarity
handles color and how it manages the transi- will also be reduced in low-light conditions.
tion from daytime to night-time and vice versa: Black White Mode: This will instruct the cam-
GPIO Auto: This will instruct the camera to era to operate in black & white mode only.
switch automatically from “Color Mode” to Ircut Delay: Controls the delay of the IR cut fil-
“Black White mode” and vice versa. This set- ter when transitioning from daytime to night-
ting will be suitable for most camera locations. time.
Color Mode: This will instruct the camera to (continued on next page)

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 Remote Configuration: Display - Image Control

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

Lens Flip & Angle Flip: Turn the image upside pick up the natural light, therefore the object or
down and/or horizontally reverse the orienta- person in the foreground becomes dark. If the
tion of the image. camera is mounted in a location where this is
Angle Trad (8 channel model): Rotate the im- required, click the drop down menu to enable.
age by 90°, 180° and 270°. BLC Level: If “Back Light” has been enabled,
Back Light: Improves exposure of an object that you will see this option available. Click the drop
is in front of a light source. This may happen if down menu to select the level of back light
an object is in front of a window or if a person compensation to apply.
is coming in from the outside. The camera will (continued on next page)

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 Remote Configuration: Display - Image Control

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

3D Noise Reduction: This function will reduce too high, can result in a “trailing” effect (also
the overall noise content for recordings done known as motion blur) on moving objects ap-
at night or in lower light conditions. In most pearing on-screen.
circumstances, the default selection will be WDR (Wide Dynamic Range): This function will
suitable for most camera locations but can be balance out images that have a large dynam-
adjusted if needed: ic range. It does this by brightening dark are-
Manual: Click the drop down menu and select as and darkening bright areas. Click the drop
“Manual”. Click and hold the slider left or right down menu to enable.
to change. Just be aware that setting the value (continued on next page)

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 Remote Configuration: Display - Image Control

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

AGC (Automatic Gain Control): This function image reproduction is the light source which
allows an increase in sensitivity, enabling op- illuminates the scene. One of the indicators
eration in lower light conditions. The camera for an improper white balance setting are dark
will automatically boost the gain control so colors which appear faded, shifted, or a com-
that objects can be seen more clearly. Click the pletely different color altogether. If this is hap-
drop down menu to select a level of control. pening, click the drop down menu and change
White Balance: This function adjusts for light- this to “Manual”. If the colors appear correctly,
ing in order to make white objects appear white leave the default setting.
in photos. One of the factors that affect correct (continued on next page)

19
 Remote Configuration: Display - Image Control

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

Manual: When selecting this mode, click and click the drop down menu to select a differ-
hold the red, green and blue sliders left or right ent exposure time. The lower the number, the
to change. slower the shutter speed (this will create a
Shutter: This function controls the length of motion blur effect). Some experimentation is
time a camera’s shutter is open and the amount recommended to select the best settings.
of light reaching the sensor. In low light situa- Defog Mode: This function extends visibility
tions, the shutter needs to stay open longer in and improves video quality if there is moder-
order for the sensor to receive enough light. ate to heavy fog or haze. If selecting “Manual”,
Time Exposure: When selecting “Manual”, click and hold the slider left or right to change.

20
 Remote Configuration: Display - Live

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CH1

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. Record Time: It’s recommended to leave this
Show Name: Leave this enabled to display the enabled, as a timestamp will be embedded on
camera name in Live View mode, otherwise all video recordings. This allows you to easily
click the checkbox to disable. identify when events have occurred. You can
Show Time: Leave this enabled to display the disable this if you wish.
date and time in Live View mode, otherwise Covert: When enabled, the camera will detect
click the checkbox to disable. motion and trigger your DVR or NVR to record,
Name: Enter a name for the camera you’ve se- but you will not see an image of the camera in
lected. Live View mode.

21
 Remote Configuration: Display - Privacy Zone

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

This function can be used to obscure all or part Copy: Click this to apply all settings to the oth-
of your image for privacy (up to four privacy er cameras.
masks can be created per camera). Clear: Click on a mask (a yellow border will
Channel: Select a camera to edit. appear) then click this to delete the mask.
Privacy Zone: Click the checkbox then click
and hold the mouse over the camera and se-
lect the desired area to create a mask.
You can reposition and resize each mask to
overlap each other.

22
 Remote Configuration: Record - Record Parameter

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. Copy: Click this to apply all settings to the oth-
Record: If disabled, your DVR or NVR will de- er cameras.
tect motion but it will not record.
Stream Mode: By default, your DVR or NVR will
record both Mainstream and Substream video
(known as DualStream on your device).
PreRecord: Allows your DVR or NVR to record
for a number of seconds before an event oc-
curs. It’s recommended to leave this enabled.

23
 Remote Configuration: Record - Schedule

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. or click and drag the mouse over the squares
Normal Record: Your DVR or NVR will con- corresponding to your desired time period.
stantly record for a set period of time. The same action can also be applied if Normal
Motion Record: Your DVR or NVR will only re- or Motion recording is not required (on one or
cord when motion has been detected from one more sections that have recording enabled).
or more cameras. Copy: Click this to apply all settings to the oth-
Each square represents 30 minutes. Using er cameras.
the mouse, select the desired recording mode
then click on a particular square to change

24
 Remote Configuration: Record - Main Stream

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. a predefined or user-defined bitrate.

Resolution: The recording resolution is auto- Bitrate: The amount of data that your DVR or
matically selected to match the cameras con- NVR will use to record or stream video.
nected. If you have a DVR with older cameras Audio (DVR only): Enable this if you have an
connected, lower the resolution to “960 x 480” audio source connected to your DVR.
for NTSC and “960 x 576” for PAL. Rate Control: Select the compression used to
FPS: The number of frames per second (fps) record or stream video on your DVR or NVR.
that your DVR or NVR will record or stream. Copy: Click this to apply all settings to the oth-
Bitrate Mode: You have the choice of selecting er cameras.

25
 Remote Configuration: Record - Sub Stream

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. a predefined or user-defined bitrate.

Resolution: The resolution is set according Bitrate: The amount of data that your DVR or
to the capabilities of your DVR or NVR. Some NVR will use to record or stream video.
models give you the option to change the reso- Audio (DVR only): Click the checkbox if you
lution (check your device’s instruction manual have an audio source connected to your DVR.
for more information). Rate Control: Select the compression used to
FPS: The number of frames per second (fps) record or stream video on your DVR or NVR.
that your DVR or NVR will record or stream. Copy: Click this to apply all settings to the oth-
Bitrate Mode: You have the choice of selecting er cameras.

26
 Remote Configuration: Record - Mobile Stream

Don’t forget to click

“Save” to apply any
changes made.

This function is only visible if you have an NVR. computer via HomeSafe View.
Enable: It’s strongly recommended leaving FPS: The number of frames per second (fps)
this option enabled as there is no benefit if it is that your NVR will record or stream.
disabled (if disabled, Substream will be used Video Code Type: The default method of com-
to stream video). pression is H.265. This will result in less hard
Channel: Select a camera to edit. drive space used when recording (before older
Resolution: The default resolution is 640 x 480. videos are automatically overwritten).
You can select a lower resolution if you’re hav- (continued on next page)
ing issues streaming to your mobile device or

27
 Remote Configuration: Record - Mobile Stream

Don’t forget to click

“Save” to apply any
changes made.

Bitrate Mode: You have the choice of selecting fied with the image quality.
a predefined or user-defined bitrate. Rate Control: Change this to VBR. This will re-
Bitrate: The amount of data that your NVR will sult in a lower recording size as well as a low-
use to stream video to your mobile device. For er bandwidth requirement. You can select the
cameras that monitor medium to high traffic recording quality that will define the variable
areas, increase the bitrate to add more detail bitrate used, from lowest to highest.
to the camera’s image, but just be aware this Copy: Click this to apply all settings to the oth-
will increase the bandwidth required. Increase er cameras.
the bitrate in small doses until you are satis-

28
 Remote Configuration: Capture - Capture Setup

Don’t forget to click

“Save” to apply any
changes made.

Alarm Interval: When setting a Motion capture

This function is only visible if you have a DVR.
Channel: Select a camera to edit. schedule, a snapshot will be taken each time
Auto Capture: When enabled, your DVR will motion has been detected according to the in-
take a snapshot each time an event occurs. terval selected.
Stream Mode: Leave the default selection. This Manual Capture: Enable this feature if you
will save each snapshot at the camera’s native would like to manually take a snapshot using
resolution. the Manual Capture button.
Normal Interval: The length of time that must Copy: Click this to apply all settings to the oth-
elapse before a snapshot is taken. er cameras.

29
 Remote Configuration: Capture - Capture Plan

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. and drag the mouse over the squares corre-
Normal: A snapshot will be taken every 5 sec- sponding to your desired time period. The
onds using the default selection. same action can also be applied if Normal or
Motion: A snapshot will be taken each time Motion capture mode is not required (on one
motion has been detected according to the in- or more sections that have been enabled).
terval selected. Copy: Click this to apply all settings to the oth-
Each square represents 30 minutes. Using the er cameras.
mouse, select the desired capture mode then Please note: This feature is not available on
click on a particular square to change or click all DVR or NVR devices.

30
 Remote Configuration: Network - Network

Don’t forget to click

“Save” to apply any
changes made.

Type: The default method of connection to your Mobile Port: This port is not used.
network for your DVR or NVR is DHCP (check The IP Address, Subnet Mask, Gateway and
your device’s instruction manual for more in- DNS can be changed when selecting “Static”
formation). for the connection type.
Client Port: This port number is used by your UPNP: This is not required when using UID
DVR or NVR to send information through. The to access your DVR or NVR via the HomeSafe
default number will work in most situations. View app. You can enable UPNP if required.
HTTP Port: This port number is used to log into
your DVR or NVR from a remote location.

31
 Remote Configuration: Network - Email

Don’t forget to click

“Save” to apply any
changes made.

Email: Click “Enable” for email notifications. Sender Password: Input the email password.
Encryption: Leave this on “AUTO”. This en- Receiver Email: Input the email address that
sures your device will always use the correct you want to send email alerts to.
encryption for your email provider. Interval: This is the length of time that must
SMTP Port: Gmail 00587. Outlook 00587. elapse after your device sends an email alert
SMTP Server: Gmail “smtp.gmail.com”. Out- before it will send another.
look “smtp.live.com”. Email Test: Click to verify the information is
Users: Input the email user name. correct then click “OK”. A message will appear
Sender Email: Input the email address. if the test has been successful.

32
 Remote Configuration: Network - DDNS

Don’t forget to click

“Save” to apply any
changes made.

hosted on your account. For example, (user-

Prior to developing our SwannLink Peer-
to-Peer technology, our SwannDNS service
was used to connect to your device remote-
ly. Go to www.swanndvr.com and click the
“Registration” button.
Enable DDNS: Click the checkbox to enable.
Server Address: Leave the default selection.
Host Name: Enter the domain name that is
name.swanndvr.net).
User Name: Enter the username (host name)
for your account.
Password: Enter the password for your ac-
count.
DDNS Test: Click this button then click “OK”
to confirm your account details. Click “OK” to
close.

33
 Remote Configuration: Network - RTSP

Don’t forget to click

“Save” to apply any
changes made.

The RTSP function can be used to stream a like VLC to verify your username and password
camera’s live view image to your computer, us- for access.
ing video streaming software such as VLC me- RTSP Port: The default port number will work
dia player. You can also record each stream if in most circumstances.
required (check your device’s instruction man- RTSP Username: This is the user name that
ual for more information). you enter if verification has been enabled.
RTSP Enable: Click the drop down menu to RTSP Password: Enter a new password if ver-
enable. ification has been enabled.
Verify: Leave the default selection if you would

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 Remote Configuration: Alarm - Motion

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

Channel: Select a camera to edit. trigger recording from the other cameras
Enable: Motion detection on your DVR or NVR available. Click the checkbox next to the cam-
is enabled by default. era that you want to trigger.
Sensitive: This option allows you to change the Select All: Click the checkbox to trigger all
sensitivity level. The higher the number, the cameras for recording.
more sensitive your device will be when de- Post Recording: This option instructs your DVR
tecting motion. or NVR to record for a set period of time after
Record Channel: When motion has been de- an event has occurred.
tected, you can instruct your DVR or NVR to (continued on next page)

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 Remote Configuration: Alarm - Motion

21/09/2017 08:19:35 AM
CH1

Don’t forget to click

“Save” to apply any
changes made.

Full Screen: Click the checkbox if you would Buzzer: When motion has been detected, you
like to view the camera full screen in Live View can enable your DVR or NVR’s buzzer to alert
mode when motion has been detected. you for a predetermined amount of time.
Show Message: When motion has been de- To change the default motion detection area,
tected, the motion icon will appear on-screen. click “Clear” then click and hold the mouse
Click the checkbox if you want to disable this. over the camera and drag to select the area
Send Email: Click the checkbox to enable your that you want to create. To select the entire
DVR or NVR to send an email alert when mo- area, click “Check All”.
tion has been detected.

36
 Remote Configuration: Device - HDD

Don’t forget to click

“Save” to apply any
changes made.

Overwrite: This instructs your DVR or NVR

to overwrite the oldest video files as the hard
drive becomes full. You also have the option of
disabling this or selecting the amount of days
events are kept before they are overwritten. It’s
recommended to leave the default selection as
this prevents your device from running out of
storage space.

37
 Remote Configuration: Device - PTZ

Don’t forget to click

“Save” to apply any
changes made.

If you have a compatible PTZ camera connect-

ed to your DVR or NVR, you can use the PTZ
controls to move the camera as well as the
ability to zoom into an object and to control the
level of focus (if available).
Consult the instruction manual included with
your PTZ camera then match those settings
here.

38
 Remote Configuration: Device - Cloud Storage

Don’t forget to click

“Save” to apply any
changes made.

When the “Capture” function has been ena- Motion Detection: Leave this option enabled.
bled, your DVR or NVR has the ability to copy Device Name: Enter a name to be used for the
snapshots to the cloud via Dropbox. folder in Dropbox. It’s recommended to use the
Cloud Storage: Click the drop down menu to same folder name that is listed on your device.
enable. Receiver Email: This is the email address used
Channel: Select one or more cameras that you to receive an email regarding cloud activation.
would like to enable for cloud storage. Activate Cloud: Click this to enable cloud stor-
Time Trigger: The length of time that must age.
elapse before snapshots are copied over. Upgrade Cloud Storage: This has no function.
39
 Remote Configuration: System - General

Don’t forget to click

“Save” to apply any
changes made.

Device Date: Click the calendar icon to change. Language: Select a language you would like
Device Time: Click the dialogue box to change the system menus to be displayed in.
the time. Video Format: Select the correct video stand-
Use PC time: Click this to sync the time with ard for your country. USA and Canada are NTSC.
your computer. UK, Australia and New Zealand are PAL.
Date Format: Click the drop down menu to se- Menu Time Out: Click the drop down menu to
lect the preferred date format. select the time your DVR or NVR will exit the
Time Format: Click the drop down menu to Main Menu when idle.
select the preferred time format. (continued on next page)

40
 Remote Configuration: System - General

Don’t forget to click

“Save” to apply any
changes made.

Show Wizard: You can enable the Startup Wiz- between Coordinated Universal Time (UTC)
ard to appear each time you turn on or reboot and the local time.
your DVR or NVR, otherwise leave it disabled. Daylight Saving Time: You can select how Day-
Daylight Saving Time: If Daylight Saving ap- light Saving starts and ends.
plies to your time zone or region, click the Enable NTP: This is enabled by default.
checkbox to enable. Server Address: The default time server will
Time Offset: Select the amount of time that work in most circumstances.
Daylight Saving has increased by in your time Time Zone: Select a time zone relevant to your
zone. This refers to the difference in minutes, region or city.

41
 Remote Configuration: System - Users

Don’t forget to click

“Save” to apply any
changes made.

To change your DVR or NVR’s password, click able, create a password then select the per-
“admin” in the User List. Enter your current missions that you want to enable.
password first then enter the new password.
The password has to be a minimum of six char-
acters and can contain a mixture of numbers
and letters. Enter your new password again to
confirm.
Additional user accounts can also be enabled.
Click “user1”, click the drop down menu to en-

42
 Remote Configuration: System - Info

This tab displays technical information about

your DVR or NVR.
If you call our helpdesk for assistance, our staff
may ask you to access this tab to assist them
in solving any technical issues that you may be
having.

43
 Remote Configuration: System - Channel Info/Record Info

The Channel Info and Record Info tabs display

the Main Stream, Sub Stream and recording
settings used for each camera connected.
If you call our helpdesk for assistance, our staff
may ask you to access this tab to assist them
in solving any technical issues that you may be
having.

44
 Remote Configuration: Advanced - Firmware Update

Update File Path: Click the “Select” button

to load the firmware, click “Open” to confirm
then click “Start”. When the firmware upgrade
has completed, your DVR or NVR will reboot
automatically.

45
 Remote Configuration: Advanced - Load Default

Don’t forget to click

“Save” to apply any
changes made.

Select All: Click the checkbox to restore all

default settings then click “Save”. Your DVR
or NVR will reboot and the Startup Wizard will
appear on-screen.

46
 Remote Configuration: Advanced - Events

Don’t forget to click

“Save” to apply any
changes made.

Whenever there is an event or if your DVR or vate for the event selected.
NVR displays unusual behaviour, you can be Show Message: Click the checkbox if you like
alerted to in multiple ways. to disable the on-screen message for the event
Event Type: Select the event type that you selected.
would like to change. Send Email: Click the checkbox if you would
Enable: Click the checkbox if you would like to like to disable email alerts for the event select-
disable alerts for the event selected. ed.
Buzzer: Click the drop down menu and select
the time period for the internal buzzer to acti-

47
 Remote Configuration: Advanced - Maintain

Don’t forget to click

“Save” to apply any
changes made.

Auto Reboot: It is recommended to leave this

enabled, as it maintains the operational integ-
rity of your device
Reboot: Choose an appropriate day and time
to reboot your device.
Select restart user: When rebooting, you can
select which user that you want to log into as.

48
 File Management

2
3
1 4 5

03/10/2017 08:19:35 AM 03/10/2017 08:23:19 AM 03/10/2017 08:25:46 AM 03/10/2017 08:27:35 AM

CH1 CH1 CH1 CH1

6 7

This function allows you to access videos and 5. Click this button to search.
snapshots saved directly to your computer. Snapshots or videos matching your search cri-
1. Select a camera that you would like to search teria will be displayed. Double click to display a
on. snapshot or play a video.
2. Click “Picture” for snapshots or “Video” for 6. Select a snapshot or video and click this to
videos. delete.
3. Leave the default selection. 7. Select a snapshot or video and click this to
4. Click the calendar icon and select a start and save to a different location.
end time to search on.
49
 System Configuration: General

Don’t forget to click

“Save” to apply any
changes made.

Language: English is the only selection avail- software to enable these inputs in Live View
able. mode.
Log Keeping time: This controls how long log Enable Auto-login: When starting HomeSafe
files will be kept for within the software, adjust View, you will automatically be logged in.
accordingly. Resume Live View Status: When closing and
Enable audio on multiple channels simulta- reopening the software, Live View mode will
neously (DVR only): If your device has multi- run automatically.
ple audio inputs and you have an audio source
connected to those inputs, you can instruct the

50
 System Configuration: File

Don’t forget to click

“Save” to apply any
changes made.

Saving Path of Video Files: Click this to select Alarm when disk space is less than: You can
a different save location for videos saved di- adjust this for low disk space notification.
rectly to your computer.
Saving Path of Pictures: Click this to select a
different save location for snapshots saved di-
rectly to your computer.
Download Record Type: Leave the default se-
lection as this will save files in AVI format pro-
viding the widest compatibility for playback.

51
 System Configuration: Alarm Sound

Don’t forget to click

“Save” to apply any
changes made.

The options here allow you to select a different

audio file (WAV format only) that can be used
to alert you when an event has occurred. Click
the speaker icon to play the audio file.

52
 Local Record Schedule

As your DVR or NVR is your primary recording

device, it’s recommended that this function not
be used due to the limited resources available.
You can use “Remote Playback” to remotely
play video that is located on your DVR or NVR’s
hard drive.

53
 Alarm Config Management

It’s recommended that you configure the alarm

panel directly on your NVR (check your device’s
instruction manual for more information).

54
Help & Resources
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answers to commonly asked questions, and more.

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