1.

1 KEY POSITIONS AND JOB DESCRIPTIONS

3.3.1 GM (HR&A)

GM (HR&A) is one of the most important key positions which plays pivotal role in an
organization like LWMC. Following are the roles and responsibilities of the GM (HR&A)
in LWMC:

 Plan, develop and implement strategy for HR management and development

(including recruitment and selection policy/practices, contracts, discipline, pay
and conditions, performance appraisals, training and development, succession
planning, morale and motivation, counseling, grievance handling and other issues
related to human resource management);

 Establish and maintain appropriate systems for measuring necessary aspects of

HR development;

 Coordinate the LWMC equal opportunity programs to achieve diversity goals;

 Monitor, measure and report on HR issues, opportunities and development plans

and achievements within agreed formats and timescales;

 Manage and develop direct reporting staff;

 Manage and control his departmental expenditure within agreed budget;

 Liaise with other functional/departmental Heads to identify all aspects and

needs of HR development, and to ensure that they are fully informed of
HR objectives, purposes and achievements;

 Maintain awareness and knowledge of contemporary HR development theory and

methods and provide suitable interpretation to the Managing Director,
department heads and other employees within LWMC;

 Contribute to the evaluation and development of HR strategy and performance in

co-operation with the Managing Director and Board of Directors;
 Ensure that activities meet and integrate with LWMC requirements for quality
management, health and safety, legal stipulations;

 Oversee compensation programs to ensure regulatory compliance and

competitive salary levels;

 Oversee the design and development of compensation strategy and programs;

 Oversee the administration of benefit programs to include: health, retirement,

death, disability, and unemployment;

 Evaluate and recommend improvements to benefit programs;

 Develop and coordinate grievances resolution and mediate workplace disputes;

 Evaluate procedures and technology solutions to improve human resources data

management;

 Recommend and maintain an organizational structure and staffing levels to

accomplish LWMC goals and objectives;

 Evaluate LWMC culture and provide recommendations on changes for effective

accomplishment of LWMC goals and objectives;

 Evaluate and recommend human resource outsourcing opportunities and identify

potential vendors;

 Develop and manage annual budgets for the HR department and perform periodic
cost and productivity analyses;

 Work with department heads and corporate staff to develop human resource
plans for LWMC;

 Establish and implement departmental goals, objectives, policies, and

procedures; and

 Other duties as assigned by the Managing Director or the Board of Directors.

3.3.2 Manager HR

 Provide support to GM (HR&A)in the recruitment process of the new employees;

 To maintain and develop HR systems and processes to address the effective

management of people in relation to the following in order to maintain
competitive advantage:

 Employee Offer Letters;

 Staff induction;
 Reward and recognition;
 Performance management;
 Staff retention;
 Management development / career development;
 Succession planning; and
 Competency building / mapping.

 Assist GM (HR&A) in the conduct of new employee orientations;

 Perform specific research/investigations into operational issues, as requested;

 Prepare the necessary documentation which is necessary for the operation of HR

department;

 Provide advice, assistance and follow-up on LWMC policies, procedures, and

documentation;

 Other duties as assigned by the GM (HR&A);

 Counseling and Guidance to provide support to GM (HR&A) in case of disciplinary

issues;

 Be responsible for corporate HR function;

 Provide counsel and assistance to employees at all levels in accordance with

LWMC policies and procedures as well as relevant legislations;

 To facilitate / support the development of the team members;

 To recommend and ensure implementation of strategic directions for personnel
development within LWMC;

 Prepare the employment contracts;

 Responsible for all human resource activities to include employment,

compensation, labor relations, benefits, and training and development;

 To keep the record of all the employees of the LWMC in their personal files;

 To assist the GM (HR&A) in preparing the HR plan;

 To keep the attendance register of all employees of LWMC;

 Responsible for all human resource activities including employment,

compensation, labor relations, benefits, and training and development; and

 Prepare and maintain LWMC salary structure, job documentation, job evaluation
systems and complete salary survey questionnaires.