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TAD(Technical Advice Database)

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[ID No.] TABP1100186EN00

Publisher
[Company] BPUS
[Group] BPUS_Support

Contents
[Original Doc. No.]
[Open Date] 21/02/2011
[Doc. Language] English
[Doc. Priority]

[Product Name] bizhub C35

bizhub C35P
[Option]
[Subject] How to print the Event Log.
[Description]

Printing the Event Log.

[Solution]

To print the Event Log:

1. Enter Service Mode.
2. Press the Utility/Counter key.
3. Touch [Meter Count] on the meter count display.
4. Press the following keys in this order: Stop → 0 → 0 → Stop → 0 → 1
5. Touch [Password]; then enter the CE password using the display keyboard or the 10-key pad. The
default password is 92729272. You will need to touch [OK] twice after entering the password.
6. Touch the down arrow once.
7. Touch [Printer Menu].
8. Touch [Event Log].
9. Touch [Print].
10. Touch [OK].

The Event Log lists the jams/troubles that occurred and the history of replacing consumables, etc. The
items that can be checked are as follows.
The items which can be checked are:
Paper Jam Error: Number of times jams have occurred and the history
Engine Fatal Error: History of trouble codes which required a service call
Fuser Unit: History of fusing unit replacement
Transfer Belt: History of transfer belt replacement
Second Trans: History of transfer roller replacement
Toner Cartridge: History of toner cartridge replacement
Imaging Unit: History of imaging unit replacement
Trouble Counter: Trouble count for each section
SPECIAL NOTE: Solution contribution by SSD Printer Support

[Attached Files]
[Rev. Memo]

[Problem code1] Other

[Problem code2] Z01:Other symptom
[Info. Type1] Manual
[Info. Type2]
[Info. Type3]

http://cseshb.konicaminolta.com.au/Search/Doc/TAD/SSHBDOC0110.asp?ID_No=TA... 2/24/2011
TAD(Technical Advice Database) Page 2 of 2

[Info. Type4]
[OS]
[Emulation]
[Application]
[Network]
[Feature]
[Location]
[Others]
[Related Info.]

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http://cseshb.konicaminolta.com.au/Search/Doc/TAD/SSHBDOC0110.asp?ID_No=TA... 2/24/2011