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ru

1i)\� I1'J1�1:,!I]�
Leave and take a message.
2 Check into a hotel.
UNIT _ 1 3 Request housekeeping ervie.
I

\) Staying in Hotels 4 Choose a hotel.

PREVIEW
w.toprc,avel� m

Top Notch T  r avel Flights Car Rentals Sign n

Choose room typ smoking • non� mokng

u 1w y

Choos hot
•f hutt I •r m in   b I c t r fltn I x rel c n r

• wlr I vc  24-h  ve    vc W k ·U vc

• p l d un ft lop o ' rvlo   I  vc
Chtok AVilb •
"
u,

&' A  :0 VOCABLARY  Hotel room types and kinds of beds a a . T  aa a a
1 a    a   7 a qz 
2 a   5 a   8 a z 
3 a  6 a w  9 a away 

 PA ORK Ha y a  y  ay a a ? T y
a a ,   aay a  a   
26 UNIT 3
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EGUH FOR TODAY'S WORLD

Understand English speaker frm
dferen language backgronds.
Gues = Korean speaker
C . 0 PHOTO STORY R n n  sn chcin    h

Ge ood morg Im        Clek: Ad would you le to  u t   Cek No probem. I'll a te bllma
! t  f oom 6. !  your Vta ard? to  �    , �P  .wt your
Clek Ill be appy to elp you wt Ge e I would, pleae By e uggage He'll let you ow we
tat Wa your tay <t  r 7 way, I eed to go to te arport te utle ere.
Ge Ye Very e a Cek ertaly If you � !r .  Ge a o mu
Cek Dd yo ave aytg from te Ill all you a tax. But f youd rate Cle Youre welom ave a ae
mbar lat gt? tae te free arport uttle, tere trp ad we ope to e you aga.
Ge: jut a bottle of water oe leavg  twety mute
Cek OK Le me add tat to your Ge rat I'l te te utle. Wy
bll pay for a tax? Ad tatll gve me
tme to p up a few tg at te
gt op before I leave.
 FOCUS ON LANGUAGE Fin nin s n hss in h Ph S ih h s nin 
1  ih 2 h 3 in 4  5 n h ch i
E THINK ND EXPLAIN Ein h ch sn is s sin inin  h Ph S

1 Th s is sin     s 3 h s s h i in csh
2 Th s hs cins  h h 4 h sh is iin in n h
P AKING
Mch ch c ih  h sic  h is hch sics  n   in h
• Hotel serices 2:04

r l
ll
l r

 
 
2 3 4 . -
 p   mp  m
e I l    ll
   l  _

5 . ...   7 

UNIT 3 27
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CONVERSION MODEL
A 2:os Read and liten t mene leaving a meage.
 Hell? I'd like t peak t nne SmithShe a guet
B I l ring that rm fr yu .m rryShe nt
anweringWuld yu ike t leave a meage?
 Ye Pleae tel her Tim Klein caled l meet her at
the htel at three thi afternn
B I that a?
 Ye, thank

 I 2:06M ND NONON iten again and repeat.

Then practice the Cnveratin del with a partner.

GRAMMAR The future with wll

Contraions
You can use will or won't + a base form to talk about the future. w= '
w  on
Affirmative statements Negative statements
He wll call bc omoow We wont be  e oel  enoo
Questions Remember: Yu c l lk 
h fuu wh  gg , h p
Wll e meet   e e? e, e wll I o e won cuu  h p p .
Wll ey ake  xi o e oel? e ey wll I o ey wo Im on to    400
Thye meet    h h
We wll e le arve? (I bo en me) Sh ve  PA Fh 24 h
W wll yo do  ew o? (V e Empe Se Bldg)
Wee wll ey go o e ex vco? (Pobbly Lo gele)
Wo wll  call wen e ve? (Sell cll e on de) GRAMMAR BOOSTER  19
UT • W x
Wo wll call e o de? ( wll)  d   
h   w
 •  hd d h   
A FND E GMM Lk at the Cnveratin de again
Circle tw ue f wil.

 GMM E Cmpete the tatement and quetin in the meage uing wi r
wnt Ue cntractin when pible
eage fr  Yalmaz . Calway caled back later thi evening.
she I call
 eage r r.alinger  at the Claytn Hte unti after 500
your coeague I not I be
3 eage fr Jhn Trrence Yur b caled a recmmendatin fr a
. retaurant fr tng
. t he  need
nce
4 eage frm ark Smith  u t the airprt after the meeting?
who I take
5 eage fr  Harri  at the airprt befre 600
your brother I not I arrive
6 eage frm ani Trre  at 00 tmrrw ndn time
the conerence ca I tat
7 eage frm r Park  cme in t the ffice early tmrrw?
I  have to
MORE
(ERCISS 8 eage fr rady ·�he  - /y; " 'ni  u tmrrw?
i

8 UN 3
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C 2:01 LSTEN FOR DEALS isten to the phone messages. hen listen again and complete each
message slip, according to the information you hear Use the future with will in each message
1 t 2 t PHONE MESSAGE
PHONE MESSAGE
FOR:�y _  D    l   
le   
r FOR k   P 
FROM 0 M. D Ms FROM 0 M 0 Ms
   
 Ms DMiss   P   e   ,I  Ms.  Miss 
D a ca D W ca again 0 as ca  Wi ca again
 Wts to s ou D Rtu ou ca 0 Wants to s ou O Rtund ou ca
Msg He'll be  Mg 

3
t PHONE MESSAGE 4 t PHONE MESAGE
FOR Cll k FOR   P   C,lf
FROM  M.  Ms FROM 0 M  Ms.
 Ms  Miss   Ms  Miss-----------
 as ca  W ca again  as a  Wi ca again
 Wants to s ou  Rtund ou ca  Wants to s ou  Rtu ou ca
Msg;  Me:---------------

"tmf
COACH
PRONUNCIATION Contractions with -
will

 otice that each contraction is one syllable ead and listen. en listen again and repeat.
 r call back later 4 � need a taxi.
 be at the rank Hotel 5 Yu'l have to leave at 6.
'

3  bring his laptop to the meeting   meet you in twenty minutes.

B ook at the message slips you wrote in xercise  above. ead each message aloud using the correct
pronunciation of the contracted form of will

Leave and take a message

 FR AME OR DEAS n a separate sheet of paper write four messages you could leave someone
r 8 ONVERSATION ATIVATOR With a partner change the 111111111111111111111111111111111
111111111111111111111111
onversation odel eave your own messagesour WHILE Y OU WERE UT .•.
partner completes the message sliphen change roles FOR: _           
  
 
 ello? d like to speak to   D Mr . D Ms. D M s. D Mis
 --  -  caled.
 ll ring that room for you m sorry  Phone:
Would you like to leave a message? 0 Pleae ca back
 es Please tell  .  WI ca gain
 s that all? Message: _         
  
DONTSOP!
• Leave anoter message.
• Confrm tat you've uderstood How o ou spe ou st me?
 the message corectly ou ou pese spe tt fo me?
• Ask or more infomation ou ou pese epet tt?
Wts ou_?

 NG ANS eave other messaes UNIT 3 2

 www.frenglish.ru
Check into a hotel

GRAMMAR The real conditional

Conditional sentences expess the esults of actions o conditions.

j clause (the condition) result clause (the esut)
I e bue eer   oe,  ek my e-ma
Real conditional sentences expess factual o futue esults When the esult is futue
use will in the esult clause
(A aua reu: Ue ree ee  bo aue)
 a oe room ha wree ere gue don't have to o o a bue eer o hek emal
(A uure reu Ue ree ee  e  aue a uure w w  e reu laue)
 e chec in eary e'll et e room e wa
Questions
 ey dont have a omokg room will you ta a a fere oe?
ere will you o  hey don't have a room or og
 ere ae o rea ar a e aro wha wll hey do?
Be caeful
Neve use will in the  clause
 you urry you a e hue NOT  you !  you a e hue
n conditional sentences the clauses can e evesed with no chane in meanin
n witin use a comma when the j lause comes fist
 e e eer i l oe  go wmmg GRAMMA BOOSTER p. 130
 go wmmg  e e eer   oe • The real cnditonal: pesen and
fuure; usage and mmn ers

A NDERSAND HE GRAMMAR Write factual if the onditional sentene expresses a fact ,L•m
Write future if it expresses a future result
Factual 1 If you ake your reservation in advance Future
 4 We will call your roo this evening i there
 you save a lot of oney. are any essages
Future 2 She' iss the  :00 shutte if she doesn't Factual 5 f you request a suite you usually get free
heck out early today breakfasts
Factual 3 f a guest is in a hury a taxi is faster than Future 6 You'll have to pay a daiy fee if you want
the shuttle wireless service

B GRAMMAR PRAE Coplete the real conditional stateents and questions with orect fors of the verbs
1  you don´t hurry
You won´t be able to order breakfast at the restaurant if  
 I  I       
They get
2 f  They will be
a suite on their next cuise  a lot ore cofortable
�e/gt 
3 They will reserve
 It is
a roo with a king-size bed if  affordable?
 I   I 

4 Will someone give

 i need
 e a hand if  help with y luggage?
 I 9   
5 will we call
Who  we need
if  laundry service?
WI     
6 Will I have to
 I use
pay if  wireless Internet service?
I I havl to   us
You request
7 If  Someone will bring it to your roo
a rollaway bed 
l
 I  quest   
rORE
(fCISES
does she goes
8 Where  she need
if  to ake copies?
sh I  h  nd

3  3
 www.fren lish.ru
CONVERSAION MODEL
A 2 Read and listen to someone checking into a hotel.
 Hi I'm checking in. The names Baker.
: Let's see That's a double for two nights. Non-smoking?
: That's right.
 May I have your credit card?
 Here you go. By the way, is the restaurant still pen?
 It closes at 9. But if you hurry you'll make it
 Thanks.
 2 RHYTHM AND INTONATION isten again and repeat.
Then practice the Conversatin Model with a partner

  21 ISTEN FOR DEILS Listen to guests check into

a hotel Cmplete the information about what each
guest needs.

 0
3 0 0
4 0 0

Check into a hotel

VD A CONVERSATION ACTIVATOR With a partner, roleplay checking into a hotel Change the room
and bed type, and ask abut a hotel facility rom the pictures Then change rles
 Hi, Im checking in The names 
Busines Center Hours
 Lets see Thats a for night(s) Nonsmoking? 9 Mi 10 5 PM
A: .. 
 May  have your credit card?
 Here you go y the way, is the still pen?
DON1STOP!
• Ask about other services
 t closes at  ut i you hurry, youll make it and faclities.
A: .. 

Ftne Cente Hus

( AM 10 9 lM

 CHANGE PARTNERS Practice the conversation again Discuss other rom

and bed types and hotel acilities

UNI 3 1
 www.frenglish.ru

Request housekeeping services

BEFORE YOU LISTEN

:1 VOCABULARY • Hotel room amenities and services Ra a list Th list agai a rpa
We need.

extra towels. extra hangers skrt hangers an iron a har drer

Coud omeone•

make up turn down pick up the brng up a take awa

the room? the beds? aundry? newspaper? the dshes?

 EXPAND THE VOCABULARY plt t statts a qstis with tr its y kw
Th cpar its with a partr
   xtra 9   �   0        I
2  as    • diy towels
• breakfast I lunch I dnner
3 l s pick p y  ? • bags I luggage
• a coee make
4 l s brig p  ? • a ollaway bed
5 l s tak away th  ?
 laundy ags
• (you own dea) _

LISTENING COMPREHENSION

A  U LISTEN FOR MAIN IDEAS Dci if th gsts ar satisfi r t T xplai yr aswrs
 Satisfi  Satisfi
 Nt satisfi  Nt satisfi
 LISTEN FOR DEILS List agai a cplt ach statt
T gst wats s t tak T gst wats s t
away  , brig p ......... �e ..... . ,

 a   brig p   a

a ick p    th 

32 UNIT 3
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Request housekeeping services

A PIR WORK Look at the pictures. With a partner, discuss what you think each hotel guest is saying.

B PIR WORK Role-pay a telephone conversation between one of the guests and hotel staff
Use your ideas from Exercise A. Then change roles Stat ike this:
A Hello. Room Service. How can I Jelp yov? DONTSOP!
• Complain about other roblems.
B: i, rn like to order . • Ask about the hotel facltes and services.
• Leave a message fo another hotel guest

Hotel staf Hotel guest

Helo, [Git Shop. s the sauna] stl open?
Is everyhng OK? Wha tme does the busness cener]
'm sorry to hear that close I open?
Let me check Coud someone ?
Certainly The_ snt I arent workng
 be happy to hep you he won't turn on
with that  need
d ke to order room servce
d k to leave a message fo
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Choose a hotel

BEFORE YOU READ

EXPLORE YOUR IDEAS What do you think is the best way to get information about a hotel?
D by word of mouth  from a travel guide book D other ... 
D from an online hotel booking servce  from a travel agency

READING �21s

Top Notch Travel Flight Car Retals Sign in

Our best picks for New York City • S Budqet •  Moderately p,ced •  Ex;ens   SSS iey 

The Plaza Hotel 8 Most fmous

Located ust across from New Yorks fabulous Central Park ths is as near as it gets to the bet shopping
along ew Yorks famous ifth Avenue This 197 hotel with its beautiful fountain, s a famous location in
many popular movies and books Rub shoulders with the rich and famous Attentive hotel staf available
on every floorsevce doesn't get much better than this!
:   •-     •
•  •   •  

Broadway at Times Square Hotel 8 Most convenient

In a great locationnext to imes quare and the best roadway muscals and plays this convenent
hotel is two blocks from the subway ten minutes from Rockefeller Center, and ten blocks from the
Museum of odern At
 24  • 24  • 
lo
•  W- • 

YOTELG Most hgh-teh

Popular with young travelers, this vey cool hghtech hotel located only two blocks from the Port
Authorty bus station oers automatc electronic checkin and robot bell service A ktchen on every
floor offers free hot drinks and a way to prepare your own food And superstrong iFi service makes
connecting to the Internet fast and headachefree njoy Yotels atinAsian restaurant and
enteainment or hang out at New York's largest roof garden
    •• • •  
•  •   • W

Casablanca Hotel C Most unusual

Conveniently located near Times quae and more than fity restaurants and wo major museums th is
awardwinning hotel has lots of atmosphereit's decorated in a coloul authentic Moroccan style Its
friendly, helpul staf make your stay an experience you won't forget and its also surprisingly aordable
 24-   • W •     •  
•        •      Mor In

For the budet minded

Hotel Pennsylvania $
  , 00     .      ?   .
The Hotel Newton $
E    r             
        S,  .
The Gerhwi Hotel 
  r   E S B,   03        
Mot In
G  S   U  B y      
.
.
34 UNIT 3
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 A DRW CONCLUSIONS omplete each statement with the name of a hotel (or hotels)
from the eading. Then compare choices and reasons with a partner
1 n his vacations, arl yan 43 likes to stay near the Theater istrict If he stays at
          <  - 9     l   }  !0 H  he'll be near the Theater istrict
_ � 
2 tella Korman 35 doesn't like the beds in most hotels owever if she stays at
  her room will definitely have a great bed
 Mark and ancy Birdsall ( and ) are always online f they stay at the
   the iFi servie is not only free but it's really fast
4 ucy ee 36 will pay more for a hotel that is very omfortable and offers a lot of servces f she stays at
  she'll be very happy
5 Brenda ey prefers hotels that are different and interesting If she stays at
  shell find th ifr fr hr l
6 James Kay always travels with his dog oue If he stays at 
will have to stay home
E  IDENIY SUPPORING DEILS ompare responses in er
x eplan why you chose a particular hotel

1wN  �:li Choose a hotel

 A RE YOUR IDE S hats important to you

in choosing a hotel? ate the following factors
on a scale of  to 5
not important very mportan

e 2 3 4 5

oo ze - 2 - 3  4  5

leanlne  2  3 - 4  5

loaton - 2  3  4 - 5

eve  2  3 - 4 - 5

aente  2  3 - 4 - 5

atohee  2 - 3 - 4  5

 PAIR WOR Find each hotel from the eading on the map
iscuss the advatages and disadvantages of each Then
hoose a hotel
Tt ·mig (tal)
u The Casablanca Hotel
sounds like t has a lot of Fd h wds  hass  h
Rad ha w w  u. Us
atmosphere. It's affordable, h   Pa Wk
and the loation is good " F xa: "c cad

 SURVEY AND DISCUSSION Take a survey of how many

cassmates chose each hotel iscuss and eplain your choices
U Most of us hose the ote
Newton beause .   "

UNIT 3 5
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�worZd sLfirsotemntthoetboxhe phone. conversations in a hotel Then listen again and complete each statement, using
belauldry rsohomoeshine tdionwenelsr hawankgee-ursp maturnkedownup thtehreobeomds
12 HeShenewaednstssomeonetobrinsgerupvice and hewa ntssomeShoenealsotonebreidnsgup extraservice 
34 HeShenewaednstssomeonetoservicean dandshe wa nts ssoemervicoene to bring up extra     
B Wha1 Mst .hotGleeal srooomn is ortravbeeldintgypaelosnehoulSdheeadoechsguen't snet aesdkmucfor? h space.  !9     
2 Mrone aknindg-Mrsizse.Vabenditeandtheirtwelve-yea r-old son oris are checking into a room with
34 GeMikoergKeraNauseckplisanasbitgo mausenhi asnrdoomhesfovrerbusy tainl esHemeneeetdinsgsa goodwith inimgporhttsasnlet cpusftoormearismportant   
mePaueltKinroghntomors cormpaow.nywa ntshimtosavesome money by sharing a room with a
c o l ea g ue .            
C Wrcoriteecrtepuncal condituattiioonanl statements and questions Use the cor ect forms of the verbs and
5

1 if it rain this morning Mona not go to the beach

2 if  you walk to the restaurant  you be there in fi te n minutes
I I I I I
Jf .it q_ i�rt. 
     -� 
 1' 9  , .f    �<  it9 
.  
   1.c!:..............

3 Mr Wang get a bet er job if he do wel on the English test tomorrow
I I I I

4 what Karl do if the airline cancels his flight

I I I I

if  you not like  your room who  you cal

I I I I I
.......................................... ?

5 I I I I I I
·······?

Wrwoulitedalpaikeratogrsatpayhtahbeoutre Whathe hott areeliytsouadcvhaosnteaginesLeasndondisadEvxapnlataingewhys? you

For add1tonl nguge pr ctic .

nTNO I Lyrics p. 153

WRITING
•

"Checking Out

-� I t·K=

 ._] 
I Wovld like to s attJe Hotel Caablanca. p. 145
Avoiding sentece fragments with
beause or sine
Guiane o witing exeise
 _

36 UNIT3
 www.frenglish.ru

PAIR WORK

Create a conversation between the hotel guest in Room 816 FOR :

and the woman at the front desk. Ask for hotel services or FR OM     �   
D   M ;r .o 
 ;Ms - - - - - - 
complain about a problem. Start like this: D Mrs D Miss
O P lcl
ello? Is this the frot desk?
O an   s t  o  y 0 W    -   -   ,       
D    ic    n 
-   -    -    
2 Create a conversati on between the man at the front desk R e t ur yor cl
and the caller. Use will. Complete the message slip. Start like this
A: Frot desk. C I help yov?
M: _ _
   _ _ _
B: Yes, thkS. rn like to leae meH09e 
Q .  •

3 Create a conversaton between the two men at the front desk Check
into or check out of the hotel Discuss hotel amenities, services and
schedules. Start like this:
i I'm checki9 i. The Omes  ••• 

Business Center 2
9:00 AM - 4:00 PM
Gft Shop
9:00 AM - 9:00 PM
Fitness Center 3
6:00 AM - 10:00 PM
Spa 5
10:00 AM - 3:00 PM
12