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Module 1 - Public Enterprise Assessment

The Communicators

Department of Integrative Sciences and Arts, Arizona State University

OGL 355: Leading Organizational Innovation and Change

Dr. B

August 26, 2020

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Module 1

We will discuss our chosen organizations for this project, our team expectations,

our team charter, and our project planning template. The Communicators will be providing

an assessment of one of three enterprises we have selected to review. The purpose of this

paper is to discuss the three organizations we would like to choose from. Additionally, this

paper will provide a general outline of how the Communicators will approach this project,

working cohesively as a team.

Our Organizations

We have decided to discuss the following three organizations; the Federal Crop

Insurance Corporation, the United States Postal Office, and the Corporation for Public

Broadcasting. We chose these agencies as they seemed the most interesting to us. We

purposefully chose three organizations in different sectors to diversify our knowledge and

research.

Organization 1 - Federal Crop Insurance Corporation:

Formed in 1938 and expanded into public law in 1980, the Federal Crop Insurance

Corporation provides United States Farmers and other agricultural businesses with

insurance protection for the crops.

Farmers provide the food that much of America (and other countries) eat. The

Federal Crop Insurance Corporation provides a safety net when issues such as droughts,

flooding, or other disasters occur that limit the producers' ability to earn from their crop
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and maintain their farmland. It would be interesting to learn more about the business model

and how it helps ensure we continue to see produce and products on supermarket shelves.

We understand that they insure the farmers that grow our food. However, it would

be interesting to learn more about them. As well as learn more about their business model.

Nowadays we can better determine the weather and what types of disasters can be expected

and can act/prepare accordingly.

Organization 2 - United States Postal Office:

The Second Continental Congress established an official Postmaster General to

serve the then Thirteen Colonies in 1775 (The United States Postal Service an American

History, 2020, p. 1). Since its inception, the delivery of mail was deemed essential by the

United States founders. As one of the oldest entities in the United States, the organization

has gone through many changes, including names, the current being, the United States

Postal Service (USPS), which was officially created by the Postal Reorganization Act of

1970. The USPS is not just a beloved U.S. service. Per USPS (2020) they handle 48% of

the world’s mail, are domestically larger “than McDonald’s, Starbucks and Walmart

combined” (United States Postal Service, 2020), and work with their competitors to

provide services to customers (United States Postal Service, 2020).

This organization would be an excellent option for the team project because it is

well established. With information, the team would need to complete its analysis

(financials, competitors, performance, etc.) readily available. It has piqued our interest in
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recent news coverage. As an essential service, many take for granted, it would be great to

learn how it works behind the scenes.

Organization 3 - Corporation for Public Broadcasting:

Congress created the Corporation for Public Broadcasting (CPB) with the Public

Broadcasting Act of 1967. Its mission is to ensure access to non-commercial, high-quality

content, and telecommunication services. It aims to promote and help support public

broadcasting. Seventy percent of its funding goes towards more than 1,400 locally owned

public radio and television stations.

A primary goal of the CPB is to fund the production of news that is “accurate, fair,

balanced, objective, transparent.” We find this an exciting enterprise to study because we

feel unbiased coverage is difficult to come upon during this time, and the team does not

know much about broadcasting. We want to examine how the media can be objective in

times of fake news and social media.

Team Expectations and Project Plan

We had our first official team meeting on August 25th via Zoom. We discussed our

team expectations and charter. We concluded to make decisions by majority rules. We will

discuss our options and then choose the one most of us to feel comfortable with.

We have also set some ground rules for our teamwork, including the following; to

create deadlines that work for everyone. We will also develop project outlines to have

everyone informed and aware of due dates. In addition, we all want to be “team players”

and have decided that if someone cannot complete his or her assignment, it is necessary to
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let the group know so we can offer our support. It is also crucial for us to respond promptly

(within 24 hours, at least). Communication is critical, and we want to communicate

effectively and listen actively.

Furthermore, we will be respectful of each other and our opinions. We also will be

mindful of everyone’s needs and concerns and help each team member succeed. Finally,

we all will be creative and have references to back up our claims. We will not tolerate late

work. And we will not be silent in the group chat or not help actively complete any of our

tasks. We will not attack someone for their personal opinion or values. Instead, we want to

challenge opinions, respectively. We will also not tolerate tardiness in our Zoom meetings.

Communication Method(s):

We have decided to communicate via Group Me to schedule meetings, discuss

urgent matters, due dates, and reminders. We will also use GroupMe to answer questions

about the assignment. We will also hold Zoom meetings whenever needed, most likely

every week, to go over the next projects and how to delegate the tasks and when they should

be completed. The Communicators will use Google Docs as the primary source of

collaboration on the deliverable packages throughout this process. Working with Google

Docs, and communicating through its chat function coupled with the chat and discussion

board features on the Canvas site, GroupMe Texting and Zoom meetings as necessary will

work to keep all members up to date on the progress of our project.

Name Preferred Phone Number for Contact

from your Peers
Florentina Lang +1 (805) 259-9509
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Delia Rohan +1 (480) 374-9138

Jilliene Pearsall +1 (619) 955-2225

William Tucker +1 (928) 583-3764

Ahmad Hamid +1 (510) 449-1722

Megan Lioi +1 (412) 992-7391

Collaboration Method(s)

Our team will collaborate via Google Drive. Florentina Lang will upload all

necessary information and documents to our team drive, and we will complete

assignments by collaborating via the comment section on Google docs. We will make

annotations and ask questions, offer advice, and feedback to each other’s work. We will

finish each assignment the day before it is due so that we have an extra day to discuss any

finalizations and last-minute changes. We want to make sure that everyone has a chance

to participate.

Conflict Management

As said, we have agreed to have assignments ready the day before they are due so

that we have an extra day to make any final changes. Having projects prepared the day

before will help us be on time and not be stressed about deadlines. We will keep each other

accountable to make sure everything is submitted on time. Mediation would take place

during a Zoom meeting with all conflicted parties. If mediation does not work in this

manner, a team discussion would be initiated with a majority rule decision applying.
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Should this fail to resolve the conflict, we would ask the professor to mediate the dispute.

Florentina Lang will submit all assignments for the group via Canvas.

Consequences of Non-Participation

We have unanimously decided to handle non-participation in the peer reviews. If

someone does not complete an assignment on time, the group will step in to offer support.

If non-completion happens again, we will issue a warning. If it continuously happens, we

will make sure that the instructor is notified. Should a member not participate in a module

completely, they will receive 0 points for that module. Should a member not participate in

a meeting without prior notice to the other members, they will receive 10% fewer points

than the rest of the team for each occurrence. The team leader for each module will advise

the professor of the appropriate deductions.

The Communicators value all members' contributions and will work to adjust

meeting times to meet everyone's needs. Team members understand the importance of

providing creative and thoughtful work on this project as part of their degree process.

Circumstances occur where someone will not be able to join a meeting or discussion.

Provided the member advises the team in advance and has participated in the module;

otherwise, no deduction will occur.

Module 2 Team Project Deliverable -Environmental Analysis

Team Lead Name
Assignment deliverable
(Write in your own words what
is required of this assignment)
Assignment Due Date
Florentina Lang
Environmental Analysis
September 1, 2020 6:00pm (We aim to finish the
assignment a day before and then have the due date
to finalize and make any necessary changes)

Identify each team member’s
prospective responsibility and
when their responsibility needs
to be completed (a name and a
due date is not sufficient and
may earn Needs Improvement
in this section)
Module 3 Team Project Deliverable -SWOT Analysis
Team Lead Name
Assignment deliverable
(Write in your own words what
is required of this assignment)
Assignment Due Date
Identify each team member’s
prospective responsibility and
when their responsibility needs
to be completed (a name and a
due date is not sufficient and
may earn Needs Improvement
in this section)
Module 4 Team Project Deliverable -Competitive Advantage
Team Lead Name
Assignment deliverable
(Write in your own words what
is required of this assignment)
Assignment Due Date
Identify each team member’s
prospective responsibility and
when their responsibility needs
to be completed (a name and a
due date is not sufficient and
may earn Needs Improvement
in this section)
Module 5 Team Project Deliverable -Going Global
Team Lead Name Florentina Lang
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Every week, we will have a Zoom Meeting to
discuss the next Module and who will be responsible
for what. We will update this template if needed.
1. Ahmad: Threats new entrants
2. Florentina: Bargaining Power Buyers
3. Megan: Bargaining Power Suppliers
4. Jilliene: Threat of Substitute
5. Delia: Target Market
6. Bill: Industry Rivalry and Competitive
Advantages to Target Market
Florentina Lang
SWOT Analysis
September 8, 2020 6:00pm
1. Ahmad: Strengths
2. Florentina: Strengths
3. Megan: Weakness
4. Jilliene: Opportunities
5. Delia: Threats
6. Bill: Strengths Weakness, Opportunities
Threats
Florentina Lang
Competitive Advantage
September 15, 2020 6:00pm
1. Ahmad: Point of View
2. Florentina: RBV
3. Megan: I/O
4. Jilliene: Guerilla
5. Delia: Support and Defense
6. Bill: Support and Defense

Assignment deliverable
(Write in your own words what
is required of this assignment)
Assignment Due Date
Identify each team member’s
prospective responsibility and
when their responsibility needs
to be completed (a name and a
due date is not sufficient and
may earn Needs Improvement
in this section)
Module 6 Team Project Deliverable -Executive Presentation
Team Lead Name
Assignment deliverable
(Write in your own words what
is required of this assignment)
Assignment Due Date
Identify each team member’s
prospective responsibility and
when their responsibility needs
to be completed (a name and a
due date is not sufficient and
may earn Needs Improvement
in this section)
Module 6 Team Project Deliverable -Sector Env Analysis Comparison
Team Lead Name
Assignment deliverable
(Write in your own words what
is required of this assignment)
Assignment Due Date
Identify each team member’s
prospective responsibility and
when their responsibility needs
to be completed (a name and a
due date is not sufficient and
may earn Needs Improvement
in this section)
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Going Global & Inclusion Analysis
September 22, 2020 6:00pm
1. Ahmad: Expansion Country
2. Florentina: Mode of Entry
3. Megan: Political Issues
4. Jilliene: Economic Issues
5. Delia: Cultural Differences
6. Bill: Actions for Inclusion, Attitudes,
Conclusion
Florentina Lang
Executive Presentation
September 29, 2020 6:00pm
1. Ahmad: Title Slide. Agenda, Introduction
2. Florentina: Organizational Structure,
Leadership
3. Megan: Environmental Analysis, SWOT
4. Jilliene: Competitive Advantage
5. Delia: Global
6. Bill: Recommendations
Conclusion/Summary
Florentina Lang
Organizational Sector Analysis
October 5, 2020 6:00pm
1. Ahmad: Public Government Part 2, 3 4
and 5
2. Florentina: Government Part 5, 6 7 and 8
3. Megan: Nonprofit Part 2, 3 4 and 5
4. Jilliene: nonprofit Part 5, 6 7 and 8
5. Delia: Business Part 2, 3 4 and 5
6. Bill: Business Part 5, 6 7 and 8
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Conclusion

In this assignment, we have created a team charter, team expectations which

include do’s and don’ts, our preferred organizations, and lastly our project planning

template. We believe in the success of our team and look forward to our collaboration.

Each team member must provide initials, confirming and agreeing to the “team

charter” stated above.

APPROVAL: (sign off with initials by 12pm AZ time 08/25/2020)

Florentina Jilliene Delia Rohan Megan Lioi Ahmad William

Lang - FL Pearsall - JP - DLV - Hamid - Tucker -
ML AH WJT
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References

State-owned enterprises of the United States. (2020, August 05). Retrieved August 26, 2020, from
https://en.wikipedia.org/wiki/State-owned_enterprises_of_the_United_States

A Private Corporation Funded by the American People. (n.d.). Retrieved August 26, 2020, from
https://www.cpb.org/

Corporation for Public Broadcasting. (2020, August 25). Retrieved August 26, 2020, from
https://en.wikipedia.org/wiki/Corporation_for_Public_Broadcasting

Federal Crop Insurance Corporation FCIC is a wholly owned government corporation that
administers the Federal crop insurance program. (n.d.). Retrieved August 26, 2020, from
https://www.rma.usda.gov/Federal-Crop-Insurance-Corporation

The United States Postal Service An American History. (2020). Retrieved August 26, 2020, from
https://about.usps.com/publications/pub100.pdf

United States Postal Service. (n.d.). Retrieved August 26, 2020, from https://about.usps.com/who-
we-are/postal-history/

United States Postal Service - May 4. (2020, May 04). Top twelve things you should know.
Retrieved August 27, 2020, from https://facts.usps.com/top-facts/