User Role Profile Name

Report User

End User

Read-Only Operator

Change Initiator

Incident Resolver

Activity Implementer

Change Owner

Advanced Operator

Workflow

Author

Administrator
User Role Profile Description

Report Users can view the Reporting workspace in the console and connect to the SQL Server®
Reporting Services (SSRS) server. Security for individual reports or folders of reports is configured
on the SSRS server.
Any user who is added to a user role that is based on the Report User profile must also be granted
either the Browser role, Publisher role, or Content Manager role on the SSRS server for the System
Center/Service Manager report folder.
End Users can use the self-service portal to create incidents, request software installation, view
announcements, and search the knowledge base.
Read-Only Operators have read-only access to work items in their queue scope and to
configuration items that are in their group scope.

Change Initiators can create new change requests and activities for configuration items that are in
their assigned group scope. Change Initiators also have read-only access to other work items such
as incidents, change requests, or problems that are in their assigned queue scope.

Incident Resolvers can edit and create incidents, problems, and manual activities that are in their
queue scope. Incident Resolvers also have read-only access to other work items such as change
requests that are in their queue scope and to configuration items that are in their group scope.

Activity Implementers can edit only manual activities that are in their queue scope. They have
read-only access to other work items that are in their queue scope and to configuration items that
are in their group scope.

Change Owners can create and edit change requests and activity work items (such as review
activities and manual activities) that are in their queue scope. Change Owners also have read-only
access to other work items that are in their queue scope and to configuration items that are in
their group scope.

Advanced Operators can create or edit any work items that are in their queue scope and any
configuration items that are in their group scope. They can also create, edit, and delete the
announcements that are displayed on the Service Manager Self-Service portal.
User roles that are based on the Workflow profile can create and edit any configuration item or
work item.

Authors can create or edit any work items that are in their queue scope and any configuration
items that are in their group scope. They may also create, edit, and delete announcements that
are displayed on the Service Manager Self-Service portal.
Authors can also make limited customizations that are stored in management packs. Such
customizations can include creating, editing, and deleting list items, tasks, templates, views, and
view folders.
Administrators have full access to all operations. Similarly, their queue scope and their group scope
contain all objects in the system.
 End User Read Only Operator
Read Update Create Delete Read Update Create Delete
Class Y N N N Y N N N
Relationship Type Y N N N Y N N N
Enumeration Y N N N Y N N N
Type Projections Y N N N Y N N N
Module Types N N N N N N N N
Rules (Other) N N N N N N N N
Discoveries N N N N N N N N
Subscription Rules N N N N N N N N
Notification Rules N N N N N N N N
Monitors N N N N N N N N
Diagnostics N N N N N N N N
Recoveries N N N N N N N N
Images Y N N N Y N N N
Assemblies N N N N Y N N N
Resource N N N N Y N N N
OM Knowledge N N N N Y N N N
MP Templates N N N N N N N N
Object Templates Scoped N N N N N N N
Forms N N N N Y N N N
Views N N N N Scoped N N N
View Types N N N N Y N N N
UI Pages N N N N N N N N
Folders N N N N Y N N N
Tasks N N N N N N N N
Console Tasks N N N N Scoped N N N
Categories Y N N N Y N N N
Facts N N N N N N N N
Dimensions N N N N N N N N
Outriggers N N N N N N N N
Warehouse Modules N N N N N N N N
Measures N N N N N N N N
Reports N N N N N N N N
Linked Reports N N N N N N N N
Report Resource N N N N N N N N
 Activity Implementer Change Initiator Incident Resolver
Read Update Create Delete Read Update Create Delete Read Update
Y N N N Y N N N Y N
Y N N N Y N N N Y N
Y N N N Y N N N Y N
Y N N N Y N N N Y N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N Special Sc Special Sc
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
Y N N N Y N N N Y N
Y N N N Y N N N Y N
Y N N N Y N N N Y N
N N N N N N N N Y N
N N N N N N N N N N
N N N N Scoped N N N Scoped N
Y N N N Y N N N Y N
Scoped N N N Scoped N N N Scoped N
Y N N N Y N N N Y N
N N N N N N N N N N
N N N N N N N N Y N
N N N N N N N N N N
Scoped N N N Scoped N N N Scoped N
Y N N N Y N N N Y N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
Incident Resolver Problem Analyst Change Owner
Create Delete Read Update Create Delete Read Update Create Delete
N N Y N N N Y N N N
N N Y N N N Y N N N
N N Y N N N Y N N N
N N Y N N N Y N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N Y N N N Y N N N
N N Y N N N Y N N N
N N Y N N N Y N N N
N N Y N N N Y N N N
N N N N N N N N N N
N N Scoped N N N Scoped N N N
N N Y N N N Y N N N
N N Scoped N N N Scoped N N N
N N Y N N N Y N N N
N N N N N N N N N N
N N Y N N N Y N N N
N N N N N N Scoped N N N
N N Scoped N N N Scoped N N N
N N Y N N N Y N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
 Advanced Operator Author Workflows
Read Update Create Delete Read Update Create Delete Read Update
Y N N N Y N N N Y N
Y N N N Y N N N Y N
Y N N N Y Y Y Y Y N
Y N N N Y N N N Y N
N N N N N N N N N N
N N N N Scoped Scoped Scoped Scoped N N
N N N N N N N N N N
N N N N N N N N N N
Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc Special Sc N N
N N N N Scoped Scoped Scoped Scoped N N
N N N N Scoped Scoped Scoped Scoped N N
N N N N Scoped Scoped Scoped Scoped N N
Y N N N Y N N N N N
Y N N N Y N N N N N
Y N N N Y N N N N N
Y N N N Y Y Y Y N N
N N N N N N N N N N
Scoped N N N Scoped Scoped Scoped Scoped Y N
Y N N N Y N N N N N
Scoped N N N Scoped Scoped Scoped Scoped N N
Y N N N Y N N N N N
N N N N N N N N N N
Y N N N Y Y Y Y N N
Scoped N N N Scoped Scoped Scoped Scoped N N
Scoped N N N Scoped Scoped Scoped Scoped N N
Y N N N Y N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
N N N N N N N N N N
Workflows Administrator Report User
Create Delete Read Update Create Delete Read Update Create Delete
N N Y Y Y Y Y N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
N N Y Y Y Y N N N N
 Legend
* All (recusively down class inheritance/containment relationship hierarchie
- Explicitly denied
N/A Not applicable
WI Work Item class
CI Configuration Item class

Explicit Permissions
Profile MG Operation Class
Read *

End User SM
Update -

System.WorkItem, System.Reviewer,
System.WorkItem.Log, System.FileAttachment
Create
Delete -
Read *

Update -

Read-only Operator SM

Create -
Delete -
 Read *

Update -
Create System.WorkItem.ChangeRequest,
System.WorkItem.Activity, System.FileAttachment,
Change Initiator SM System.WorkItem.Log, System.Reviewer

Delete -
Read *

Activity Implementer SM Update Manual Activity

Create -
Delete -
Read *

Update Incident, Manual Activity

Incident Resolver SM

Create Incident, Manual Activity, System.WorkItem.Log,

System.FileAttachment
Delete System.FileAttachment
Read *

Update Problem

Problem Analyst SM
 Create Problem, System.WorkItem.Log,
System.FileAttachment
Delete System.FileAttachment
Read *

Update CR, Activities, System.Reviewer,

System.FileAttachment

Change Owner SM

Create CR, Activities, System.Reviewer,

System.FileAttachment
Delete System.Reviewer, System.FileAttachment
Read *

Update WI, CI, System.Announcement.Item,

System.Reviewer, System.WorkItem.Log,
System.FileAttachment

Advanced Operator SM

Create WI, CI, System.Announcement.Item,

System.Reviewer, System.WorkItem.Log,
System.FileAttachment

Delete System.Announcement.Item, System.Reviewer,

System.FileAttachment
Read *

Update WI, CI, System.Announcement.Item,

System.Reviewer, System.WorkItem.Log,
System.FileAttachment

Author SM
 Author SM

Create WI, CI,System.Announcement.Item,

System.Reviewer, System.WorkItem.Log,
System.FileAttachment

Delete System.Announcement.Item, System.Reviewer,

System.FileAttachment
Read
*
Update WI, CI, System.Announcement.Item,
System.Reviewer, System.WorkItem.Log,
System.FileAttachment
Workflows SM
Create WI, CI, System.Announcement.Item,
System.Reviewer, System.WorkItem.Log,
System.FileAttachment

Delete Non-Compliant CI
Read *
SM + Update *
Administrator
DW Create *
Delete *
Read
Microsoft.SystemCenter.ResourceAccessLayer.SrsRes
ourceStore
Report User DW Update -
Create -
Delete -

Implied Permissions
Operation Implied Class Scope
Read
* (Implied scope is the Reviwer instance and
anything contained by it)
Update

Reviewer
Implied Reviewer SM
Create

-
Delete

-
Read
* (Implied scope is the Incident instance and
anything contained by it)
Update

Implied Incident System.WorkItem.Incident, System.WorkItem.Log

SM
Affected User
 Implied Incident
SM
Affected User Create
-
Delete
-
Read

* (Implied scope is the System.CI instance and

anything contained by it)
Update

-
Implied CI Custodian SM
Create

-
Delete

-
Read
* (Implied scope is the System.Computer instance
and anything contained by it)
Update

Implied Primary -
SM
Computer User Create

-
Delete

-
Read
* (Implied scope is the System.UserPreference
User Preferences instance and anything contained by it)
(includes Notification Update
End Points, * (Implied scope is the System.UserPreference
Localization Settings, instance and anything contained by it)
Search Providers, and SM
anything else which Create
derives from
System.UserPreferenc System.UserPreference
e) Delete
* (Implied scope is the System.UserPreference
instance and anything contained by it)
Read
* (Implied scope is the WI and anything contained by
it)
Update
* (Implied scope is the WI and anything contained by
Work Item Assigned it)
SM
To User
Work Item Assigned
SM
To User Create

-
Delete

-
ainment relationship hierarchies)

Property User Role Scope - UI

* Group +
[All Instances of System.StarRating]+
[All Instances of System.Announcement.Item]+
[All Instances of System.Knowledge.Document]+
[All Instances of System.Domain.User]+
[All Instances of System.GlobalSetting] +
[All Instances of
Microsoft.SystemCenter.ConfigurationManager.Package] +
All Instances of
Microsoft.SystemCenter.ServiceManager.SoftwareDeployment.
Process]

- [All Instances of System.StarRating]

* N/A

N/A N/A
* Group, Queue + [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]
- N/A

- N/A
N/A N/A
* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

- [All Instances of System.StarRating]

* N/A

N/A N/A
* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

Manual Activity.Status; Manual Queue + [All Instances of System.StarRating]

Activity.Notes
- N/A
N/A N/A
* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

* N/A

N/A Group, Queue

* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

*
* N/A

N/A Group, Queue

* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

* Queue (WI); Group (CI) + [All Instances of System.StarRating]

* N/A

N/A Group, Queue

* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

* Queue (WI); Group (CI) + [All Instances of System.StarRating]

* N/A

N/A Group, Queue

* Group, Queue
+ [All Instances of System.StarRating] +
[All Instances of System.GlobalSetting]

* Queue (WI); Group (CI) + [All Instances of System.StarRating]

* N/A

N/A Group, Queue

Group, Queue
+ [All Instances of System.GlobalSetting]
*

* Group, Queue

* N/A
N/A N/A
* N/A
* N/A
* N/A
* N/A

* Global
- N/A
- N/A
- N/A

Property Relationship Type

* Reviewer <- ReviewerIsUser -> User

Decision, Comment, DecisionDate Reviewer <- ReviewerIsUser -> User

- N/A

N/A N/A

* Incident <- Affected User -> User

* Incident <- Affected User -> User

- N/A

N/A N/A

* CI <- CI Custodian -> User

- N/A

- N/A

N/A N/A

* Computer <- Primary User -> User

- N/A

- N/A

N/A N/A

* User -> User Has Preference -> User Preference

* N/A

- N/A

N/A N/A

* WI <- Assigned To User -> User

* WI <- Assigned To User -> User

- N/A

N/A N/A
 Relationships
N/A

System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser

-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItem.IncidentCallingUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItemystem

N/A
N/A

System.WorkItemAssignedToUser -> System.Domain.User; System.WorkItemCreatedForUser

-> System.Domain.User; System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItemystem;
WorkItem.IncidentCallingUser -> System.Domain.User;

-
N/A
N/A

-
System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser
-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItem

N/A
N/A

System.WorkItemResolvedByUser -> System.Domain.User;

-
N/A
N/A

System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser

-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.WorkItem.IncidentCallingUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItem

N/A
N/A

System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser

-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.WorkItem.IncidentCallingUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItem
-

N/A
N/A

System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser

-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItem

N/A
N/A

System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser

-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.WorkItem.IncidentCallingUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItem

N/A

N/A

System.WorkItemCreatedByUser -> System.Domain.User; System.WorkItemAssignedToUser

-> System.Domain.User; System.WorkItemCreatedForUser -> System.Domain.User;
System.WorkItemResolvedByUser -> System.Domain.User;
System.WorkItem.IncidentCallingUser -> System.Domain.User;
System.FileAttachmentAddedByUser -> System.Domain.User;
System.WorkItemRelatesToWorkItem -> System.WorkItem;
System.WorkItemAboutConfigItem -> System.ConfigItem
-

N/A

N/A

N/A
N/A
*
*
N/A
N/A

-
-
N/A

Scale

TOTAL
96,000 (Standard Profile) - 12,000 CRs X 2 Review Activities X 4 Reviewers
0 (Incident Usage Profile)
480,000 (Change and Config Profile) - 60,000 CRs X 2 Review Activities X 4 Reviewers

PER USER GROUP

Reviewers Std C&C
=========== ======= ======
Change Managers 13,200 66,000
CAB 1,200 6,000
Emergency CAB 600 3,000
Functional Team 1,200 6,000

TOTAL
60,000 (Standard Usage Profile)
600,000 (Incident Usage Profile)
0 (Change and Config Usage Profile)

PER USER
6 (Standard Usage Profile) - 2 incidents per user per month for 3 months
6 (Incident Usage Profile) - 2 incidents per user per month for 3 months
0 (Change and Config Usage Profile)
TOTAL
60,000 (Standard Usage Profile)
600,000 (Incident Usage Profile)
0 (Change and Config Usage Profile)

PER USER
6 (Standard Usage Profile) - 2 incidents per user per month for 3 months
6 (Incident Usage Profile) - 2 incidents per user per month for 3 months
0 (Change and Config Usage Profile)

TOTAL
0 (out of box) - must be manually populated by customer. If you assume it is populated for
each computer you have:
20,000 (Standard Usage Profile)
100,000 (Incident Usage Profile)
50,000 (Change and Config Usage Profile)

PER USER
1 (Standard Usage Profile)
1 (Incident Uage Profile)
100 (Change and Config Usage Profile)

TOTAL
20,000 (Standard Usage Profile)
100,000 (Incident Usage Profile)
50,000 (Change and Config Usage Profile)

PER USER
1 (Standard Usage Profile)
1 (Incident Usage Profile)
100 (Change and Config Usage Profile)

TOTAL
45,000 (Standard Usage Profile) - 1 notification end point, 1 localazation per user plus a bunch
of star ratings (1/4 of user population rates one knolwedge article)
225,000 (Incident Usage Profile)
1,100 (Change and Config Usage Profile) - assumes only 500 people are actually using SM.
There are no end users.

PER USER
2 (Standard Usage Profile)
2 (Incident Usage Profile)
2 (Change and Config Usage Profile)

TOTAL
114,000 (Standard Usage Profile)
660,000 (Incident Usage Profile)
240,000 (Change and Config Usage Profile)

PER USER
1,800 (Standard Usage Profile) - 30 incidents per analyst per day for three months
1,800 (Incident Usage Profile) - 30 incidents per analyst per day for three months
240 (Change and Config Usage Profile) - 250 Change Owners for 60,000 CRs
TOTAL
114,000 (Standard Usage Profile)
660,000 (Incident Usage Profile)
240,000 (Change and Config Usage Profile)

PER USER
1,800 (Standard Usage Profile) - 30 incidents per analyst per day for three months
1,800 (Incident Usage Profile) - 30 incidents per analyst per day for three months
240 (Change and Config Usage Profile) - 250 Change Owners for 60,000 CRs
 User Role Name User Role Profile Management Group Out of Box Members

Report User Report User Data Warehouse All Authenticated Users

End Users End User Service Manager All Authenticated Users

Read Only Operators Read-Only Operator Service Manager None

Activity Implementers Activity Implementer Service Manager None

Change Initiators Change Initiator Service Manager None

Incident Resolvers Incident Resolver Service Manager None

Problem Analysts Problem Analyst Service Manager None

Change Owners Change Owner Service Manager None

Advanced Operators Advanced Operator Service Manager None

Authors Author Service Manager None

Workflows Workflows Service Manager Account provided during

SM MS setup

Administrators Administrator Data Warehouse + AD User/User Group

Service Manager provided during setup
 Scopes

Deletable/Editable
(assignment is Queue Group Console Tasks Runtime Tasks
editable)

No None None None None

No None None None None

No Global Global Global None

No Global Global Global None

No Global Global Global None

No Global Global Global None

No Global Global Global None

No Global Global Global None

No Global Global Global None

No Global Global Global None

No Global Global None Global

No N/A N/A Global Global

opes Knowledge

Read Knowledge Create Knowledge

Views Templates Classes
Articles Articles

None None None No No

None Global N/A Yes No

Global None N/A Yes No

Global Global N/A Yes No

Global Global N/A Yes No

Global Global N/A Yes No

Global Global N/A Yes No

Global Global N/A Yes No

Global Global N/A Yes Yes

Global Global Global Yes Yes

N/A Global Global Yes Yes

N/A N/A N/A Yes Yes

Knowledge Work Item

Create Work Items Create Change Edit Work Items

Edit Knowledge Delete Knowledge
from All Work Item Requests and from All Work Item
Articles Articles
Classes Activities Classes

No No No No No

No No Yes Yes No

No No No No No

No No No No No

No No No Yes No

No No No No No

No No No No No

No No No Yes No

Yes (CI Group No Yes Yes Yes (WI Queue

Scope) Scope)

Yes (CI Group Yes Yes Yes Yes (WI Queue

Scope) Scope)

Yes No Yes Yes Yes

Yes Yes Yes Yes Yes

 Work Items Configuration I

Edit Manual Edit Incidents,

Edit Activities and
Activities (Status and Problems, Manual Delete Work Items Create CIs
Change Requests
Comment fields) Activities

No No No No No

No No No No No

No No No No No

No Yes (WI Queue No No No

Scope)

No No No No No

No Yes (WI Queue Yes (WI Queue No No

Scope) Scope)

No Yes (WI Queue Yes (WI Queue No No

Scope) Scope)

Yes (WI Queue Yes (WI Queue No No No

Scope) Scope)

Yes (WI Queue Yes (WI Queue Yes (WI Queue No Yes
Scope) Scope) Scope)

Yes (WI Queue Yes (WI Queue Yes (WI Queue No Yes
Scope) Scope) Scope)

Yes Yes Yes No Yes

Yes Yes Yes Yes Yes

Configuration Items Implied Permissions

Read & Edit

Reviewer (Vote and Read & Edit Incident Read (NO EDIT) CIs
Update CIs Delete CIs Comment properties where the user is the where the user is the
only) where the user Affected User custodian
is the reviewer

No No No No No

No No Yes Yes Yes

No No Yes Yes Yes

No No Yes Yes Yes

No No Yes Yes Yes

No No Yes Yes Yes

No No Yes Yes Yes

No No Yes Yes Yes

Yes (CI Group No Yes Yes Yes

Scope)

Yes (CI Group Yes Yes Yes Yes

Scope)

Yes No Yes Yes Yes

Yes Yes Yes Yes Yes

ermissions Notifications

Read (NO EDIT)

Create Personal Create Global
Computers where Edit Notification
WI Assigned to User Notification Notification
the user is the Channels
Subscriptions Subscriptions
Primary User

No No Yes No No

Yes Yes No No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes Yes No No

Yes Yes No No No

Yes Yes Yes Yes Yes

 Authoring

Create/Edit
Create/Edit
Notification Create/Edit Views Create/Edit Tasks Create/Edit Groups
Templates
Templates

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No Yes (Class Scoped) Yes (Class Scoped) Yes No

No No No No No

Yes Yes Yes Yes Yes

 Administration

Create/Edit/Delete Create/Edit/Delete Import/Export/ Create/Edit/ Delete

Create/Edit Queues
List Items User Roles Delete MPs Connectors

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No No No No No

No Yes No No No

No No No No No

Yes Yes Yes Yes Yes

Configure Workflows

No

No

No

No

No

No

No

No

No

No

No

Yes
ID Feature Team
111790 Self-Service Portal
111791 Self-Service Portal
111832 Change & Activities
111745 Knowledge
111746 Knowledge
111751 Search
111760 Configuration Management
111761 Configuration Management
111770 Configuration Management
111807 Self-Service Portal
111840 Admin & Authoring Workspace UI
111851 Search
111852 Search
111747 Search
111780 Incident & Problem
111803 Change & Activities
111816 Configuration Management
111900 Admin & Authoring Workspace UI
117638 Knowledge
123792 Incident & Problem
123794 Incident & Problem
111902 Change & Activities
118567 Change & Activities
111891 Incident & Problem
118265 Incident & Problem
111802 Change & Activities
111853 Change & Activities
117479 Change & Activities
118566 Change & Activities
118573 Change & Activities
111792 Change & Activities
111815 Change & Activities
111854 Change & Activities
111855 Change & Activities
117477 Change & Activities
117480 Change & Activities
117537 Change & Activities
Scenario Title
View My Request Status
Update My request with more information
RA03. Vote on a Review Activity
KM05. View a knowledge article (Portal)
KM03. Browse knowledge articles (Console)
KM02. Search for Knowledge (Portal)
View Configuration Item Instance - Computer, Printers, Proces
View the software and software updates installed on a comp
Browsing configuration items by type, group, etc.
View my announcements in the Portal
View Group Membership
Advanced Search
Simple Search
KM01. Search for knowledge (console)
View Incidents in my queues
Ch07. Monitor progress of Change Request
View changes for an Asset
Personalize a View
KM04. View a Knowledge Article (Console)
SM/Ops Mgr Integration: Viewing Alert Properties from web
SM/Ops Mgr Integration: Viewing Health Explorer from web c
MA04. Complete Manual Activity (Console)
Modify Manual Activity
Link an Incident or Change Requst to a Problem Record
Link Change / Incident work items to the Incident
Ch03. Add Activity to Change Request
Ch01. Create Change Request
Ch06. Link CIs and WIs to Change Request
Create Manual Activity
Create Review Activity
RA05. Change Owner Votes on behalf of Others on a Review A
Ch05. Modifying and Reordering Activities in a Change Reque
RA02. Modify Review Activity
Ch02. Edit Change Request
Ch04. Remove Activity from Change Request
Ch08. Put Change Request on Hold
Ch10. Complete and Close Change Request
117538 Change & Activities
117708 Change & Activities
117717 Change & Activities
118568 Change & Activities
118575 Change & Activities
111779 Self-Service Portal
111781 Incident & Problem
111783 Incident & Problem
111784 Incident & Problem
111785 Incident & Problem
111788 Incident & Problem
116400 Incident & Problem
111782 Incident & Problem
115491 Incident & Problem
118247 Incident & Problem
118248 Incident & Problem
124482 Incident & Problem
111789 Incident & Problem
111736 Knowledge
111749 Knowledge
111794 Configuration Management
111805 Self-Service Portal
111806 Self-Service Portal
111825 Admin & Authoring Workspace UI
111827 Admin & Authoring Workspace UI
115966 Linking Fx & Connectors
111737 Admin & Authoring Workspace UI
111741 Admin & Authoring Workspace UI
111750 Knowledge
111771 Incident & Problem
111819 Console Framework
111822 Console Framework
111823 Console Framework
111826 Admin & Authoring Workspace UI
111828 Admin & Authoring Workspace UI
111829 Admin & Authoring Workspace UI
111839 Admin & Authoring Workspace UI
111843 Admin & Authoring Workspace UI
111844 Admin & Authoring Workspace UI
111845 Admin & Authoring Workspace UI
111858 Change & Activities
111871 Configuration Management
111769 Reporting
125976 Reporting
111733 Admin & Authoring Workspace UI
Ch11. Close Failed Change Request
Ch09. Unblock Failed Change Request
Ch12. Cancel and Close Change Request
Remove Manual Activity
Remove Review Activity
Create a Request for help from web self-service
Create a new Incident
Link Knowledge Article to the Incident
Edit an existing Incident
Escalate an Incident to a different Queue
Link affected Configuration Item to an Incident
Attach a File to the Incident
Apply a template to an Incident to speed data entry
Analysts to mark comments in the action log of incidents as vi
Perform Incident Tasks from SM Console
Perform Incident Tasks from the Incident Form
Start / Stop Timer on the form to facilitate capturing billable
Create a Change Request (RFC) from an Incident
Knowledge article management
KM07. Create knowledge article
Create CIs Manually
Publish an Announcement
Edit Announcements
Create User
Update User
Import data from Microsoft Office Excel®
Create category values
Create and run a task
KM06. Create a knowledge article template
Create Incident Template
Create new public view
Edit a view
Delete a view
Delete User
Edit Category Value
Delete category value
Delete Group
Delete Queue
Edit Task
Delete Task
Ch13. Author Change Templates
Delete a Configuration Item
Run Report from console (using smart header picker)
View a Reports Catalog
Initial Configuration and OOBE
111734 Admin & Authoring Workspace UI
111739 Email,SIP,SMS,Cmd Notifications
111740 Admin & Authoring Workspace UI
111752 DW Infra
111753 Reporting
111754 DW Infra
111755 Security,Authorization,Cred Mgmt
111756 Setup
111757 Admin & Authoring Workspace UI
111758 DW Infra
111759 DW Infra
111762 DW Infra
111766 Reporting
111768 DW Infra
111772 MP Infra & SDK
111773 MP Infra & SDK
111774 MP Infra & SDK
111776 Reporting
111786 Incident & Problem
111800 Admin & Authoring Workspace UI
111804 Admin & Authoring Workspace UI
111808 Email,SIP,SMS,Cmd Notifications
111809 Email,SIP,SMS,Cmd Notifications
111810 DW Infra
111812 Incident & Problem
111818 MP Infra & SDK
111837 Admin & Authoring Workspace UI
111838 Admin & Authoring Workspace UI
111841 Admin & Authoring Workspace UI
111842 Admin & Authoring Workspace UI
111846 Email,SIP,SMS,Cmd Notifications
111847 Email,SIP,SMS,Cmd Notifications
111848 Email,SIP,SMS,Cmd Notifications
111849 Email,SIP,SMS,Cmd Notifications
111859 Change & Activities
111860 Admin & Authoring Workspace UI
111861 Admin & Authoring Workspace UI
111862 Security,Authorization,Cred Mgmt
111863 Security,Authorization,Cred Mgmt
111864 Admin & Authoring Workspace UI
111866 Admin & Authoring Workspace UI
111868 Admin & Authoring Workspace UI
111874 DW Infra
111875 DW Infra
111878 Incident & Problem
Import MP using console
Modifying SMTP Server Notification Channel
Delete a connector instance
DW: West wants an ability to recover from failure condition of
Deliver Reports in Management Packs
DW: (grooming) I want to select grooming schedule which is
Create a user role
Allow activation of Evaluation edition to Licensed edition
Ability to turn on or off CEIP within Administration
DW:Schedule ETL Jobs - "I need to view/configure ETL sched
DW: Monitor DW Engine : “From the console I need to be able
DW: Configure DW contained in a MP
Add a Report to a Reports Catalog
Customer DW Extensibility via Management Packs
Export MP
Update MP
Delete/Uninstall MP
Delete a report from the Reports Catalog
Configure Incident Management
Enable and Disable connector
On-demand execution of connector
Create or format a notification template
Create notification subscriptions
UX - Ability to pause/disable ETL Process for troubleshootin
Configure notification to be sent on state change of Incident
Create MP
Create Group
Edit Group
Create Queue
Edit Queue
Edit Notification Template
Delete Notification Template
Edit Notification Subscription
Delete Notification Subscription
Ch17. Define Configuration Settings for Change Management
Enable/Disable a workflow
Viewing Workflow Execution History/Status
Edit User Role
Delete User Role
Create Run As Profile/Account
Edit Run As Profile/Account
Delete Run As Profile/Account
Scalability: I have multiple SM installations that I want to r
Supportability/Manageability: Centralise logging for ETL and
Route Compliance Errors from a Configuration Basline to Inc
111881 Incident & Problem
111883 Incident & Problem
111886 Incident & Problem
111887 Incident & Problem
111888 Incident & Problem
111892 Reporting
114487 Linking Fx & Connectors
114596 Linking Fx & Connectors
117483 Change & Activities
117539 Change & Activities
118570 Change & Activities
118571 Change & Activities
118572 Change & Activities
118576 Change & Activities
118577 Change & Activities
118578 Change & Activities
119095 Linking Fx & Connectors
119097 Linking Fx & Connectors
119098 Linking Fx & Connectors
119099 Linking Fx & Connectors
119100 Linking Fx & Connectors
119101 Linking Fx & Connectors
119102 Linking Fx & Connectors
119103 Linking Fx & Connectors
119104 Linking Fx & Connectors
119105 Linking Fx & Connectors
119109 Linking Fx & Connectors
119229 Configuration Management
120076 Ops Mgr Integration
120209 Admin & Authoring Workspace UI
120639 Linking Fx & Connectors
120641 Linking Fx & Connectors
120644 Linking Fx & Connectors
120645 Linking Fx & Connectors
120648 Linking Fx & Connectors
120649 Linking Fx & Connectors
122202 Ops Mgr Integration
122204 Ops Mgr Integration
126404 Incident & Problem
111732 Setup
111735 Setup
111817 Setup
114850 Configuration Management
114953 Configuration Management
117712 Authoring Console
Turn new e-mail sent to help desk into an Incident
Install/Remove/Repair E-Mail Integration
Configure Automatic Incident Changes
Create/Edit a Self-Service Request Category Routing Rule
Configure Request Update Behavior
Create a new report using the OOB reports as a starting poin
Configure and Deploy SCCM Connector, Extract Data from S
Configure and deploy AD Connector, extract data from AD a
Ch16. Define Notification Configuration Rules for Change M
Ch15. Define Workflow Configuration Rules for Change Man
Define Configuration Settings for Manual Activities
Define Workflow Configuration Rules for Manual Activities
Define Notification Configuration Rules for Manual Activities
Define Configuration Settings for Review Activities
Define Workflow Configuration Rules for Review Activities
Define Notification Configuration Rules for Review Activities
Create SCCM Connector Instance
Edit SCCM Connector instance
Sync SCCM Computer and related Hardware Inventory data
Sync SCCM Software Inventory data into CMDB
Sync SCCM Software Update data into CMDB
Sync SCCM DCM data into CMDB
Extend SCCM Connector to populate custom-created CI propert
Extend SCCM Connector to populate custom-created CI proper
Filter CI Property or CI Class data from SCCM Connector
Filter data by SCCM Collection for SCCM Connector
Display Sync State and Sync History of Connectors
Admin Confirmation for Final CI Deletion and Connector Inst
Ops Mgr Integration - Convert Alerts to Incidents & keep th
Workload balancing for Service Manager servers
AD Connector: Create AD Connector Instance
AD Connector: Edit AD Connector Instance
AD Connector: Delete AD Connector Instance
AD Connector: Sync AD Computer Data into CMDB
AD Connector: Sync AD User and User Group Data into CMDB
AD Connector: Sync AD Printer Data into CMDB
Ops Mgr Integration -Import Cis from Ops Mgr (MP Elements
Ops Mgr integration - View Alert & CI related information
Ops Mgr Integration - Route/Classify incidents that have b
Single Server Deployment
Uninstall SM
Microsoft® Update for Service Manager
Softgrid Integration for Configuration Management
support generic form for new CI classes (or customization for
Introduce new simple solution with type, view and form defin
117713 Authoring Console
117714 Authoring Console
117715 Authoring Console
117716 Authoring Console
117719 Authoring Console
117720 Authoring Console
117721 Authoring Console
117722 Authoring Console
117723 Authoring Console
117724 Authoring Console
117725 Authoring Console
117726 Authoring Console
117727 Authoring Console
117728 Authoring Console
117729 Authoring Console
117730 Authoring Console
117731 Authoring Console
117732 Authoring Console
117733 Authoring Console
117808 Authoring Console
117809 Authoring Console
119106 Linking Fx & Connectors
119107 Linking Fx & Connectors
119108 Linking Fx & Connectors
119110 Linking Fx & Connectors
119232 Configuration Management
119801 Linking Fx & Connectors
120211 Setup
120556 Configuration Management
111795 Configuration Management
111798 Configuration Management
111870 Configuration Management
111890 Incident & Problem
111904 Change & Activities
120458 Change & Activities
Form Customization - Layout and appearance of forms can be
Form Customization - Track a new piece of data in an existin
Form Customization - Track new simple data on a new form c
Form customizations survive version upgrades
Browse content of Solution Pack
Customize look and feel of Solution (forms, category values, vi
Track a new value in a solution
Track a new type of object in a solution
Include values from new external systems in a solution
Modify or add views to a solution
Modify or add categories in a solution
Modify or add templates in a solution
Modify or add workflows in a solution
Modify or add tasks in a solution
Modify or add connector configuration in a solution
Modify or add reports in a solution
Modify or add user portal pages in a solution
Modify or add group/queue definitions in a solution
Any display text in the solution can be localized to various l
Package one or more SPs and their relevant resources for de
Open/modify multiple SPs simultaneously
Detect deletions from Source DB and subsequently delete co
Delete CMDB instances when Connector instance that created
Track detailed progress of Connectors with dedicated logs an
Handle errors, timeouts, and delays of Connectors
Include Last Inventory data from SCCM for computer CIs
Install LFx Staging DB on Separate DB from CMDB
Installing multiple SM servers and DW servers for redundanc
CI edit – preventing overwrite of manually entered data
Service Maps
Create an incident or change request from an asset
Viewing and adding related information of a CI (WIs, other CIs
Create and Edit Problem Records
Ch14. Change Request Automation
Use Change Management Infrastructure to Support SCCM So
 Report User

End User

Read Only Operator

Change Initiator

Activity Implementer

Incident Resolver

Change Owner

Advanced Operator

Author

Administrator
Workflows
Problem Analyst
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Legend
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Not allowed
No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Allowed
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes(in italics) Only via implied perms
No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes N/A Not applicable
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes - The scenario is not granular enough
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No Yes Yes Yes Yes Yes Yes Yes Yes No Yes
No No No No Yes Yes Yes Yes Yes Yes No Yes
No No No No Yes Yes Yes Yes Yes Yes No Yes
No Yes No Yes No Yes Yes Yes Yes Yes No Yes
No Yes No Yes No Yes Yes Yes Yes Yes No Yes
No Yes No Yes No No No Yes Yes Yes No Yes
No Yes No Yes No No No Yes Yes Yes No Yes
No Yes No Yes No No No Yes Yes Yes No Yes
No Yes No Yes No No No Yes Yes Yes No Yes
No Yes No Yes No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No No No No No No No Yes Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No Yes No No No Yes No No Yes Yes No Yes
No No No No No Yes No No Yes Yes No Yes
No No No No No Yes No No Yes Yes No Yes
No No No No No Yes No No Yes Yes No Yes
No No No No No Yes No No Yes Yes No Yes
No Yes No Yes No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No Yes Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
No No No No No No No No No Yes No Yes
Yes No No No No No No No No No No Yes
Yes No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
No No No No No No No No No No No Yes
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
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mplied perms

rio is not granular enough to indicate which user role profiles can do it