Astra SR 2010

2010 Laporan Berkelanjutan
Sustainability Report
IN THE RIGHT DIRECTION

DAFTAR ISI
CONTENTS
1 Tema: IN THE RIGHT DIRECTION
Theme: IN THE RIGHT DIRECTION
2 Catur Dharma & Visi

Our Philosophy & Vision
3 Dari Redaksi
From the Editor
6 Laporan Dewan Komisaris

Report from the Board of Commissioners
8 Laporan Direksi
Report from the Board of Directors
11 Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011

Environment, Social Responsibility and Security Corporate Policy 2011
14 Peristiwa Penting 2010

2010 Event Highlights
18 Sekilas Astra International

Astra International In Brief
26 Ikhtisar Keuangan
Financial Highlights
28 Program Stakeholder
Stakeholder Program
30 • Pengembangan Masyarakat
Community Development
34 • Masyarakat: Pendidikan
Community: Education
42 • Masyarakat: Peningkatan Pendapatan
Community: Income Generating Activities
46 • Masyarakat: Kesehatan
Community: Health
48 • Lingkungan, Keselamatan & Kesehatan Kerja
Environment, Occupational Health and Safety
62 • Karyawan
Employees
68 • Pelanggan
Customer
74 • Pemasok
Supplier
78 • Pemerintah
Government
81 • Pemegang Saham
Shareholders
84 Sekilas AFC & AGC

AFC & AGC in Brief
88 Penghargaan dan Sertifikasi 2010

2010 Awards and Certifications
90 Struktur Organisasi
Organisation Structure
93 Kontributor Data LK3

EHS Data Contributor
97 GRI Cross Reference Index

GRI Cross Reference Index
100 Daftar Tabel dan Grafik

List of Tables and Graphs
101 Lembar Umpan Balik

Feedback Form
IN THE RIGHT DIRECTION
Astra selalu berpacu untuk meraih keunggulan.
Kinerja yang positif diimbangi dengan terus
merangkul dan memperhatikan harapan seluruh
para pemangku kepentingan. Dalam kesatuan
ini, Astra bergerak maju dalam langkah yang
harmonis dan dinamis sesuai dengan tanggung
jawabnya pada masing-masing stakeholder.
Dengan cita-cita agar Astra dan seluruh
stakeholder berkembang secara berkelanjutan,
Astra senantiasa siap mengulurkan tangan yang
menjaga agar semua pihak selalu menapak
menuju arah yang tepat.
Astra constantly pushes to attain excellence. Positive achievements are

balanced by embracing and aligning ourselves to the expectations of
stakeholders. Thus unified, Astra moves with harmonious yet dynamic steps
in line with its responsibilities to each stakeholder. With a dream to secure
sustainable growth for the Company and its stakeholders, Astra remains
committed to lend a helping hand to have everyone go in the right direction.
Laporan Berkelanjutan • Sustainability Report • Astra International 2010 1

Catur Dharma
Our Philosophy
Menjadi Milik yang Bermanfaat bagi Bangsa dan Negara

1 To be an Asset to the Nation
Memberikan Pelayanan Terbaik kepada Pelanggan

2 To Provide the Best Service to Our Customers
Menghargai Individu dan Membina Kerja Sama

3
To Respect Individuals and Promote Teamwork
Senantiasa Berusaha Mencapai yang Terbaik

4 To Continually Strive for Excellence
Visi
Vision
Menjadi salah satu perusahaan dengan pengelolaan terbaik di Asia Pasifik dengan
penekanan pada pertumbuhan yang berkelanjutan dengan pembangunan
kompetensi melalui pengembangan sumber daya manusia, struktur keuangan
yang solid, kepuasan pelanggan dan efisiensi.
To be one of the best managed corporations in Asia Pacific with emphasis on sustainable growth by building
competence through people development, solid financial structure, customer satisfaction and efficiency.
Menjadi perusahaan yang mempunyai tanggung jawab sosial

serta ramah lingkungan.
To be a socially responsible corporation and to be environmentally friendly.
2 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Dari Redaksi
From the Editor
Astra selalu memberikan perhatian kepada para

pemangku kepentingan dalam upaya memenuhi
hak-hak mereka.
Astra constantly pays attention to its stakeholders in an
effort to fulfill everyone’s aspirations.
Dalam menjalankan usahanya Astra selalu In conducting its business, Astra is committed
berpegang teguh pada prinsip triple bottom to the principles of the triple bottom line, which
line, yang berfokus pada keseimbangan kinerja focuses on the balance of financial (profit), social
keuangan (profit), sosial (people) dan lingkungan (people) and environmental (planet) performance.
(planet). Sebagai salah satu grup perusahaan besar As a large corporate group that continues to
yang terus berkembang, Astra memiliki banyak grow, Astra has many stakeholders who offer
pemangku kepentingan yang turut berperan dalam their respective contributions to the Company’s
pertumbuhan perusahaan. Pemangku kepentingan growth. These stakeholders include shareholders,
tersebut meliputi: pemegang saham, karyawan dan employees and their families, customers, suppliers,
keluarganya, pelanggan, pemasok, pemerintah, the government, the surrounding community
masyarakat sekitar maupun lingkungan. Bagi and the environment. For Astra, all stakeholders
Astra, para pemangku kepentingan tersebut are critically important. For this purpose, Astra
sangat penting artinya. Oleh karena itu, Astra constantly pays attention to its stakeholders in
selalu memberikan perhatian kepada para an effort to fulfill everyone’s aspirations. This
pemangku kepentingan dalam upaya memenuhi sustainability report provides an illustration of the
hak-hak mereka. Laporan Berkelanjutan ini akan relationship and interaction between Astra and its
memberikan gambaran hubungan dan interaksi stakeholders. (2.8, 3.6, 4.14)
antara Astra dan para pemangku kepentingannya.
(2.8, 3.6, 4.14)
Laporan Berkelanjutan ini disusun berdasarkan This Sustainability Report is prepared in accordance
standar Global Reporting Initiative (GRI) guidelines with the Global Reporting Initiative (GRI) guidelines
dan diterbitkan setahun sekali. Laporan serupa yang and is published once a year. The same report
kami susun tahun lalu berhasil meraih penghargaan which was prepared last year was awarded The
The most consistent and commitment dalam most consistent and commitment in the Indonesia
kontes Indonesia Sustainability Report Award 2010. Sustainability Report Award 2010. This report
Laporan ini sekaligus menunjukkan komitmen is also a testimony to Astra’s commitment to
Astra untuk selalu terbuka memberikan informasi consistently provide information to all stakeholders
kepada semua pemangku kepentingan tentang regarding the company’s well-defined purpose
tujuan perusahaan yang jelas untuk melanjutkan to pursue business growth and sustain growth in
pertumbuhan usahanya serta mempertahankan a responsible manner, which pays due regard to
pertumbuhan tersebut secara bertanggung jawab, environmental and social aspects. (2.8, 3.1, 3.2,
dengan tidak melupakan aspek lingkungan dan 3.3, 3.10)
sosial. (2.8, 3.1, 3.2, 3.3, 3.10)
2.8 : Scale of the reporting organization. 3.6 : Boundary of the report.

3.1 : Reporting period. 3.10 : Explanation of the effect of any re-statements of information.
3.2 : Date of most recent previous report. provided in earlier reports, and the reasons for such re-statement.
3.3 : Reporting cycle. 4.14 : List of stakeholder groups engaged by the organization.

Dari Redaksi
From the Editor
Di tahun 2010 ini, kami tetap menggunakan data In 2010, we used data from all of the Company’s
dari semua enam divisi/line bisnis perusahaan yang six business divisions/lines, extending over various
tersebar di berbagai wilayah di Indonesia. Pada regions in Indonesia. This year, the business units
tahun ini jumlah perusahaan yang berkontribusi that contributed to the preparation of this report
dalam penyusunan laporan ini sebanyak 406 included 406 installations from 99 subsidiary,
instalasi dan berasal dari 99 perusahaan yang affiliated and joint companies. Data is collected
terdiri dari anak perusahaan, perusahaan terafiliasi through standard procedures. We have organized
maupun perusahaan gabungan. Data dikumpulkan information based on those stakeholders who are
melalui prosedur penghitungan standar. Kami in a position to receive impact from the Company’s
mencoba menyajikan informasi berdasarkan activities. We hope the information presented
pemangku kepentingan yang menerima dampak herein will provide a comprehensive and true
dari kegiatan perusahaan. Kami berharap informasi representation of the relationships between Astra
yang disajikan mampu memberikan gambaran and its stakeholders. (2.9, 3.5, 3.6, 3.7, 3.8,
yang komprehensif mengenai hubungan Astra dan 3.9, 3.11)
para pemangku kepentingannya. (2.9, 3.5, 3.6,
3.7, 3.8, 3.9, 3.11)
Secara khusus Laporan ini akan menyajikan In particular, this report presents an illustration of
gambaran implementasi kebijakan-kebijakan the implementation of Astra’s policies in the area
Astra dalam bidang Lingkungan, Kesehatan of Environment, Health and Safety (EHS) and Social
dan Keselamatan Kerja (LK3) dan tanggung Responsibility. Implementation of these policies is
jawab sosial. Pengimplementasian kebijakan- manifested in various programs. We hope that this
kebijakan tersebut diwujudkan dalam berbagai Sustainability Report may provide an assessment of
program. Kami berharap Laporan Berkelanjutan Astra’s position in Indonesia, in its efforts to reduce
ini dapat memberikan gambaran posisi Astra di the negative impacts from Company growth in
Indonesia, dalam rangka mengurangi dampak order to contribute optimally in building the nation.
negatif pertumbuhan perusahaan dan usaha-
usahanya untuk berkontribusi maksimal dalam
pembangunan bangsa.
Laporan Keberlanjutan
2007, 2008 dan 2009.
2007, 2008 and 2009.
2.9 : Significant changes during the reporting period regarding size, 3.8 : Basis for reporting on joint ventures, subsidiaries, leased facilities,
structure, or ownership. outsourced operations, and other entities.
3.5 : Process for defining report content. 3.9 : Data measurement techniques and the bases of calculations.
3.6 : Boundary of the report. 3.11 : Significant changes from previous reporting periods in the scope,
3.7 : State any specific limitations on the scope or boundary of the report. boundary, or measurement methods applied in the report.

Tabel Table 1
Pemangku Kepentingan Astra (4.4, 4.14, 4.16, 4.17)
Astra Stakeholders
Pemangku Kepentingan Pendekatan Komunikasi Frekuensi

No.
Stakeholders Communication Channel Frequency
1 Pemegang Saham Rapat Umum Pemegang Saham & penerbitan Minimal 1 tahun sekali
Shareholder Laporan Tahunan At least once a year
General Meeting of Shareholders & publication of
Annual Report
2 Karyawan Melalui forum bipartit yang diwakili serikat Forum bipartit 1-3 bulan sekali & Genba 3
Employees pekerja & Forum Genba kali setahun
Through bipartite forums with representatives Bipartite forum once every 1 to 3 months &
from the workers’ union & Forum Genba Genba 3 times annually
3 Pelanggan Customer gathering Minimal 1 tahun sekali
Customer At least once a year
4 Masyarakat Forum komunikasi dan komunikasi informal Forum komunikasi dilakukan setiap 3 bulan
Community Communication forums and informal sekali & komunikasi informal dilakukan
communication sesuai kebutuhan
Communication Forums are held once
every 3 months & informal communication
is carried out as required
5 Pemasok Evaluasi atau review bersama Selama kontrak berjalan, evaluasi dilakukan
Suppliers Joint evaluation or review di akhir kontrak
Throughout the duration of the contract,
evaluation is conducted toward the end of
the contract
6 Pemerintah Pelibatan dalam berbagai program lingkungan Tergantung kebutuhan
Government dan sosial & pertemuan informal As required
Involvement in various environmental and social
programs & informal meetings
7 Lingkungan Penerapan sistem Astra Green Company Sepanjang tahun
Environment Implementation of the Astra Green Company Entire year
system
4.4 : Mechanisms for shareholders and employees to provide 4.17 : Key topics and concerns that have been raised through stakeholder
recommendations or direction to the highest governance body. engagement, and how the organization has responded to those
4.14 : List of stakeholder groups engaged by the organization. key topics and concerns, including through its reporting.
4.16 : Approaches to stakeholder engagement, including frequency of
engagement by type and by stakeholder group.

Laporan Dewan Komisaris
Report from the Board of Commissioners
Pemulihan kondisi perekonomian Indonesia yang The recovery of the economy proceeded extremely
berlangsung sangat baik pada tahun 2009 dan 2010 well during 2009 and 2010 and played a role in
turut mendorong berbagai pencapaian Astra yang promoting a string of outstanding achievements
amat membanggakan hati. Secara konsisten, sukses by Astra. The success that has been accomplished
yang dicapai tercermin dalam kemajuan pada aspek was reflected in the consistent development of
people, planet, and profit yang terhubungkan dalam the people, planet, profit triple bottom line, the
prinsip triple bottom line sebagai landasan operasional operational principle that drives Astra Group
yang kuat dan mendorong laju pertumbuhan Grup growth. (1.1)
Astra selama ini. (1.1)
Kami menyusun Laporan secara berkesinambungan We have continued to prepare this Report, not
ini tidak semata sebagai bagian dari praktik tata kelola merely as part of our corporate governance
yang terus ditekankan dalam bisnis kami. Namun, kami responsibility, consistent focus in our business but
bertekad memberi gambaran yang transparan dan also as a transparent and comprehensive illustration
komprehensif mengenai kesuksesan yang telah diraih of the success that we have thus far achieved.
ini, bukan hanya oleh Astra sebagai entitas bisnis yang These achievements were made both by Astra as a
berdiri sendiri, namun dalam kaitan dan hubungan stand-alone business entity and stakeholders who
yang senantiasa dibina dan ditingkatkan dengan are partnered through strong relationships that are
seluruh pemegang kepentingan yang berhubungan intensively fostered and enhanced on a daily basis.
dengan kami sehari-hari.
Astra secara konsisten telah membuktikan komitmen Astra has consistently proven its strong
yang kuat dengan serangkaian program CSR yang commitment to a series of CSR programs that
sudah dilakukan selama bertahun-tahun serta have been carried out over the years and to
peningkatan kualitas dan cakupannya di seluruh improve the quality as well as coverage. We

Astra secara konsisten telah membuktikan
komitmen yang kuat dengan serangkaian
program CSR.
Astra has consistently proven its strong
commitment to a series of CSR programs.
pelosok tanah air. Kami senantiasa menjaga agar always strive to maintain an optimum contribution
kontribusi yang optimal dapat terwujud melalui through planning that is appropriately guided by
perencanaan yang terlaksana dengan baik, melalui the President’s letter and a one-year corporate
guidance dalam bentuk President letter dan one policy, as well as by Astra Green Company (AGC)
year corporate policy, serta panduan Astra Green and Astra Friendly Company (AFC) guidelines.
Company (AGC) dan Astra Friendly Company We also emphasize efforts to enhance the
(AFC) sebagai perangkat yang menjaga kualitas measurement criteria used within AGC and AFC
implementasinya. Kami juga menekankan pada upaya as well as increasing program coordination and
penyempurnaan kriteria pengukur yang digunakan communication. Astra continues to raise awareness
dalam standar AGC dan AFC serta peningkatan proses among all constituents at Astra of the importance
pelaksanaan koordinasi dan komunikasi program, of a sustainable balance between profitability,
karena hal tersebut mendorong urgensi untuk community development and protection of the
terus meningkatkan kesadaran seluruh konstituen environment as well as security, health and safety
Astra akan pentingnya keseimbangan profitabilitas, concerns.
pengembangan masyarakat dan perlindungan LK3
yang sempurna dan berkesinambungan.
Sebagai perusahaan yang senantiasa menjunjung As a company that constantly upholds excellence
keunggulan sebagai sasaran utama organisasi, Astra as the main organizational target, Astra will
akan berusaha untuk terus berada dalam barisan continue to drive efforts to be in the forefront as
terdepan yang menjadi motor pertumbuhan ekonomi the motor for growth of the economy and people
dan masyarakat Indonesia. Dalam perjalanannya, kami of Indonesia. In our journey to attain our vision to
mewujudkan visi menjadi perusahaan kebanggaan be the pride of Indonesia.
Indonesia melalui pencanangan program Astra 2020.
Jakarta, April 2011

PT Astra International Tbk,
Budi Setiadharma
Presiden Komisaris
President Commissioner
1.1 : Statement from the most senior decision maker of the organization.

Laporan Direksi
Pertumbuhan yang berkelanjutan dan Sustainable and responsible growth has become
bertanggung jawab telah menjadi komitmen Astra a commitment of Astra as internalized in its
yang terinternalisasi dalam filosofi Catur Dharma Catur Dharma philosophy and as applied in daily
Perusahaan dan diterapkan dalam kegiatan activities. Over time, we have also recognized
sehari-hari. Dengan berjalannya waktu, kami juga and felt the importance of involvement and
menyadari dan merasakan pentingnya keterlibatan participation by all stakeholders in creating added
dan peran serta setiap pemangku kepentingan value. For Astra, it is not possible to generate
dalam menciptakan nilai tambah. Bagi Astra, growth that is optimal and that can be sustained
tidaklah mungkin pertumbuhan kami optimal over the long term if the rights of stakeholders are
dan dapat dipertahankan dalam jangka panjang neglected. Therefore, stakeholders are important in
jika hak pemangku kepentingan terabaikan. Oleh recording sustainable and responsible growth.
karenanya, pemangku kepentingan senantiasa
menjadi elemen-elemen penting dalam rumus
yang digunakan Astra untuk pertumbuhan yang
berkelanjutan dan bertanggung jawab hingga
saat ini.
Pada tahun 2010, kami bersyukur telah berhasil In 2010, we are extremely grateful to have
meraih kinerja yang amat menakjubkan pasca successfully achieved a post-crisis performance that
krisis. Kami yakin akan kekuatan fondasi yang is truly tremendous. We believe that the foundation
telah dibangun untuk menopang langkah that has been built will fuel our leap towards a
kami menuju babak baru dalam wacana Astra new chapter, with the Astra 2020 Roadmap. This
2020. Inisiatif ini tidak hanya untuk mendorong initiative was launched not only to propel business
pertumbuhan bisnis ke depan, akan tetapi dari growth for the future, but to give increasing

Kontribusi Astra dipusatkan pada program CSR
untuk memberdayakan masyarakat melalui
program di bidang pendidikan dasar, lingkungan,
kesehatan dan peningkatan pendapatan.
Astra’s contribution is focused on CSR programs to
empower communities through programs in basic
education, health and income generation activities.
kemajuan ini, kami wajib memberi kontribusi contributions back to all stakeholders who are
kembali kepada setiap pemangku kepentingan involved in growth creation.
yang turut andil dalam pertumbuhan itu sendiri.
Agar jelas dan terarah, dirumuskan Strategic To be clear and focused, we have formulated
Triple Roadmap (1.1) sebagai hasil dari proses the Strategic Triple Roadmap (1.1) to identify
identifikasi dan tata ulang fokus bisnis dan and redefine business focus with ambitious and
operasional dengan sasaran-sasaran yang sangat challenging targets. The Portfolio Roadmap outlines
ambisius dan menantang sepanjang sejarah Astra. a business development strategy which relies on
Portfolio Roadmap memberi gambaran strategi producing quality products with excellent systems to
pengembangan bisnis yang bertumpu pada promote our position as one of the best managed
kondisi pasar dan kualitas untuk menjadi salah companies in Asia. The People Roadmap shows
satu perusahaan terbaik di tingkat global. People the direction of human resource development
Roadmap menunjukkan arah pengembangan required to support operational targets. While the
sumber daya manusia untuk mendukung target roles and investments made by Astra in developing
business portfolio. Sedangkan peran dan investasi communities and protecting the environment are
Astra dalam mengembangkan masyarakat dan outlined in the Public Contribution Roadmap, in the
perlindungan lingkungan dicanangkan dalam pursuit of attaining Astra’s aspiration to become ‘The
Public Contribution Roadmap, untuk mewujudkan Best Company in Corporate Social Responsibility’.
cita-cita Astra sebagai ‘The Best Company in
Corporate Social Responsibility’.
Kontribusi Astra dipusatkan pada program CSR Astra’s contribution is focused on CSR programs to
untuk memberdayakan masyarakat melalui empower communities through programs in basic
program di bidang pendidikan dasar, kesehatan education, health and income generation activities
dan peningkatan pendapatan dalam rangka in order to alleviate poverty and sustainably build
mengentaskan kemiskinan dan membangun a better quality of life. While in matters of the
kualitas hidup yang lebih baik. Sementara di environment, each Astra company is obliged to
bidang lingkungan hidup, setiap perusahaan Astra comply with regulations and meet responsibilities.
1.1 : Statement from the most senior decision maker of the organization.

Laporan Direksi
dituntut terus mendorong upaya pemenuhan Global demands to control emissions and pollution
kepatuhan dan tanggung jawab terhadap setiap continue to be a focus for measures that need to
perundangan yang berlaku. Tuntutan masyarakat be built into business processes. In so doing, Astra
dunia, terkait emisi, polusi dan perubahan iklim is fulfilling its commitments to be friendlier to the
terus menjadi tantangan yang harus direspons environment and heighten awareness for creating
dengan inovasi kami untuk membangun a balance between environmental protection and
proses bisnis yang lebih bersahabat dengan business development.
lingkungan dan masyarakat sekaligus perlunya
meningkatkan kesadaran untuk mempertahankan
keseimbangan antara perlindungan lingkungan
dan perkembangan usaha.
Ke depan, kami berharap Astra terus membangun Going forward, Astra will continue to shape its
dan mengembangkan diri sebagai perusahaan business practices in order to be a company that
yang membanggakan bangsanya, baik melalui is a treasure to the nation. Through numerous
kontribusi terhadap perekonomian bangsa secara contributions to the nation’s economy and
formil maupun manfaat bagi peningkatan kualitas society, multi-dimensional benefits can and will be
kehidupan masyarakat yang multi-dimensional delivered on a national scale. (1.1, 1.2)
dan berskala nasional. (1.1, 1.2)
Jakarta, April 2011

Prijono Sugiarto
Presiden Direktur
President Director
1.1 : Statement from the most senior decision maker of the organization. 1.2 : Description of key impacts, risks, and opportunities.

Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011
Sesuai dengan kebijakan Perusahaan, dimana Based on Company policy, to maintain a

untuk mencapai sustainable business, salah satu sustainable business we need to integrate the
Strategic Triple Roadmap yang harus dicapai adalah Public Contribution Roadmap as an integral
Public Contribution Roadmap. Hal ini mendorong element of the Triple Strategy Roadmap. This will
kita untuk mempersiapkan milestone yang tepat drive us to prepare appropriate milestones in order
untuk mengembangkan program Environment to develop Environment Health & Safety (EHS),
Health & Safety (EHS), Corporate Social Corporate Social Responsibility (CSR) and Corporate
Responsibility (CSR) and Corporate Security, menuju Security programs on our way to becoming The
The Best Company in CSR & The Best Security in Best Company in CSR and the Best Corporate
Indonesia di tahun 2020. Security in Indonesia by the year 2020.
Sinergi program EHS, CSR & Security antara Grup The synergy of EHS, CSR & Corporate Security
Astra, Astra Foundations & Corporate yang efektif programs between the Astra Group, Astra
dan berkelanjutan mencapai satu titik tujuan harus Foundations and Corporate HQ, to be effective
selalu menjadi semangat dalam menjalankan and sustainable in reaching a common destination,
program. Affiliate company adalah garda terdepan must have passion in program delivery. Subsidiary
dalam membangun reputasi Astra di bidang companies are the frontliners in building Astra’s
EHS, CSR & Security, Astra Foundation menjadi reputation in the area of EHS, CSR & Corporate
mitra dalam penerapannya (khususnya terkait Security, while Astra Foundations are partners in
pengembangan masyarakat maupun pendidikan) the application (especially related to community
dan corporate menjadi policy maker, pengarah dan development and education) and Corporate HQ
fasilitator agar implementasi program ESRS menjadi is the policy maker, directing and facilitating the
semakin sinergi, efektif dan efisien. implementation of ESRS programs as synergic,
effective and efficient.

Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011
Astra terus berupaya menyiapkan tim dengan kompetensi

dan kaderisasi yang baik, perencanaan yang sistematis
untuk program-program inovasi dan improvement di
bidang EHS, CSR and Security.
Astra is always preparing teams that have competence and good
regeneration, systematic planning for programs in innovation and
improvement in the areas of Corporate EHS, CSR and Corporate Security.
Oleh karena itu setiap pimpinan diharapkan Therefore, each leader is expected to constantly
senantiasa mengantisipasi perubahan yang terjadi anticipate changes that are related to EHS, CSR &
di bidang EHS, CSR & Security baik di level lokal, Corporate Security at the local, national and global
nasional maupun global yang dapat mempengaruhi levels which may potentially affect operational
operasional dan kinerja bisnis. Hal ini dapat and business performance. This can be done by
dilakukan dengan menyiapkan tim yang memiliki preparing teams that have competence and good
kompetensi dan kaderisasi yang baik, perencanaan regeneration, systematic planning for programs in
yang sistematis untuk program-program inovasi innovation and improvement in the areas of EHS,
dan improvement di bidang EHS, CSR & Security CSR & Corporate Security so that we can generate
sehingga dapat memberikan nilai tambah yang besar greater added value in a sustainable business.
bagi keberlanjutan bisnis.
To that end, Astra Group is expected to achieve
Untuk itu, maka Grup Astra diharapkan dapat performance in EHS, CSR & Corporate Security in
mencapai kinerja bidang EHS, CSR & Security pada 2011 as follows:
tahun 2011, sebagai berikut:
Environment, Health and Safety Environment, Health and Safety

1. Implementasi Astra Green Company (AGC) 1. Implementation of Astra Green Company (AGC)
minimal dengan peringkat “Hijau”. with a minimum rating of “Green”.
2. Efisiensi sumber daya alam dan energi minimal 2. Efficiency of natural resources and energy at a
sebesar 5% per satuan produk dibandingkan minimum of 5% per unit of product compared
tahun 2010, melalui penerapan program cleaner to the year 2010, through the implementation
production. of cleaner production programs.
3. Penurunan emisi Gas Rumah Kaca (GRK) 2% per 3. Greenhouse gas emission reductions of 2% per
satuan produk dibandingkan tahun 2010. unit of product compared to the year 2010.
4. Zero workplace incident serta melakukan 4. Zero workplace incidents as well as conducting
pencatatan, analisis & program antisipasi insiden. recording, analysis & incident anticipation programs.
5. Pembinaan lingkungan, kesehatan dan 5. Development of environment, health and
keselamatan kerja untuk pihak ketiga safety programs for third parties (contractors/
(kontraktor/outsource). outsourcing parties).
Corporate Social Responsibility Corporate Social Responsibility

1. Implementasi Astra Friendly Company (AFC) 1. Implementation of Astra Friendly Company
minimal dengan peringkat “bintang 3”. (AFC) with a minimum rating of “3 star”.
2. Memiliki program CSR yang sejalan dengan dampak 2. Having CSR programs that are in line with
bisnis untuk meningkatkan social protection: business impacts to improve social protection:
1.2 : Description of key impacts, risks, and opportunities. 4.8 : Internally developed statements of mission or values, codes of conduct, and principles
relevant to economic, environmental, and social performance and the status of their
implementation.

a. Memiliki 1 (satu) progam Income a. Having 1 (one) program in Income
Generating Activity (IGA) di setiap instalasi Generating Activities (IGA) at each
(head office/cabang/site/plant). installation (head office / branch / site /
b. Melakukan minimal 1 program pembinaan plant).
pendidikan (support kurikulum atau b. Carry out at least 1 education program
ekstrakurikuler) di tiap perusahaan untuk (curricular or extracurricular) in each
masyarakat sekitar. company for the surrounding community.
c. Program pendidikan kepedulian masyarakat c. Community education programs on
tentang kesehatan (untuk ibu dan health care (for mothers and children) and
anak) dan lingkungan (sanitasi), serta environment (sanitation) and safety.
keselamatan.
Security Corporate Security

1. Komitmen, keseriusan dan fokus dalam 1. Commitment, seriousness and focus in
implementasi pelaksanaan Astra Security implementing the Astra Security Management
Management System (ASMS) di setiap System (ASMS) in each company within the
perusahaan Grup Astra, dengan pencapaian Astra group, with a minimum achievement of
minimal “Hijau”, atau terbaik “Emas”. “Green”, or the best classification “Gold”.
2. Rekruitmen bidang security yang memilih 2. Recruitment in security for high quality human
“SDM berkualitas”, peningkatan kompetensi resources, improvement in competence and
dan security awareness melalui pemberian security awareness through the best security
pendidikan dan pelatihan terbaik di bidang education and training programs, at each level
security, di setiap level (Pimpinan Perusahaan, (the management of the Company, Staff and
Staf, Danru dan Anggota Security), sebagai Danru and Security personnel), as the basis for
dasar penentuan jenjang karir dan promosi. determining career paths and promotions.
3. Perencanaan, pengadaan dan implementasi 3. Planning, procurement and implementation
security devices yang “terkini dan mumpuni”, of security devices that are current and
disesuaikan dengan ruang lingkup dan appropriate, adapted to the scope and
karakteristik usaha perusahaan. characteristics of the Company’s businesses.
4. Peningkatan kualitas networking dengan aparat 4. Improvement in the quality of networking with
keamanan dan komunitas lain dapat lebih the security forces and other communities to be
“terukur”. more “measurable”.
Demikian arahan saya, semoga semua yang kita Such is the direction of ESRS. Hopefully, all our
rencanakan diberikan kemudahan oleh Tuhan Yang plans are given blessings by Almighty God and
Maha Esa sehingga kita dapat merealisasikannya di may progress smoothly in the coming year. (1.2,
tahun mendatang. (1.2, 4.8) 4.8)
Terima kasih atas komitmen dan dedikasinya. Thank you for your commitment and dedication.
Jakarta, 1 Desember 2010

Arief Istanto
Chief

Peristiwa Penting 2010
3 & 12 Jan: Sinergi 14 Jan: Rehabilitasi Sumatera Barat 23 Jan: Jelajah dunia 4 Feb: Lomba Pertolongan 15 Feb: Beasiswa Astra
donor darah Grup Astra Penandatanganan MoU Proyek bersama Honda Pertama Gawat Darurat 2009/2010 Tahap II,
Serangkaian kegiatan Rehabilitasi Sumatera Barat untuk “Safety Fun Riding (PPGD) Astra International Suwargo
donor darah keluarga melakukan rekonstruksi dan rehabilitasi Rally” bersama Honda PT Astra International Pemberian beasiswa kepada
besar dan Direktur sekolah, puskesmas, dan fasilitas ibadah Club Community di Tbk-Head Office dan 16 sekolah di Kelurahan
PT Federal International paska gempa 30 September 2009 yang Jayapura, meliputi tur Politeknik Manufaktur Astra Sungai Bambu, Warakas
Finance, PT Asuransi Astra diprakarsai oleh PT Astra International mancanegara dengan memperingati bulan K3 dan Papanggo, dengan total
Buana dan Isuzu sebagai Tbk, PT United Tractors Tbk, PT Komatsu 180 peserta yang dimulai Nasional P2K3L dengan penerima beasiwa terdiri dari
peserta donor darah dan Indonesia, PT Komatsu Marketing & dari kantor Astra Motor mengadakan lomba 600 anak di tingkat SD, SMP
juga turut mengundang Support Indonesia, PT United Tractors dan berakhir di Papua Pertolongan Pertama Gawat dan SMU.
Ketua PMI, M. Jusuf Kalla Pandu Engineering, PT Toyota Astra Nugini. Darurat (PPGD) untuk 15 Feb: Astra Scholarship
dan Ketua PMI Jakarta, Motor, PT Federal International Finance, 23 Jan: Exploring the meningkatkan kompetensi 2009/2010 Phase II,
Rini Sutiyoso. dan PT Toyota Motor Manufacturing world with Honda dan awareness karyawan Suwargo
3 & 12 Jan: Astra Group Indonesia. terhadap program K3.
“Safety Fun Riding Presenting scholarships to
Synergy of blood 14 Jan: Rehabilitation of West Rally” with the Honda 4 Feb: Astra International’s 16 schools in Sungai Bambu,
donation Sumatra Club Community in First-Aid Competition Warakas and Papanggo, with
PT Federal International Signing of the MoU for the West Jayapura, covering an PT Astra International Tbk.- 600 total recipients, students
Finance, PT Asuransi Sumatra Rehabilitation Project involving international tour with Head Office and Politeknik at the elementary, junior high
Astra Buana and Isuzu reconstruction and rehabilitation of 180 participants, which Manufaktur Astra celebrated and high school levels.
employees as well as schools, health centers and religious started at the Astra the National Health and Safety
Directors participated facilities following the earthquake on Motor office and finished month by holding a First-Aid
in blood donor drives September 30, 2009, initiated by up in Papua New Guinea. competition to improve
with a special invitation PT Astra International Tbk, PT United employees’ competence and
extended to the Chairman Tractors Tbk, PT Komatsu Indonesia, awareness of Occupational
of Red Cross Indonesia PT Komatsu Marketing & Support Health and Safety programs.
(PMI) M. Jusuf Kalla and Indonesia, PT United Tractors Pandu
Chairwoman of Red Cross Engineering, PT Toyota Astra Motor,
Indonesia-Jakarta, Rini PT Federal International Finance and
Sutiyoso. PT Toyota Motor Manufacturing Indonesia.
Januari January Februari February
April April Mei May
20 Apr: Kurangi Emisi, 23 Apr: Penyerahan 4 23-28 Apr: Bantuan 9 Mei: Peresmian 18 Mei: Peresmian Nama Yayasan
Selamatkan Bumi Gedung Sekolah dari YABP Kebakaran Papanggo Renovasi Masjid Pendidikan Astra Michael D. Ruslim
Melakukan penanaman PT Astra International Tbk PT Astra International Tbk Baiturrahman, Jabar (YPA-MDR)
Bakau (Mangrove) di kawasan melalui Yayasan Astra Bina and PT Astra Daihatsu Motor Peresmian penggunaan Peresmian perubahan nama Yayasan Astra
Hutan Angke Kapuk, Jakarta Pendidikan (YABP) menyerahkan menyalurkan bantuan kepada kembali Masjid Bina Pendidikan (YABP) menjadi Yayasan
Utara melalui gerakan 4 gedung sekolah hasil korban kebakaran berupa Jami’ Baiturrahman, Pendidikan Astra Michael D. Ruslim (YPA-
pelestarian lingkungan renovasi beserta sarana bahan pangan, sandang dan Cisaat, Sukabumi MDR) bersamaan dengan penyelenggaraan
secara berkesinambungan pendukung, terdiri dari SDN paket sekolah, serta fasilitas setelah dilaksanakan peringatan Hari Pendidikan Nasional
dalam “United Tractors for Karyasari 01, SDN Karyasari sanitasi dan kesehatan di renovasi oleh PT Astra Grup Astra 2010 di Taman Mini Indonesia
natuRE and Environmental 03, SDN Hegarmanah dan SDN lokasi kebakaran, dengan International Tbk atas Indah (TMII) Jakarta sekaligus penyerahan
Sustainability” (UTREES). Pabangbon 01 yang berlokasi di mengirimkan tim rescue kerusakan pasca tragedi simbolik beasiswa kepada 37 guru dan
20 Apr: Reduce Emissions, Kecamatan Leuwiliang kepada dilengkapi tim security untuk gempa bumi Jawa Barat 2.726 siswa SD, SMP, SMA serta bantuan
Save the Planet Pemerintah Kabupaten Bogor. menjaga keamanan dan tahun 2009. fasilitas pendidikan lainnya.
23 Apr: Hand-over of 4 ketertiban. 9 May: Inauguration 18 May: Inauguration of the Name
Planting Mangroves in the
Angke Kapuk Forest, North School Buildings from YABP 23 - 28 Apr: Papanggo Fire of Renovated Pendidikan Astra Michael D. Ruslim
Jakarta through a sustainable PT Astra International Tbk Relief Baiturrahman Mosque, Foundation (YPA-MDR)
environmental conservation through Astra Bina Pendidikan PT Astra International Tbk West Java Inaugurating the name change from
movement in “United Tractors Foundation (YABP) handed over and PT Astra Daihatsu Motor Inaugurating the Astra Bina Pendidikan Foundation (YABP)
for NatuRE and Environmental 4 renovated school buildings and distributed aid in the form reopening of Jami’ to Pendidikan Astra Michael D. Ruslim
Sustainability” (UTREES). supporting facilities, consisting of food, clothing and school Baiturrahman Mosque, Foundation (YPA-MDR) in conjunction
of elementary schools SDN kits to fire victims, as well as Cisaat, Sukabumi after with the commemoration of the National
Karyasari 01, SDN Karyasari providing sanitary and health PT Astra International Education Day 2010 by the Astra Group
03, SDN Hegarmanah and facilities near the fire location, Tbk completed in Taman Mini Indonesia Indah (TMII),
SDN Pabangbon 01, which are and sending a rescue team renovation following Jakarta and coinciding with the symbolic
located in Leuwiliang District, complete with a security unit damages suffered in the presentation of scholarships to 37 teachers
to the Regional Government of to maintain security and order West Java earthquake and 2,726 students from elementary, junior
Bogor. in the area. in 2009. high and high schools as well as assistance
in the form of other educational facilities.

17 Feb: Aksi penghijauan di 6 Mar: “Always Drive Safe: 10 Mar: Income Generating 26 Mar: Bantuan Mesin
Kelapa Gading Daddy’s Day Care with Activities (IGA) Sungai Jahit dalam program Income
PT Astra Otoparts Tbk Garda Oto” Bambu, Jakarta Utara Generating Activities di
melakukan program Garda Oto bekerja sama PT Astra Daihatsu Motor Kelurahan Warakas
penghijauan lingkungan dengan Oli Top 1 dan GT bersama warga RW 04 Serah terima mesin jahit sebagai
dengan penanaman 1.000 Radial melakukan kampanye Sungai Bambu bekerja sama bagian dari program IGA kain
pohon di tiga kelurahan, yaitu aman di jalan raya melalui dalam program IGA Cuci majun di RW 14 Warakas kepada
Gading Barat, Gading Timur acara “Always Drive Safe: Motor yang ditujukan untuk Yayasan As Salam sebagai
dan Pegangsaan Dua. Daddy’s Day Care with Garda memberdayakan masyarakat pengelola sekaligus pembina
17 Feb: Go Green at Oto” di Speedy Karting yang menganggur agar dapat kegiatan IGA Majun di Kelurahan
Kelapa Gading Pancoran untuk pelanggan bekerja dan menghasilkan Warakas, dan ibu-ibu penerima
setia Garda Oto dan dihadiri pendapatan pada tempat cuci bantuan juga mendapatkan
PT Astra Otoparts Tbk held a 80 keluarga dimana ayah dan motor tersebut. pelatihan menjahit dan
Go Green activity by planting anak mendapatkan pelatihan pengelolaan kain majun.
1,000 trees in the three areas 10 Mar: Income Generating
aman di jalan raya. Activities (IGA) Sungai 26 Mar: Sewing Machine
of Gading Barat, Gading
Timur and Pegangsaan Dua. 6 Mar: Always drive safe: Bambu, North Jakarta Assistance in the IGA Program
Daddy’s Care with Garda PT Astra Daihatsu Motor in Warakas
Oto with residents of RW 04 Hand-over of sewing machines
Garda Oto working with Top 1 Sungai Bambu cooperated as part of the waste cloth IGA
Oil and GT Radial supported a in the Motorcycle Wash Program in Warakas to As Salam
road safety campaign through IGA program aimed at Foundation, supervisor that
“Always Drive Safe: Daddy’s empowering unemployed manages the waste cloth IGA
Day Care with Garda Oto” locals to work and generate activities in Warakas, and women
at Speedy Karting Pancoran income at a motorcycle wash receiving the aid were also
for loyal customers of Garda center. provided training on sewing and
Oto, which was attended by managing waste cloth.
80 families, with fathers and
children receiving road safety
training.
Maret March
Juni June
29 Mei: SEMUT Pontianak 3 Jun: Astra Green Company ikuti 5 Jun: Peresmian Taman 26 Jun: Aman Berkendara Bersama
Tanam Mahoni Pekan Lingkungan Indonesia Ke-14 Astra di Yos Sudarso AAB FIF AHM
SEMUT (Sepeda Mania United Dalam peringatan Hari Lingkungan Hidup Pembangunan Taman Astra PT Asuransi Astra Buana, PT Federal
Tractors) yang merupakan yang bertema Keanekaragaman Hayati di Yos Sudarso oleh Grup International Finance dan PT Astra
komunitas hobi sepeda masa depan bumi kita yang diramaikan Astra merupakan kegiatan Honda Motor menyelenggarakan Safety
karyawan PT United Tractors Tbk 180 peserta, Grup Astra diwakili oleh yang dikemas dalam Riding Campaign dengan tema “Aman
cabang Pontianak serta Grup PT Astra International Tbk, PT Asuransi wadah “SATU (Semangat Berkendara Bersama FIF AAB AHM”,
Astra lainnya termasuk PT SAN Astra Buana, PT Astra Honda Motor, Astra Terpadu Untuk) yang diikuti oleh 40 orang bikers dari
Finance, PT Traktor Nusantara, PT Federal International Finance, Indonesia”, khususnya Asuransi Astra Bikers Community (A2BC)
PT Astra International Tbk- PT Pamapersada Nusantara, yang berkaitan dengan dan FIF Motor Club (FMC) dengan
Daihatsu dan Astra Motor PT United Tractors Tbk, Yayasan Dharma kebersihan, kesehatan dan pelatihan meliputi ragam materi teknik
menanam sebanyak 150 batang Bakti Astra, PT Astra Agro Lestari Tbk, keindahan lingkungan. safety riding baik indoor maupun
pohon mahoni sebagai kegiatan PT Toyota Astra Motor, YPA-MDR turut 5 Jun: Inauguration outdoor session.
dalam rangkaian program berpartisipasi dan merebut penghargaan of Astra Park on Yos 26 Jun: Safe Riding With
UTREES. juara 1 untuk kategori stan perusahaan. Sudarso AAB FIF AHM
29 May: SEMUT Pontianak 3 Jun: Astra Green Company The development of Astra PT Asuransi Astra Buana, PT Federal
Planted Mahogany Trees participated in 14th Indonesia Park on Yos Sudarso by the International Finance and PT Astra
SEMUT (United Tractors Bike Environment Week Astra Group is an activity Honda Motor held a Safe Riding
Mania), a bicycle community To commemorate Environment Day with within “SATU Indonesia” Campaign with the theme “Safe Driving
established by employees of the theme of Biodiversity the Future of (Astra’s Integrated Spirit With FIF AAB AHM”, with a total of
PT United Tractors Tbk Our Earth with about 180 participants, for Indonesia), especially 40 bikers from Asuransi Astra Bikers
Pontianak branch as well as the Astra Group also took part with related to hygiene, health Community ( A2BC) and FIF Motor Club
other Astra companies including representation from PT Astra International and environmental beauty. (FMC) taking part and obtained training
PT SAN Finance, PT Traktor Tbk, PT Asuransi Astra Buana, PT Astra covering technical issues on safe riding,
Nusantara, PT Astra International Honda Motor, PT Federal International with both indoor and outdoor sessions.
Tbk-Daihatsu and Astra Motor Finance, PT Pamapersada Nusantara,
planted a total of 150 mahogany PT United Tractors Tbk, Yayasan Dharma
trees in one of a series of BAkti Astra, PT Astra Agro Lestari Tbk,
UTREES activities. PT Toyota Astra Motor, YPA-MDR and won
first place for the category
corporate booth.

Peristiwa Penting 2010
16 & 22 Jul: Peresmian LPB Mitra 25 Jul: Pengobatan Gratis dari 27 Jul: Lomba Posyandu Sungai 5 Agt: Peresmian 9 Agt: Penyerahan Bangunan
Bersama Palembang dan Bukit PT Astra Daihatsu Motor, di RW 04 Bambu 2010 Renovasi SDN Paska Gempa
Tinggi Sungai Bambu Lomba Posyandu 2010 diikuti oleh 9 Medalwangi PT United Tractors Tbk, Komatsu
PT Astra International Tbk, PT Bank “Sehat Bersama Daihatsu” kembali RW dari 10 RW di Kelurahan Sungai Cibinong Cianjur Indonesia, PT United Tractors
Central Asia Tbk, PT Pertamina (Persero) hadir lewat Pengobatan Gratis di RW 04 Bambu, dengan panel juri terdiri Selatan Pandu Engineering, Komatsu
meresmikan pendirian Lembaga Kelurahan Sungai Bambu, dan bekerja dari Petugas Lapangan Keluarga PT Astra International Marketing & Support Indonesia
Pengembangan Bisnis Mitra Bersama sama dengan Senat Mahasiswa Fakultas Berencana, Kader PKK, Bidan Tbk meresmikan meresmikan gedung SDN
di Palembang, Sumatera Selatan, yang Kedokteran Universitas Indonesia Kelurahan Sungai Bambu dan tim penggunaan SDN 02 Padang Sago, Puskesmas
diselenggarakan bekerjasama dengan menurunkan 25 dokter muda untuk Astra yang memilih 6 pemenang Medalwangi, Cibinong, Pembantu Kuduganting, dan
Dinas Koperasi dan UKM provinsi pemeriksaan kesehatan masyarakat yang mendapatkan hadiah uang Cianjur setelah Surau Diaro, yang kesemuanya
Sumatera Selatan. Hal serupa juga RW 04, Kelurahan Sungai Bambu yang dan piala. RW 06 tidak turut serta pembangunannya yang terletak di Padang Pariaman
dilakukan di Bukittinggi, Sumatera berjumlah sekitar 300 warga, khususnya mengingat statusnya sebagai merupakan bagian dari sebagai bagian dari serangkaian
Barat, dengan tujuan memberikan lansia dan juga anak-anak dan orang Posyandu percontohan yang telah program rehabilitasi program bantuan paska gempa
bimbingan teknik dan manajemen dewasa, yang keseluruhannya diperiksa memenangkan lomba selama 3 kali pasca gempa Jabar Padang.
terhadap UMKM setempat. dan diberi obat. berturut-turut. 2009. 9 Aug: Handover of
16 & 22 Jul: Inauguration of the 25 Jul: Free Health Services from 27 Jul: Sungai Bambu Posyandu 5 Aug: Inauguration Earthquake-Affected
Joint LPB in Palembang and PT Astra Daihatsu Motor at RW 04 Competition 2010 of renovated Buildings
Bukittinggi Sungai Bambu The Posyandu Competition 2010 SDN Medalwangi PT United Tractors, PT Komatsu
PT Astra International Tbk, PT Bank “Sehat Bersama Daihatsu” was held had health centers from 9 of 10 RWs Cibinong South Indonesia, PT United Tractors
Central Asia Tbk, PT Pertamina once more by giving Free Health in Sungai Bambu competing in front Cianjur Pandu Engineering, PT Komatsu
(Persero) inaugurated the establishment Services in RW 04 Sungai Bambu, in of a panel of judges, consisting of PT Astra International Marketing and Support
of the Joint Institute for Business collaboration with the Student Senate officials from family-planning agency, Tbk inaugurated Indonesia inaugurated the
Development in Palembang, of the Faculty of Medicine, University other local medical officials and the the use of SDN building of SDN 02 Padang
South Sumatra, which was held in of Indonesia with 25 young doctors AI team, with the selected 6 winners Medalwangi, Sago, Kuduganting and Surau
cooperation with the Department providing health examinations to receiving prize money and trophies. Cibinong, Cianjur Diaro Health Centers, which are
of Cooperatives and SMEs in South approximately 300 residents of RW 04, RW 06 did not participate in light of after completion of all located in Padang Pariaman,
Sumatra. A similar event took place Sungai Bambu, especially the elderly and its status as the pilot/model health construction, as part as part of a series of post-quake
in Bukittinggi, West Sumatra, with also children who were fully examined center that had won the competition of the rehabilitation relief programs for Padang.
the aim of providing guidance and and given medication. for the past 3 consecutive periods. program following the
management techniques to local SMEs. earthquake in West
Java in 2009.
Juli July Agustus August
Oktober October November November
24 Okt: Jelajahi Dunia Astra & 25 Okt: Peresmian bantuan Nurani 3 & 4 Nov: YPA-MDR 16 Nov: Penyerahan Penyerahan bantuan kursi
SATU Indonesia Award Astra Sumatera Barat tambah sekolah hewan Qurban plastik di Sungai Bambu,
Penyelenggaraan pameran, uji Meresmikan penggunaan kembali SDN binaan Serah terima hewan Qurban Warakas dan Papangggo
emisi gratis, tanam pohon & 05 Patamuan dan Puskesmas Patamuan, PT Astra International kepada institusi di sekitar PT Astra International Tbk
galakkan gerakan bersepeda Surau Rumbio yang dibangun oleh Tbk dan YPA-MDR Astra sebanyak 9 sapi menyerahkan bantuan
diadakan oleh seluruh Grup PT Astra International dan PT Federal menambah 10 SD kepada Kelurahan Sungai sarana untuk 37 RW di
Astra di Taman Buah Mekarsari, International Finance, yang sekaligus sebagai sekolah Bambu, Warakas, Papanggo, sekitar Perusahaan berupa 37
bersamaan dengan penyerahan melengkapi bantuan Grup Astra setelah binaan di Lampung Kecamatan Tanjung Priok, gerobak sampah dan 3.700
penghargaan SATU Indonesia sebelumnya diselesaikan renovasi atas Selatan, dengan Kodim, Korem, Polsek, Polres, kursi plastik serta 1 lapangan
Award yang diberikan kepada tiga sekolah lainnya, yaitu SDN 2 Padang penandatanganan MoU dan Walikota Jakarta Utara. Futsal.
masyarakat yang aktif dalam Sago dan SDN 17 Lubuk Alung di pada tanggal 3 dan 4 Nov 16: Providing Qurban Providing assistance in the
membina pendidikan dan Kabupaten Padang Pariaman serta SDN November 2010. form of plastic chairs in
lingkungan. 25 Lubuk Lintah di kota Padang. Handing over cattle for
3 & 4 Nov: YPA-MDR Qurban to institutions located Sungai Bambu, Warakas
24 Oct: Explore the World of 25 Oct: Official ceremony of Nurani added sponsored in the vicinity of Astra, giving and Papanggo
Astra & SATU Indonesia Award Astra for West Sumatera schools a total of 9 cows for Sungai PT Astra International Tbk
Held activities including an Inaugurated the re-opening of SDN PT Astra International Bambu, Warakas, Papanggo handed over donation to 37
exhibition, free emission testings, 05 Patamuan and the Patamuan and Tbk and YPA-MDR added in the area of Tanjung Priok as RWs in neigbouring areas, in
planting trees & promoting a Surau Rumbio Health Centers, which 10 elementary schools in well as the local regiments of the form of 37 trash carts and
bicycle movement as organized were built by PT Astra International Tbk South Lampung under the armed forces and police 3,700 plastic chairs, also 1
by the entire Astra Group at and PT Federal International Finance, its sponsorship program, force, as well as the office of Futsal court.
the Mekarsari Fruit Garden, in thereby simultaneously concluding officially marked with the major of North Jakarta.
conjunction with the ceremony for Astra Group’s assistance package, after signing of MoU on 3 and
“SATU Indonesia” Award, which is having previously completed renovation 4 November 2010.
presented to community members on three other schools, namely SDN 2
who are actively involved in Padang Sago and SDN 17 Lubuk Alung
development efforts in education in the district of Padang Pariaman as
and the environment. well as SDN 25 Lubuk Lintah in the city
of Padang.

16 Agt: Lomba 1 Sep: Peletakan Batu 2 Sep: Pembagian Paket 4 Sep: FIF Peduli 20 Okt: Astra Employee Voluntary
Kebersihan Piala Pertama Renovasi SDN 05-06 Sembako Lebaran Korban Sinabung Program
Astra 2010, Sungai Sungai Bambu Pemberian paket kepada warga PT Federal International Untuk meningkatkan kepedulian dan
Bambu PT Astra International Tbk kurang mampu di Kelurahan Finance Cabang partisipasi karyawan dalam program
Grup Astra di wilayah meletakkan batu pertama Sungai Bambu, Papanggo, Medan membantu Corporate Social Responsibility (CSR) di
Sunter II bekerja sama untuk pembangunan fasilitas Sunter dan beberapa instansi 200 pengungsi di desa dunia pendidikan, PT Astra International Tbk
dengan Kelurahan pendidikan di SDN 05-06 pemerintah di sekitar Tanjung Tlagah Kecamatan Sei menggelar acara Astra Employee Voluntary
Sungai Bambu Sungai Bambu, yang mana Priok, sebanyak 7.717 paket Bingai yang menjadi Program (AEVP) “Bedah Sekolah” yang diikuti
menyelenggarakan akan dibangun fasilitas meliputi yang meningkat dari 900 korban letusan gunung oleh 68 sukarelawan karyawan di SD-SMP
lomba kebersihan dan Ruang Kepala Sekolah, yang dibagikan pada tahun Sinabung dengan Remaja, Sungai Bambu, Tanjung Priok dengan
kesehatan lingkungan laboratorium IPA dan komputer, 2009, dengan target penerima pemberian peralatan kegiatan perbaikan sekolah dilanjutkan
piala bergilir Astra Ruang UKS dan Perpustakaan, termasuk warga sekitar, OB, pribadi darurat termasuk interaksi dengan siswa melalui kegiatan
yang diikuti 10 RW dan ke depannya ditargetkan karyawan, outsource, dan makanan, peralatan mendongeng dan pelajaran lingkungan
di kelurahan Sungai menjadi SD Hijau. pekerja di kawasan Sunter. mandi dan alat shalat. hingga bercocok tanam yang dilakukan di
Bambu. 1 Sep: Laying the First Stone 2 Sep: Distribution of 4 Sep: FIF Cares for halaman sekolah.
16 Aug: Astra Cup for the Renovation of SDN Lebaran Food Packages Sinabung Victims 20 Oct: Astra Employee Voluntary
2010 Cleanliness 05-06 Sungai Bambu Distributing packages to needy PT Federal International Program
Competition, Sungai PT Astra International Tbk laid residents in Sungai Bambu, Finance Medan Branch To increase awareness and participation
Bambu the foundation stone for the Papanggo, Sunter and several assisted 200 displaced of employees in its Corporate Social
Astra Group in Sunter II construction of educational government agencies around residents from the village Responsibility (CSR) programs in education,
area together with the facilities in SDN 05-06 Sungai the area of Tanjung Priok, of Tlagah, Sei Bingai PT Astra International Tbk held the Astra
local government of Bambu, where facilities to be with a total of 7,717 packets District. who were victims Employee Voluntary Program (AEVP)
Sungai Bambu hosted a built include the principal’s an increase from the 900 of the Sinabung volcanic “Exploring Schools” in which 68 volunteer
competition to promote office, science and computer that were given out in 2009, eruption, by providing employees took part in school improvement
cleanliness and health laboratory, student health with the target beneficiaries emergency provisions activities in elementary and junior high
in the environment center and library; in the coming consisting of local residents, including food, toiletries schools SD-SMP Remaja, Sungai Bambu,
for Astra trophy, with years, the target is to earn cleaning assistants, outsourced and prayer equipment. Tanjung Priok, followed by interaction with
participation of 10 RWs endorsement as a Green School. employees and workers in the students through storytelling and learning
in the Sungai Bambu Sunter area. about the environment, including gardening
area. on the school grounds.
September September Oktober October
Desember December
NURANI ASTRA Wasior, Mentawai, dan 1-2 Des: Konvensi Corporate Security, 3 Des: MDGs Award 2010 18 & 20 Des: Bantuan
Merapi Environment & Social Responsibility pembangunan PAUD
Grup Astra terdiri dari PT Astra International PT Astra International Tbk kembali PT Astra International Tbk di Sungai Bambu dan
Tbk, PT United Tractors Tbk, PT Astra Honda menggelar Konvensi Corporate Security, mendapatkan penghargaan Papanggo
Motor, PT Astra Agro Lestari Tbk, PT Toyota Environment & Social Responsibility (SESR) MDGs Award 2010 untuk PT Astra International Tbk
Motor Manufacturing Indonesia, PT Toyota Astra sebagai suatu upaya meningkatkan kerja program-program pendidikan memberikan bantuan berupa
Motor, PT Astra Otopart Tbk, PT Federal Finance sama dengan beberapa perusahaan yang dilaksanakan YPA-MDR renovasi dan pembangunan
International, PT Astra Daihatsu Motor, Astra korporat terkait etika dan aspek CSR yang diberikan oleh United Nation PAUD di RW 04 & 09 Sungai
Credit Companies, PT PAM Lyonnaise Jaya, turut (Corporate Social Responsibility) lainnya Millenium Campaign bersama Bambu serta RW 01 Papanggo.
berpartisipasi memberikan bantuan bencana di sebagai bentuk pertanggungjawaban Utusan Khusus Presiden RI, Yayasan
Inovasi Pemerintahan Daerah dan 18 & 20 Dec: Aid in
Wasior, Mentawai dan Merapi berupa sembako, sosial warga korporasi terhadap renovating facilities for
pakaian, peralatan mandi, bantuan pembangunan masyarakat dan lingkungan, di daerah Metro TV.
Early Childhood Education
toilet dan perlengkapan darurat lainnya, dengan sekitar ataupun pelosok-pelosok lain 3 Dec: MDGs Award 2010 (PAUD) centers in Sungai
total nilai bantuan sebesar Rp 4,8 miliar. wilayah Indonesia. PT Astra International Tbk received Bambu and Papanggo
NURANI ASTRA Wasior, Mentawai, and 1-2 Dec: Corporate Security, MDGs Award 2010 for education PT Astra International
Merapi Environment & Social Responsibility programs supervised by YPA-MDR, Tbk provided assistance
Astra Group made up of PT Astra International Convention presented by the United Nation in the form of renovation
Tbk, PT United Tractors Tbk, PT Astra Honda PT Astra International Tbk once again held Millenium Campaign, in cooperation and construction of early
Motor, PT Astra Agro Lestari Tbk, PT Toyota Motor the Convention on Corporate Security, with Special Ambassador to the childhood facilities in RW 04 &
Manufacturing Indonesia, PT Toyota Astra Motor Environment & Social Responsibility (SESR) President of RI, Yayasan Inovasi 09 Sungai Bambu and RW 01
and PT Astra Otopart Tbk, PT Federal International as an effort to increase cooperation with Pemerintahan Daerah and Metro TV. Papanggo.
Finance, PT Astra Daihatsu Motor, Astra Credit several companies related to ethics and
Companies, PT PAM Lyonnaise Jaya, participated other aspects of CSR, which constitute
in Disaster relief efforts for Wasior, Mentawai and a part of its social responsibility as a
Merapi by donating basic foodstuffs, clothing, corporate citizen to the community and
toiletries, assistance in constructing sanitation environment, particularly in surrounding
facilities and other emergency supplies, with total areas as well as other parts of Indonesia
aid of Rp 4.8 billion.

Sekilas Astra International
Automotive Financial Services Heavy Equipment

and Mining
Sejarah Kepemilikan dan History of Ownership and Business

Perkembangan Bisnis Astra Development
PT Astra International Inc. didirikan oleh William PT Astra International Inc. was founded by William
Soeryadjaya dan Tjian Kian Tie pada tanggal Soeryadjaya and Tjian Kian Tie on February 20,
20 Februari 1957, sebagai perusahaan yang 1957, as a company engaged in trading and
bergerak di bidang jasa perdagangan dan ekspor export-import services. In line with the growth of
impor. Seiring dengan pertumbuhan perekonomian Indonesia’s economy, Astra developed as supplier
Indonesia, Astra turut berkembang awalnya of various materials required by the government
sebagai pemasok berbagai kebutuhan pemerintah, and in 1969 in cooperation with the government,
kemudian pada tahun 1969, berpatungan dengan restructured and took over PT Gaya Motor as the
pemerintah, merestrukturisasi dan mengambil alih seed of the automotive business which has since
PT Gaya Motor sebagai cikal bakal bisnis otomotif grown rapidly. (2.1,2.4,2.5, 2.6)
yang tumbuh sangat pesat. (2.1, 2.4, 2.5, 2.6)
Sejak tahun 1990 Astra menjadi perusahaan publik In 1990, Astra became a public company upon
yang tercatat di Bursa Efek Indonesia dengan listing its shares on the Indonesia Stock Exchange,
kapitalisasi pasar per 31 Desember 2010 sebesar with market capitalization as of December 31,
Rp 221 triliun. Saat ini Astra telah memiliki 6 divisi 2010 amounting to Rp 221 trillion. Today, Astra
usaha, terdiri dari bidang otomotif, jasa keuangan, has six business divisions, comprising automotive,
alat berat dan pertambangan, solusi dokumen dan financial services, heavy equipment, agribusiness,
teknologi infomasi, serta logistik dan infrastruktur. document solutions and information technology
(2.2, 2.3) and infrastructure. (2.2, 2.3)

Agribusiness Information Infrastructure
Technology and Logistics
Dengan komitmen untuk senantiasa menjadi With its commitment to be an asset to the
bermanfaat bagi bangsa dan negara, Astra nation, Astra believes that excellence in company
menyadari bahwa pengelolaan perusahaan management does not merely focus on profitability
yang terbaik tidak semata berlandasan pada and operations. Instead, a balance must also be
aspek profitabilitas dan operasional. Namun established to properly handle the interests of
keseimbangan juga harus dibangun untuk all stakeholders, which is principally achieved
mengelola kepentingan seluruh stakeholder, yang by consistent adherence to Good Corporate
utamanya dicapai dengan menjunjung tinggi Governance (GCG) practices.
praktek-praktek tata kelola perusahaan yang baik
atau Good Corporate Governance (GCG).
Good Corporate Governance dalam Good Corporate Governance at Astra

lingkungan Astra In conducting business, Astra’s management is
Dalam menjalankan roda usaha, manajemen Astra consistently committed to core values that are
selalu berpegang teguh pada nilai-nilai falsafah embodied in the corporate philosophy of Catur
yang terkandung dalam Catur Dharma sebagai Dharma as the basic reference for management
dasar acuan manajemen bagi setiap keputusan in making business decisions. These values are
bisnis. Nilai-nilai tersebut terus diperkuat dan continually reinforced and internalized, as reflected
terinternalisasi yang tercermin dalam keselarasan in the Company’s Code of Conduct.
semua aspek operasional perusahaan saat ini.
2.1 : Name of the organization. 2.4 Location of organization’s headquarters.

2.2 : Primary brands, products, and/or services. 2.5 : Number of countries where the organization operates, and names of
2.3 : Operational structure of the organization, including main divisions, countries with either major operations or that are specifically relevant
operating companies, subsidiaries, and joint ventures. to the sustainability issues covered in the report.
2.6 : Nature of ownership and legal form.

Namun, dengan kompleksitas bisnis yang terus However, given intensively increasing business
meningkat, kerangka tata kelola yang jelas complexity, a clearly-defined and structured
dan terstruktur dibutuhkan untuk menjamin governance framework is imperative to ensure that
pengelolaan aktivitas bisnis Astra berada dalam all activities in Astra are prudently managed within
rambu-rambu pengembangan yang sehat dan corridors of the prevailing regulatory structure.
regulasi yang berlaku.
Pada akhir tahun 2006, upaya ini diawali dengan At the end of 2006, an initial effort was launched
penyusunan pedoman yang dikenal sebagai Good to prepare guidelines known as Good Corporate
Corporate Governance (GCG) untuk menata Governance (GCG) to restructure Astra’s business
kelola bisnis melalui mekanisme yang professional, governance through professional, transparent and
transparan dan bertanggung jawab. Sebagai accountable mechanisms. Serving as a reference
acuan bagi Dewan Komisaris dan Direksi dalam for the Board of Commissioners and the Board of
menjalankan perusahaan sesuai perundang- Directors in running the Company in accordance
undangan, anggaran dasar Perseroan serta prinsip with the law, the Company’s Articles of Association
GCG, ketentuan pedoman GCG Astra mencakup and GCG principles, Astra’s GCG guidelines cover
antara lain: among other topics:
• Pedoman Direksi dan Dewan Komisaris mengenai • Guidelines for the Board of Directors and
kerahasian informasi dan pelanggaran the Board of Commissioners on confidential
• Pedoman Etika Bisnis dan Etika Kerja information and violations
• Sistem audit dan manajemen risiko • Code of Business Ethics and Work Ethics
• Pedoman transaksi benturan kepentingan • Audit and risk management systems
• Peraturan perdagangan orang dalam. • Guidelines for transactions with a conflict of
• Pelestarian lingkungan dan tanggung jawab interest
sosial. • Regulation on insider trading
• Kebijakan donasi • Environmental conservation and social
responsibility
• Policy on Donations

Perusahaan melaksanakan prinsip-prinsip Good The Company enforces the principles of Good
Corporate Governance yaitu fairness, transparency, Corporate Governance, namely fairness,
accountability dan responsibility untuk meningkatkan transparency, accountability and responsibility to
kinerja perusahaan yang lebih baik dengan tujuan enhance corporate performance with the ultimate
akhir meningkatkan stakeholder value. (SO 2, 3, 4) aim of driving stakeholder value. (SO 2, 3, 4)
Sesuai pedoman GCG, Astra menata organisasi yang Based on the GCG guidelines, Astra has developed
terarah dan komprehensif untuk pencapaian maksud well-directed and comprehensive systems for the
dan tujuan perusahaan melalui pembentukan achievement of corporate goals and objectives
organisasi korporasi yang memiliki pembagian through the establishment of corporate organs
wewenang dan tanggung jawab yang jelas dan with appropriate assignment of clearly-defined and
transparan sebagai berikut: transparent authority and responsibilities as follows:
1. Rapat Umum Pemegang Saham 1. General Meeting of Shareholders

Rapat Umum Pemegang Saham (RUPS) diadakan A General Meeting of Shareholders (GMS)
setidaknya sekali dalam setahun, dimana is held at least once a year, as the forum for
pemegang saham melakukan review atas kinerja shareholders to review the performance and
dan tanggung jawab serta keanggotaan dan responsibilities as well as the membership and
remunerasi Direksi maupun Dewan Komisaris remuneration of the Board of Directors and the
(4.5, 4.10). Board of Commissioners. (4.5, 4.10)
2. Dewan Komisaris dan Direksi 2. Board of Commissioners and Board of

Dewan Komisaris dan Direksi bertanggung jawab Directors
atas pengembangan, sosialisasi dan implementasi The Board of Commissioners and the Board of
GCG di lingkungan perusahaan sekaligus Directors are responsible for the development,
memastikan kepatuhan terhadap peraturan dan socialization and implementation of GCG in
perundangan serta standar dan kebijakan internal the corporate environment while ensuring
perusahaan yang berlaku. compliance with rules, regulations and internal
standards and policies enforced within the
Company.
3. Dewan Komisaris 3. Board of Commissioners

Dewan Komisaris bertanggung jawab mengawasi The Board of Commissioners is responsible for
kebijakan dan pelaksanaan pengurusan Perseroan overseeing policies and management of the
oleh Direksi serta memberikan nasehat kepada Company by the Board of Directors as well as
Direksi dan memastikan pelaksanaan prinsip- for providing advice to the Board of Directors
prinsip GCG. Presiden Komisaris memiliki and ensuring the implementation of GCG
tanggung jawab untuk melakukan koordinasi principles. The President Commissioner has
atas seluruh kegiatan Dewan Komisaris, namun the responsibility to coordinate all activities
4.5 : Linkage between compensation for members of the highest SO 2 : Percentage and total number of business units analyzed for risks
governance body, senior managers, and executives. related to corruption.
4.10 : Processes for evaluating the highest governance body’s own SO 3 : Percentage of employees trained in organization’s anti-corruption
performance. policies and procedures.
SO 4 : Actions taken in response to incidents of corruption.

kedudukan setiap anggota Dewan Komisaris, of the Board of Commissioners, but all
termasuk Presiden Komisaris adalah setara members of the Board, including the President
sehingga segala tindakan Dewan Komisaris Commissioner, have equal standing such that
dilakukan secara majelis. Pengangkatan the Board of Commissioners acts on the basis
anggota Dewan Komisaris dilakukan pada of assembly. Appointment of members of
Rapat Umum Pemagang Saham (RUPS), the Board of Commissioners is resolved in a
setelah dilakukan proses pemilihan anggota GMS, after completing the process of selecting
Dewan Komisaris melalui mekanisme formal members of the Board through a formal
dengan mempertimbangkan kualifikasi dan mechanism of assessing qualifications and
pengalaman masing-masing calon Komisaris. experience of each candidate for Commissioner.
Dewan Komisaris saat ini adalah yang diangkat The serving Board of Commissioners was
dalam RUPS Tahunan 2010 sesuai pedoman appointed in the Annual 2010 GMS pursuant
Bapepam-LK, terdiri dari sebelas (11) anggota to the Capital Market Supervisory Agency
Dewan Komisaris dan lima (5) Komisaris (Bapepam-LK) regulations, consisting of eleven
Independen. (4.3, 4.7) (11) Board members of which five (5) are
Independent Commissioners. (4.3, 4.7)
Untuk mendukung pelaksanaan tugas To support the implementation of supervisory

pengawasannya, Dewan Komisaris membentuk duties, the Board established the Audit
Komite Audit, Komite Remunerasi dan Committee, Remuneration and Nomination
Nominasi serta Komite Eksekutif. Committee and Executive Committee.
Komite Audit Audit Committee

Komite Audit bertugas memberikan saran The Audit Committee is responsible for
kepada Dewan Komisaris mengenai efektivitas providing advice to the Board of Commissioners
mekanisme pengendalian internal serta regarding the effectiveness of internal control
kepatuhan terhadap ketentuan yang berlaku, mechanisms and compliance with applicable
termasuk ketentuan Badan Pengawas Pasar regulations, including provisions of Bapepam-
Modal dan Lembaga Keuangan (Bapepam-LK). LK. (4.10)
(4.10)
Komite Remunerasi dan Nominasi Remuneration and Nomination Committee

Komite Remunerasi bertugas memberi The Remuneration and Nomination Committee
rekomendasi keanggotaan dan remunerasi is tasked with making recommendations for
Dewan Komisaris, Direksi, Eksekutif Senior, membership and remuneration of the Board
serta komite-komite yang bernaung di bawah of Commissioners, Board of Directors, Senior
Dewan Komisaris. (4.5) Executives and Committees under the Board of
Commissioners. (4.5)
4.3 : For organizations that have a unitary board structure, state the 4.7 : Process for determining the qualifications and expertise of
number of members of the highest governance body that are the members of the highest governance body for guiding the
independent and/or non-executive members. organization’s strategy on economic, environmental, and social
4.5 : Linkage between compensation for members of the highest topics.
governance body, senior managers, and executives (including 4.10 : Processes for evaluating the highest governance body’s own
departure arrangements), and the organization’s performance. performance, particularly with respect to economic, environmental,
and social performance.

Komite Eksekutif Executive Committee
Komite Eksekutif melakukan kajian atas The Executive Committee performs reviews on
setiap keputusan dan kebijakan bisnis yang business decisions and policies that require the
membutuhkan persetujuan Dewan Komisaris. approval of the Board of Commissioners. To
Guna mendukung kelancaran pelaksanaan support smooth implementation of these tasks,
tugas, Komite menyelenggarakan rapat rutin the Committee holds regular monthly meetings.
bulanan.
4. Direksi 4. Board of Directors

Direksi bertanggung jawab terhadap tugas The Board of Directors is responsible for
pengelolaan sesuai dengan maksud dan tujuan performing management duties in accordance
Perseroan. Kedudukan masing-masing anggota with the objectives and purposes of the
Direksi, termasuk Presiden Direktur, adalah Company. All members of the Board of
setara, namun Presiden Direktur mengemban Directors, including the President Director, have
tugas tambahan untuk mengkoordinasikan equal standing, though the President Director is
kegiatan Direksi. Dewan Direksi diangkat charged with the additional task to coordinate
dalam Rapat Umum Pemegang Saham setelah all of the Board’s activities. The members of
dilakukan pemilihan calon Direktur melalui the Board of Directors are appointed by a
mekanisme formal berdasarkan pertimbangan GMS, following the election of candidates for
akan kualifikasi dan pengalaman masing- Directors through a formal mechanism based
masing calon Direktur. (4.7) on assessment of qualifications and experience
of each candidate for Director. (4.7)
5. Remunerasi Dewan Komisaris dan Direksi 5. Board of Commissioners’ and Board of

Dalam menetapkan remunerasi para Komisaris Directors’ Remuneration
dan Direktur, RUPS menerima saran dari Komite In determining remuneration for Commissioners
Remunerasi dan Nominasi. Karena belum and Directors, a GMS will rely on advice
ada ketetapan yang baku saat ini, keputusan from the Nomination and Remuneration
remunerasi didasarkan pada pertimbangan Committee. While there is no set formula
lingkup pekerjaan, standar domestik dan currently in place, remuneration decisions are
regional saat ini, serta tanggung jawab yang based upon considerations of scope of work,
diasumsikan. current domestic and regional standards and
responsibilities assumed.
6. Kebijakan Dividen 6. Dividend Policy

Rekomendasi atas dividen ditetapkan oleh Recommendations for dividends are made
Direksi, disetujui Dewan Komisaris untuk by the Board of Directors, approved by the
dibahas dalam RUPS. Rekomendasi yang Board of Commissioners for presentation to a
diajukan akan memberi keseimbangan antara GMS. The proposal balances giving returns to
membagikan keuntungan kepada para shareholders with the need to keep monies for
pemegang saham dengan kebutuhan menahan growth.
dividen untuk pertumbuhan Perusahaan.

7. Grup Manajemen Risiko (GRM) (4.9, 4.11) 7. Risk Management Group (GRM) (4.9, 4.11)
Astra menerapkan manajemen risiko sebagai Astra applies risk management as a key
mekanisme utama dalam pencapaian tujuan mechanism in achieving corporate objectives
perusahaan dan menjamin keberlangsungan and in ensuring business continuity. In Astra,
bisnis. Di Astra, pengelolaan risiko dilaksanakan risk management is carried out based on Astra’s
berdasarkan pada filosofi Manajemen Risiko Risk Management philosophy which designates
Astra yang melimpahkan tanggung jawab the responsibility for effective risk management
atas pengelolaan risiko yang efektif kepada to the Company’s management team, including
manajemen, termasuk pelaksanaan identifikasi, comprehensive identification, evaluation and
evaluasi dan strategi mitigasi yang menyeluruh. formulation of mitigation strategies. GRM is
GRM juga membantu Direksi dalam also charged to assist the Board of Directors
menjalankan fungsi konsultasi dan memberikan in fulfilling its consultation duty and providing
kepastian bahwa pelaksanaan manajemen assurance that risk management is adequate
risiko sudah dijalankan dengan memadai. and in place.
8. Grup Audit Internal 8. Internal Audit Group

Bertugas untuk mencari cara terbaik dalam Internal Audit is responsible for for improving
pelaksanaan sistem pengendalian yang sejalan alignment of control systems to the Company’s
dengan tujuan Perseroan. Upaya tersebut objectives, thereby enhancing both the adequacy
dilaksanakan dengan meningkatkan efektivitas and the effectiveness of the internal control
maupun kesesuaian dari sistem pengendalian system.
internal.
9. Penunjukan Audit Eksternal 9. Appointment of External Audit

Mempertimbangan: In consideration of:
1) Jumlah akuntan yang telah mengaudit 1) The number of accountants that have
Laporan Keuangan Tahunan performed audits on the Financial Statements
2) Jumlah periode audit dimana Akuntan Publik 2) The number of audit periods when said
telah mengaudit Laporan Keuangan Tahunan Public Accountant has performed audits on
3) Biaya audit the Financial Statements
4) Apakah ada tawaran akuntan lain yang 3) Audit fee
ditawarkan? 4) Are there other available auditor proposals?
10. Kasus Legal 10. Legal Cases

Sebagai perusahaan besar, Astra menaati As a large company, Astra complies with
berbagai peraturan yang berlaku di berbagai prevailing regulations in various areas.
bidang. Untuk itu, Perseroan memiliki divisi Therefore, the Company has a legal division
legal dan sesekali meminta saran eksternal. and occasionally seeks external legal advice. The
Perseroan tentu saja senantiasa berupaya Company continuously strives to manufacture
menghasilkan produk-produk berkualitas, high-quality products; however, in the case of a
namun pelanggan mengeluh, dan hal ini customer complaint, a legal suit may potentially
terkadang menimbulkan gugatan hukum. arise. Other possibilities that may surface also
Ketidaksepakatan lain yang memerlukan include disputes with third parties that may
keputusan legal, sesekali juga muncul. require legal rulings.
4.6 : Processes in place for the highest governance body to ensure SO 2 : Percentage and total number of business units analyzed for risks
conflicts of interest are avoided. related to corruption.
4.8 : Internally developed statements of mission or values, codes of SO 3 : Percentage of employees trained in organization’s anti-corruption
conduct, and principles relevant to economic, environmental, and policies and procedures.
social performance and the status of their implementation SO 5 : Public policy positions and participation in public policy
4.9 : Procedures of the highest governance body. development and lobbying.
4.11 : Explanation of whether and how the precautionary approach or SO 7 : Total number of legal actions for anticompetitive behavior, anti-
principle is addressed by the organization. trust, and monopoly practices and their outcomes.

11. Komunikasi Perusahaan 11. Corporate Communication
Astra menggunakan berbagai saluran Astra maintains multiple channels of
komunikasi untuk kepentingan internal dan communication for internal and external
eksternal. Selain mempublikasikan laporan parties. In addition to publication of annual
tahunan, laporan kuartalan,mengelola reports, quarterly reports, maintenance of
situs, menerbitkan majalah karyawan,dan a website, an employee magazine and the
mengeluarkan surat edaran dari manajemen, issuance of position letters by management,
Perusahaan membuka kesempatan the Company maintains ad hoc avenues
berkomunikasi secara informal, dimana of communications whereby interested
para pemangku kepentingan yang ingin stakeholders can get relevant information about
mengetahui lebih jauh tentang Perseroan dapat Astra’s businesses.
memperoleh informasi yang relevan tentang
bisnis Astra.
Etika Bisnis & Etika Kerja Code of Business Ethics and Work Ethics
Sebagai bagian dari praktek GCG yang diterapkan, As part of GCG application, Astra has consistently
Astra selalu berpegang teguh pada Pedoman upheld its Business and Work Ethics Guideline that
Etika Bisnis & Etika Kerja yang memuat: was published in 2001, which covers (1) Values
(1) Sistem Nilai dan Etika, (2) Etika Bisnis, baik and Ethics, (2) Business Ethics, both general as
secara umum maupun yang berhubungan dengan well as those associated with the public, (3) Work
publik, (3) Etika Kerja, dan (4) Penerapan dan Ethics, and (4) Implementation and Development.
Pengembangannya. Norma-norma tersebut These norms help ensure that Astra’s business is
mengatur berjalannya bisnis Astra dengan cara conducted in a legitimate, fair, transparent and
yang sah, jujur, terbuka, bertanggung jawab dan responsible manner within the boundaries of moral
sesuai dengan norma moral dan sosial serta tidak and social norms and without injury to the general
merugikan masyarakat umum. (4.8) public. (4.8)
Untuk menjaga tata kelola perusahaan yang bersih, To maintain good corporate governance, the
Komisaris dan jajaran manajemen menghindari Board of Commissioners and management prevent
timbulnya benturan kepentingan (conflict of incidents of conflict of interest, both directly as
interest) baik secara langsung maupun tidak well as indirectly, including insider trading. All
langsung, seperti transaksi orang dalam (insider employees within the Company are also not
trading). Seluruh karyawan perusahaan juga permitted to present or receive any form of
tidak diperkenankan memberi atau menerima compensation, either directly or indirectly, from
segala bentuk imbalan, baik langsung maupun parties involved in a transaction or parties with
tidak langsung, dari pihak yang bertransaksi atau interest. (SO 2, 3, 5) (4.6)
berkepentingan. (SO 2, 3, 5) (4.6)
Dalam penanganan persaingan usaha, Astra tidak With respect to business competition, Astra
mendiskreditkan pesaing, baik dalam kegiatan does not discredit competitors in its marketing,
pemasaran, promosi atau periklanan. Perusahaan promotional and advertising activities.
juga tidak mengembangkan kerja sama dengan Furthermore, the Company does not develop
pesaing yang dapat merugikan pelanggan dan alliance with competitors that could cause harm
atau tidak bertindak sesuai praktek-praktek to customers nor does the Company engage in
monopoli. (S0 7) monopolistic practices. (SO 7)

Ikhtisar Keuangan (EC 1)
Financial Highlights
Angka-angka pada seluruh tabel dan grafik menggunakan notasi bahasa Inggris Numerical notation in all tables and graphs is in English format
Dalam miliar Rupiah kecuali disebutkan lain 2010 2009 2008 2007 2006 In billions of Rupiah, unless stated otherwise
TOTAL ASTRA (KONSOLIDASIAN) TOTAL ASTRA (CONSOLIDATED)

Laporan Laba Rugi Statements of Income
Pendapatan Bersih 129,991 98,526 97,064 70,183 55,709 Net Revenue

Laba Kotor 26,874 22,771 21,730 16,489 12,323 Gross Profit
Laba Usaha 14,725 12,756 11,876 8,501 4,243 Operating Income
EBITDA1 20,023 16,857 15,135 11,163 6,395 EBITDA1
Laba Bersih 14,366 10,040 9,191 6,519 3,712 Net Income
Neraca Balance Sheets

Jumlah Aset 112,857 88,938 80,740 63,520 57,929 Total Assets
Aset Lancar 46,843 36,742 35,531 28,160 15,731 Current Assets
Investasi pada Perusahaan Asosiasi dan Investment in Associates and
15,053 11,484 10,636 9,771 8,504
Jointly Controlled Entities Jointly Controlled Entities
Aset Tetap2 24,363 20,761 18,742 13,005 13,334 Fixed Assets2
Kewajiban Jangka Pendek 37,124 26,760 26,883 21,343 20,070 Current Liabilities
Jumlah Pinjaman 31,738 21,921 23,533 19,845 23,178 Total Borrowings
Modal Kerja Bersih 3
10,958 7,583 8,018 5,866 4,675 Net Working Capital3
Jumlah Ekuitas 49,310 39,894 33,080 26,963 22,376 Total Equity
Jumlah Ekuitas dan Hak Minoritas 58,689 48,932 40,577 32,008 26,431 Total Equity and Minority Interest
Analisa Rasio dan Informasi Lain Ratio Analysis and Other Information
Laba bersih terhadap Aset 13% 11% 11% 10% 6% Return on Assets
Laba bersih terhadap Ekuitas 29% 25% 28% 24% 17% Return on Equity
Marjin Laba Kotor 21% 23% 22% 23% 22% Gross Profit Margin
Marjin Laba Usaha 11% 13% 12% 12% 8% Operating Income Margin
Rasio Lancar (x) 1.3 1.4 1.3 1.3 0.8 Current Ratio (x)
Rasio Kewajiban terhadap Jumlah Aset (x) 0.5 0.4 0.5 0.5 0.5 Liabilities to Total Assets Ratio (x)
Rasio Kewajiban terhadap Jumlah Ekuitas (x) 1.1 1.0 1.2 1.2 1.4 Liabilities to Total Equity Ratio (x)
Saham Beredar (dalam Jutaan) 4,048 4,048 4,048 4,048 4,048 Issued Shares (in millions)
Laba Bersih per Saham (Rp)4 3,549 2,480 2,270 1,610 917 Net Earnings per Share (Rp)4
Nilai Aset Bersih per Saham (Rp)5 12,180 9,854 8,171 6,660 5,527 Net Asset Value per Share (Rp)5
Dividen Kas Interim per Saham (Rp) 470 290 300 160 150 Interim Cash Dividend per Share (Rp)
Dividen Kas Final per Saham (Rp) 1,130 6
830 570 484 290 Final Dividend per Share (Rp)
Rasio Hutang Bersih terhadap Ekuitas (x)7 0.1 (0.0) 0.1 0.1 0.2 Net Debt to Equity Ratio (x)7
1 Laba sebelum bunga, pajak, depresiasi, dan amortisasi. 1 Earnings before interest, tax, depreciation, and amortization.
2 Termasuk aset yg tidak digunakan dalam usaha. 2 Includes assets not yet used in operations.
3 Piutang Usaha + Persediaan - Hutang Usaha Jangka Pendek. 3 Trade Receivables + Inventory - Current Trade Payables.
4 Laba bersih per saham dihitung berdasarkan rata - rata tertimbang jumlah saham yang beredar 4 Earnings per share is calculated based on the weighted average number
setelah penyesuaian penerbitan saham baru. of ordinary shares outstanding adjusted for any share issuance.
5 Nilai aset bersih per saham dihitung berdasarkan jumlah saham yang beredar pada setiap tahun. 5 Net Asset value per share is calculated based on the number of ordinary shares
6 Tergantung persetujuan pemegang saham pada Rapat Umum Tahunan tanggal 6 Mei 2011. outstanding at every year-end.
7 Hutang bersih tidak termasuk Jasa Keuangan. 6 Subject to the approval of shareholders at Annual General Meeting on May 6, 2011.
7 Net debt excludes Financial Services.
EC 1 : Direct economic value generated and distributed.

Grafik Graph 1 Grafik Graph 2
Pendapatan Bersih (Rp miliar) Laba Bersih (Rp miliar) 14,366
Net Revenue (Rp billion) Net Income (Rp billion)
129,991
97,064 98,526 10,040

9,191
70,183
55,709 6,519
3,712
06 06
07 07
08 08
09 09
10 10

Jumlah Aset (Rp miliar) Jumlah Ekuitas (Rp miliar) 49,310
112,857
Total Assets (Rp billion) Total Equity (Rp billion)
39,894
88,938
80,740 33,080
26,963
57,929 63,520 22,376
06 06
07 07
08 08
09 09
10 10

Laba Bersih per Saham (Rp) Dividen per Saham (Rp)
Net Earnings per Share (Rp) 3,549 Dividend per Share (Rp)
1,130* Final
2,480
2,270 830
1,610
484 570
917
290
300 470 Interim

150 290
160
06 06
07 07
08 08
09 09
10 10
* Tergantung persetujuan pemegang saham pada RUPS bulan Mei 2011

* Subject to approval of shareholders at AGM in May 2011

Program Stakeholder
Stakeholder Program

Pengembangan Masyarakat
Penyerahan
simbolis bantuan
Pembangunan berkelanjutan bagi Astra bertumpu Sustainable development for Astra is based on untuk korban
pada triple bottom line, yaitu aspek pembangunan the triple bottom line principle, encompassing letusan Gunung
Merapi, Jawa
ekonomi (profit), pembangunan sosial (people) economic development (profit), social development Tengah.
dan lingkungan (planet). Sejalan dengan konsep (people) and the environment (planet). In line with
Symbolic
berkelanjutan, keberhasilan perkembangan ekonomi the concept of sustainability, success in economic presentation of
harus juga berdampak pada karyawan Astra dan development must also impact Astra employees relief package to
the victims of the
masyarakat di sekitar perusahaan, dengan kemajuan and the communities surrounding the company in eruption of Mount
yang setara dengan perkembangan bisnis Astra direct accord with Astra’s actual business growth. Merapi, Central
Java.
sendiri. (4.15) (4.15)
Pembangunan sosial ini diwujudkan Astra dengan Astra realizes sustainable development through a
berbagai macam program pengembangan broad range of community development programs
masyarakat (community development) agar tercipta that aim to create a prosperous society. In accord
masyarakat yang sejahtera. Seiring dengan Millenium with the Millennium Development Goals (MDG’s),
Development Goals (MDG’s), Astra melaksanakan Astra implements empowerment and development
progam pemberdayaan dan pengembangan programs, specifically covering disaster relief,
masyarakat, khususnya mencakup peduli bencana, education, health, improvement in social
pendidikan, kesehatan, peningkatan ekonomi economies and other donations.
masyarakat dan donasi lainnya.
4.15 : Basis for identification and selection of stakeholders with whom to engage.

Dalam prakteknya, perusahaan melakukan In practice, companies identify social needs that
identifikasi kebutuhan masyarakat untuk would subsequently be followed up and fulfilled.
selanjutnya ditindaklanjuti pemenuhannya. For program implementation, coordination, control
Terhadap implementasi program dilakukan and evaluation are performed to give assurance of
koordinasi, kontrol dan evaluasi untuk menjamin performance achievement that is well-directed and
pencapaian kinerja yang terarah dan terstruktur, structured. These tasks are given to special teams
yaitu oleh tim khusus pada setiap anak perusahaan in each subsidiary and affiliate companies as well
dan perusahaan afiliasi serta oleh Environment as by the Environment and Social Responsibility
and Social Responsibility Division (ESRD) di tingkat Division (ESRD) at Astra’s head office. This process
kantor pusat Astra. Proses ini diyakini menjamin is believed to ensure program effectiveness,
program yang tepat sasaran dengan manfaat yang yielding optimal and sustainable benefits.
optimal dan berkesinambungan.
Untuk pengelolaan berbagai program CSR For handling various CSR programs more
yang lebih efektif, Astra mendirikan Yayasan effectively, Astra set up foundations and institutions
dan lembaga yang menangani berbagai bidang to manage many areas of community development
pengembangan masyarakat yang ditekuninya. in accordance with their respective focus. Some
Beberapa yayasan dan lembaga tersebut adalah of these foundations and institutions are Yayasan
Yayasan Toyota Astra (YTA), Yayasan Dharma Toyota Astra (YTA), Yayasan Dharma Bhakti Astra
Bhakti Astra (YDBA), Koperasi Astra Internasional (YDBA), Koperasi Astra Internasional (KAI), Yayasan
(KAI), Yayasan Astra Bina Ilmu (YABI), Yayasan Astra Bina Ilmu (YABI), Yayasan Pendidikan Astra -
Pembangunan berkelanjutan
diwujudkan Astra dengan
berbagai program Astra realizes sustainable
development through a
pengembangan masyarakat. broad range of community

development programs.
Pendidikan Astra - Michael D. Ruslim (YPA-MDR) Michael D. Ruslim (YPA-MDR) and Yayasan Amaliah
dan Yayasan Amaliah Astra (YAA). Astra juga Astra (YAA). Astra also establishes cooperation with
menjalin kerja sama dengan pihak-pihak eksternal external parties to expand the scale and scope of
untuk memperluas skala dan cakupan kegiatan CSR activities across the nation.
CSR di seluruh
tanah air.
Kegiatan Peduli Bencana Disaster Relief Initiatives

Operasional Astra tersebar di wilayah negara Astra’s business operations are set up across a
dengan jangkauan geografis yang luas dan sarat country that is geographically large and prone to
dengan ragam jenis bencana alam. Karenanya a diversity of natural disasters. Therefore, Astra is
Astra senantiasa tanggap dalam menunjukkan constantly on guard and is responsive in showing
kepedulian dan mengulurkan tangan untuk care and concern to reach out and help reduce
membantu mengurangi beban penderitaan korban the suffering of victims of natural disasters. Astra
bencana alam. Astra percaya bahwa bantuan believes that emergency humanitarian assistance is
kemanusiaan yang bersifat darurat ini juga turut fundamental in saving and protecting the future of
berperan dalam menyelamatkan dan melindungi the community.
masa depan masyarakat dan sumber daya yang
berharga.

Pengembangan Masyarakat
Peduli bencana tidak hanya diwujudkan dalam Disaster relief initiatives are not merely manifested
bentuk sumbangan dana, bahan pangan, sandang, in donations of money, food, clothing, medicine
obat-obatan dan peralatan dasar yang dilakukan and basic amenities, as is standard practice for
oleh perusahaan-perusahaan pada umumnya. most of the corporate sector. For purposes of
Untuk keperluan bantuan kemanusiaan, Astra telah humanitarian aid, Astra maintains an active rescue
memiliki tim SAR yang siap diturunkan dalam situasi team that is readily deployed in situations of
bencana alam dan kondisi darurat lainnya. natural disasters and other emergencies.
Pada tahun 2010, Astra terlibat aktif dalam berbagai In 2010, Astra was actively involved in numerous
kegiatan peduli bencana. Contohnya adalah bantuan disaster relief efforts. One such example was
yang disalurkan oleh PT Astra International Tbk dan distribution of aid by PT Astra International Tbk
PT Astra Daihatsu Motor kepada korban Kebakaran and PT Astra Daihatsu Motor to victims of a fire
RW 02 Kelurahan Papanggo, Tanjung Priok selama in RW 02 Kelurahan Papanggo, Tanjung Priok
5 hari berupa nasi bungkus dan air minum yang for a period of 5 days, including provision of rice
diberikan 3 kali sehari, serta bantuan sandang berupa meals and drinking water 3 times daily, as well as
pakaian dalam pria/wanita, kaos, sarung, dan bagi clothing donations consisting of men’s and women’s
siswa SD, SMP, dan SMA paket sekolah termasuk underwear, shirts, sarungs as well as school kits for
seragam, tas, peralatan sekolah. Selain itu, mobil elementary, junior high and high school students,
pemadam kebakaran Astra turut membantu proses comprising uniforms, bags and school supplies. Also,
pemadaman api. Di lokasi kebakaran, juga didirikan Astra fire trucks helped extinguish the fire. At the
3 toilet darurat dan posko kesehatan, dan tim rescue fire site were built 3 emergency toilets and a health
dan security Astra juga dikirimkan untuk menjaga center, while Astra’s rescue and security teams were
keamanan dan ketertiban. stationed to maintain security and order.
Selain itu, dalam Nurani Astra Wasior, Mentawai, Also, in the program Nurani Astra Wasior,
dan Merapi, Grup Astra turut berpartisipasi Mentawai, and Merapi Astra Group participated
memberikan bantuan bencana di Wasior, Mentawai in Disaster relief efforts for Wasior, Mentawai and
dan Merapi berupa sembako, pakaian, peralatan Merapi by donating basic foodstuffs, clothing,
mandi, bantuan pembangunan toilet dan toiletries, assistance in constructing sanitation
perlengkapan darurat lainnya, dengan total nilai facilities and other emergency supplies, with total
bantuan sebesar Rp 4,8 miliar. aid of Rp 4.8 billion.
Selain bantuan darurat, komitmen Astra untuk In addition to emergency assistance, Astra’s commitment
mendukung keberlanjutan komunitas juga to support the sustainability of communities is evidenced
diperlihatkan dengan berbagai upaya rekonstruksi dan by intensive efforts in post-disaster reconstruction and
rehabilitasi paska bencana. Setelah menyelesaikan rehabilitation. Upon completing rehabilitative activities
kegiatan rehabilitasi di Aceh dan Jawa Barat, PT in Aceh and West Java, PT Astra International Tbk., PT
Astra International Tbk., PT United Tractors Tbk., PT United Tractors Tbk., PT Komatsu Indonesia, PT Komatsu
Komatsu Indonesia, PT Komatsu Marketing & Support Marketing & Support Indonesia, PT United Tractors
Indonesia, PT United Tractors Pandu Engineering, PT Pandu Engineering, PT Federal International Finance
Federal International Finance, dan PT Toyota Motor and PT Toyota Motor Manufacturing Indonesia turned
Manufacturing Indonesia beralih pada Sumatera Barat to West Sumatra to reconstruct and rehabilitate public
dalam upaya rekonstruksi dan rehabilitasi fasilitas facilities following the earthquake which took place
umum paska gempa 30 September 2009, yang terdiri on September 30, 2009. These efforts involved SDN
dari SD Patamuan 05, SDN 02 Padang Sago, Masjid Patamuan 05, SDN 02 Padang Sago, Masjid Raya Kabun
Raya Kabun Pondok Duo, Puskesmas Pembantu Pondok Duo, health centers in Kuduganting, Surau
Kuduganting, Surau Rubio dan Surau Diaro. (EC 8) Rubio and Surau Diaro. (EC 8)
EC 8 : Development and impact of infrastructure investments and services provided

primarily for public benefit through commercial, inkind, or pro bono engagement.

Donasi Umum General Donation
Selain bantuan kemanusiaan yang bersifat insidentil, In addition to humanitarian assistance that is largely
Astra juga mengerahkan dana dan upaya untuk incidental, Astra also mobilizes funds and efforts for
kegiatan sosial dan keagamaan lainnya yang bersifat other social and religious activities that are routine
rutin, seperti bantuan Hari Raya. Setiap tahun in nature, including donations for Moslem holiday
menjelang Lebaran Grup Astra di wilayah Sunter Ied. Annually, in celebration of Ied, the Astra Group
memberikan bantuan sembako kepada masyarakat distributes food assistance to people residing in the
yang berada di lingkungan perusahaan, khususnya vicinity of corporate premises, particularly Kelurahan
Kelurahan Sungai Bambu, Papanggo dan Sunter. Sungai Bambu, Papanggo and Sunter. In 2010,
Pada tahun 2010, Grup Astra menyumbang 7.177 the Astra Group donated 7,177 food packages for
paket sembako pada Hari Raya Idul Fitri dan 10 ekor Moslem holiday Ied and 10 cows for Moslem Hajj
sapi pada Hari Raya Idul Adha. Holiday.
Astra juga memberi perhatian pada kehidupan Astra has also paid attention to the social life of the
masyarakat di sekitar lokasi perusahaan dengan surrounding communities through various other
berbagai kontribusi lainnya. Contohnya, pada tahun forms of valuable contributions. For example, in
2010 PT Astra International Tbk menyerahkan bantuan 2010, PT Astra International Tbk provided 3,700
berupa 3.700 buah kursi plastik dan 37 gerobak plastic chairs and 37 trash carts that were received
sampah yang diterima oleh 37 RW sekitar. by 37 neighboring RWs.
SATU Indonesia Award SATU Indonesia Award

Untuk mengapresiasi insan bangsa yang memiliki To honor exceptional individuals with outstanding
semangat berkarya, memiliki inisiatif dan membawa working spirit, high initiative and creating benefits
manfaat bagi masyarakat dan bagi Indonesia, for the community and for Indonesia, PT Astra
PT Astra International Tbk bekerja sama dengan International Tbk, in collaboration with Tempo
Tempo Institute, anggota Grup PT Tempo Inti Media Institute, a member of PT Tempo Inti Media Tbk
Tbk, menyelenggarakan SATU Indonesia Award. Group, organized the SATU Indonesia Award. A total
Tercatat 107 pemuda Indonesia yang berkiprah of 107 young Indonesians with positive contributions
positif bagi pembangunan negeri mengikuti seleksi to national development took part in this
kontes ini. Dalam kontes ini terpilih 5 pemenang yang competition. In this contest, 5 winners are selected in
masing-masing berkecimpung di bidang lingkungan, the fields of the environment, education and health.
pendidikan, dan kesehatan. Penyerahan penghargaan The presentation ceremony was held during the event
dilakukan saat acara Jelajah Dunia Astra, tanggal 23 Explore the World of Astra on October 23, 2010 at
Oktober 2010 di Taman Buah Mekarsari, Cileungsi. the Mekarsari Fruit Garden, Cileungsi.
Pemberian
penghargaan
kepada pemenang
SATU Indonesia
Award.
Giving awards to
SATU Indonesia
Award winner.

Masyarakat: Pendidikan
Presiden Direktur
PT Astra International
Pengembangan di bidang pendidikan senantiasa Education development consistently remains a Tbk, Bapak Prijono
mendapat perhatian utama dalam kegiatan CSR key emphasis of CSR programs implemented by Sugiarto, berfoto
bersama penerima
yang dilaksanakan oleh Grup Astra. Komitmen the Astra Group. Such commitment is founded beasiswa Koperasi Astra
tersebut dilandasi tekad untuk membangun on our determination to build an intelligent and International (KAI).
masyarakat yang cerdas dan mandiri dengan sikap independent society possessing a proactive attitude President Director of
proaktif dalam meningkatkan kualitas kehidupan to elevate their quality of life through improved PT Astra International
Tbk, Prijono Sugiarto
melalui perbaikan pendidikan dan ketrampilan. education and skills. with recipients of the
Astra International
Cooperative (KAI)
Investasi yang dikerahkan Astra di bidang Astra’s dedicated investment in education is scholarship.
pendidikan dilakukan secara lengkap dan conducted thoroughly and comprehensively,
menyeluruh mencakup semua jenjang, dari tingkat covering the entire education strata, from early
pendidikan anak usia dini (PAUD) hingga perguruan childhood education to university level, and giving
tinggi (PT) dan dengan dukungan meliputi support in software, brainware and hardware. It
software, brainware dan hardware. Diharapkan is our expectation that with such totality, efforts
dengan pendekatan yang komprehensif tersebut, in knowledge improvement and skills training for
pengembangan pengetahuan dan pelatihan communities can be maximized with the continuity
ketrampilan di masyarakat dapat dimaksimalkan of a snowball effect, growing and spreading
sehingga dapat terus bergulir dan berkembang benefits widely and sustainably.
layaknya bola salju yang menghasilkan manfaat
yang luas dan berkelanjutan.

Program difokuskan pada pendidikan dasar di lokasi The program focuses on primary education in
sekitar Perusahaan dan daerah-daerah tertinggal. areas around Astra operations and underdeveloped
Kontribusi tersebut guna mendukung program regions. Such contribution is designed to support
pemerintah dalam memberi kesempatan yang government programs in providing equal
setara dalam pendidikan anak bangsa di seluruh opportunity in education for all children across
pelosok tanah air untuk masa depan yang lebih the nation to open doors for their brighter future.
cerah. Setiap perusahaan Astra didorong untuk Each Astra company is encouraged to make a
memberi kontribusi terhadap pendidikan masyarakat contribution to educate the general public and
dan komunitas di mana perusahaan beroperasi. communities where operations presently run.
Astra juga mendirikan berbagai yayasan untuk Astra has also established foundations to assist
mendampingi perusahaan dalam pembinaan dan companies in developing and coordinating their
koordinasi program yang lebih baik. programs better.
Program difokuskan pada

pendidikan dasar di lokasi
sekitar Perusahaan dan The program focuses on primary education
in areas around Astra operations and
daerah-daerah tertinggal. underdeveloped regions.
Pemberian Beasiswa Scholarships

Setiap tahunnya, bantuan beasiswa disalurkan Every year, scholarships are given out to assist
untuk setiap jenjang pendidikan di berbagai daerah students of all education levels in various areas
melalui beberapa yayasan dan perusahaan. through Astra Foundations and companies.
Grafik Graph 7
Jumlah Penerima Beasiswa
Total Number of Scholars
4,348
4,291
2,012 2,20
2
1,001
600
2009
YTA 502 654
2010 KAI
AI
YAA
Catatan Notes:
AI : PT Astra International Tbk.
YAA : Yayasan Amaliah Astra
YTA : Yayasan Toyota Astra
KAI : Koperasi Astra International
Jumlah penerima mencakup SD, SMP, SMA dan Perguruan Tinggi.

The number of recipients includes elementary, junior high schools and Universities.

Yayasan Pendidikan Astra Michael D. Ruslim Michael D Ruslim Astra Education Foundation
(YPA-MDR) (YPA-MDR)
Pada 18 Mei 2010, Astra meresmikan perubahan On May 18, 2010, Astra inaugurated the change
nama Yayasan Astra Bina Pendidikan (YABP) in name of its Astra Bina Pendidikan Foundation
menjadi Yayasan Pendidikan Astra Michael D. (YABP) to Michael D. Ruslim Astra Education
Ruslim (YPA MDR) sebagai tanda penghormatan Foundation (YPA-MDR) to honor a respected leader
atas berpulangnya pemimpin dan panutan Grup and role model who passed away in early 2010.
Astra kepangkuanNya di awal tahun 2010. Misi The mission of YPA-MDR remains unchanged,
yang diemban YPA-MDR tidak berubah, yaitu that is to provide aid in improving the quality of
menyalurkan bantuan untuk peningkatan mutu education in schools found in underdeveloped
pendidikan sekolah-sekolah yang berada di daerah locations so that students are taught more
prasejahtera agar siswa-siswanya mampu menjadi independence and empathy in building their
lebih mandiri dan peduli untuk membangun hometowns, in line with Astra’s aspirations to
daerahnya, selaras dengan cita-cita Astra untuk “Prosper with the Nation”. YPA-MDR actively
“Sejahtera Bersama Bangsa”. YPA-MDR berperan assumes its role as agent of change and agent
aktif sebagai agent of change dan agent of of development in the effort to improve the
development dalam peningkatan mutu sekolah- quality of schools by giving assistance in building
sekolah dengan bantuan penyediaan prasarana adequate infrastructure and facilities, structured
dan sarana yang memadai, pengembangan sumber human resource development as well as enhancing
daya manusia yang terarah, serta pengembangan curriculum and professional management in the
kurikulum dan manajemen sekolah yang profesional. schools.
Pada tahun 2010, fokus kegiatan YPA-MDR In 2010, YPA-MDR activities were focused on
dilaksanakan pada kelanjutan pelatihan di bidang continuing training on the aspects of academics,
akademik, budaya, kecakapan hidup dan pendidikan culture, life skills and basic values for all members
nilai bagi seluruh warga sekolah. Selain itu juga ada of the schools. There was also assistance for
bantuan untuk perbaikan dan pemenuhan sarana rehabilitation and building school infrastructure
prasarana sekolah serta pembinaan bagi sekolah yang as well as guidance for schools applying for
akan menempuh akreditasi. Sekolah binaan meliputi accreditation. Partnered schools numbered 24
24 Sekolah Dasar (SD) dan 3 Sekolah Menengah elementary schools (SD) and 3 Junior High Schools
Pertama (SMP) yang terletak di daerah Leuwiliang - (SMP) located in the areas of Leuwiliang - Bogor,
Bogor, Gedangsari - Gunungkidul, Pandak - Bantul Gedangsari - Gunungkidul, Pandak - Bantul
serta Tanjungsari dan Merbau Mataram - Lampung and Tanjungsari and Merbau Mataram - South
Selatan dengan total 6.154 siswa dan 389 pendidik Lampung, with a total of 6,154 students and 389
dan tenaga kependidikan. Pengembangan program educators and other teaching staffs. Program
dilakukan melalui perluasan daerah binaan di Lampung expansion is accomplished by extending coverage
Selatan, dengan penandatanganan kesepakatan of target areas in South Lampung, following
kerja sama pembinaan masing-masing 5 sekolah di signing of cooperative agreements with 5 schools
Tanjungsari (SDN 1 Kertosari, SDN 2 Kertosari, SDN each in Tanjungsari (SDN 1 Kertosari, SDN 2
3 Kertosari, SDN 1 Mulyosari dan SDN 1 Wonodadi) Kertosari, SDN 3 Kertosari, SDN 1 Mulyosari and
dan Merbau Mataram (SDN 1 Merbau Mataram, SDN 1 Wonodadi) and Merbau Mataram (SDN 1
SDN 2 Merbau Mataram, SDN 3 Merbau Mataram, Merbau Mataram, SDN 2 Merbau Mataram, SDN
SDN 4 Merbau Mataram dan SDN 1 Triharjo). Saat 3 Merbau Mataram, SDN 4 Merbau Mataram and
ini juga sedang dilakukan penjajakan untuk jenjang SDN 1 Triharjo). Currently there are plans to explore
SMK di Gedangsari (SMK Negeri 2 Gedangsari) dan di new cooperation with high-school equivalent
vocational schools in Gedangsari (SMK Negeri 2
Gedangsari) and in Leuwiliang (SMKN Leuwiliang)
EC 8 : Development and impact of infrastructure investments and services

provided primarily for public benefit through commercial, inkind, or
pro bono engagement.

Leuwiliang (SMKN Leuwiliang) serta pelaksanaan survei and a survey for including a new area, specifically
daerah baru yaitu provinsi Sumatera Selatan. (EC 8) South Sumatra province. (EC 8)
Dengan pembinaan secara intensif dari YPA-MDR, With intensive supervision by YPA- MDR, the
sekolah-sekolah binaan telah mampu meraih schools have successfully recorded outstanding
predikat dan prestasi yang membanggakan, achievement and performance, including academic
termasuk akreditasi sekolah berdasarkan Standar accreditation based on the National Education
Nasional Pendidikan (SNP). Pada tahun 2010, Standards (SNP). In 2010, SDN Hegarmanah,
SDN Hegarmanah, Leuwiliang memperoleh Leuwiliang obtained an A rating in school
peringkat A dalam akreditasi sekolah pada bulan accreditation issued in October 2010 and 6
Oktober 2010 dan 6 sekolah binaan lainnya other schools were ranked in the top 10 for their
mendapatkan peringkat 10 besar di masing-masing respective county.
kecamatannya.
Yayasan Astra Bina Ilmu (YABI) Astra Bina Ilmu Foundation (YABI)
Mengemban misi untuk menghasilkan sumber To fulfill a mission of producing an adequate pool
daya manusia di tingkat D3 yang siap pakai dalam of qualified and skilled personnel in the field of
bidang terkait teknologi otomotif dan sumber automotive technology and natural resources
daya alam di Indonesia, sejak tahun 2009, YABI for domestic requirements, YABI – Politeknik
- Politeknik Manufaktur Astra memberi bantuan Manufaktur Astra (Polman Astra) has, since
beasiswa bagi siswa SMA/SMK berprestasi untuk 2009, provided scholarships for outstanding
mengikuti pendidikan di Politeknik Manufaktur high-school and vocational school graduates to
Astra (Polman Astra) melalui Program Beasiswa enroll in Polman Astra through Astra’s Scholarship
Astra. Pada tahun 2010, 84 mahasiswa yang Program. In 2010, 84 students from 13 provinces
Astra senantiasa
menyiapkan
generasi-generasi
berkualitas, salah
satunya melalui
pelatihan mekanik.
Astra continuously
develops highly
skilled/qualified
youths, among
others through
mechanical
training.

berasal dari13 provinsi dapat turut serta dalam participated, an increase of 51 students from 7
program tersebut, meningkat dari 51 mahasiswa provinces in 2009. It is expected that graduates of
yang hanya berasal dari 7 provinsi di tahun 2009. Polman Astra will satisfy needs for qualified human
Diharapkan lulusan Polman Astra dapat memenuhi resource possessing high technical competence
kebutuhan tenaga siap pakai dan berkualitas and a sound Quality, Cost, Delivery and Innovation
dengan kompetensi teknikal dan mindset Quality, (QCDI) mindset, to be better prepared in facing the
Cost, Delivery dan Innovation (QCDI) serta demands of industrial sophistication.
mental yang baik untuk menghadapi tuntutan
perkembangan industri global.
Program Pendidikan Toyota Technical (Toyota Toyota Technical Education Program by

Technical Education Program) PT Toyota Astra PT Toyota Astra Motor
Motor Toyota also initiated a program called Toyota
Toyota juga memprakarsai program Toyota Technical Education Program (T-TEP) which is
Technical Education Program (T-TEP) yang held in Indonesia by Toyota Astra Motor (TAM)
diselenggarakan di Indonesia oleh PT Toyota Astra to facilitate the process of technology transfer
Motor (TAM) untuk melaksanakan proses transfer to local vocational technical schools in order to
teknologi kepada sekolah-sekolah kejuruan create a steady pool of excellent human resources
teknik dalam rangka menciptakan sumber daya in countries where Toyota operates. By the end of
manusia yang unggul di negara-negara tempat 2010, TAM had worked with main dealers and the
Toyota beroperasi. Hingga akhir tahun 2010, TAM Ministry of Education to open 51 Sub T-TEP General
bekerja sama dengan main dealer dan Kementerian Repair and 3 Sub T-TEP Body & Paint institutions.
Pendidikan Nasional untuk membuka 51 Sub T-TEP For implementing automotive training programs,
General Repair dan 3 institusi Sub T-TEP Body the latest technological knowledge is imparted
& Paint. Dalam pelaksanaan program pelatihan to teachers of vocational schools, integrating
di bidang otomotif, pembekalan pengetahuan the Toyota learning system into the automotive
teknologi terbaru diberikan bagi guru SMK dan curriculum of vocational schools. Furthermore,
juga dilakukan integrasi sistem pembelajaran on-the-job training (OJT) is made available to both
Toyota ke dalam kurikulum otomotif di SMK. students and teachers at authorized Toyota dealers,
Selain itu juga dibuka kesempatan on-the-job and donations of training materials, in the form
training (OJT) bagi siswa dan guru di seluruh of teaching aids and training manuals are made
dealer resmi Toyota dan pemberian perangkat in order to support learning in line with the latest
training material berupa alat peraga dan training technological developments.
manual untuk mendukung pembelajaran sesuai
perkembangan teknologi terkini.
SD Hijau Sungai Bambu 05/06 Green School Sungai Bambu 05/06

Sebagai perusahaan yang care terhadap As a company that cares for the environment,
lingkungan, PT Astra International Tbk juga PT Astra International Tbk also fosters a Green
melakukan pembinaan Sekolah Hijau untuk School in order to transmit the go-green culture
menularkan budaya peduli lingkungan sejak usia from an early age at SD Sungai Bambu 05/06
dini di SD Sungai Bambu 05/06 Tanjung Priok. Tanjung Priok. Up to end of 2010, the Company
Hingga tahun 2010, telah diberikan bantuan provided a comprehensive contribution of
brainware dan software berupa pelatihan dan brainware and software, specifically training and
penyusunan kurikulum serta hardware berupa preparation of curriculum as well as hardware,
gedung perpustakaan, UKS, ruang laboratorium consisting of library, health center, laboratory and
dan ruang guru secara menyeluruh. Ekstrakurikuler teachers’ room. Environment-based extracurricular
EC 8 : Development and impact of infrastructure investments and services

provided primarily for public benefit through commercial, inkind, or
pro bono engagement.

berbasis lingkungan dilaksanakan dengan program activities were put in place with programs on
sanitasi serta kegiatan pembuatan lubang biopori, sanitation as well as activities in making biopore
pupuk kompos cair, kertas daur ulang yang sudah holes, liquid compost, recycled paper that have
diaplikasikan di Sekolah. Pengembangan SD Hijau been applied in the school. Development of the
terus dilanjutkan dengan sasaran untuk tahun Green Elementary School has progressed with
2011, yaitu meraih akreditasi “A” serta predikat targets for 2011 of obtaining an “A” accreditation
sekolah Adiwiyata dari Kementerian Lingkungan and endorsement as an Adiwiyata school from the
Hidup sebagai sekolah yang dinilai berhasil dalam Ministry of the Environment as a school which is
melaksanakan pendidikan yang berwawasan rated successful in implementing education with
lingkungan. environmental orientation.
SDN Percontohan Johan Pahlawan Model Elementary School Johan Pahlawan

Salah satu program sekolah terdepan adalah One of the most successful school programs is
pembinaan SD Percontohan Johan Pahlawan, found in the partnership with SD Percontohan
Meulaboh yang berhasil meraih predikat Rintisan Johan Pahlawan, Meulaboh, which has earned
Sekolah Berstandar International (RSBI) pada the prestigious international academic standard
tahun 2009. Pada Semester IX dan X pembinaan RSBI in 2009. During Semesters IX and X, support
dilanjutkan dengan pelaksanaan workshop was progressively continued with a workshop on
kurikulum Rintisan Sekolah Berstandar International the curriculum used by the international standards
(RSBI), tryout Ujian Akhir Nasional, festival RSBI, tryout for Standardized National Examination,
Ramadhan 2010 dan Pekan Sains dan Budaya Ramadhan 2010 festival and Science and Culture
2010. Sejak dimulai program pada tahun 2006, Week 2010. Since the initial start of the program
Sekolah terus mengumpulkan berbagai prestasi in 2006, the school continued to record a string of
gemilang di bidang akademik, kesenian dan milestones in academics, arts and other aspects at
lainnya baik di tingkat kabupaten, provinsi dan the district, provincial as well as national levels.
Ekstrakurikuler
pembuatan kertas
daur ulang,
meningkatkan
kesadaran
siswa terhadap
lingkungan.
Extracurricular
activities, as
making recycled
paper to promote
students’
awareness of the
environment.

nasional. Untuk tahun 2010, Sekolah mendapat For 2010, the school was named as the overall
penghargaan sebagai Juara I Perpustakaan winner for category of Library at the Provincial level
tingkat Provinsi Nangroe Aceh Darusalam (NAD) in Nanggroe Aceh Darussalam (NAD) and top 10 for
dan peringkat 10 Nasional tahun 2010 dan juga national ranking in 2010 as well as 1st place Winner
sebagai Juara I Sekolah Adiwiyata tingkat NAD as Adiwiyata School in NAD province for 2010.
tahun 2010. (EC 8) (EC 8)
Pendidikan Anak Usia Dini (PAUD) Early Childhood Education (PAUD)

Mewujudkan komitmen untuk mendukung In fulfilling its commitment to support education
pendidikan di semua tingkatan, PT Astra at all levels, PT Astra International Tbk also
International Tbk membantu penyelenggaraan gives assistance for the implementation of basic
pendidikan dasar yang lebih kondusif dengan education that is more conducive by aiding
merenovasi sarana Pendidikan Anak Usia Dini renovation of facilities in Early Childhood Education
(PAUD) di wilayah Sungai Bambu dan Papanggo, (PAUD) centers in the areas of Sungai Bambu and
termasuk PAUD RW 01 Papanggo, PAUD RW 05 Papanggo, consisting of PAUD RW 01 Papanggo,
Sungai Bambu, PAUD RW 09 Sungai Bambu dan PAUD RW 05 Sungai Bambu, PAUD RW 09 Sungai
PAUD RW 04 Sungai Bambu. Bambu and PAUD RW 04 Sungai Bambu.
Donasi Pendidikan Education Assistance

Sementara untuk mendukung pembelajaran di Meanwhile, to support the education process
sekolah, PT Astra International Tbk memberikan at schools, PT Astra International Tbk provides
donasi sarana pendidikan berupa seperangkat assistance with educational facilities in the form of
komputer dan printer kepada 50 sekolah SD, SMP, computers and printers for 50 elementary, junior
SMA di Kelurahan Sungai Bambu, Warakas, dan high and high schools located in Kelurahan Sungai
Papanggo. Sedangkan PT Astra Honda Motor Bambu, Warakas, and Papanggo. Additionally,
Pembangunan
sarana PAUD
merupakan bentuk
komitmen Astra
dalam menyiapkan
generasi bangsa.
Construction of
facilities in Early
Development
centers is Astra’s
contribution in
development
efforts targeting
the younger
generation in the
nation.

menyerahkan bantuan 147 unit sepeda motor PT Astra Honda Motor handed over 147
kepada 26 sekolah menengah kejuruan, Balai motorcycles to 26 vocational schools and Training
Latihan Kerja, serta institusi dan perguruan tinggi Centers, institutions and universities all over
di beberapa wilayah di nusantara. Indonesia.
Untuk pengembangan masyarakat di sekitar To develop communities in and around corporate

instalasi perusahaan, PT Astra International Tbk locations, PT Astra International Tbk works with
bekerja sama dengan Yayasan Dharma Bhakti Astra Yayasan Dharma Bhakti Astra and PT Astra Honda
dan PT Astra Honda Motor menggelar pelatihan Motor in holding training on mechanical skills for
mekanik perbengkelan roda dua, khususnya bagi two-wheel repair shops, targeting unemployed
para pemuda yang belum bekerja di Kelurahan youths from Kelurahan Sungai Bambu, Warakas, and
Sungai Bambu, Warakas, dan Papanggo. Pelatihan Papanggo. Training over a 3-month period provides
selama 3 bulan memberikan bekal keterampilan knowledge and skills for two-wheel mechanics to
mekanik roda dua bagi pemuda lulusan SMA high school graduates that will offer employment or
agar memudahkan mendapatkan pekerjaan atau even entrepreneurial opportunities that will create
menciptakan lapangan pekerjaan di lingkungannya. more jobs in their immediate surroundings.
Dalam rangka terus mendorong keterlibatan To boost employee involvement in education

karyawan dalam program pendidikan, Astra programs, Astra launched a new initiative dubbed
memulai program pendidikan bertajuk Astra Astra Employee Voluntary Program “Exploring
Employee Voluntary Program “Bedah Sekolah”. Schools”. The event was carried out at elementary-
Program ini diselenggarakan di SD-SMP Remaja, junior high school SD-SMP Remaja in Sungai
Sungai Bambu, sebanyak 68 karyawan berperan Bambu, where up to 68 employees actively
aktif untuk membantu merapikan sekolah participated in cleaning up the school, assuming
termasuk mengecat dan membersihkan kelas, duties in painting and cleaning classrooms, as
sekaligus memberi wawasan yang lebih luas bagi well as introducing broader insight for students by
siswa dengan menyelenggarakan sesi mengajar organizing learning and gardening sessions at the
dan berkebun di sekolah. school.
Karyawan turut
berpartisipasi
dalam program
CSR Pendidikan
Astra.
Employees take
part in Astra’s
CSR programs in
Education.

Masyarakat: Peningkatan Pendapatan
Pembinaan
program IGA
Komitmen Astra dalam pembangunan masyarakat Astra’s commitment in building a prosperous Majun secara rutin
yang sejahtera ditekankan pada upaya-upaya society is emphasized in efforts to nurture and dilakukan guna
terus meningkatkan
membina dan mengembangkan Usaha Mikro Kecil develop the Micro Small Medium Enterprises pengetahuan
Menengah (UMKM) serta membangun ketrampilan (MSMEs) as well as building skills and masyarakat.
dan semangat kewirausahaan masyarakat. entrepreneurial spirit within the community. Coaching in IGA
dust cloth program
is routinely carried
Setiap perusahaan Astra wajib menjaga Each Astra company is obliged to maintain out for continued
keharmonisan dengan lingkungan sekitar melalui harmony with the environment through active community
development.
partisipasi aktif dalam program ‘Income Generating participation in ‘Income Generating Activities’.
Activities.’ Kontribusi utama kami sebagai katalis/ Our main contribution as a catalyst / motor for
motor pembangunan adalah untuk memberi development is to provide education, guidance
edukasi, arahan dan fasilitas pendukung agar and supporting facilities in order to form a network
terbentuk jejaring yang mendukung pemberdayaan that promotes empowerment of local resources
sumber daya lokal yang berpotensi membuka with a promise to create employment in order to
lapangan kerja dalam rangka meningkatkan enhance social welfare and poverty alleviation for
kesejahteraan dan pengentasan kemiskinan bagi the surrounding community. (EC 1)
masyarakat sekitar. (EC 1)
EC 1 : Direct economic value generated and distributed.

Untuk mewujudkan komitmen tersebut, Astra To realize this commitment, Astra concentrated
mengangkat pengembangan usaha kecil dengan on developing small businesses with opportunities
berbagai peluang akan keterlibatan masyarakat sekitar for involvement of the local communities in its
dalam kegiatan bisnis yang dijalankan. Contohnya existing business activities. For example in the
di kawasan Tanjung Priok, Jakarta Utara, PT Astra area of Tanjung Priok, North Jakarta, PT Astra
Intenational Tbk dan Lembaga Pengembangan International Tbk and the Community Development
Masyarakat (LPM) Dompet Dhuafa Republika membina Institute (LPM) Dompet Dhuafa Republika coached
masyarakat dalam program penjahitan kain majun. the community in a program focusing on sewing
Pada tahun 2010, program telah dilakukan di dua waste rags. In 2010, the program was conducted
lokasi dengan partisipasi 46 ibu-ibu yang menghasilkan in two sites with a total of 46 female participants,
kain majun digunakan untuk kegiatan operasional with its dust cloth output used in the operations of
Toyota Sales Operation dan Isuzu Sales Operation yang Toyota Sales Operations and Isuzu Sales Operations
berada di kawasan Sunter. located in Sunter.
Program peningkatan pendapatan juga Income generating programs pursued by Toyota

diupayakan oleh Toyota Sales Operation (TSO) Sales Operation (TSO) Malang branch and other
cabang sukun Malang serta Sales Operation Sales Operation, such as Daihatsu and Isuzu,
lainnya, seperti Daihatsu dan Isuzu, dengan include giving the opportunity for local residents to
memberikan kesempatan masyarakat sekitar untuk wash uniforms, commonly called wearpacks, used
mencuci pakaian bengkel (wearpack). in automotive workshops.
Setiap perusahaan Astra wajib

menjaga keharmonisan dengan
lingkungan sekitar melalui
Each Astra company
is obliged to maintain
harmony with the
partisipasi aktif program Income environment through active
participation in ‘Income
Generating Activities. Generating Activities.
Pembinaan UMKM melalui bisnis model kain Development of SMEs through the dust cloth and
majun dan wearpack di atas telah lama diterapkan wearpack business models has been long applied
dalam mata rantai pemasok Grup Astra yang in the Astra Group extensive supply chain. In fact,
luas. Bahkan dengan kekuatan bisnis Astra with Astra’s robust business to absorb products
untuk menyerap produk-produk UMKM dan generated from SMEs and subcontractors, a
subkontraktor, telah dilakukan mekanisme yang mechanism has been intensively developed to
dapat secara intensif memantapkan efektivitas strengthen the effectiveness of the supply chain
mata rantai pemasok dengan peningkatan with improvement in Quality, Cost, Delivery and
Quality, Cost, Delivery and Innovation (QCDI). Innovation (QCDI). This is facilitated by Astra
Hal ini difasilitasi oleh Yayasan Dharma Bhakti Dharma Bhakti Foundation (YDBA), which was
Astra (YDBA). Pendirian YDBA berlandaskan formed to serve the mission of coaching and
misi untuk melakukan pembinaan dan kemitraan partnering SMEs and subcontractors nation-
UMKM dan subkontraktor di tanah air, terutama wide, particularly those related to the value chain
yang terkait dalam value chain bisnis Grup Astra. of Astra Group businesses. Programs that are
Program yang didukung oleh YDBA diharapkan supported by YDBA are expected to encourage

Masyarakat: Peningkatan Pendapatan
dapat mendorong upaya penguatan UMKM dan efforts for strengthening SMEs and promote the
semangat kewirausahaan serta pemberdayaan entrepreneurial drive and empowerment of local
usaha ekonomi masyarakat di sekitar lokasi jejaring businesses found along the peripheries of the Astra
Grup Astra. (EC 6) Group network. (EC 6)
Pada tahun 2010, program dan kegiatan YDBA In 2010, YDBA programs and activities were
terkonsentrasi pada 3 fokus area. Departemen concentrated on 3 focus areas. The Department
Otomotif, Perbengkelan, dan Alat Berat menangani of Automotive, Workshop and Heavy Equipment
peningkatan kemampuan UKM subkontraktor, managed capacity improvement of SMEs under
non-subkontraktor, otomotif, alat berat dan the categories subcontractor, non-subcontractor,
bengkel. Program-program yang dilaksanakan automotive, heavy equipment and workshops. The
mencakup pelatihan manajemen dan teknik, programs implemented included managerial and
fasilitasi pembiayaan serta pendampingan untuk technical training, facilitating financing and assistance
mempertajam kompetensi dan ketrampilan, to sharpen competencies and skills, including workers
termasuk tenaga kerja bidang alat berat dan in the heavy equipment sector and empowerment of
pemberdayaan pemuda putus sekolah. drop-out youths.
Departemen Agribisnis dan Pertambangan YDBA The Department of Agribusiness and Mining fostered
membina UMKM dan Income Generating Activities SMEs and Income Generating Activities (IGA) targeting
(IGA) masyarakat di sekitar perkebunan dan communities around Astra Group’s plantations and
pertambangan Grup Astra. Dengan mendirikan dan mining sites. By establishing and overseeing Business
mengawasi Lembaga Pengembangan Bisnis (LPB) Development Institutes and Micro Finance Institutions,
dan Lembaga Keuangan Mikro (LKM), dilakukan other activities undertaken were training for fisherman
pembinaan terhadap kelompok nelayan dan petani and farmer groups as well as empowerment of crafts
serta pemberdayaan kelompok kerajinan, catering communities, catering businesses and two-wheel repair
dan bengkel roda dua. shops.
Pada tahun 2010 berdiri 2 LKM baru yang berada In 2010, 2 new Micro Finance Institutions, LKM
di jobsite PT Pamapersada Nusantara, yakni LKM Tanjung Enim and LKM West Kutai, were established
Tanjung Enim dan LKM Kutai Barat, sehingga at the jobsite of PT Pampersada Nusantara. Presently,
saat ini telah terbentuk 9 LKM untuk wilayah there are a total of 9 Micro Finance Institutions within
perkebunan dan pertambangan Grup Astra. Astra Group plantation and mining areas.
Selain itu, Departemen Fasilitasi Pembiayaan dan Further, the Department of Financing Facilitation
LPB YDBA berinisiatif memenuhi kebutuhan modal and LPB took initiatives to meet the needs of
kerja dan investasi. Selain itu juga dilaksanakan working capital and investment. Additionally,
pembinaan UKMK di daerah dengan memfasilitasi partnering SMEs in regional areas encompassed
sumber pembiayaan, pelatihan di bidang keuangan facilitating financing sources, training in finance
termasuk Pembukuan dan Perpajakan, baik including accounting and taxation, both
dilakukan secara langsung maupun melalui LPB handled directly as well as through LPB under its
dibawah naungannya. supervision.
YDBA juga mendirikan Galeri UMKM untuk YDBA also set up the SME Gallery to assist in
membantu pelaksanaan pemasaran produk-produk handling marketing of products made by the SMEs
hasil UMKM dan sebagai media promosi, informasi and simultaneously as a media for promotion,
dan edukasi untuk mendukung kemajuan usaha information and education to support progress of
UMKM ke depan. SMEs into the future.
EC 6 : Policy, practices, and proportion of spending on locally-based

suppliers at significant locations of operation.

Beberapa perusahaan lain juga melakukan program Other companies also sponsor IGA programs,
IGA seperti PT Kalimatan Prima Persada (KPP) Rantau such as PT Kaltim Prima Persada (KPP) Rantou Port
Port District (Sei Puting), salah satu perusahaan District (Sei Puting), one company in the heavy
di divisi alat berat dan pertambangan, yang equipment and mining division, that aims to
memberdayakan sekitar 20 ibu-ibu setempat untuk empower some 20 local women to transform water
mengubah memanfaatkan eceng gondok menjadi hyacinth into handicraft items like bags, tissue
barang kerajinan seperti tas, tempat tisu, sandal, containers, slippers, trash bins and pencil stands,
tempat sampah dan tempat pensil, yang kemudian to be marketed through a partnership with several
dipasarkan melalui kerja sama dengan beberapa hotel hotels in Banjarmasin.
di Banjarmasin.
Sementara PT PAM Lyonnaise Jaya (PALYJA) Meanwhile PT PAM Lyonnaise Jaya (PALYJA) works
membina ibu-ibu PKK di daerah Pejompongan together with women in Pejompongan area to
untuk mengolah sampah domestik seperti sedotan process domestic waste such as straws and plastic
dan plastik kemasan menjadi karya yang berguna packaging into useful creations, including bags,
termasuk tas, dompet, topi dan taplak meja. wallets, hats and tablecloths.
Selain itu, untuk meningkatkan ekonomi In addition, to improve the economy of the local
masyarakat, PT Astra Agro Lestari Tbk communities, PT Astra Agro Lestari Tbk guides
melaksanakan program Perkebunan Inti - Rakyat plasma farmers in the Small Core Plantation and
(PIR), dan melalui program Kredit Koperasi Primer KPPA cooperative loan programs. PT Astra Agro
untuk Anggota (KKPA). PT Astra Agro Lestari Lestari Tbk also initiates assistance for bettering the
Tbk juga berinisiatif membantu perekonomian economic welfare of communities in and around
masyarakat di sekitar kebun melalui program company plantations through Income Generating
Peningkatan Pendapatan Masyarakat (Income Activities in palm oil plantation and development
Generating Activities) melalui budidaya kelapa of non-palm oil businesses that are consistent with
sawit dan pengembangan usaha non sawit yang existing local resources.
disesuaikan dengan potensi lokal yang tersedia.
Ibu-ibu anggota program

kerajinan enceng gondok
binaan PT Kalimantan
Prima Persada (KPP) Port
Sei Puting.
Female participants in
the water hyacinth crafts
program of PT Kalimantan
Prima Persada (KPP) Port
Sei Puting.

Masyarakat: Kesehatan
Community: Health
Pemeriksaan gigi
kepada siswa SD
Masyarakat yang maju memiliki kesadaran yang Modern communities have high awareness for binaan Yayasan
tinggi akan gaya hidup yang sehat. Karenanya, developing a healthy lifestyle. Therefore, Astra plays Pendidikan Astra
Michael D. Ruslim
Astra turut mendukung berbagai program an active part in supporting various government (YPA-MDR).
pemerintah untuk menyehatkan bangsa. Kami programs to build healthy communities. We believe
Dental examination
percaya bahwa masyarakat yang senantiasa that people who consistently maintain good health for students of
menjaga kesehatan dan kebersihan akan mampu and hygiene will be better equipped to build an elementary schools
that are sponsored
untuk membangun lingkungan yang kondusif environment that improves the quality of life. by the Pendidikan
untuk berkembang ke depan. Astra Michael D.
Ruslim Foundation
(YPA-MDR).
Astra juga aktif dalam gerakan peduli kesehatan Astra is also involved in better health movements
dan mengadakan berbagai program kesehatan and has actively conducted health programs at
di lokasi sekitar instalasi Astra. Fokus kegiatan Astra business locations. These activities mainly
diutamakan pada kesehatan ibu dan anak, focus on promoting health of mothers and
khususnya balita. Hal tersebut terlihat dari program children, particularly toddlers. This is evident
pemberian makanan tambahan, dimana from programs that are designed to provide
PT Astra International Tbk memberikan sumbangan supplementary nutrition, and PT Astra International
makanan tambahan setiap bulannya melalui Tbk gives monthly supplementary food donations
Posyandu RW 09, Sungai Bambu dalam upaya through Posyandu RW 09, Sungai Bambu as its
meningkatkan kesehatan balita di lingkungan contribution to better the health of toddlers in
sekitar. neighboring communities.

Secara berkala juga diadakan penyuluhan kesehatan Periodic information sessions on health education
di posyandu-posyandu yang berada di sekitar are also held in nearby health centers, with the aim
perusahaan, dengan tujuan peningkatan kesadaran of increasing public awareness of the importance of
masyarakat akan pentingnya menjaga kesehatan. maintaining good health. In 2010, several health-
Pada tahun 2010, beberapa permasalahan kesehatan related topics that were popularly discussed by the
yang hangat diperbincangkan di masyarakat diangkat general public were highlighted at these sessions,
sebagai topik pembahasan, termasuk Demam including dengue fever, respiratory infection and
Berdarah, ISPA dan Kanker Serviks. cervical cancer.
Beberapa program kesehatan yang telah A number of health programs which have been
dilaksanakan secara reguler pada tahun- conducted regularly in previous years were
tahun sebelumnya juga terus dilanjutkan serta continued and even intensified. One such program
ditingkatkan intensitasnya. Salah satunya adalah is called Healthy with Daihatsu, in which free
Sehat bersama Daihatsu, yang kembali hadir lewat health consultations were provided in RW 04
Pengobatan Gratis di RW 04 Kelurahan Sungai Kelurahan Sungai Bambu in collaboration with
Bambu dan bekerja sama dengan Senat Mahasiswa the Student Senate of the Faculty of Medicine,
Fakultas Kedokteran Universitas Indonesia University of Indonesia. A total of 25 young doctors
menurunkan 25 dokter muda untuk memeriksa performed examinations and treatment for nearly
dan mengobati sekitar 300 warga. Demikian 300 local residents. Similarly, Astra Group’s Blood
pula dengan Donor Darah Grup Astra, dimana Donor program, which was held in the head
digelar program AHEME Peduli Kemanusiaan office and other locations of PT United Tractors
Astra turut mendukung berbagai

program pemerintah untuk Astra plays an active part
in supporting various
government programs to
menyehatkan bangsa. build healthy communities.
1.000 kantong darah yang dilaksanakan di head Tbk, highlighted the program with AHEME Care
office dan seluruh lokasi PT United Tractors Tbk. for Humanity in donating 1,000 bags of blood.
Sementara PT Federal International Finance dan Meanwhile, PT Federal International Finance and
PT Asuransi Astra Buana bekerja sama dengan PMI PT Asuransi Astra Buana cooperated with the local
juga mengadakan kegiatan donor darah sepanjang chapter of the Red Cross PMI in carrying out a
tahun 2010 di Jakarta dengan menyumbangkan series of blood donations in Jakarta throughout
4.488 kantong darah ke PMI. 2010, providing a total of 4,488 bags of blood to
PMI.
Kemudian dalam rangka membantu masyarakat Then as an effort to assist economically-

kurang mampu, juga dilakukan sunatan massal oleh disadvantaged families, PT Federal International
PT Federal International Finance cabang Dumai Finance Dumai branch, in cooperation with the local
bekerja sama dengan Dinas Sosial kota Dumai, office of the Department of Social Services in Dumai
yang diikuti oleh 50 anak dari keluarga kurang city, also sponsored a mass circumcision ceremony
mampu yang berasal dari desa-desa tertinggal di 5 which was attended by 50 boys from underprivileged
kecamatan di wilayah kota Dumai. families in underdeveloped villages in 5 districts of the
city of Dumai.

Lingkungan, Keselamatan &
Kesehatan Kerja
Latihan rutin
tindakan
Astra senantiasa memiliki komitmen untuk Astra consistently upholds its commitment to penyelamatan
pengelolaan lingkungan yang sehat dan aman manage a healthy and safe environment for all korban kecelakaan
di tempat kerja.
bagi seluruh stakeholder karena Astra memahami stakeholders because Astra understands that
bahwa lingkungan yang sehat dan aman adalah a healthy and safe environment is one of the Routine exercise
on emergency
salah satu faktor pendukung sukses bisnis. Melalui factors supporting business success. Through the assistance for
perumusan kerangka Astra Green Company (AGC), framework of the Astra Green Company (AGC), workplace
accidents.
Astra terus memantau pelaksanaan dan melakukan Astra continues to monitor implementation and
evaluasi pengelolaan Lingkungan, Kesehatan evaluates the management of Environment,
dan Keselamatan Kerja (LK3) dalam usahanya Occupational Health and Safety (EHS) in attempting
untuk mewujudkan tanggung jawabnya dalam to realize its responsibility for creating sustainable
menciptakan kelestarian alam dan lingkungan kerja harmony between nature conservation with a
yang sehat dan aman secara berkesinambungan. healthy and safe working environment. (4.15)
(4.15)
EN 5 : Energy saved due to conservation and efficiency improvements. 4.15 : Basis for identification and selection of stakeholders with whom to engage.

Program Efisiensi Energi dan Sumber Daya Programs for Efficiency of Energy and Natural
Alam (EN 5) Resources (EN 5)
Pada tahun 2010, PT Astra International Tbk In 2010, PT Astra International Tbk implemented
melaksanakan langkah-langkah pengelolaan environmental management measures through a
lingkungan melalui berbagai program penghematan variety of natural resource and energy conservation
sumber daya alam dan energi serta menekan programs as well as by reducing waste produced
tingkat limbah hasil usaha. Astra memahami bahwa from operations. Astra understands that energy,
ketersediaan energi, terutama bahan bakar fosil, particularly fossil fuels, has become progressively
semakin tipis dan karenanya perusahaan harus more scarce and by this logic we must intensify
terus meningkatkan upaya untuk menggunakan efforts to use energy more effectively and
energi dengan lebih efektif dan efisien. Hal tersebut efficiently. This is formulated in a corporate policy
dirumuskan dalam kebijakan corporate PT Astra of PT Astra International Tbk, establishing energy
International Tbk meliputi kebijakan efisiensi energi efficiency as a guideline to be followed consistently
sebagai pedoman yang harus diimplementasi secara across the Astra Group. Targets for energy and
konsisten oleh setiap perusahaan yang tergabung natural resource efficiency include utilization of
dalam Grup Astra. Target efisiensi energi dan water, electricity, diesel fuel, oil and gasoline, and
sumber daya alam mencakup penggunaan air, listrik, specifically for 2010, it became mandatory to
solar, oli, dan bensin, dan khusus pada tahun 2010 achieve a 5% reduction from the previous year’s
wajib diterapkan pengurangan sebesar 5% dari figures.
tahun sebelumnya.
Astra melaksanakan langkah-

langkah pengelolaan lingkungan
melalui berbagai program Astra implements
penghematan sumber daya alam environmental management

measures through a variety of
dan energi. natural resource and energy

conservation programs.
Untuk mengukur pencapaian dari kebijakan To measure the achievement of environmental

lingkungan yang telah ditetapkan secara korporasi, policies as have been defined by corporate HQ,
PT Astra International Tbk melakukan monitoring PT Astra International Tbk performs monitoring
setiap 6 bulan. Pemantauan yang dihasilkan terdiri once in every 6 months. Monitored results are
atas jumlah agregat secara keseluruhan Grup generated for aggregate performance for the
Astra serta ukuran berdasarkan 6 grup bisnis, Astra Group as well as measures based on the six
yaitu Otomotif, Alat Berat dan Pertambangan, business areas within Astra: Automotive, Heavy
Perkebunan, Jasa Keuangan, Infrastruktur dan Equipment & Mining, Agribusiness, Financial
Teknologi Informasi, dengan hasil untuk tahun Services, Infrastructure and Information Technology.
2010 seperti digambarkan dalam diagram berikut Achievements for 2010 are depicted on the
ini. diagrams below.

Lingkungan, Keselamatan & Kesehatan Kerja
Grafik Graph 8
Penggunaan Sumber Daya Alam dan Energi
Natural Resources and Energy Consumption
(EN 1, 3, 4, 8)
845.48
718.49
Air (x 106 M3) Water (x 106 M3)

529.24
581.01
Listrik (x 106 kWh) Electricity (x 106 kWh)
Solar (x 106 L) Diesel fuel (x 106 L)

232.56
Oli (x 105 L) Oil (x 105 L)

156.36
Bensin (x 104 L) Gasoline (x 104 L)

114.99
134.06
43.90
111.18
200
9
201
0
Untuk mengukur pencapaian efisiensi sumber daya Efficiency in consumption of natural resources and
alam dan energi, digunakan satuan per unit produk energy uses is measured using units per product
untuk masing-masing grup bisnis. Target efisiensi unit for individual business group. Target efficiency
pemakaian sumber daya alam dan energi tahun measure for natural resources and energy for 2010
2010 adalah 5% dibanding tahun 2009. is set at 5% relative to levels achieved in 2009.
Dibandingkan dengan tahun 2009, rata-rata In comparison to 2009, the average consumption
pemakaian sumber daya alam dan energi pada of natural resources and energy for 2010 seems
tahun 2010 terlihat lebih besar. Namun hal tersebut higher. However, such a trend was mostly driven
lebih disebabkan oleh adanya ekspansi dalam by continued expansion of the entire Group (see
tubuh Grup Astra (lihat Annual Report 2010). Annual Report 2010). Below is data for natural
Berikut adalah data pemakaian sumber daya alam resources and energy usage by product, based on
dan energi per produk berdasarkan masing-masing the respective business group for the year 2010.
grup bisnis untuk tahun 2010.
EN 1 : Materials used by weight or volume. EN 4 : Indirect energy consumption by primary source.

EN 3 : Direct energy consumption by primary energy source. EN 8 : Total water withdrawal by source.

Air (M3/unit produk) Listrik (kWh/unit produk)
Water (M3/unit product) Electricity (kWh/unit product)
1015.35
891.26
723.06
14.65
724.35
11.54
853.42
561.17
7.46
3.99
4.26
7.31
3.93
144.98
0.87
0.00
otif
3.33
0.71
Otomotive
0.00
14.38
101.75
13.25
otif Autom ambangang
Otomotive
0.22
Autom mbangang Pert Minin

0.19
erat & ent & isnis

Agribsiness
Perta Minin ribisnis Alat vBy Equipm
erat & ent & Ag siness Hea Agrib
u
ngan
Alat vBy Equipm u Keuaervices
Hea Agrib ngan
Keuaervices Jasacia lS
Jasacia lS in a n gistik
n gistik F
r & Lo tics
Fin a r & Lo tics truktu Logis
truktu Logis Infratrs ucture &
Infratrs ucture & si forma
si
Infras forma Infras logi In ology
logi In ology Tekntioon Techn
2009 Tekntioon Techn 2009 a
a Inform
Inform
2010 2010
Catatan Notes: Catatan Notes:

Rata-rata penurunan konsumsi air per unit produk tahun 2010 sebesar Rata-rata penurunan konsumsi listrik per unit produk tahun 2010 sebesar
10,3% dibanding tahun 2009. 15,84% dibanding tahun 2009.
The average reduction in water consumption per unit product for 2010 is The average reduction in electricity consumption per unit product for 2010 is
10.3% relative to 2009. 15.84% relative to 2009.

Solar (L/unit produk) Oli (L/unit produk)
Diesel Fuel (L/unit product) Oil (L/unit product)
616.50
73.28
495.289
62.19
12.07
10.08
1.33
0.70
16.20
17.31
0.25
otif
0.00
0.23
Otomotive
0.00
otif
0.09
Autom ambangang Otomotive

0.00
85.03
0.08
an
0.00
Pert Minin isnis Automrtambangin g

1.13
erat & ent &

69.10
Agribsiness Pe t & Min isnis

Alat vBy Equipm rat &
1.23
u t B e m e n Agribsiness
Hea Agrib ngan Ala vy Equip
Agrib
u
Keuaervices ngan
0.00
Jasacia Hea Keuaervices

lS
0.00
gistik Jasacia lS
Finan r & Lo tics n gistik
truktu Logis
Fin a r & Lo tics
Infratrs ucture & truktu Logis
si Infratrs ucture & si
Infras forma Infras forma
2009 logi In ology 2009
logi In ology
Tekntioon Techn Tekntioon Techn
a a
2010 Inform 2010 Inform

Rata-rata penurunan konsumsi Solar per unit produk tahun 2010 sebesar Rata-rata penurunan konsumsi Oli per unit produk tahun 2010 sebesar
Pemakaian solar pada Grup Infrastruktur tahun 2010 naik, karena Pemakaian oli pada Grup Infrastruktur tahun 2010 naik karena penambahan
penambahan 4 unit kapal. 4 unit kapal.
The average reduction in consumption of Diesel Fuel per unit product for 2010 The average reduction in Oil consumption per unit product for 2010 is 11.02%
is 9.23% relative to 2009. relative to 2009.
Consumption of Diesel Fuel by the Infrastructure Group increased during 2010 Consumption of Oil by the Infrastructure Group increased during 2010 due to
due to the addition of 4 ships. the addition of 4 ships.

Program Efisiensi (EN 5, 6, 7) Efficiency Programs (EN 5, 6, 7)

Berbagai metode reduksi penggunaan sumber daya Varied methods for reducing usage of natural
alam dan energi dan jenis program dilakukan sesuai resources and energy, as well as corresponding
dengan karakteristik pemakaiannya di masing-masing programs to promote such reduction, are applied,
perusahaan. Sejak bulan Februari 2009, based on unique characteristics within the different
PT Astra Honda Motor telah melaksanakan program Astra companies. Since February 2009, PT Astra
efisiensi bahan bakar melalui pemakaian gas buang Honda Motor has implemented a fuel efficiency
sisa boiler untuk proses produksi sebagai upaya program by re-injecting residual gas from boilers to
efisiensi energi dan reduksi karbon (gas buang). run subsequent processes, thereby resulting in energy
Program ini menggunakan HRSG (Heat Recovery efficiency and carbon (gas emission) reduction.
Steam Generator) pada Casting Wheel Plant PT Astra This program utilizes a HRSG (Heat Recovery Steam
Honda Motor yang saat ini mempunyai 2 sumber Generator) on the Casting Wheel Plant of PT Astra
listrik utama untuk proses produksi, yaitu Cikarang Honda Motor which currently employs two principal
Listrindo dan 4 unit Gas Engine (total kapasitas Gas power sources, which are Cikarang Listrindo and
Engine 5 MVA). Selain menghasilkan listrik, unit-unit 4 Gas Engines (with total Gas Engine capacity of
Gas Engine tersebut juga menghasilkan gas buang 5 MVA). On top of providing electricity, the Gas
dengan temperatur kurang lebih 500 derajat celcius. Engines also produce gas with a temperature of
Panas yang terbuang tersebut dimanfaatkan untuk approximately 500 degrees Celsius. This residual heat
membangkitkan uap untuk proses pre treatment is deployed back to generate steam for operating
line painting dengan menggunakan teknologi HRSG the pre-treatment line painting process through the
(Heat Recovery Steam Generator), sehingga dalam HRSG (Heat Recovery Steam Generator) technology,
pembangkitan steam tidak diperlukan tambahan hence supplying steam even when no additional fuel
bahan bakar dan tidak ada gas buang yang is required and also eliminating potential gas emission
dihasilkan. that would have been produced otherwise.
Program Pengurangan Limbah, GRK dan BPO Program to Reduce Waste, Green House Gases
(EC 2) (EN 16, 17, 18, 19) and Ozone Depleting Substances (EC 2) (EN 16,
Pengelolaan limbah di Grup Astra mengacu pada 17, 18, 19)
kebijakan nasional tentang limbah dan pencemaran, Waste management within the Astra Group refers
sesuai dengan Undang Undang No. 32 tahun 2009 to the national policy on waste and pollution,
tentang Pengelolaan dan Perlindungan Lingkungan in accordance with Law No. 32 of 2009 on
Hidup. Secara khusus, kebijakan corporate pada Environmental Management and Protection. In
tahun 2010 menetapkan penurunan emisi gas particular, the corporate policy in 2010 stipulated
rumah kaca (GRK) dan perhitungan penggunaan reduction of greenhouse gas emissions and the
bahan perusak ozon (BPO). calculation for the use of ozone depleting substances.
Astra menggunakan perhitungan karbon berdasarkan Astra uses carbon calculations based on the protocol
protokol yang dilansir oleh United Nation Environment that was launched by United Nation Environment
Programme (UNEP) untuk menghitung jumlah emisi gas Programme (UNEP) to calculate total emission of
rumah kaca sebagai produk samping yang dihasilkan greenhouse gases as by products generated from
dari kegiatan bisnis Astra. Perhitungan didapat dari business activities. Calculations are obtained from
penggunaan listrik (kWh/tahun), solar (L/tahun), LPG the use of electricity (kWh/year), diesel (L/year), LPG
(ton/tahun), gas alam (m3/tahun) dan bahan bakar yang (tons/year), natural gas (m3/year) and fuel needed in
dibutuhkan dalam proses produksi dan transportasi. the production process and transportation.
EC 2 : Financial implications and other risks and opportunities for the EN 7 : Initiatives to reduce indirect energy consumption and reductions
organization’s activities due to climate change. achieved.
EN 5 : Energy saved due to conservation and efficiency improvements. EN 16 : Total direct and indirect greenhouse gas emissions by weight.
EN 6 : Initiatives to provide energy-efficient or renewable energy based EN 17 : Other relevant indirect greenhouse gas emissions by weight.
products and services, and reductions in energy requirements as a EN 19 : Emissions of ozone-depleting substances by weight.
result of these initiatives.

Grafik Graph 13
Emisi CO2 (Ton/unit produk) (EN 16, 17)
CO2 Emission (Tonnes/unit product)
2.43
1.83
0.77
0.75
1.33
1.05
0.0007
0.0006
otif
0.013
Otomotive
0.012
Autom rtambangin an
0.13
g
0.09
P t & Min
e isnis
la t B eratu&
ip m en Agribsiness
A vy Eq u
He a A rib
g ngan
Keuaervices
Jasacia lS Catatan Notes:
Finan gistik
r & Loogistics Rata-rata penurunan emisi CO2 per unit produk tahun 2010 sebesar 15,03%
fr a s truktu
re & L
si
In tructu
Infras forma dibanding tahun 2009.
logi In ology
Tekntioon Techn
2009 a
Inform The average reduction in CO2 emission per unit product for 2010 is 15.03%
2010 relative to 2009.
Upaya yang dilakukan dalam mengurangi gas Efforts taken to reduce greenhouse gases are
rumah kaca terkait dengan upaya efisiensi associated with measures to boost efficiency of
pemakaian energi dan sumber daya alam, energy and natural resources, especially electricity
khususnya listrik dan bahan bakar fosil. Salah and fossil fuels. An example of programs applied
satu contoh program yang dilakukan di PT Showa at PT Showa Indonesia Manufacturing is the use of
Indonesia Manufacturing adalah pemakaian lampu LED lamps to replace fluorescent lights in offices
LED sebagai pengganti lampu TL dalam kantor dan and factories, because for the same light intensity
pabrik dikarenakan untuk ukuran intensitas cahaya (lux), LED lamps consume less electrical energy
yang sama (lux), lampu LED mengkonsumsi lebih (kWh). This program was launched at the end of
sedikit energi listrik (kWh). Program ini dilansir 2008, and up to 2010, the total number of LED
mulai akhir tahun 2008, dan hingga tahun 2010, lights installed were 1,461 units.
total lampu LED yang terpasang sejumlah 1.461
buah.
Walaupun investasi lampu LED lebih tinggi dari Despite higher investment for LED lights relative to
lampu TL, namun mengingat konsumsi tenaga the cost of fluorescent lamps, actual consumption
listrik yang diserap lebih sedikit maka terjadi of electric power is considerably less, thereby
pengurangan jumlah CO2 yang dihasilkan. resulting in a reduction of CO2 produced. Green
Pengurangan GRK mencapai 280.800 kg CO2 per house gases reduction is approximately 280,800 kg
tahunnya. of CO2 annually.
Selain gas rumah kaca, penggunaan bahan perusak In addition to greenhouse gases, the use of
ozon juga dipantau melalui pelaporan tengah ozone depleting substances are also monitored

tahunan. Sebagian besar bahan perusak ozon yang in a semi-annual report. The majority of ozone
digunakan adalah freon untuk pendingin ruangan. depleting substances used is Freon for operating
Penggunaan freon di Grup Astra telah diarahkan air conditioning systems. Currently, Astra has
pada freon yang lebih ramah lingkungan, yang directed use of Freon within the Group toward a
mana hal tersebut telah dilakukan oleh PT Denso environmentally-friendly variety, as implemented by
Indonesia sejak tahun 2008 ketika mulai beralih PT Denso Indonesia, which began to switch to more
kepada freon yang lebih ramah lingkungan. (EN 19) environmentally-friendly freon from 2008. (EN 19)
Program Pengolahan Limbah (EN 21, 22, 24) Waste Management Programs (EN 21, 22, 24)
Untuk limbah cair dan padat, data yang For liquid and solid wastes, the data collected is on
dikumpulkan adalah data produksi limbah cair the production of domestic liquid waste, hazardous
domestik, limbah B3 cair, limbah padat domestik liquid waste, domestic solid waste and hazardous
dan limbah padat B3. solid waste.
Program pengurangan limbah bervariasi dan Waste reduction programs are varied and tailored
disesuaikan dengan karakteristik limbah yang to the characteristics of waste generated. For
dihasilkan. Contohnya, dalam program coolant example, the coolant management program carried

Limbah Cair Non B3 (M3/unit produk) Limbah Cair B3 (Liter/unit produk)
Non-hazardous Liquid Waste (M3/unit product) Hazardous Liquid Waste (Litre/unit product)
153.61
146.68
4.34
3.77
3.31
2.08
1.53
1.10
0.008
otif
0.012
Otomotive
Autom
0.003
gan
0.44
otif mban g
Otomotive
0.002
Pertat & Minin

Autom eratu&
0.40
en
6.34
la t B ip m isnis
gan
A vy Eq Agribsiness
mban g Hea u
3.27
Pertat & Minin Agrib ngan

B e ra t&m e n Keuaervices
Jasacia
Alat vy Equip lS
Hea isnis Finan
Agribsiness gistik
u r & Lo tics
Agrib truktu Logis
Infratrs ucture &
2009 2009 Infras
2010 2010

Rata-rata penurunan limbah cair non B3 per unit produk tahun 2010 sebesar Rata-rata penurunan limbah cair B3 per unit produk tahun 2010 sebesar
The average reduction in non hazardous liquid waste per unit product for 2010 The average reduction in hazardous liquid waste per unit product for 2010 is
is 14.71% relative to 2009. 7.94% relative to 2009.
EN 19 : Emissions of ozone-depleting substances by weight. EN 24 : Weight of transported, imported, exported, or treated waste
EN 21 : Total water discharge by quality and destination. deemed hazardous under the terms of the Basel Convention
EN 22 : Total weight of waste by type and disposal method. Annex I, II, III, and VIII, and percentage of transported waste
shipped internationally.

Limbah Padat Non B3 (Kg/unit produk) Limbah Padat B3 (Kg/unit produk)
Non-hazardous solid waste (Kg/unit product) Hazardous solid waste (Kg/unit product)
298.22
40.49
287.81
35.34
29.48
23.35
99.32
99.32
55.32
3.04
52.25
2.74
0.0001
0.0001
otif
Otomotive
53.50
3.23
otif Autom gan
Otomotive mban g
40.43
Pertat & Minin
1.27
Autom gan t B eratu&
ip m en isnis
mban g la
A vy Eq Agribsiness
Pertat & Minin Hea u
t B e rat & m e n isnis Agrib
Ala vy Equ ip
Agribsiness gistik
Hea u r & Loogistics
Agrib fr a s trukture & L
In tructu
si Infras si
forma forma
logi In ology logi In ology
Tekntioon Techn Tekntioon Techn
a a
Inform Inform
2009 2009
2010 2010

Rata-rata penurunan limbah padat non B3 per unit produk tahun 2010 sebesar Rata-rata penurunan limbah padat B3 per unit produk tahun 2010 sebesar
The average reduction in non hazardous solid waste per unit product for 2010 The average reduction in hazardous solid waste per unit product for 2010 is
is 5.58% relative to 2009. 8.15% relative to 2009.
management yang dilakukan oleh PT Akebono out by PT Akebono Brake Astra Indonesia called for
Brake Astra Indonesia dilakukan instalasi Tramp installation of a Tramp Oil Terminator Machine.
Oil Terminator Machine. Alat tersebut berfungsi This equipment functions to extend the life of the
memperpanjang usia coolant melalui suatu proses coolant through a process that has been applied
dan telah diaplikasikan sejak tahun 2009 dengan since 2009, with total investment of
nilai investasi sebesar Rp 305.000.000. Pada tahun Rp 305 million. In 2009 and 2010, savings
2009 dan 2010, penghematan yang dihasilkan dapat generated can be divided into two categories,
dibagi menjadi dua kategori, yaitu penghematan which are cost savings from coolant purchases
pembelian coolant sejumlah Rp 1,9 miliar per tahun amounting to Rp 1.9 billion per year and the
dan pengurangan limbah coolant yang menghasilkan reduction in coolant waste that resulted in savings
penghematan biaya pengelolaan limbah sejumlah Rp 9 from waste management costs of Rp 9 million per
juta per tahun (EN 2). year (EN 2).
Program Konservasi Lingkungan Hidup Environmental Conservation Program

(EN 11, 12, 13,14,15) (EN 11, 12, 13,14,15)
Selain konservasi terhadap energi dan sumber In addition to conservation of energy and natural
daya alam, Grup Astra juga secara konsisten resources, the Astra Group consistently implements
melaksanakan program konservasi Lingkungan environmental conservation programs, with the
Hidup, dengan konsep utama pelestarian terhadap principal concept of conservation of biodiversity.
keanekaragaman hayati. Hal ini sesuai dengan This is consistent with the theme of World
tema hari Lingkungan Hidup Dunia pada tahun Environment Day in 2010, that is Many Species,
2010, yaitu Many Species, One Planet, One Future. One Planet, One Future.

EN 2 : Percentage of materials used that are recycled input materials. EN 13 : Habitats protected or restored.
EN 11 : Location and size of land owned, leased, managed in, or adjacent to, EN 14 : Strategies, current actions, and future plans for managing impacts on
protected areas and areas of high biodiversity value outside protected areas. biodiversity.
EN 12 : Description of significant impacts of activities, products, and EN 15 : Number of IUCN Red List species and national conservation list
services on biodiversity in protected areas and areas of high species with habitats in areas affected by operations, by level of
biodiversity value outside protected areas. extinction risk.

Salah satu program konservasi yang mulai One of the conservation programs that has been
diberlakukan oleh PT Astra Agro Lestari Tbk sejak conducted by PT Astra Agro Lestari Tbk since 2006
tahun 2006 adalah program Nilai Konservasi Tinggi is the program of High Conservation Value (HCV).
(NKT). Konsep NKT berupaya mengintegrasikan The concept of HCV works to integrate forest
pemanfaatan hutan dengan isu konservasi management with issues in conservation of the
lingkungan, sosial dan kultur dalam suatu unit environment, social and culture in a management
pengelolaan yang bertujuan meminimalisasi unit aimed at minimizing the negative ecological
dampak negatif ekologi dan sosial di sektor and social impacts in the plantation sector.
perkebunan. Sebagai perusahaan perkebunan As a plantation company operating under the
dengan konsep Sustainable Development, PT Astra concept of Sustainable Development, PT Astra
Agro Lestari Tbk mengaplikasikan pedoman NKT Agro Lestari Tbk applies the HCV guidelines to
untuk menjamin keberlanjutan bisnisnya. Sebelum ensure the sustainability of its business. Before
proses pengembangan kebun, dilakukan Survey initiating the process of plantation development,
Kelayakan Lahan untuk memastikan kondisi lahan a Land Feasibility Survey is completed to assess
yang akan dikelola, dilanjutkan dengan analisis the conditions of land to be managed, followed
dan penetapan Kawasan Bernilai Konservasi Tinggi by analysis and identification of HCV areas, which
yang disusun oleh perusahaan sebagai telaah lebih is prepared by the company as a successive study
lanjut terhadap keanekaragaman hayati yang harus on biodiversity that must be conserved within the
dipertahankan di dalam lokasi usaha. business location.
Grup Astra juga

berkomitmen
dalam program nilai
konservasi tinggi.
The Astra Group is

committed in the high
conservation value.

Program NKT mulai diterapkan di Astra Agro Lestari The HCV program was implemented within
Grup pada PT Karyanusa Eka Daya-Kalimantan the Astra Agro Lestari Group specifically by PT
Timur, di mana penetapan dan identifikasi area NKT Karyanusa Eka Daya-East Kalimantan, in which
dilakukan bekerjasama dengan pihak luar/konsultan determination and identification of the HCV areas
yaitu Borneo Ecology and Biodiversity Conservation is done in collaboration with external parties /
(BEBSiC) Samarinda dan reviewer dari World Wide consultants, namely Borneo Ecology and Biodiversity
Fund (WWF-indonesia). Berdasarkan pengalaman Conservation (BEBSiC) Samarinda and a reviewer
dan pengetahuan dari PT Karyanusa Eka Daya, from the World Wide Fund (WWF-Indonesia). Based
manajemen melakukan identifikasi dan penetapan on the experience and knowledge derived from PT
internal kawasan NKT di setiap perkebunan baru Karyanusa Eka Daya, management proceeded to
maupun perkebunan yang sudah ada namun belum carry out internal identification and determination
melakukan program konservasi. Kriteria NKT yang of HCV areas in each new plantation as well as
digunakan dibagi dalam 6 jenis kategori, yaitu NKT1: existing plantations that have not developed/
Kawasan yang mempunyai nilai-nilai keanekaragaman enforced a conservation program. The HCV criteria
hayati yang penting secara global, regional dan lokal; used are divided into 6 categories, which are
NKT2: Kawasan Bentang Alam yang Penting bagi HCV1: Regions characterized by biodiversity values
Dinamika Ekologi secara Alami; NKT3: Kawasan yang that are significant globally, regionally and locally;
mempunyai ekosistem yang langka, terancam atau HCV2: Natural span of region which is important
hampir punah; NKT 4: Kawasan yang Menyediakan to the Natural Ecological Dynamics; HCV3: Regions
Jasa-Jasa Lingkungan Alami; NKT 5: Kawasan yang containing ecosystems that are rare, threatened or
sangat penting untuk memenuhi kebutuhan dasar endangered; HCV4: Regions that provide natural
masyarakat lokal (misalnya pemenuhan kebutuhan environmental services; HCV5: Regions which are
pokok, kesehatan); dan NKT 6: Kawasan yang sangat extremely important to the fulfillment of basic needs
penting untuk identitas budaya tradisional masyarakat of the local communities (eg subsistence, health);
lokal (kawasan-kawasan budaya, ekologi, ekonomi, and HCV6: Regions which are extremely important
agama yang penting). as the traditional cultural identity of the local
communities (areas of cultural, ecological, economic
or religious significance.)
Pada tahun 2010, kawasan yang dilakukan During 2010, areas which were affected by
konservasi mencakup wilayah Aceh, Kalimantan conservation activities include Aceh, South
Selatan, Kalimantan Timur, Kalimantan Tengah, dan Kalimantan, East Kalimantan, Central Kalimantan
Sulawesi Barat. Pada kawasan-kawasan yang telah and West Sulawesi. In areas which were designated
ditentukan sebagai area konservasi, tidak dilakukan as conservation areas, there was no land clearing
pembukaan. Beberapa contoh keanekaragaman activities undertaken. A small sample of the
hayati yang dilindungi dalam area NKT adalah biodiversity under protection within the HCV areas
Burung Enggang (Bucero Rhinoceros) di areal NKT are the Enggang bird (Bucero Rhinoceros) found
PT Rimbunan Alam Sentosa (Sulawesi Tengah) dan within the HCV areas under PT Rimbunan Alam
NKT PT Agro Menara Rahmat (Kalimantan Tengah), Sentosa (Central Sulawesi) and PT Agro Menara
rumpun pohon aren (Arenga Pinnata) di areal NKT Rahmat (Central Kalimantan), clumps of palm
PT Karyanusa Eka Daya (Kalimantan Timur), Pohon trees called Arenga Pinnata in the HCV area of PT
Ulin (E. Swagerii) di area konservasi PT Sukses Karyanusa Eka Daya (West Kalimantan), Ulin trees
Tani Nusa Subur (Kalimantan Timur) dan Kuburan (E. Swagerii) in the conserved areas of PT Sukses
yang dikeramatkan warga di area PT Borneo Indah Tani Nusa Subur (West Kalimantan) and a sacred
Marjaya (Kalimantan Timur). burial grounds for the local community within
the premises of PT Borneo Indah Marjaya (East
Kalimantan).

Go Green With Astra (EN 26) Go Green With Astra (EN 26)
Sejalan dengan program konservasi lingkungan, In line with environmental conservation programs,
Astra juga telah mengupayakan berbagai program Astra has also initiated various green projects as
penghijauan sebagai kontribusinya dalam part of its contribution to improve the quality
meningkatkan kualitas lingkungan hidup. Program of the environment. The ‘Go Green with Astra’
Go Green with Astra diselenggarakan untuk program was held to heighten awareness of
meningkatkan kesadaran dalam pemeliharaan environmental preservation, particularly in reducing
lingkungan, khususnya mengurangi dampak the impact of global warming.
pemanasan global.
Grup Astra di wilayah Jakarta Utara bersinergi Furthermore, the Astra Group in North Jakarta in
membuat taman kota yang terletak di Jalan Yos a joint effort built a city park which is located on
Sudarso, Sunter. Pembuatan taman kota ini sebagai Yos Sudarso Boulevard in Sunter. This city park
wujud nyata kontribusi Astra terhadap antisipasi initiative is the manifestation of Astra’s contribution
dampak pemanasan global sekaligus menyediakan to anticipate the impact of global warming while
ruang terbuka yang dapat dimanfaatkan untuk simultaneously providing an open public space
kegiatan jogging track, arena bermain umum, that comprehensively offers a jogging track, public
dan penyegaran fisik bagi masyarakat sekitar. playground and a center for physical relaxation
Kontributor pada pembuatan Taman Astra and rejuvenation for the surrounding community.
termasuk PT Astra International Tbk, PT Astra Contributors to the construction of Astra Park
Honda Motor (AHM) beserta Yayasan Astra Honda include PT Astra International Tbk,
Motor, PT Astra Daihatsu Motor, PT Toyota Astra PT Astra Honda Motor as well as Astra Honda
Taman Astra
sebagai bentuk
partisipasi dalam
pengurangan efek
gas rumah kaca.
Astra Park is our

contribution in
reducing the
effects of green
house gasses
EN 26 : Initiatives to mitigate environmental impacts of products and

services, and extent of impact mitigation.

Motor, PT Toyota Motor Manufacturing Indonesia, Motor Foundation, PT Astra Daihatsu Motor,
PT Serasi Autoraya, PT Federal International Finance PT Toyota Astra Motor, PT Toyota Motor
dan PT GS Battery. Manufacturing Indonesia, PT Serasi Autoraya,
PT Federal International Finance and PT GS Battery.
PT United Tractors Tbk meluncurkan program PT United Tractors Tbk launched the “United
“United Tractors for natuRE and Environmental Tractors for natuRE and Environmental
Sustainability” (UTREES) pada bulan April 2010. Sustainability” (UTREES) in April 2010. The program
Program gerakan penanaman bakau (mangrove) ini highlighting the movement to plant Mangroves
dimulai di kawasan Hutan Angke Kapuk, Jakarta was started in the area Angke Kapuk Forest, North
Utara dan selama tahun 2010 telah tertanam Jakarta and during 2010, and a total of 6,700
sejumlah 6.700 pohon bakau di Jakarta, dan mangroves were planted in Jakarta, and many
selebihnya di luar wilayah Jakarta. more outside of the capital city.
Keselamatan dan Kesehatan Kerja (K3) Occupational Health and Safety (HS)
Sebagai perusahaan yang bertanggung jawab, Astra As a responsible company, Astra pays significant
menaruh perhatian yang besar terhadap kesehatan attention to occupational health and safety of
dan keselamatan kerja karyawan. Hal tersebut employees. This is incorporated into business
terkandung dalam proses bisnis yang aman, nyaman processes that are safe, comfortable and clean
dan bersih (Green Process) sebagai bagian dari Green (Green Process) as part of a Green Strategy that
Strategy yang dijalankan agar melindungi keamanan is implemented in order to protect the safety and
serta kenyamanan karyawan dalam bekerja sehingga comfort of employees in performing their work. This
pada akhirnya menekan potensi kerugian yang ultimately provides good control against potential
diderita akibat penurunan efisiensi kerja. losses arising from low operational efficiency.
Terus berkembangnya usaha Grup Astra sepanjang Continued expansion of the Group throughout
tahun 2010, baik dari sisi pertumbuhan produksi 2010, both from growth of goods and services
barang dan jasa maupun penambahan site dan produced as well as addition of sites and
infrastruktur yang dikelola oleh Grup Astra, semakin infrastructure, create an even greater responsibility
besar pula tanggung jawab dalam hal pengelolaan for managing Occupational Health and Safety
Keselamatan dan Kesehatan Kerja (K3) karyawan. (K3) of employees. To support implementation
Guna mendukung pelaksanaan K3 yang sistematis of systematic and focused HS programs in line
dan terarah sesuai AGC, Astra telah merumuskan with AGC, Astra has formulated guidelines and
pedoman dan prosedur kerja yang mengatur procedures governing the activities of employees at
keberadaan karyawan pada lokasi-lokasi tertentu designated locations based on respective authority,
sesuai kewenangannya, pemakaian alat pelindung the use of personal protective devices as well as
diri serta penggunaan alat pengamanan dalam proses safety equipment for work processes as defined
kerja yang berlaku bagi seluruh Grup Astra. Hal for the entire Astra Group. These measures are
ini diharapkan dapat mengurangi risiko terjadinya intended to reduce risks associated with workplace
kecelakaan kerja sekaligus penggunaan peralatan, accidents as well as irresponsible/inappropriate
properti dan fasilitas pabrik secara tidak bertanggung use of equipment, property and facilities in the
jawab. Sesuai kebijakan SESR 2010, sasaran yang manufacturing plants. Pursuant to SESR policies
ditetapkan adalah zero workplace incident dengan 2010, the established target is zero-workplace
penekanan pada peningkatan awareness dari seluruh incidents with emphasis on increasing awareness

pihak yang terlibat dan penyediaan fasilitas yang of all parties involved and provision of safe facilities
aman bagi karyawan. Berikut adalah gambaran for all employees. The data below provides an
kecelakaan kerja di Grup Astra selama 2010. (LA 8) illustration of workplace accidents within the Astra
Group during the year 2010. (LA 8)
Grafik Graph 18
Kecelakaan Kerja
Accident Table
(LA 7)
632
343
155
102
10
2
Fatal
kaancident
Keceala Ac
F tal n Bera
t
Keceo lakaaAccident
42
u s
Seri n
Ringa
kaanAccident
16
2009
Kecela
Light
2010 karan
Keba ildfire
W
Pengukuran kinerja Keselamatan dan Kesehatan Measurement of performance in Occupational

Kerja dilakukan dalam parameter kasus kecelakaan Safety and Health is carried out with a main
kerja di dalam instalasi Grup Astra. Sepanjang parameter being the number workplace accidents
tahun 2010, tercatat kasus kecelakaan fatal yang at Astra Group installations. During 2010, there
menyebabkan meninggal sejumlah 10 korban, were 10 fatal accidents, 102 severe accidents and
kecelakaan berat sejumlah 102 korban, kecelakaan 343 minor accidents, as well as 16 fire incidents.
ringan sejumlah 343 korban dan kebakaran The recorded cases of accidents decreased by
sejumlah 16 korban. Dari jumlah tersebut, dapat 43% from those incurred throughout 2009.
disimpulkan bahwa untuk tahun 2010, jumlah This supports seeing AGC implementation as
kasus kecelakaan yang tercatat menurun sebesar strengthened.
43% dari tahun 2009. Hal ini menunjukkan
semakin kuatnya implementasi AGC di tempat
kerja tersebut.
Sesuai dengan corporate policy 2010, program In line with the corporate policy 2010, Astra’s
K3 di grup Astra banyak menekankan pada OHS programs place much emphasis on employee
kesadaran karyawan akan aspek keselamatan awareness of occupational safety and health.
dan kesehatan kerja. Secara teoritis, sekitar 90% Generally, about 90% of accidents are caused
kecelakaan disebabkan karena perilaku yang tidak by unsafe behavior (unsafe action). Therefore,
aman (unsafe action). Sehingga berbagai program numerous programs are related to Behavior
yang diterapkan berlandaskan Behaviour Based Based Safety (BBS), where communication of
Safety (BBS), dimana observasi terhadap perilaku observations of dangerous behaviors by employees
LA 7 : Rates of injury, occupational diseases, lost days, and absenteeism, and LA 8 : Education, training, counseling, prevention, and risk-control programs
number of work related fatalities by region. in place to assist workforce members, their families, or community
members regarding serious diseases.

berbahaya oleh karyawan sangat ditekankan is constantly prioritized in order to build awareness
sehingga tercipta kesadaran para karyawan of employees against harmful acts committed
terhadap tindakan berbahaya yang dilakukan by colleagues. (LA 8)
sendiri dan oleh rekan kerja. (LA 8)
Pada prakteknya, program yang dilakukan sangat In practice, applied programs greatly differ
bervariasi sesuai risk assessment yang dilakukan according to risk assessments performed for each
pada masing-masing instalasi. Salah satu program installation. One program that has been effectively
yang telah efektif dilakukan oleh PT Pamapersada followed through by PT Pamapersada Nusantara is
Nusantara adalah manajemen fatigue, yang fatigue management, which is promoted by
selaras digalakkan oleh PT Pamapersada Nusantara PT Pamapersada Nusantara in parallel with its
bersamaan dengan program Safety Improvement Safety Improvement in its Mining program. Under
in Mining. Dalam program ini, dilakukan berbagai this program, various control mechanisms are
mekanisme kontrol terhadap operator dan applied on all operators and employees who are
karyawan yang berpotensi terkena fatigue. Salah prone to suffer fatigue. One important step in
satu langkah penting penanggulangan fatigue fatigue control that is also in line with the spirit
sesuai dengan semangat BBS adalah program of BBS is a socialization program that has been
sosialisasi yang terus menerus dilakukan, baik intensively carried out directly with employees
kepada karyawan maupun keluarga karyawan as well as employees’ families so as to achieve
agar pemahaman mengenai bahaya serta cara- extensive and in-depth understanding on the
cara penanggulangannya dapat dipahami secara potential hazards as well as control measures for
luas. Selain itu juga dilakukan tes fatigue oleh fatigue. Further, fatigue tests are performed by
dokter/paramedis sebelum dimulai waktu kerja, doctors / paramedics before the start of each shift,
yang mana hasil tes kemudian dianalisis untuk and test results are analyzed to determine the
menentukan kadar fatigue operator. Berdasarkan operators’ levels of fatigue. The results also serve
hasil tes akan dilakukan tindakan lebih lanjut bagi as the basis for follow-up treatment for employees
karyawan yang menderita fatigue, baik berupa suffering from fatigue, with recommendations
ijin istirahat, penyegaran ataupun tindakan medis that can range from permission for rest or a
lainnya. rejuvenation period to other medical action.
Sebagai perusahaan
yang bertanggung
jawab, Astra menaruh
perhatian yang besar
terhadap kesehatan
dan keselamatan kerja
karyawan.
As a responsible
company, Astra pays
significant attention to
occupational health and
safety of employees.

Karyawan
Employees
Astra Mencari
Bakat untuk
Bagi Astra karyawan adalah bagian yang tidak At Astra, employees are not an expendable element mewadahi potensi
terlepaskan dari keberhasilan usaha yang to its continued business success. Therefore, the karyawan Astra di
bidang seni dan
berkelanjutan, dan karenanya, kesejahteraan overall welfare of its employees is a top priority, budaya.
karyawan senantiasa menjadi prioritas utama bagi as it constantly strives to meet employee rights,
“Astra Mencari
perusahaan agar terpenuhi hak-hak karyawan, especially in relation to building competence, Bakat” encourages
terutama dalam hal pengembangan kompetensi, character and welfare. (4.15) potentials of Astra
employees in arts
pembentukan karakter dan kesejahteraan. (4.15) and culture.
Membangun Winning Team melalui Budaya Building a Winning Team through the Culture
Pembelajaran of Learning
Pengelolaan dan pengembangan sumber daya Human resource management and development
manusia dilakukan dengan struktur dan fokus is undertaken with well-directed structure and
yang terarah untuk membangun winning team focus in order to nurture a winning team capable
yang mampu menopang pertumbuhan perusahaan of supporting Company growth in a sustainable
secara berkesinambungan. Sistem pembelajaran manner. The system is designed to promote
dan peningkatan kompetensi berperan sangat learning and competency improvement and plays
kuat dalam hal ini dan berfungsi menyetarakan a vital role in this matter by functioning to align
4.15 : Basis for identification and selection of stakeholders with whom to engage. LA 10 : Average hours of training per year per employee by employee category.
HR 8 : Percentage of security personnel trained in the organization’s policies or
procedures concerning aspects of human rights that are relevant to operations.

pengetahuan dan keterampilan sumber daya employee knowledge and skills as individuals and
manusia baik di tingkat individu, tim, departemen, in teams, This is done at the departmental and
maupun perusahaan untuk menghadapi tantangan Company levels in order to be better prepared in
perkembangan teknologi dan persaingan yang facing the challenges of technological advances
semakin tinggi. and increasingly intensive competition.
Secara formal, Astra mendukung terciptanya Officially, Astra supports the cultivation of a
budaya pembelajaran yang kondusif. Melalui conducive learning culture. Through the Astra
Astra Management Development Institute (AMDI) Management Development Institute (AMDI) and
dan Astra Development Center (ADC), berbagai Astra Development Center (ADC), an extensive
program-program pelatihan kepemimpinan range of training programs focused on leadership
dan pengembangan karir dirancang dan and career development are designed and carried
diselenggarakan secara sistematis dan terarah. out with a systematic direction. The programs serve
Program untuk mencetak para manajer yang to shape competent managers and will supply
kompeten demi menjamin keberlangsungan roda a continuous stream of future leaders for Astra.
kepemimpinan di Astra terbagi dalam tahapan These programs are divided into the following
sebagai berikut: stages:
• Astra Basic Management Program (ABMP) untuk • Astra Basic Management Program (ABMP) for
para karyawan di tingkat staff, staff level employees,
Untuk menjamin hubungan kerja

yang sehat dan pemenuhan
kewajiban dan hak pekerja, To ensure a healthy working
Astra senantiasa membina relationship and fulfillment

of obligations and rights of
komunikasi dua-arah antara workers, Astra consistently

maintains two-way
communication between
manajemen dan karyawan. management and employees.
• Astra First Line Management Program (AFMP) • Astra First Line Management Program (AFMP) for
untuk karyawan calon penyelia/supervisor, supervisor candidates,
• Astra Middle Management Program (AMMP) • Astra Middle Management Program (AMMP) for
untuk karyawan calon middle-manager, middle-manager candidates
• Astra General Management Program (AGMP) • Astra General Management Program (AGMP) for
untuk karyawan calon General Manager General Manager candidates
Program pelatihan juga diselenggarakan di luar Training programs are also undertaken outside of
AMDI dan ADC, antara lain terkait pelayanan AMDI and ADC, among others those related to
pelanggan demi peningkatan produktivitas dan customer service with the objective of improving
inovasi kerja, serta training yang diperuntukkan productivity and work innovation, as well as
safety officer dan pertolongan pertama untuk dedicated training for safety officers and first aid in
pendalaman aspek lingkungan, kesehatan dan relation to improvement of environmental, health
keselamatan kerja (LK3). Sementara itu untuk and safety (EHS) capabilities. Furthermore, Astra
petugas security Astra juga melakukan pelatihan also provides customer service training for security
Customer Service guna meningkatkan pelayanan. guards in order to enhance services. (HR 8) (LA 10)
(HR 8) (LA 10)

Karyawan
Employees
Pemenuhan hak-hak pekerja demi Supporting worker rights to optimize welfare

kesejahteraan yang maksimal Astra demands strict implementation of EHS
Astra menuntut penerapan program LK3 yang ketat programs in the workplace as necessary measures
di area kerja sebagai langkah menjamin kesehatan to ensure the health and safety of all employees.
dan keselamatan karyawan. Untuk menunjang To promote an ideal level of corporate security and
tingkat keamanan dan kenyamanan dalam bekerja, comfort in the work areas, all Astra companies
seluruh perusahaan Astra dilengkapi dengan are staffed with EHS personnel with respective
perangkat LK3 yang bertanggung jawab mengelola duties and responsibilities for managing EHS
permasalahan LK3, termasuk komite, departemen issues, including coordinating committees,
maupun divisi khusus yang tingkatan, jumlah serta departments and special divisions with varying
cakupan wewenangnya bervariasi sesuai kebutuhan numbers and scopes of authority according to
yang ada. Petugas LK3 bertugas melakukan inspeksi, existing requirements. EHS officers are assigned to
memberikan masukan dan melakukan perbaikan carry out inspections, provide input and introduce
terkait isu-isu LK3. Untuk mendorong semangat dan improvements to address EHS issues. To encourage
kesadaran mengenai LK3, Astra menyelenggarakan drive and awareness on EHS, Astra regularly
peringatan bulan K3 yang diadakan secara reguler. celebrates OHS month. (LA 6, 8, 9)
(LA 6, 8, 9)
Untuk menjamin hubungan kerja yang sehat dan To ensure a healthy working relationship
pemenuhan kewajiban dan hak pekerja, Astra and fulfillment of obligations and rights of
senantiasa membina komunikasi dua-arah antara workers, Astra consistently maintains two-way
manajemen dan karyawan. Secara resmi hal ini communication between management and
difasilitasi melalui Forum Bipartit yang dilakukan employees. Officially, this is facilitated through
dengan pertemuan bulanan. Astra memiliki ikatan Bipartite Forums conducted by monthly meetings.
karyawan, yaitu Ikatan Karyawan Astra International Astra has a workers’ union, namely Astra
(Ikasi) yang saat ini dipimpin oleh Bapak Zakky International Employees Association (Ikasi) which
Dharmawan Putra, sebagai suara kolektif karyawan is currently chaired by Mr. Zakky Dharmawan
perusahaan sekaligus wadah dalam menyampaikan Putra. The union serves as the collective voice
aspirasi dan hak-hak karyawan dalam forum of employees as well as facilitator in delivering
tersebut. Melalui forum bipartit diharapkan dapat aspirations and rights of employees. The Bipartite
terpelihara ketenangan dan kenyamanan karyawan Forums are expected to maintain the comfort of
dan mewujudkan disiplin dan etos kerja yang employees and create discipline and positive work
positif sehingga karyawan dapat termotivasi untuk ethics, so that employees are motivated to achieve
mendorong percapaian produktivitas kinerja yang optimal performance. (LA 4) (HR 5) (4.4)
optimal. (LA 4) (HR 5) (4.4)

Karyawan mendapatkan remunerasi dan bonus Employees receive remuneration and bonuses
berdasarkan pencapaian kinerja mereka selama based on their performance over a period of one
satu tahun serta peraturan ketenagakerjaan di year as well as applicable labor regulations in the
masing-masing daerah. Astra memberlakukan different regions. Astra enacts policies that are
kebijakan kerja yang berlandasan equal founded on equal employment opportunities.
opportunities. Kesempatan sama juga diberikan Equal opportunity is provided without differences
tanpa adanya perbedaan senioritas, gender, in terms of seniority, gender, ethnicity, religion,
suku, agama, ras dan antargolongan. Perusahaan race or other groups. The Company maintains
4.4 : Mechanisms for shareholders and employees to provide LA 6 : Percentage of total workforce
recommendations or direction to the highest governance body. LA 8 : Education, training, counseling, prevention, and risk-control programs
HR 5 : Operations identified in which the right to exercise freedom of in place to assist workforce members, their families, or community
association and collective bargaining may be at significant risk, and members regarding serious diseases.
actions taken to support these rights. LA 9 : Health and safety topics covered in formal agreements with trade
LA 4 : Percentage of employees covered by collective bargaining agreements. unions.

memiliki kebijakan yang terdokumentasi dengan policies that are well-documented and consistent
baik dan selaras dengan kerangka regulasi dan with regulatory frameworks and the law. On this
perundangan yang berlaku. Atas dasar ini, Astra basis, Astra does not hire underaged workers and
tidak mempekerjakan pekerja di bawah umur dan respects universal human rights and basic employee
berupaya terus menghormati hak asasi manusia rights and obligations under the rules set forth.
secara universal, serta hak dan kewajiban dasar (EC 5) (HR 4, 5, 6, 7) (LA 12, 13, 14)
karyawan berdasarkan peraturan yang ditetapkan.
(EC 5) (HR 4, 5, 6, 7) (LA 12, 13, 14)
Hak karyawan sebagai individu juga dihormati, The rights of individual employees are also
dan Astra terus berupaya merangkul karyawan respected, and Astra continues to embrace
dan keluarganya dalam ikatan kekeluargaan employees and their families in a tight bond
besar Astra yang erat. Family Day diselenggarakan of a large Astra family. Family Day is held each
setiap tahunnya sebagai event dimana Perusahaan year as an event where the Company provides
memberi kesempatan bagi para karyawan dan opportunities for employees and their families to
keluarganya untuk saling berkumpul dan mengenal happily get together and get acquainted. In 2010,
satu sama lain dalam suasana suka cita. Pada tahun Family Day was held at popular family recreational
2010, Family Day diselenggarakan di Dunia Fantasi, spot Dunia Fantasi, Taman Impian Jaya Ancol.
Taman Impian Jaya Ancol.
Perusahaan secara khusus memberi penghormatan The Company especially presents recognition and
dan apresiasi bagi para karyawan atas pengabdian, appreciation to employees for their devotion,
dedikasi dan kerja keras mereka yang turut berperan dedication and hard work which contributed
mendorong kesuksesan Perusahaan. Penghargaan to overall success. Special awards are given to
khusus diberikan bagi mereka yang telah berkarya those who have been working with outstanding
bersama Astra sesuai dengan masa kerja selama 10, 20 dedication over periods of employment at Astra
dan 25 tahun. Astra juga memberikan penghargaan of 10, 20 and 25 years. Astra also provides
kepada karyawan teladan yang dinilai paling recognition to an exemplary employee who is
berdedikasi kepada Perusahaan, yang diberikan setiap considered most dedicated to the Company. This is
tahun bertepatan dengan perayaan HUT Astra. (LA 11) presented annually coinciding with the Company’s
Anniversary celebration. (LA 11)
Untuk memberikan penghargaan bagi seluruh To provide appreciation to all employees at

karyawan Astra dalam memberikan masukan dan Astra for providing input and innovation for
melakukan inovasi bagi perkembangan perusahaan. the development of the Company, Astra holds
Astra menyelenggarakan INNOVASTRA. Acara ini INNOVASTRA. This event is aimed at developing
bertujuan mengembangkan budaya inovasi bagi an innovation culture for all members of the Astra
seluruh anggota Grup Astra yang beroperasi di Group operating throughout Indonesia. In 2010,
seluruh Indonesia. Pada tahun 2010, Innovastra Innovastra entered its 26th year and took the
memasuki tahun ke-26 dan bertema Think Creative theme Think Creative Deliver More.
Deliver More.
EC 5 : Range of ratios of standard entry level wage compared to local HR 7 : Operations identified as having significant risk for incidents of forced
minimum wage at significant locations of operation. or compulsory labor, and measures to contribute to the elimination of
HR 4 : Total number of incidents of discrimination and actions taken. forced or compulsory labor.
HR 5 : Operations identified in which the right to exercise freedom of LA 11 : Programs for skills management and lifelong learning
association and collective bargaining may be at significant risk, and LA 12 : Percentage of employees receiving regular performance and career
actions taken to support these rights. development reviews.
HR 6 : Operations identified as having significant risk for incidents of child LA 13 : Composition of governance bodies and breakdown of employees per
labor, and measures taken to contribute to the elimination of child labor. category according to gender, age group, minority group membership,
and other indicators of diversity.
LA 14 : Ratio of basic salary of men to women by employee category.

Karyawan
Employees
Dalam rangka mengapresiasi karyawan Grup As a form of appreciation to employees of Astra

Astra di seluruh Indonesia, yang memiliki bakat di Group across Indonesia who possess talents in
bidang kesenian, seperti musik, tari, beladiri dan the arts, such as music, dance, martial arts, Astra
seni pertunjukan lainnya, Astra menyelenggarakan organized “Astra Mencari Bakat (AMB)”. The event
ajang Astra Mencari Bakat (AMB). Acara ini received a spectacular response from employees
mendapatkan sambutan luar biasa dari karyawan across Astra Group, as proven by the 266
Grup Astra, terbukti bahwa 266 kontestan dari contestants from all over Indonesia participating in
seluruh Indonesia yang mengikuti ajang ini. the event.

Upaya lain untuk memfasilitasi aktualisasi Another effort to facilitate the actualization of
kesejahteraan karyawan dari dan untuk para employees’ welfare from the employees themselves
karyawan sendiri adalah Koperasi Astra. Dengan is the Astra Cooperative. With funding from
pendanaan yang berasal dari para karyawan, the employees, the Cooperative is managed
pengelolaan Koperasi Astra ditangani secara independently by employee representatives with
independen oleh perwakilan karyawan dengan tujuan the aim of giving various convenient facilities
memberi berbagai kemudahan bagi kesejahteraan to support various employee needs, in the form
hidup dengan fasilitas berupa pinjaman jangka of short-term loans, home improvement loans,
pendek, pinjaman renovasi rumah, bantuan untuk emergency aid and scholarships for children’s
situasi darurat dan beasiswa pendidikan anak. education.
Family day
sebagai sarana
mempererat rasa
kekeluargaan
antar karyawan
Astra.
Family Day
facilitates closer
bonds among
Astra employees.

Kepedulian Astra terhadap karyawan tidak berakhir Astra’s care for employees does not end with
ketika habis masa pengabdian karyawan pada termination of their service to the Company, but
Perusahaan, namun berlanjut hingga memasuki continues into the time of retirement. In addition
masa pensiun. Selain memberi uang pensiun, Astra to offering pensions, Astra also provides employees
juga membekali karyawan dengan pengarahan dan with post-retirement guidance and training to
pelatihan paska pensiun untuk membantu transisi assist employees for making the transition into
karyawan memasuki masa pensiun. Untuk keperluan retirement. For this purpose, Astra established
ini, didirikan yayasan khusus yakni Yayasan Dana a dedicated foundation, namely Yayasan Dana
Pensiun Astra yang bertanggung jawab menyusun Pensiun Astra (Astra Pension Fund Foundation),
materi program yang unggul dalam cakupan serta which is responsible for organizing high quality
komponen agar dihasilkan kelancaran persiapan program materials and components for smooth
karyawan dalam menghadapi dan menjalani masa transition by employees in facing and starting
pensiun. Peserta mendapat pembinaan dari segi a new life after retirement. The participants
finansial, mental/psikologis, fisik/jasmani, serta receive guidance to manage financial, mental/
tips membentuk pola pikir yang positif dalam psychological, physical concerns and get tips to
menyongsong perubahan yang dihadapi. Penilaian form a positive mindset in embracing impending
peserta juga dilakukan oleh biro psikologi terpercaya changes. Assessments of participants are also
untuk mengukur secara objektif dan terarah segala made by a trusted psychological organization
minat serta profil pribadi peserta sehingga dapat to objectively and accurately measure personal
ditentukan alternatif pillihan aktivitas yang tepat untuk interests and profile of participants in order to
ditekuni setelah memasuki masa pensiun. (LA 3, LA 11, determine choices of appropriate post-retirement
EC 3) engagement. (LA 3, LA 11, EC 3)
Gambaran Persebaran Karyawan Grup Astra (LA 1, 13)

Employee Profile of Astra Group
Grafik Graph 19 Grafik Graph 20 Grafik Graph 21

Berdasarkan Jenis Status Berdasarkan Jenis Kelamin Berdasarkan Usia
Based on Status Based on Gender Based on Age
179 12,747 247

46,273
38,072 132,407
9,154
31,093
106,903
58,378
Kontrak Permanen Ekspatriat Wanita Pria

Contract Permanent Expatriate Female Male 18-25 26-35 36-45
46-55 >55
EC 3 : Coverage of the organization’s defined benefit plan obligations. LA 11 : Programs for skills management and lifelong learning that support the
LA 1 : Total workforce by employment type, employment contract, and continued employability of employees and assist them in managing
region. career endings.
LA 3 : Benefits provided to full-time employees that are not provided to LA 13 : Composition of governance bodies and breakdown of employees per
temporary or part-time employees, by major operations. category according to gender, age group, minority group membership,
and other indicators of diversity.

Pelanggan
Customer
Customer Service
sebagai lini depan
Grup Astra telah menjalankan bisnisnya dan The Astra Group has conducted its businesses mewujudkan
menyentuh berbagai aspek kehidupan masyarakat and has touched a wide spectrum of lives kepuasan
pelanggan.
Indonesia melalui 6 bidang usaha yang digelutinya. and communities across Indonesia with the
Karenanya Astra berhadapan dengan karakteristik operations of its 6 business lines. As a result, Customer Service
is the frontliner in
pelanggan di setiap segmen usaha yang berbeda- Astra continuously faces different customer creating customer
beda sesuai dengan jenis industrinya serta lokasi characteristics in each business segment, unique to satisfaction.
keberadaannya yang tersebar di seluruh nusantara industries as well as to locations, both across the
dan bahkan di luar negeri. (2.7) nation and even in foreign lands. (2.7)
Pelanggan alat-alat berat, pertambangan dan Customers in heavy equipment, mining and
agribisnis sebagian besar adalah perusahaan dari agribusiness segments are mostly corporate clients
berbagai sektor industri. Sedangkan pelanggan from various industries. Meanwhile, customers
perusahaan jasa teknologi informasi merupakan of information technology services comprise
perusahaan komersial. Usaha yang bergerak di sektor commercial businesses. In general, companies
2.7 : Markets served. PR 6 : Programs for adherence to laws, standards, and voluntary codes
4.15 : Basis for identification and selection of stakeholders with whom to related to marketing communications.
engage.

bisnis infrastruktur, otomotif dan jasa keuangan pada engaged in the infrastructure business, automotive
umumnya melayani pelanggan yang secara langsung sector and financial services serve individual
merupakan konsumen individu pengguna (end user). consumers who are directly end users.
Keutamaan akan pelayanan yang sempurna yang The supremacy of excellent service offered to
dipersembahkan kepada pelanggan telah melekat customers has been deeply embedded in a
sangat erat dalam budaya yang senantiasa dipupuk culture that is consistently nurtured within the
di lingkungan Grup Astra. Berlandaskan pada Astra Group. Based on the spirit to “Provide the
semangat untuk “Memberikan pelayanan yang best service to customers” as included within
terbaik kepada pelanggan” yang terkandung Catur Dharma, the standard of service delivery
dalam Catur Dharma, standar pelayanan yang is constantly measured against the principles
diberikan secara terus menerus diukur terhadap of Quality, Cost, Delivery, Safety, Moral, and
prinsip Quality, Cost, Delivery, Safety, Moral, dan Environment (QCDSME). Astra’s motto “Enterprise
Environment (QCDSME). Motto Astra “Enterprise At Your Service” also helps to encourage all
At Your Service” juga turut mendorong seluruh members of the Astra family to compete against
insan Astra untuk berlomba dalam melayani setiap each other in serving each and every Astra
konsumen Astra dengan lebih baik. (4.15) customer even better. (4.15)
Salah satu aspek terpenting dalam paket One of the most important aspects in its
pelayanan yang secara komprehensif diberikan comprehensive service package offerings is the
adalah unsur perlindungan akan hak dan protection of rights and interests of all customers.
Motto Astra “Enterprise At Your

Service” mendorong seluruh insan Astra’s motto “Enterprise
At Your Service”
encourages all members
Astra dalam melayani setiap of the Astra family to
serve each and every Astra
konsumen Astra dengan lebih baik. customer even better.
kepentingan pelanggan. Oleh karenanya, Astra As such, Astra constantly enforces implementation
senantiasa menerapkan kebijakan, prosedur dan of internal policies, procedures and processes
proses internal yang sesuai terhadap peraturan that comply with the statutory regulations related
perundangan berkenaan dengan standar produk, to product standards, including the Consumer
termasuk UU Perlindungan Konsumen – UU No 8 Protection Act No. 8 of 1999, which is applicable
tahun 1999, termasuk dalam program promosi dan to company promotional and marketing programs.
pemasaran. (PR 6) (PR 6)
Standar Produk Product Standards

Faktor keselamatan merupakan suatu elemen yang Safety is a factor that has remained as a
senantiasa menjadi fokus utama Grup Astra dan primary focus for the Astra Group and has been
telah diturutsertakan sebagai bagian dari paket incorporated as a component in the comprehensive
pelayanan komprehensif yang menyertai setiap service package that accompanies every Astra
produk Astra yang dihasilkan. Standar keselamatan product. Safety standards are strictly applied on
pada setiap barang ataupun jasa dimana nama goods and services carrying the Astra name so
Astra melekat diterapkan secara ketat sehingga that their ensuing usage will produce neither
penggunaanya tidak menimbulkan bahaya atau physical nor psychological danger or harm to the
kerugian bagi konsumen baik secara jasmani consumers. Such controls apply not only to the
maupun rohani. Kontrol serupa tidak hanya berlaku end products but has also been synchronized to

Pelanggan
Customer
pada end product namun juga telah disetarakan the initial production process, as is reflected from
sejak proses awal produksi yang tercermin dari the use of environmentally-friendly raw materials
penggunaan bahan baku dan proses yang ramah and processes (cleaner production) wherein all
lingkungan (cleaner production) dimana bahan toxic and hazardous materials must be reduced
beracun dan berbahaya wajib diminimalisasi dari to a minimum from the overall manufacturing
proses pembuatan produk. Astra percaya bahwa process. Astra believes that through this continuous
melalui proses yang berkelanjutan tersebut, process, the contribution can be maximized by
kontribusinya dapat dioptimalisasikan dengan presenting complete protection for consumers
memberikan perlindungan yang komplit bagi while preserving the quality of the environment for
konsumen pengguna produk dan jasa sekaligus the benefit of the general public.
menjaga kualitas lingkungan hidup yang lebih baik
bagi seluruh masyarakat umum.
Dalam aplikasinya, pada bisnis usaha produk- Astra is fully aware of the importance of
produk alat berat, Astra sepenuhnya menyadari compliance with EHS especially in the heavy
pentingnya pemenuhan ketentuan aspek LK3 equipment business as a primary demand
sebagai tuntutan utama konsumennya yang of customers, who are mostly large mining
terdiri dari perusahaan pertambangan besar. companies. Given that the potential for workplace
Mengingat potensi kecelakaan kerja yang cukup accidents is significantly high in the mining sector,
tinggi di sektor pertambangan, Astra senantiasa Astra prioritizes attention to uncompromising
mengedepankan perhatian pada standar yang standards, particularly process design standards as
tanpa kompromi, terutama standar desain proses applied by manufacturers of heavy equipment.
yang diterapkan oleh pabrikan alat-alat berat. (PR 2) (EN 6)
(PR 2) (EN 6)
Memberikan informasi dan pendidikan kepada Providing information and education to

konsumen (PR 3) consumers (PR 3)
Astra juga menyadari kewajibannya dalam menjaga Astra is also aware of obligations to maintain
keselamatan terkait fungsi serta penggunaan safety as related to the functioning and use of
setiap produk yang diproduksi dan didistribusikan each product manufactured and distributed to
ke konsumen. Hal tersebut mencakup penyediaan consumers. These include providing accurate and
informasi yang akurat dan jelas tentang clear information on the products’ characteristics
karakteristik produk maupun informasi yang as well as information that serves as guidelines
mengarah pada tata cara penggunaan produk on the correct procedure for product use with the
yang benar dengan tujuan memberi pendidikan objective of giving comprehensive education, thus
yang komprehensif dan menyeluruh, sehingga allowing consumers to obtain maximum value from
konsumen dapat memperoleh nilai guna produk the products.
secara maksimum.
PR 2 : Total number of incidents of non-compliance with regulations and EN 6 : Initiatives to provide energy-efficient or renewable energy based
voluntary codes concerning health and safety impacts of products and products and services, and reductions in energy requirements as a
services during their life cycle, by type of outcomes. result of these initiatives.
PR 3 : Type of product and service information required by procedures,
and percentage of significant products and services subject to such
information requirements.

Dalam mekanisme penyebaran informasi kepada To support extensive distribution of information to
konsumen dan juga publik secara lebih luas, Astra consumers and the general public, Astra upholds
menjunjung tinggi penerapan prinsip transparansi optimal implementation of transparency. To ensure
secara optimal. Untuk menjamin akses yang luas broad and convenient access by consumers, the
dan mudah dijangkau oleh konsumen, informasi information is conveyed proportionally in oral and
disampaikan secara proporsional baik dalam written forms using various media and directly
bentuk lisan dan tulisan melalui berbagai media, included in product packaging. Furthermore,
serta dicantumkan secara langsung dalam kemasan education for consumers is provided through the
produk. Selanjutnya pendidikan untuk konsumen product knowledge program, including capturing
diwujudkan melalui program product knowledge, consumer attention and involvement in events such
termasuk menjaring atensi dan keterlibatan as seminars, exhibitions and training as well as
konsumen dalam ajang seminar, pameran dan publication of manuals that enable dissemination
pelatihan serta penerbitan buku manual yang of information and discussions in a more in-depth
memungkinkan pemberian informasi juga diskusi and detailed approach.
yang lebih mendalam dan terinci.
Pada tahun 2010, salah satu program pendidikan In 2010, one of the consumer and public education
konsumen dan publik yang diselenggarakan adalah programs held was the Safety Riding Program
Program Safety Riding yang dilakukan oleh sponsored by PT Astra Honda Motor. This program
PT Astra Honda Motor. Program ini melatih dan aimed to train and provide information to users of
memberikan informasi kepada pengguna sepeda Honda motorcycles on how to ride their vehicles
Program safety
riding untuk
para pengguna
sepeda motor.
Safety riding
program for
motorcycle
users.
Program uji
emisi gratis
untuk pengguna
kendaraan roda
empat.
Free emissions
testing program
for car users.

Pelanggan
Customer
motor Honda mengenai bagaimana mengendarai safely. For an expanded range of beneficiaries, the
sepeda motor dengan aman. Untuk penyebaran program was also carried out with school children
manfaat yang lebih luas kepada masyarakat, as the audience, through the Safety Riding Goes
program ini juga dilaksanakan untuk anak-anak to School program and integration of the safety
sekolah, melalui program Safety Riding Goes to riding materials into the academic curriculum. A
School dan pengintegrasian materi safety riding similar program was also initiated by Garda Oto
di dalam kurikulum sekolah. Program serupa juga highlighting care and concern for customer safety
telah diadakan oleh Garda Oto yang mewujudkan with a campaign advocating safety on the roads
kepeduliannya pada keselamatan pelanggan di through the event, Always Drive Safe: Daddy’s Day
jalan raya dengan mengkampanyekan aman di Care with Garda Oto, which was attended by 80
jalan raya lewat acara Always Drive Safe: Daddy’s families, approximately 250 people.
Day Care with Garda Oto yang dihadiri oleh 80
keluarga atau sekitar 250 orang.
Sementara untuk merangkul konsumen dalam Meanwhile to encourage consumers to embrace

gerakan perlindungan lingkungan, khususnya environmental protection, particularly to reduce
mengurangi efek pemanasan global, AstraWorld the effects of global warming, AstraWorld holds
secara berkala menyelenggarakan uji emisi gratis periodic free emission tests under the program
melalui program “AstraWorld, Saves Our World” “AstraWorld, Saves Our World” as a measure to
sebagai langkah pendidikan bagi pelanggan educate car-using customers. During 2010, Save
pengguna mobil. Pada tahun 2010, Save Our Our World was held as many as 60 times in several
World diadakan sebanyak 60 kali di beberapa kota major cities across Indonesia, including in Jakarta,
besar di Indonesia, termasuk di wilayah DKI Jakarta, Sumatra, Central Java, East Java, West Java and
Sumatera, Jawa Tegah, Jawa Timur, Jawa Barat, Bali, with a total of 9,448 participants.
dan Bali, dengan keseluruhan 9.448 peserta.
Sebagai upaya untuk lebih memperkenalkan In an effort to showcase and further familiarize
seluruh jajaran produk Astra secara lebih the entire range of Astra products (also a gesture
mendalam (sekaligus bentuk apresiasi kepada of appreciation to consumers), Astra held Explore
konsumen), maka telah digelar acara bertajuk the World of Astra in a prominent agribusiness
Jelajah Dunia Astra (JDA) di Taman Buah Mekar recreation spot Mekar Sari, Cileungsi on October
Sari, Cileungsi pada tanggal 23-24 Oktober 2010. 23–24, 2010. For this event, there was an
Dalam acara ini, dilakukan pameran semua produk exhibition of all Astra products, both tangible
Astra, baik dalam bentuk barang maupun jasa products as well as services that have become
yang telah melekat dalam kehidupan masyarakat integral elements in the normal day-to-day life of
Indonesia sehari-hari. the Indonesian people.
Komunikasi dan Layanan Pelanggan (PR 5) Communication and Service to Customers

Astra senantiasa mendorong setiap pelanggan (PR 5)
untuk dapat secara aktif memberikan masukan, Astra constantly encourages customers to be
saran dan pengaduan, sekaligus sebagai bagian able to actively provide input, suggestions and
dari layanan purna jual yang diberikan kepada complaints, and simultaneously a part of after
setiap konsumen Astra. Untuk memfasilitasi sales service provided to each Astra consumer. To
kemudahan penyampaian umpan balik tersebut, facilitate easy delivery of feedback, Astra provides
telah disediakan berbagai media komunikasi easy access to a wide variety of media, including
yang mudah dijangkau, termasuk email, telepon, email, telephone, website, sms, fax and mail.
website, sms, faksimili dan surat.
PR 5 : Practices related to customer satisfaction, including results of surveys

measuring customer satisfaction.

Contohnya, dalam kasus Kelompok Honda An example is the case of Honda Motor Group,
Motor, yang memiliki Honda Care Center sebagai with its Honda Care Center as the mechanism for
wadah agar konsumen dapat dengan mudah consumers to submit complaints and obtain various
menyampaikan keluhan dan mendapatkan types of information with great convenience. Then
berbagai jenis informasi. Kemudian di bidang in the 4-wheel segment, AstraWorld is charged
roda 4, AstraWorld yang berfungsi menangani with handling after-sales service for Astra products
layanan purna jual bagi produk-produk Astra telah and has offered 24-hour emergency assistance
menawarkan layanan bantuan darurat 24 jam services through AstraWorld Emergency Roadside
melalui AstraWorld Emergency Roadside Assistance Assistance (ERA). While AUTO 2000 with the
(ERA). Sedangkan AUTO 2000 dengan slogan slogan “Everything Toyota Is Simple” has also
“Urusan Toyota Jadi Mudah” juga telah memiliki built a solid reputation for service excellence to
reputasi yang baik dalam hal pelayanan terdepan customers.
kepada pelanggan.
Astra selalu berupaya menjaga Astra continuously strives
kepuasan pelanggannya. to maximize customer

satisfaction.
Melalui berbagai program pelanggan tersebut di With consistent application of these customer
atas, Astra senantiasa berupaya merangkul dan programs, Astra strives to always embrace and
membina hubungan yang baik dengan konsumen foster good relationships with customers in order
demi menjaga standar kualitas dan pelayanan to maintain standards of quality and services
yang diberikan. Sebaliknya, Astra menggalang provided. Furthermore, Astra seeks feedback
umpan balik dari pelanggan dengan mengunakan from customers and uses a Customer Satisfaction
Customer Satisfication Index (CSI) sebagai alat ukur Index (CSI) as a measure of customer satisfaction
kepuasan pelanggan terhadap pelayanan yang for services rendered. Based on the CSI result,
telah diberikan. Berdasarkan hasil CSI itulah, Astra Astra continuously strives to maximize customer
selalu berupaya menjaga kepuasan pelanggannya. satisfaction.
Keutamaan akan
pelayanan yang sempurna
yang dipersembahkan
kepada pelanggan telah
melekat sangat erat dalam
budaya yang senantiasa
dipupuk di lingkungan
Grup Astra.
The supremacy of
excellent service offered to
customers has been deeply
embedded in a culture that
is consistently nurtured
within the Astra Group.

Pemasok
Suppliers
Pemasok
merupakan mitra
bisnis Astra.
Peran pemasok amat fundamental dalam rantai Suppliers play a fundamental role in the value chain
usaha Grup Astra sebagai faktor penentu of the Astra Group as a factor that determines Suppliers are
partners in Astra’s
bagi kelancaran dan peningkatan usaha yang smooth operation and business growth. Therefore, businesses.
dijalankan. Oleh karenanya, fokus program the supplier development program is designed
pengembangan pemasok yang dirancang dilandasi with focus based on an intensive coaching and
pada mekanisme pembinaan dan pemantauan monitoring approach within the context of the
yang sangat intensif dalam konteks keberlanjutan sustainability of businesses run by Astra and its
usaha Astra maupun pihak pemasok ke depan. suppliers. Over time, the system progressively
Dengan berjalannya waktu, sistem yang dibangun evolved in line with continued expansion of the
bergulir selaras dengan ekspansi bisnis yang business, such that Astra is able to realize its
berkelanjutan sehingga Astra mampu mewujudkan vision to become an asset to the nation, through
visi menjadi asset to the nation dengan turut its contribution to drive growth of Small Medium
berkontribusi memajukan sektor Usaha Mikro Kecil Enterprises (SMEs) in Indonesia, especially those
dan Menengah (UMKM) di Indonesia, khususnya having synergy with Astra’s business activities
yang memiliki sinergi dengan aktivitas bisnis Astra (4.15).
(4.15).
4.15 : Basis for identification and selection of stakeholders with whom HR 2 : Percentage of significant suppliers and contractors that have
to engage. undergone screening on human rights and actions taken.

Proses penetapan pihak pemasok oleh Astra The process for selecting suppliers at Astra refers
mengacu pada mekanisme yang transparan sesuai to a transparent mechanism in accordance with
standar ISO 9001- 2008 dengan berlandaskan ISO 9001 – 2008 standards on the basis of Quality,
unsur Quality, Cost, Delivery, Safety, Moral dan Cost, Delivery, Safety, Moral and Environment
Environment (QCDSME). Kontrol atas Quality, Cost, (QCDSME). Control of Quality, Cost, and Delivery
dan Delivery (QCD) berfungsi menjaga pemenuhan (QCD) serves to maintain compliance with high
standar kualitas yang tinggi di setiap aspek bisnis standards of quality in every aspect of Astra’s
Astra. Selain itu setiap pemasok juga dituntut businesses. In addition, each supplier is also
menerapkan nilai-nilai moral yang tercermin dalam required to apply morals as reflected in their
kepatuhan terhadap prinsip-prinsip tata kelola adherence to the principles of good corporate
yang baik (GCG), yaitu transparansi, akuntabilitas, governance (GCG), namely transparency,
tanggung jawab dan mandiri, sehingga dapat accountability, responsibility and independence,
mendorong terciptanya kondisi pasar yang sehat. so as to promote fair competition in the market.
Para pemasok juga harus senantiasa menunjukkan Additionally, suppliers must always devote attention
perhatian terhadap pilar-pilar keselamatan kerja to the pillars of corporate safety, which is evaluated
(safety) yang dinilai berdasarkan penanganan di by management of EHS issues in accordance with
bidang LK3 sesuai standar yang telah ditetapkan the standards set by Astra. (HR 2)
oleh Astra. (HR 2)
Astra mampu mewujudkan visi

menjadi asset to the nation dengan
turut berkontribusi menggerakan
sektor Usaha Mikro Kecil dan Astra is able to realize its vision to
become an asset to the nation, through
Menengah di Indonesia. its contribution to drive growth of Small

Medium Enterprises (SMEs) in Indonesia
Dari segi pemantauan efektivitas pemasok, Astra For purposes of monitoring the effectiveness of
melakukan inspeksi dan peninjauan kembali secara suppliers, Astra conducts thorough inspections
reguler dan menyeluruh. Kinerja masing-masing and reviews on a regular basis. The performance
pemasok diukur berdasarkan kualitas hasil bahan of each supplier is measured based on the quality
pasokan yang berada dalam batasan target kualitas of the material supplies that satisfy the range of
dan waktu yang disepakati. Hasil peninjauan quality and delivery time targets that have been
tersebut digunakan untuk menilai kelayakan established. The results of such reviews are used
pemasok yang ada. Sementara evaluasi pada to assess the eligibility/effectiveness of existing
akhir kerja sama menjadi dasar keputusan untuk suppliers. Meanwhile, evaluations made at the
perpanjangan atau penghentian kerja sama. end of the contract form the basis for decisions
to extend or if remedial measures do not succeed,
terminate said partnership.

Pemasok
Suppliers
Kebijakan lain yang juga berperan menunjang Another policy which also serves to ensure
kualitas bahan pasokan serta konsep keberlanjutan the quality of materials supplied and promote
bisnis adalah praktek multi-source. Dengan sustainability of the business is the practice of
mengandalkan ketersediaan setiap bahan pasokan multi-sourcing. By relying on procurement of each
dari berbagai sumber pada setiap saat, Astra dapat material requirement from multiple sources at any
memitigasi risiko ketergantungan pasokan secara given time, Astra can significantly mitigate the risk
signifikan. of any supply dependence it may face.
Sebaliknya, Perusahaan juga menjaga kelancaran In contrast, the Company also maintains
hubungan usaha dengan para pemasok dengan solid business relationships with suppliers by
menerapkan mekanisme yang memastikan implementing mechanisms that ensure timely
pembayaran kepada pemasok dilakukan tepat payments are made in accordance with the
waktu sesuai dengan jadwal yang disepakati dalam timetable established in the contract. This is also
kontrak. Hal ini juga ditunjang dengan pelaksanaan supported by applying periodic evaluations to
evaluasi berkala untuk memantau ketepatan waktu monitor the timeliness of supplier payments.
pembayaran pemasok.
Yayasan Dharma Bhakti Astra (YDBA) Dharma Bhakti Astra Foundation (YDBA)
Dalam rangka penanganan program pembinaan To handle management of the supplier
pemasok secara lebih terarah dan efektif, Astra development program with more effective
telah mendirikan Yayasan Dharma Bhakti Astra direction, Astra established Yayasan Dharma
pada tahun 1980. YDBA merupakan sebuah Bhakti Astra (YDBA) in 1980. YDBA is a non-profit
organisasi nirlaba yang mengemban tugas organization with the duty to foster SMEs identified
untuk membina UMKM yang bersinergi dengan as having business synergy with Astra to ultimately
Astra agar menjadi mitra bisnis (vendor atau become formidable business partners (vendors or
subcontractor) yang tangguh. Pada akhir tahun subcontractors). By the end of 2010, YDBA has
2010, YDBA telah menjalin kemitraan dengan made partnerships with 9,458 SMEs operating in
9.458 UMKM yang bergerak di berbagai bidang numerous industries, including manufacturing,
usaha, termasuk manufaktur, perkebunan, plantation, mining, workshop and furnicraft,
pertambangan, perbengkelan dan furnicraft, increasing in comparison to the year 2009 when
jumlah ini meningkat dibandingkan tahun 2009 there were a total of 5,247 SMEs. (EC 9)
yang hanya berjumlah 5.247 UKM. (EC 9)
Dalam perkembangannya, YDBA senantiasa In its development, YDBA constantly improves

meningkatkan kualitas serta cakupan daerah the quality and regional coverage of development
pembinaan di seluruh Nusantara, salah satunya throughout the country, and one such approach is
dengan mengembangkan sayapnya melalui by expanding reach through Business Development
Lembaga Pengembangan Bisnis (LPB) di Indonesia. Institutes (LPB) across Indonesia.
Di bidang bengkel roda dua, PT Astra Honda For the two-wheel repair shops, PT Astra Honda
Motor bekerja sama dengan YDBA dan PT Astra Motor works in collaboration with YDBA and PT Astra
Otoparts Tbk dalam program pengembangan Otoparts Tbk in development programs targeting
bengkel binaan YDBA. Pemasok yang berpartisipasi YDBA-supported workshops. Participating suppliers
diberikan pengetahuan yang mendalam terkait are provided in-depth knowledge related to Astra’s
nilai-nilai dan budaya kerja Astra serta kebijakan values and business culture as well as internal policies
lingkungan dan CSR Astra yang wajib dipenuhi on the environment and CSR which need to be
oleh seluruh jaringan pemasok Grup Astra. Selain fulfilled by all members within the supplier network of
itu, juga diberikan pembekalan melalui pelatihan the Astra Group. In addition, Astra provides training
dalam hal kemampuan networking, teknologi, to impart knowledge and procedures in networking

manajemen, IT dan pembiayaan. Seluruh program skills, technology, management, IT and financing.
tersebut dirancang dengan tujuan senantiasa All of these programs are designed with the goal to
mendorong pemenuhan standar yang optimal oleh consistently drive optimal compliance with established
seluruh pemasok Grup Astra, baik seluruh bengkel standards by all suppliers of the Astra Group, whether
binaan peserta program hingga akhir tahun 2010 workshops that are currently or have been previously
maupun calon mitra di tahun-tahun selanjutnya. enrolled in the program up to end of 2010 as well as
potential partners in subsequent years.
Pada segmen usaha otomotif roda empat, Toyota For the four-wheel automotive segment, Toyota
Sales Operation (AUTO 2000) cabang Yos Sudarso Sales Operation (AUTO 2000) Yos Sudarso branch
dan Body Paint, Sunter telah berhasil mendapatkan and Body Paint, Sunter have successfully procured
suplai kain majun (kain lap bengkel) yang dihasilkan supply of polishing cloth (shop dusting cloth) that
oleh masyarakat binaan Grup Astra. Saat ini telah are produced by a community supported by the
terjaring sekitar 46 orang dalam program ini, yang Astra Group. Today, there are approximately 46
sebagian besar merupakan ibu-ibu yang belum participants in this program, most of whom were
memiliki pekerjaan tetap dan diberikan bimbingan women without steady jobs and were provided
untuk menjahit kain bekas menjadi kain lap bengkel. training and guidance to sew waste rags into shop
Inisiatif ini juga telah ditularkan dalam jaringan cloths. This initiative has also been duplicated in
usaha otomotif Astra yang luas termasuk Isuzu Sales Astra’s extensive network of automotive business,
Operation (ISO) Sunter. (EC 6, 7, 9) (SO 1) including its Isuzu Sales Operation (ISO) at Sunter.
(EC 6, 7, 9) (SO 1)
Pemasok dan bengkel binaan

juga turut berpartisipasi dalam Suppliers and partnered
workshops also participate
program Green Company.

in the Green Company
program.
Dalam rangka mendukung upaya pelestarian Finally to support efforts in environmental

lingkungan, pemasok dan bengkel binaan conservation, suppliers and partner workshops also
juga turut berpartisipasi dalam program Green participate in the Green Company program in order
Company untuk membangun kesadaran akan to build awareness of the importance in applying
pentingnya menerapkan standar LK3 yang tinggi rigorous EHS standards within the business
dalam lingkungan usaha grup Astra. Sebagai environment of the Astra Group. As a form of
bentuk apresiasi, para pemasok yang dinilai appreciation, suppliers who are rated successful
berhasil menerapkan program LK3 terbaik akan in implementing the best EHS programs will be
dinominasikan dalam ajang Astra Green Company nominated in the Astra Green Company Awards
Awards yang diselenggarakan setiap tahun. that is carried out each year.
EC 6 : Policy, practices, and proportion of spending on locally-based EC 9 : Understanding and describing significant indirect economic
suppliers at significant locations of operation impacts.
EC 7 : Procedures for local hiring and proportion of senior management SO 1 : Nature, scope, and effectiveness of any programs and practices
hired from the local community at locations of significant that assess and manage the impacts of operations on communities.
operation.

Pemerintah
Government
Astra mendukung
program
Astra senantiasa menjalin hubungan baik dengan Astra continues to foster good relations with the pemerintah
pemerintah melalui pelaksanaan tanggung jawab government through consistent implementation di bidang
lingkungan.
secara konsisten sebagai warga korporasi yang of its responsibilities as a good corporate citizen.
baik. Salah satunya adalah kepatuhan terhadap An integral factor is fulfillment of the law and Astra supports
government
setiap Undang-Undang dan peraturan di bidang regulations on the environment, health and safety programs in
lingkungan hidup, kesehatan dan keselamatan applicable in Indonesia. Close cooperation is environmental
preservation.
kerja yang berlaku di Indonesia. Kerja sama yang also nurtured, both with the central and regional
erat juga kerap dibina, baik dengan pemerintah government in order to lend support to various
pusat maupun di tingkat daerah untuk menunjang government programs. (4.15)
berbagai program pemerintah. (4.15)
Selama ini, Grup Astra terutama yang berada To this day, the Astra Group, particularly
di wilayah Jakarta Utara selalu mendukung installations based in North Jakarta, consistently
pemerintah setempat dalam pemeliharaan support local government efforts for managing
lingkungan, terutama dalam peraihan penghargaan the environment, especially in winning the clean-
Adipura. Dukungan diwujudkan dengan city Adipura award. Such support is realized with
pengelolaan infrastruktur melalui Program Sunter infrastructure management initiatives through
4.13 : Memberships in associations (such as industry associations) and/or EC 8 : Development and impact of infrastructure investments and services
national/international advocacy organizations. provided primarily for public benefit through commercial, inkind, or
4.15 : Basis for identification and selection of stakeholders with whom to pro bono engagement.
engage. EN 18 : Initiatives to reduce greenhouse gas emissions and reductions
achieved.

Nusa Dua (SNDP) bidang Infrastruktur, yang Sunter Nusa Dua Program (SNDP) in Infrastructure,
mencakup perawatan jalan, pembangunan saluran which covers road maintenance, construction
inlet, pengerukan danau dan perawatan taman di of inlet channels, dredging of the lake and park
kawasan Sunter yang terletak di sekitar instalasi maintenance in Sunter locations surrounding Astra
Astra. (EC 8) installations. (EC 8)
Pada tahun 2010, upaya semakin ditingkatkan In 2010, efforts intensified to encourage
untuk mendorong kontribusi pada program contribution to government programs that provide
pemerintah yang bermanfaat bagi masyarakat benefits to the surrounding community. Working
sekitar. Bersama-sama dengan pemerintah DKI with the government of the city of Jakarta,
Jakarta, perusahaan-perusahaan di bawah payung companies under the Astra Group, including PT
Grup Astra termasuk PT Astra International Astra International Tbk., PT Astra Honda Motor, PT
Tbk., PT Astra Honda Motor, PT Toyota Motor Toyota Motor Manufacturing Indonesia, PT Federal
Manufacturing Indonesia, PT Federal International International Finance, PT Astra Daihatsu Motor,
Finance, PT Astra Daihatsu Motor, PT GS Battery PT GS Battery and Astra Honda Motor Foundation
dan Yayasan Astra Honda Motor membangun completed building a City Park on Yos Sudarso
Taman Kota di Jalan Yos Sudarso Jakarta Utara Boulevard, North Jakarta as a small contribution
sebagai upaya penanggulangan dampak to control global warming. The park was officially
pemanasan global. Taman tersebut diresmikan oleh opened by the Mayor of North Jakarta on June 9,
Walikota Jakarta Utara, pada tanggal 9 Juni 2010. 2010. (EN 18) (EC 8)
(EN 18) (EC 8)
Astra senantiasa menjalin

hubungan baik dengan Astra continues to foster
pemerintah.
good relations with the
government.
Inisiatif lain di bidang pengelolaan lingkungan Another initiative in the field of environmental
adalah Save Our World, sebuah program emisi management is a free-emission program named
gratis yang diprakarsai oleh AstraWorld. Sebagai Save Our World that was initiated by AstraWorld.
anggota Asosiasi Pengusaha Indonesia (Apindo), As a member of the Indonesian Business
Astra juga berharap terus membuat kemajuan yang Association (Apindo), Astra also hopes to continue
berarti sebagai mitra pemerintah. (4.13) making significant progress as a partner to the
government. (4.13)

Pemerintah
Government
Dalam rangka menjalin komunikasi yang efektif In order to establish effective communication
dengan pemerintah untuk menjaga keselarasan with the government to maintain alignment of
misi bisnis dan sosial, Astra juga melakukan corporate and social objectives, Astra also sets up
kerja sama baik secara informal maupun formal cooperation both in informal and formal capacity
ke berbagai institusi pemerintah termasuk with government institutions, including the State
Kementerian Negara Lingkungan Hidup (KLH), Ministry of the Environment, the Coordinating
Kementerian Koordinator Bidang Kesejahteraan Minister of National Welfare, the Regional
Rakyat, Badan Pengelola Lingkungan Hidup Environmental Management Agency (BPLHD),
Daerah (BPLHD), Badan Standarisasi Nasional the National Standardization Agency (BSN) and
(BSN) dan Komite Akreditasi Nasional (KAN), serta the National Accreditation Committee (KAN),
mengikuti seminar-seminar yang diselenggarakan in addition to participating in seminars held by
oleh badan pemerintahan seperti Badan Nasional government agencies such as the National Disaster
Penanggulangan Bencana (BNPB). Management Agency (BNPB).
Atas kontribusinya, Astra telah mendapatkan For its contributions, Astra has received an award
penghargaan dari Menteri Koordinator Bidang from the Coordinating Minister for Social Welfare
Kesejahteraan Rakyat dalam ajang Gelar Karya in the event Exhibition of Work in Empowering the
Pemberdayaan Masyarakat (GKPM) sebagai CSR Community (GKPM) as CSR Best Practice for the
Best Practice for MDG’s dengan predikat Platinum MDG’s with predicate Platinum in the Category of
untuk Kategori Peningkatan Partisipasi Anak Usia Increasing Participation of School-Aged Children in
Sekolah pada Pendidikan Dasar 9 Tahun “Program 9-Years Basic Education for “Program Nurani Astra
Nurani Astra Untuk Aceh.” Untuk Aceh”.
Astra
mendapatkan
penghargaan
dari Menteri
Koordinator
Bidang
Kesejahteraan
Rakyat.
Astra receives
an award from
the Coordinating
Minister for Social
Welfare.

Pemegang Saham
Shareholders
Analyst Gathering
sebagai
keterbukaan
informasi bagi
investor.
Pemegang saham adalah salah satu stakeholder Shareholders are one group of stakeholders of
paling penting bagi Perusahaan. Investasi para extreme importance to the Company. Investment
Analyst Gathering
for disclosure of pemegang saham merupakan sumber modal bagi by shareholders is a source of capital for the
information to Perusahaan yang memungkinkan tersedianya Company that provides funds for sustaining overall
investors.
dana bagi kelangsungan kegiatan operasional business operations. In keeping with the interests
bisnis yang dijalankan. Dalam rangka menjaga of protecting the shareholders’ investment,
kepentingan bersama dengan melindungi investasi close relationships are nurtured consistently
para pemegang saham, hubungan yang erat with shareholders. Astra is also aware of its
senantiasa dijaga dan dijalin dengan pemegang obligations to all shareholders to progressively and
saham. Astra juga menyadari kewajibannya continuously implement the principles of disclosure
kepada seluruh Pemegang Saham untuk secara and transparency in all efforts to disseminate
progresif dan terus menerus menyelenggarakan information about the conditions of the Company
prinsip keterbukaan dan transparansi dalam segala and other developments within the Company.
upaya penyebaran informasi mengenai kondisi (4.15)
Perusahaan serta setiap perkembangan yang terjadi
di lingkungan Perusahaan. (4.15)
4.15 : Basis for identification and selection of stakeholders with whom to engage.

Pemegang Saham
Shareholders
Melindungi Investasi Pemegang Saham di Protecting Shareholders’ Investment in the

Perusahaan Company
Berbagai upaya dilakukan untuk menjaga investasi Various initiatives are made to protect investments
oleh para pemegang saham pada Perusahaan. made by the shareholders of the Company. One
Salah satunya adalah penyediaan informasi yang such effort is for providing comprehensive and
komprehensif dan akurat untuk memberikan accurate information to draw a clear illustration
gambaran tentang kondisi Perusahaan, sebagai of the conditions of the Company, as the basis for
basis untuk setiap keputusan investasi oleh para investment decisions by shareholders. Information
pemegang saham. Informasi yang disediakan provided includes reports for specified periods
termasuk laporan setiap periode tertentu dan (quarterly) and periodic reports which contain
laporan tahunan yang memuat perkembangan development occurring from time to time,
yang terjadi dari waktu ke waktu, penerbitan publication of investor update bulletins, an annual
buletin investor update serta laporan tahunan report and press releases.
(annual report) dan siaran pers.
Astra juga mendorong kegiatan komunikasi Astra also encourages communication with
dengan para pemegang saham yang diwujudkan shareholders which is realized through regular
melalui pertemuan berkala, baik formal maupun meetings, both in formal as well as informal
informal. Agenda yang secara regular dan utama settings. An agenda that is held regularly and
Astra mendorong kegiatan

komunikasi dengan para Astra encourages
pemegang saham. communication with

shareholders.
dilaksanakan adalah Rapat Umum Pemegang principally is the General Meeting of Shareholders,
Saham dimana seluruh pemegang saham diundang wherein all shareholders are invited and
dan berkesempatan mendapatkan laporan kinerja provided the opportunity to be given a report
Perusahaan oleh manajemen serta menyetujui on management performance directly by the
kegiatan-kegiatan strategis lainnya yang diusulkan management team and to approve other strategic
oleh pihak manajemen, termasuk aksi korporasi, activities proposed by management, including
keputusan investasi yang signifikan serta corporate actions, significant investment decisions
pembagian dividen. (4.4) and dividend distribution. (4.4)
Astra juga melakukan pembayaran dividen Astra also declares annual dividend payments as its
setiap tahunnya yang merupakan wujud commitment to realize growth of the investment
realisasi peningkatan investasi pemegang saham made by Company shareholders. The amount of
pada Perusahaan. Jumlah dividen ditentukan a dividend is determined based on the Company’s
berdasarkan tingkat profitabilitas, tingkat profitability, financial soundness and dividend
kesehatan keuangan Perusahaan dan kebijakan policies in force, to be distributed in proportion to
dividen yang berlaku dan dibagikan sesuai dengan shares owned by each shareholder.
porsi kepemilikan saham oleh masing-masing
pemegang saham.
4.4 : Mechanisms for shareholders and employees to provide

recommendations or direction to the highest governance body.

Selain itu, untuk memastikan kegiatan usaha Additionally, Astra works to ensure that businesses
berjalan dalam rambu-rambu yang telah are run within pre-determined guidelines and that
ditentukan, Astra dan semua anak perusahaannya each and every subsidiary consistently adheres
selalu menerapkan kepatuhan terhadap semua to all applicable government regulations. This
peraturan pemerintah, yang mencakup penerapan includes full implementation of Good Corporate
Tata Kelola Perusahaan yang Baik (Good Corporate Governance, which is believed to generate added
Governance). Hal ini diyakini dapat menghasilkan value for all shareholders.
nilai tambah bagi para pemegang saham.
Investor Relations Investor Relations

Investor Relations merupakan ujung tombak Investor Relations serves as the director for
yang menyelenggarakan komunikasi yang efektif organizing effective communication with all
dengan seluruh pemegang saham Grup Astra. shareholders of the Astra Group. It mainly
Fungsi utamanya adalah melayani para pemegang functions to serve shareholders and investors in
saham dan investor dalam mendapatkan informasi, obtaining necessary information, explanation and
penjelasan dan dan kepentingan lain yang other interests with the main purpose of facilitating
dibutuhkan dalam rangka perlindungan serta protection and decision-making with respect to the
pengambilan keputusan atas investasi pemegang shareholders’ investment in the Company. Detailed
saham pada Perusahaan. Penjelasan terinci explanation of activities undertaken by the Investor
mengenai kegiatan-kegiatan yang dilaksanakan Relations during the year 2010 can be seen in the
oleh Investor Relations selama tahun 2010 dapat Annual Report 2010.
dilihat dalam Laporan Tahunan 2010.
Press Conference seusai

RUPS sebagai salah satu
keterbukaan informasi.
Press Conference after

the AGM as one of the
openness of information.

Sekilas AGC & AFC
AGC & AFC in Brief
Asesmen dan inspeksi

LK3 dilakukan secara
rutin guna menjaga
implementasinya di
setiap instalasi Astra.
EHS assessment and

inspection are carried
out regularly in order to
ensure implementation
at every Astra
installation.
Astra Green Company (AGC) Astra Green Company (AGC)

Astra Green Company (AGC) sebagai The Astra Green Company (AGC), as the basic
panduan pengelolaan LK3 Grup Astra terus reference for managing Environmental, Health
diimplementasikan menuju perbaikan yang and Safety (EHS) issues at the Astra Group, is
berkesinambungan. Dalam prakteknya, AGC juga implemented with continuous improvement. In
dipakai sebagai alat untuk memonitor pencapaian practice, AGC is also used as the monitoring tool
kinerja Grup Astra dalam mengelola LK3 melalui in the achievement of Astra Group’s performance
proses asesmen. Proses asesmen sendiri dibagi in managing EHS through assessment processes.
menjadi 3 kategori, yaitu asesmen korporat, Such assessment is divided into 3 categories, namely
asesmen grup dan asesmen sendiri. corporate assessment, group assessment and self
assessment.
Pengelolaan LK3 berlandaskan AGC masih EHS management based on AGC takes reference
mengacu pada empat pilar, pemenuhan critical to four pillars, as well as fulfillment of critical points
point, dan pemenuhan legal compliance. Keempat and legal compliance. These four pillars consist
pilar tersebut adalah strategi perusahaan (Green of corporate strategies (Green Strategy); safe,
Strategy), proses bisnis yang aman, nyaman, dan comfortable and clean business processes (Green
bersih (Green Process), pengembangan produk Process); development of environmentally friendly
yang ramah lingkungan (Green Product), serta products (Green Product), and human resource
pengembangan sumber daya manusia (Green development (Green Employee). With focus on

Grafik Graph 22
Program Asesmen AGC Grup Astra
Astra Group’s AGC Assessment Program
861
871
896
554
446
425
307
455
AGC Diaudit AGC Audited
441
AGC Tidak Diaudit AGC Unaudited
Company/Branch/Site Perusahaan/Cabang/Situs
200
8
200
9
201
0
Employee). Dengan mengacu pada pilar-pilar these pillars, the output will ultimately be products
tersebut, akan terwujud produk dan ataupun jasa and or services whose entire lifecycle pays respect
yang seluruh daur hidupnya memperhatikan aspek to environmental, health and safety aspects.
lingkungan, keselamatan, dan kesehatan kerja.
Kriteria yang diterapkan untuk asesmen 2010 adalah The criteria applied for 2010 assessments were
kriteria terbaru yang telah direvisi di tahun 2009. Hal most recently revised in 2009, including significant
ini terkait dengan perubahan yang signifikan dari changes in the environmental aspects by inclusion
segi Lingkungan dengan memasukkan critical point of PROPER critical points, and also emphasizing
PROPER, dan juga mengedepankan aspek penting important OHS aspects. With the addition of these
dari K3 yang tercermin dalam critical point safety. aspects, EHS management within the Astra Group
Dengan ditambahkannya aspek-aspek tersebut, is more comprehensive and in accordance with
diharapkan pengelolaan LK3 di Grup Astra akan regulations. (4.12)
lebih komprehensif sesuai dengan perkembangan
isu dan peraturan yang terkait. (4.12)
Sepanjang tahun 2010, asesmen dilakukan pada During 2010, assessment was performed on 455
455 instalasi dari 896 instalasi Grup Astra, atau installations from 896 installations within the Astra
meningkat 2 % dari total instalasi yang diaudit Group, an increase of 2% from the number of
tahun 2009. Dari proses asemen, dapat petakan installations audited in 2009. From the assessment
bahwa 67 instalasi berhasil meraih peringkat emas, results, the mapping provided 67 installations
231 instalasi meraih peringkat hijau, 104 instalasi receiving gold, 231 installations ranked as green,
biru, 19 instalasi merah, dan 34 instalasi ada di 104 installations categorized as blue, 19 installations
peringkat hitam. as red and 34 installations placed in the black.
Penyebab peringkat merah dan hitam untuk kriteria The reasons for red and black ratings arise from the
baru lebih bervariasi, dikarenakan pada critical point new criteria which are more variable. In the case of
Lingkungan, apabila tidak memenuhi peraturan environmental critical points, non-compliance with
mengenai limbah, akan langsung dijatuhkan ke regulations on waste would render an automatic
status merah. Sebagai contoh adalah pemenuhan drop for the assessed unit into the red status.
terhadap baku mutu kualitas limbah cair maupun Some examples include fulfillment of standards on
emisi udara, serta pemantauan dan pengukuran quality of liquid waste and gas emissions, as well as
sesuai dengan dokumen AMDAL/UKL-UPL. monitoring and measuring conditions as stipulated
in AMDAL / UKL-UPL documents.
4.12 : Externally developed economic, environmental, and social charters, principles.

Sekilas AGC & AFC
AGC & AFC in Brief
Grafik Graph 23
Pencapaian Astra Group AGC 2010
Astra Group’s AGC Achievements 2010
455
446
15%
231
307
213
7% 51%
133
4%
75
56
67
110
104
90
23%
Em
a
Gold s Hij
Gre au
32
18
en
19
Bir
Blu u
34
10
16
e Me
r
Redah
Hita
Blac m
k
Jum
Totalah Emas Hijau Biru Merah Hitam
2008 2009 2010 l Green Blue Red Black
Gold
Terkait aspek K3, beberapa hal yang terkait ijin alat With respect to OHS issues, a number of conditions
dan pemeriksaan berkala yang dulunya masuk di on equipment permits and periodic inspection
item legal compliance sudah dimasukkan ke dalam which used to be considered as legal compliance
critical point safety, sehingga jika tidak melakukan items were moved under safety critical points.
pemeriksaan dan ijin alat alat terkait K3 bisa Thereby, failure to satisfy inspections and permits
menjadikan status merah. Alat-alat yang beraspek related to OHS can result in an immediate red
K3 dalam kriteria ini seperti bejana tekan, penyalur status. Equipment which raises health and safety
petir, alarm kebakaran serta pemenuhan terhadap concerns includes pressure vessels, lightning rods,
alat proteksi kebakaran yaitu Alat Pemadam Api fire alarms and fire protection equipment such as
Ringan dan Hidran. Selain itu, yang paling penting fire extinguishers and hydrants. In addition, the
adalah perhitungan tingkat kecelakaan yang most important item is the calculation of accident
tergambar dalam Loss Time Injury/Frequency Rate rates as reflected in Loss Time Injury/Frequency Rate
(LTI/FR) dan Severity Rate (SR) yang disesuaikan (LTI/FR) and Severity Rate (SR).
dengan jumlah karyawan yang bekerja di instalasi
tersebut.
Grafik Graph 24
Program Asesmen AFC Grup Astra
Astra Group’s AFC Assessment Program
861 871
896
92
772 735 717

65
52
47
38
24
20
11
14
89 Bint
a
200 5 St ng 5
136 ar Bint
18
8 a
4 St ng 4
ar Bint
200 a
13
9 168 3 St ng 3
ar
5
Bint
a
2 St ng 2
1
201 ar
0
0 Bint
1
a
1 St ng 1
ar
AFC Diaudit AFC Tidak Diaudit Company/Branch/Site
AFC Audited AFC Unaudited Perusahaan/Cabang/Situs 2008 2009 2010

Grafik Graph 25
Prosentase Kinerja AFC Grup Astra 2010
Astra Group’s AFC Achievement Percentage 2010
23%
55%
14%
8%
Bintang 5 Bintang 4 Bintang 3 Bintang 2 Bintang 1

5 Star 4 Star 3 Star 2 Star 1 Star
Astra Friendly Company (AFC) Astra Friendly Company (AFC)

Astra Friendly Company (AFC) merupakan sebuah The Astra Friendly Company (AFC) is a concept and
konsep dan panduan terhadap pengelolaan program guide applied on the management of Corporate
Corporate Social Responsibility di Grup Astra. Belum Social Responsibility programs within the Astra
ada perubahan yang signifikan sejak diterbitkan Group. There have been no significant changes
kriteria ini mulai tahun 2005 sampai sekarang. Yang since the criteria were initially published in 2005.
berbeda adalah penekanan yang diberikan pada Different emphases given to each program
setiap program sesuai dengan corporate poilicy yang in accordance with directions set forth in the
diterbitkan setiap tahun. Sama seperti AGC, AFC corporate policy do vary, however, from year to
juga dipakai untuk memetakan pencapaian instalasi/ year. As with AGC, AFC is also utilized to map out
perusahaan yang masuk dalam grup Astra sehingga the achievement by installations and companies in
dapat diketahui tingkat pelaksanaan program CSR di the Astra Group in order to measure the rating for
instalasi tersebut. CSR management at these installations.
Sepanjang tahun 2010, asesmen AFC dilakukan During the year 2010, AFC assessment was
pada 168 instalasi dari 896 instalasi Grup Astra, performed on 168 of 896 Astra Group installations,
atau meningkat 23 % dari total instalasi yang diases an increase of 23% from those assessed in 2009.
tahun 2009. Dari proses asemen, dapat dipetakan From the assessment process, it can be seen that
bahwa 24 instalasi berhasil meraih peringkat bintang 24 installations achieved five star ratings, 38
lima, 38 instalasi meraih peringkat bintang empat, installations were ranked four stars, 92 installations
92 instalasi bintang tiga, 13 instalasi bintang dua, obtained three stars, 13 installations with two stars
dan 1 instalasi ada di peringkat bintang satu. and 1 installation in the one-star group.
Dari prosentasi pencapaian, 92% perusahaan Grup From the measured results, 92% are rated 3 star
Astra berada pada posisi bintang 3 ke atas, sesuai and above in accordance to the targets outlined in
dengan target yang dicanangkan pada corporate the corporate policy for 2010.
policy 2010.
Mengacu pada corporate policy 2010, program CSR Referring to the corporate policy of 2010, CSR
yang dijalankan pada tahun 2010 diharapkan lebih programs carried out during 2010 were expected
menekankan pada program Income Generating to place greater emphasis on Income Generating
Activities (IGA), program pendidikan dan sinergi Activities (IGA), education and program synergy
program melalui Astra Employee Volunteer Program. through the Astra Employee Volunteer Program.
Pada implementasinya, program yang dijalankan
grup Astra telah sesuai dengan kategori tersebut.

Penghargaan dan Sertifikasi 2010 (2.10)
2010 Awards and Certifications
Perusahaan Cabang Pemberi Keterangan

No
Company Branch Institution Notes
PENGHARGAAN BIDANG CSR
1 PT Astra International Tbk GKPM AWARD 2010 CSR Best Practice for MDG’s
dengan predikat PLATINUM untuk
Kategori Peningkatan Partisipasi
Anak Usia Sekolah pada Pendidikan
Dasar 9 Tahun “Program Nurani
Astra Untuk Aceh”
2 PT Astra International Tbk Kementrian Pendidikan Nasional Anugerah Peduli Pendidikan
3 PT Astra International Tbk - Yayasan MetroTV Penghargaan khusus dengan tema
Pendidikan Astra Michael D. Ruslim Pendidikan untuk semua
4 PT Astra International Tbk Kementrian Lingkungan Hidup Juara 1 Pameran Pekan Lingkungan
Indonesia dan CSR Event Series
2010
5 PT Astra International Tbk Pemprov DKI Peghargaan Taman Kota
6 PT Astra International Tbk ISRA - NCSR Most consistent and committed
in Sustainability Reporting
7 PT United Tractors Tbk ISRA - NCSR Best CSR Report Disclosure in
Annual Report 2009
8 PT Astra Agro Lestari Tbk ISRA - NCSR Commendation for Sustainability
Reporting:First Time Sustainability
Report
PROPER
PT Astra Agro Lestari Tbk (1-7) :
1 PT Sari Aditya Loka I Jambi Kementerian Negara Lingkungan Hijau/Green

Hidup
2 PT Sari Aditya Loka II Jambi Kementerian Negara Lingkungan Biru/Blue
Hidup
3 PT Gunung Sejahtera Dua Indah Kalimantan Tengah Kementerian Negara Lingkungan Biru/Blue
Hidup
4 PT Eka Dura Indonesia Riau Kementerian Negara Lingkungan Biru/Blue
Hidup
5 PT Sari Lembah Subur 1; PKS Ukui Riau Kementerian Negara Lingkungan Biru/Blue
Hidup
6 PT Tunggal Perkasa Plantation Riau Kementerian Negara Lingkungan Biru/Blue
Hidup
7 PT Letawa Sulawesi Barat Kementerian Negara Lingkungan Biru/Blue
Hidup
8 PT Astra Daihatsu Motor Assy Plant Kementerian Negara Lingkungan Hijau/Green
Hidup
9 PT Toyota Motor Manufacturing Sunter I Plant Kementerian Negara Lingkungan Hijau/Green
Indonesia Hidup
10 PT Toyota Motor Manufacturing Karawang Plant Kementerian Negara Lingkungan Biru/Blue
Indonesia Hidup
11 PT Showa Indonesia Manufacturing Cikarang Kementerian Negara Lingkungan Biru/Blue
Hidup
12 PT Gaya Motor Sunter Plant Kementerian Negara Lingkungan Biru/Blue
Hidup
13 PT Gemala Kempa Daya Jakarta Kementerian Negara Lingkungan Biru/Blue
Hidup
14 PT Komatsu Indonesia Jakarta Kementerian Negara Lingkungan Biru/Blue
Hidup
2.10 : Awards received in the reporting period.

Penghargaan Bidang EHS
1 PT Pamapersada Nusantara INDO, TOPB Depnakertrans Zero Accidents Awards
2 PT Pamapersada Nusantara INDO Kementerian ESDM Utama Keselamatan Pertambangan
3 PT Pamapersada Nusantara Head Office-Jakarta 13th Indonesian Fire Rescue The Best Improvement Team
Challenge
4 PT Pamapersada Nusantara Head Office-Jakarta 14th Indonesian Fire Rescue 1st Winner Motor Vehicle Accident
Challenge
5 PT Pamapersada Nusantara Head Office-Jakarta 15th Indonesian Fire Rescue 1st Winner High Angle Rescue
Challenge
6 PT Pamapersada Nusantara Head Office-Jakarta 16th Indonesian Fire Rescue 2st Winner Water Rescue
Challenge
ISO 14001
1 PT United Tractors Tbk HO-PPI Cakung LLOYD Certified
OHSAS 18001
1 PT United Tractors Tbk HO-PPI Cakung LLOYD Certified
2 PT PAM Lyonnaise Jaya (PALYJA) Jakarta SGS Certified
AGC Joint Certification

1 PT United Tractors Tbk Ujung Pandang AI-AFAQ Hijau/Green
2 PT United Tractors Tbk Balikpapan AI-AFAQ Emas/Gold
3 PT United Tractors Tbk Surabaya AI-AFAQ Hijau/Green
4 PT United Tractors Tbk Jakarta AI-AFAQ Hijau/Green
5 PT United Tractors Tbk Banjarmasin AI-AFAQ Hijau/Green
6 PT United Tractors Tbk Adaro AI-AFAQ Hijau/Green
7 PT United Tractors Tbk Palembang AI-AFAQ Emas/Gold
8 PT United Tractors Pandu Cikarang AI-AFAQ Hijau/Green
Engineering

Struktur Organisasi (4.1, 4.2)
Board of Commissioners Executive Committee

President Commissioner : Budi Setiadharma Chairman : Anthony J. L. Nightingale
Commissioners : Djunaedi Hadisumarto Members : Benjamin William Keswick
Muhamad Chatib Basri Mark Spencer Greenberg
Soemadi D. M. Brotodiningrat Chiew Sin Cheok
Akira Okabe Budi Setiadharma
Erry Firmansyah Prijono Sugiarto
Anthony J. L. Nightingale Simon Collier Dixon
Benjamin William Keswick
Mark Spencer Greenberg
Chiew Sin Cheok Audit Committee
Jonathan Chang
Chairman : Djunaedi Hadisumarto
Members : Sidharta Utama
Board of Directors Tamiza Saleh
Chiew Sin Cheok
President Director : Prijono Sugiarto
Directors : Gunawan Geniusahardja
Johnny Darmawan D.
Djoko Pranoto Remuneration & Nomination Committee
Widya Wiryawan Chairman : Anthony J. L. Nightingale
Angky Tisnadisastra Members : Benjamin William Keswick
Sudirman Maman Rusdi Prijono Sugiarto
Simon Collier Dixon
Chief Executive Officer

Prijono Sugiarto
Director in Charge (DIC)/ Corporate Functions

Executive In Charge (EIC)
Corporate Secretary Chief: Aminuddin
Corporate Planning & Strategy Chief: Halim Wahjana
Corporate Organization &
Chief: F. X. Sri Martono
Human Capital Development
DIC: Prijono Sugiarto
Corporate Communication Chief: Arief Istanto
Corporate Security, Environment
Chief: Arief Istanto
and Social Responsibility
Group Internal Audit Chief: Handy E. Halim
Corporate Legal Chief: Anna Langelo

Group Risk Management Chief: Samuel Manasseh
DIC: Simon Collier Dixon Group Treasury Chief: Chan Kim Kooi
Corporate Information Systems &
Chief: Ganda Kusuma
Technology
Corporate Operations
DIC: Johnny Darmawan D. Toyota Sales Operation Chief Executive: Jodjana Jody
EIC: T. Johannes Loman Honda Sales Operation Chief Executive: Margono Tanuwijaya
Daihatsu Sales Operation Chief Executive: Suparno Djasmin
Isuzu Sales Operation Chief Executive: Supranoto

EIC: Suparno Djasmin Nissan Diesel Sales Operation Chief Executive: Dandy Pawitan
BMW Sales Operation Chief Executive: C. Herlijoso
Peugeot Sales Operation Chief Executive: C. Herlijoso
DIC: Gunawan Geniusahardja AstraWorld Chief Executive: Denny Suharja

Audit Committee
Board of Directors Remuneration & Nomination Committee

Prijono Sugiarto
Director in Charge (DIC) Line of Business CEO/MD

Executive In Charge (EIC)
Astra Motor I
EIC: T. Johannes Loman T. Johannes Loman
Honda
Astra Motor II
DIC: Johnny Darmawan D. Johnny Darmawan D.
Toyota
Astra Motor III Manufacturing

DIC: Sudirman Maman Rusdi Sudirman M. Rusdi
Non Toyota
Astra Motor IV
DIC: Johnny Darmawan D. Siswanto Prawiroatmodjo
Astra Component
Astra Finance Companies &

Banking Djony Bunarto
DIC: Gunawan Geniusahardja Suhartono
ACC, FIF, TAFS, KAF, SANF, PB Buntoro Muljono
Astra Heavy Equipment, Djoko Pranoto

DIC: Djoko Pranoto
Mining & Energy Value Chain Sudiarso Prasetio
Astra Resources
DIC: Widya Wiryawan Widya Wiryawan
Agribusiness
Astra System I
Lukito Dewandaya
Document & Information
Technology Services
Astra System II (Infrastructure &

Logistic Value Chain) Irawan Santoso
DIC: Angky Tisnadisastra
AN, SERA Pongki Pamungkas
Astra Insurance Company

Hardi Montana
AAB

Struktur Organisasi
Audit Committee
Board of Directors Remuneration & Nomination Committee

Prijono Sugiarto
Director in Charge Astra Foundation
Yayasan Dharma Bhakti Astra Chief: Aminuddin Nurdin

Prijono Sugiarto
Yayasan Pendidikan Astra Chief: Yusnani T. Winarto
Michael D. Ruslim
Djoko Pranoto Yayasan Astra Bina Ilmu Chief: Siswanto Prawiroatmodjo
Koperasi Astra International Chief: Pongki Pamungkas

Angky Tisnadisastra
Dana Pensiun Astra Chief: Hendra Sugiharto
Jakarta, 1 Juni June 2010
Prijono Sugiarto
Presiden Direktur
President Director

Kontributor Data LK3 (3.6)
Perusahaan Cabang Perusahaan Cabang

No No No No
Company Branch Company Branch
PT Astra International Tbk - 5 Palmerah
1
Head Office 6 Wr. Buncit
AUTOMOTIVE 7 Daan Mogot
PT Astra International Tbk - 8 Bogor
2 1 PDC HO
Daihatsu (DSO)
9 Soekarno Hatta
2 Bekasi
10 Cirebon
3 Bintaro
11 Semarang
4 Pondok Pinang
5 Jayakarta 12 Solo
6 BSD 13 Jogya
7 Pondok Indah 14 Kombes Duryat
8 BALIKPAPAN 15 Hr. Muhamad
9 Sunter 16 Waru
10 PLUIT 17 Malang
11 Bogor 18 Denpasar
12 Bandung Asia Afrika 19 Makasar
13 Bandung Cibeureum 20 Manado
14 Cirebon 21 Balikpapan
15 Tegal 22 Samarinda
16 Pekalongan 23 Banjarmasin
17 Semarang 24 Lampung
18 Jogya 25 Palembang
19 Solo 26 Medan
20 Surabaya waru
27 Pekanbaru
21 Surabaya Sudirman
PT Astra International Tbk-
22 Surabaya HR Muhamad 7 1 Sunter
Nissan Diesel
23 Malang (NDSO) 2 Bekasi
24 KEDIRI 3 Semarang
25 Denpasar Cokro 4 Surabaya
26 Denpasar Sanur
5 Bandung
27 Makasar
6 Balikpapan
28 Manado Malalayang
PT Astra International Tbk-
29 Manado Martadinata 8 1 Kantor Pusat
Toyota (Auto2000)
30 Balikpapan 2 Pluit
31 Pontianak 3 Muara Karang
32 Palembang
4 Pdc Tira
33 Medan
5 Body Paint Sunter
3 Astra World (AWO) 1 Jatabek
6 Yos Sudarso
2 Jawa Barat
7 Juanda
3 Jawa Tengah
8 Garuda
4 Jawa Timur
9 Angkasa
5 Bali
10 Pramuka
6 Sumatera
11 Salemba
PT Astra International Tbk -
4 1 Cilandak 12 Cempaka Putih
BMW (BSO)
2 Sunter 13 Sudirman
3 Semarang 14 Wahid Hasyim
4 Surabaya 15 Gso & Pk
PT Astra International Tbk - 16 Ambasador
5 1 Cilandak
Peugeot (PSO) 17 Samanhudi
2 Sunter
18 Kramat Jati
3 Surabaya
19 Kalimalang
PT Astra International Tbk -
6 1 Head Office 20 Glodok Plaza
Isuzu (ISO)
2 Pramuka 21 Mangga Dua
3 Fatmawati 22 P. Jayakarta
4 Yos Sudarso 23 Slipi
3.6 : Boundary of the report.

Kontributor Data LK3

No No No No
24 Daan Mogot PT Musashi Auto Parts
11
25 Kapuk Indonesia
26 Puri Kembangan 12 PT Toyota Astra Motor
27 Aradio Dalam PT Toyota Motor
13
Manufacturing Indonesia
28 Bintaro
14 PT Astra Daihatsu Motor
29 Cilandak
PT Isuzu Astra Motor
30 Ciledug 15
Indonesia
31 Body & Paint Ciledug
16 PT Fuji Technica Indonesia
32 Auto 2000 Bsd
17 PT Mesin Isuzu Indonesia
33 Bp Podok Jagung
18 PT Gaya Motor
34 Tebet Soepomo
19 PT Tjahja Sakti Motor
35 Sahardjo
PT Astra Multi Trucks
36 Lenteng Agung 20
Indonesia
37 Bekasi Barat PT Astra Otoparts Head
21
38 Bekasi Timur Office
39 Cikarang PT Astra Daido Steel
22
40 Karawang Indonesia
41 Bdg Pasteur PT Astra Nippon Gasket
23
Indonesia
42 Bdg Sh
24 PT Aisin Takaoka Indonesia
43 Bdg Aa
PT Century Batteries
44 Bdg Setiabudi 25
Indonesia
45 Bdg Cibiru
26 PT Denso Indonesia
46 Bdg Cibiru Pdc
PT EDS Manufacturing
47 Bogor Siliwangi 27
Indonesia
48 Bogor Yasmin 28 PT Menara Terus Makmur
49 Cibinong 29 PT DIC Astra Chemical
50 Cirebon 30 PT FSCM
51 Kertajaya Sby PT Gemala Kempa Daya
31
52 Kenjeran Sby (GKD)
53 Sungkono Sby 32 PT GS Battery
54 B.Rachmat Sby 33 PT Inti Ganda Perdana
55 A.Yani Sby 34 PT Kayaba Indonesia
56 Pecindilan Sby 35 PT Federal Nittan Industries
57 Madiun 36 PT SKF
58 Jember 37 PT Tri Dharma Wisesa
59 Waru Sby 38 PT Aisin Indonesia
60 Malang Sutoyo I PT Toyoda Gosei Safety
39
61 Malang Sukun Ii Systems Indonesia
62 Jemur Sari PT Federal Izumi
40
Manufacturing
63 Kediri
Astra Heavy Equipment & Mining
64 Denpasar
41 PT Pamapersada Nusantara 1 Adaro
65 Balikpapan I
2 Baya
66 Balikpapan Ii
3 Indominco
67 Padang
4 Jiep
68 Palembang A.Yani
5 Kcmb
69 Palembang Veteran
70 Medan Sm 6 Kpcs
71 Medan Gatsu 7 Mtbu
72 Medan Amplas 8 Abkl

9 Tcmm
73 Tj.Karang Hj.Mena
10 Topb
74 Tj.Karang R.Intan
11 Kideco
75 Banjarmasin
42 PT United Tractors Tbk 1 Adaro (ADR)
76 Samarinda
2 Bendili (BDL)
9 PT Astra Honda Motor
3 Bengalon(BGL)
PT Showa Indonesia
10 4 Batukajang (BKJ)
Manufacturing

No No No No
5 Bontang (BTG) 15 Agro Menara Rahmat
6 Muara Lawa (DMI) 16 Gunung Sejahtera Dua Indah
7 Freeport (FRP) Gunung Sejahtera Yoli
17
8 Muara Tae (MRT) Makmur
9 Rantau (RTU) Gunung Sejahtera Puti
18
Pesona
10 Sangatta (SGT)
19 Surya Indah Nusantara Pagi
11 Senakin (SNK)
Persada Bina Nusantara
12 Soroako (SRK) 20
Abadi
13 Satui (STI) 21 Nirmala Agro Lestari
14 Tenggarong (TGR) 22 Waru Kaltim
15 Tanjung Redeb (TRD) 23 Sukses Tani Nusa Subur
16 Balikpapan (BLP) 24 Cakra Denta Agung Pertiwi
17 Bandarlampung (BLG) 25 Cakung Permata Nusa
18 Banjarmasin (BJM) 26 Badra Cemerlang
19 Jakarta (JKT) 27 Astra Agro Lestari 1
20 Jambi (JBI) 28 Borneo Indah Marjaya
21 Jayapura (JYP) 29 Karyanusa Ekadaya
22 Manado (MDO) 30 Subur Abadi Plantations
23 Medan (MDN) 31 Sumber Karisma Persada
24 Padang (PDG) 32 Letawa
25 Palembang (PLB) 33 Lestari Tani Teladan
26 Palu (PLU) 34 Pasangkayu
27 Pekanbaru (PKB) 35 Mamuang
28 Pontianak (PTK) 36 Surya Raya Lestari 1
29 Samarinda (SMD) 37 Surya Raya Lestari 2/BDS
30 Sorong (SRG) 38 Agro Nusa Abadi
31 Surabaya (SBY) 39 Sawit Jaya Abadi
32 Tarakan (TRK) 40 Citra Agro Nusa
33 Ujung Pandang (UPG) 41 Rimbun Alam Semesta
34 Head Office (HO) 42 Astra Agro Lestari HO
35 UTE (Cikarang) Financial Services
36 Komatsu Indonesia (KI) PT Federal International
48 1 Bandung – 1
37 UT Semen Gresik (UTSG) Finance
38 MPU 2 Bandung-2
39 Telen Orbit Prima (TOP) 3 Banjarmasin
43 PT Kalimantan Prima Persada 12 Rantau 4 Banyuwangi
13 Tanjung Alam 5 Batam
14 Port Sei Putting 6 Blora
44 PT Bina Pertiwi 7 Bogor
45 Traktor Nusantara 8 Bojonegoro
PT Komatsu Remanufacturing 9 Cikarang
46
Asia 10 Cilacap
Agribisnis 11 Cilegon
47 PT Astra Agro Lestari Tbk 1 Tunggal Perkasa Plantation 3 12 Cirebon
2 Karya Tanah Subur 13 Denpasar
3 Perkebunan Lembah Bhakti 14 Depok
4 Astra Agro Lestari 2 Medan 15 Gresik
5 Sari Aditya Loka 1 16 Jakarta – 1
6 Sari Aditya Loka 2 dan 3 17 Jakarta – 2
8 Sari Lembah Subur 1 18 Jatibarang
9 Sari Lembah Subur 2 19 Jayapura
10 Tunggal Perkasa Plantation 20 Jember
11 Kimia Tirta Utama 21 Karawang
12 Sawit Asahan Indah 22 Kediri
13 Eka Dura Indonesia 23 Kudus
14 Gunung Sejahtera Ibu Pertiwi 24 Lumajang

Kontributor Data LK3

No No No No
25 Makassar INFRASTRUKTUR
26 Malang 54 PT Astratel Nusantara
27 Martapura 55 PT SERASI Auto Raya 1 TRAC Balikpapan
28 Mataram 2 TRAC Bandung
29 Medan 3 TRAC Banjarmasin
30 Mojokerto 4 TRAC Cikarang
31 Palangkaraya 5 TRAC Cilegon
32 Palembang 6 TRAC Condet
33 Pangkal Pinang 7 TRAC Denpasar
34 Pekalongan 8 TRAC Head Office
35 Pematang Siantar 9 TRAC Lombok
36 Pontianak 10 TRAC Makasar
37 Probolinggo 11 TRAC Malang
38 Purwakarta 12 TRAC Medan
39 Purwodadi 13 TRAC Palembang
40 Purwokerto 14 TRAC Pekanbaru
41 Samarinda 15 TRAC Semarang
42 Semarang 16 TRAC Sudirman
43 Sidoarjo 17 TRAC Surabaya - Jemur Sari
44 Singkawang 18 TRAC Yogya
45 Solo 19 TRAC Lampung
46 Solok 20 M88 Semarang
47 Soreang 21 M88 Jemursari
48 Surabaya 22 M88 Medan
49 Tabanan 23 M88 Kalimalang
50 Tasikmalaya 24 M88 Bintaro
49 PT Asuransi Astra Buana 1 HO 25 M88 Kebun Jeruk
2 Makasar 26 M88 Cilandak
3 Denpasar 27 M88 Tebet
4 Semarang 28 M88 Kelapa Gading
5 Cirebon M88 Soekarno-Hatta
29
6 Bogor (Bandung)
7 Bandung 30 M88 Pasteur (Bandung)
8 BSD 31 STN - Orenz Taxi
9 Surabaya 32 TFSI (MV Serasi 1)
10 TB Simatupang 33 TFSI (MV Serasi 2)
11 Kelapa Gading 34 TFSI (MV Serasi 3)
12 Mangga Dua 35 HMU
13 Yogyakarta PT PAM Lyonnaise Jaya
56
(PALYJA)
14 Solo
Gondola (PT Karsa Surya
15 Medan 57
Indonusa)
16 Pekanbaru
17 Palembang
18 Padang
19 Jambi
20 Lampung
21 Malang
22 Menado
23 Balikpapan
24 Banjarmasin
25 Samarinda
50 PT Bank Permata Tbk
51 PT Astra Credit Companies
52 TAFS
IT (Information Technology)
53 PT Astra Graphia Tbk

GRI Cross Reference Index (3.12)
GRI # GRI Content Page GRI # GRI Content Page

1.1 Statement from the most senior decision maker of 9-10 3.13 Policy and current practice with regard to seeking external
the organization (e.g., CEO, chair, or equivalent senior assurance for the report. If not included in the assurance
position) about the relevance of sustainability to the report accompanying the sustainability report, explain
organization and its strategy. the scope and basis of any external assurance provided.
Also explain the relationship between the reporting
1.2 Description of key impacts, risks, and opportunities. 10,13 organization and the assurance provider(s).
2.1 Name of the organization. 18 4.1 Governance structure of the organization, including 90-92
2.2 Primary brands, products, and/or services. 18 committees under the highest governance body
responsible for specific tasks, such as setting strategy or
2.3 Operational structure of the organization, including main 18 organizational oversight.
divisions, operating companies, subsidiaries, and joint
ventures. 4.2 Indicate whether the Chair of the highest governance 90-92
body is also an executive officer (and, if so, their function
2.4 Location of organization’s headquarters. 18 within the organization’s management and the reasons
for this arrangement).
2.5 Number of countries where the organization operates, 18
and names of countries with either major operations or 4.3 For organizations that have a unitary board structure, 22
that are specifically relevant to the sustainability issues state the number of members of the highest governance
covered in the report. body that are independent and/or non-executive
members.
2.6 Nature of ownership and legal form. 18
4.4 Mechanisms for shareholders and employees to provide 5, 64, 82
2.7 Markets served (including geographic breakdown, sectors 68
recommendations or direction to the highest governance
served, and types of customers/beneficiaries).
body.
2.8 Scale of the reporting organization. 3
4.5 Linkage between compensation for members of 22
2.9 Significant changes during the reporting period regarding 4 the highest governance body, senior managers, and
size, structure, or ownership. executives (including departure arrangements), and
the organization’s performance (including social and
2.10 Awards received in the reporting period. 88-89 environmental performance).
3.1 Reporting period (e.g., fiscal/calendar year) for 3 4.6 Processes in place for the highest governance body to 25
information provided. ensure conflicts of interest are avoided.
3.2 Reporting period (e.g., fiscal/calendar year) for 3 4.7 Process for determining the qualifications and expertise of 22
information provided. the members of the highest governance body for guiding
the organization’s strategy on economic, environmental,
3.3 Reporting cycle (annual, biennial, etc.) 3
and social topics.
3.4 Contact point for questions regarding the report or its 101
4.8 Internally developed statements of mission or values, 13, 25
contents.
codes of conduct, and principles relevant to economic,
3.5 Process for defining report content. 4 environmental, and social performance and the status of
their implementation.
3.6 Boundary of the report (e.g., countries, divisions, 3, 4, 93-96
subsidiaries, leased facilities, joint ventures, suppliers). See 4.9 Procedures of the highest governance body for overseeing 24
GRI Boundary Protocol for further guidance. the organization’s identification and management of
economic, environmental, and social performance,
3.7 State any specific limitations on the scope or boundary 4 including relevant risks and opportunities, and adherence
of the report. or compliance with internationally agreed standards,
3.8 Basis for reporting on joint ventures, subsidiaries, leased 4 codes of conduct, and principles.
facilities, outsourced operations, and other entities that 4.10 Processes for evaluating the highest governance body’s 21
can significantly affect comparability from period to own performance, particularly with respect to economic,
period and/or between organizations. environmental, and social performance.
3.9 Data measurement techniques and the bases of 4 4.11 Explanation of whether and how the precautionary 24
calculations, including assumptions and techniques approach or principle is addressed by the organization.
underlying estimations applied to the compilation of the
Indicators and other information in the report. 4.12 Externally developed economic, environmental, and 85
social charters, principles, or other initiatives to which the
3.10 Explanation of the effect of any re-statements of 3 organization subscribes or endorses.
information provided in earlier reports, and the reasons
for such re-statement (e.g., mergers/acquisitions, change 4.13 Memberships in associations (such as industry 79
of base years/periods, nature of business, measurement associations) and/or national/international advocacy
methods). organizations
3.11 Significant changes from previous reporting periods in 4 4.14 List of stakeholder groups engaged by the organization. 3, 5
the scope, boundary, or measurement methods applied
4.15 Basis for identification and selection of stakeholders with 30, 48, 62, 69, 74,
in the report.
whom to engage. 78, 81
3.12 Table identifying the location of the Standard Disclosures 97
4.16 Approaches to stakeholder engagement, including 5
in the report.
frequency of engagement by type and by stakeholder
group.


4.17 Key topics and concerns that have been raised through 5 EN 15 Number of IUCN Red List species and national 55-57
stakeholder engagement, and how the organization has conservation list species with habitats in areas affected by
responded to those key topics and concerns, including operations, by level of extinction risk.
through its reporting.
EN 16 Total direct and indirect greenhouse gas emissions by 52-53
Economic Performance Indicator weight. CORE
EC 1 Direct economic value generated and distributed, 26, 42 EN 17 Other relevant indirect greenhouse gas emissions by 52-53
including revenues, operating costs, employee weight.
compensation, donations and other community
investments, retained earnings, and payments to capital EN 18 Initiatives to reduce greenhouse gas emissions and 52, 53, 79
providers and governments. reductions achieved.
EC 2 Financial implications and other risks and opportunities 52 EN 19 Emissions of ozone-depleting substances by weight. 52-54
for the organization’s activities due to climate change. EN 20 NO, SO, and other significant air emissions by type and -
EC 3 Coverage of the organization’s defined benefit plan 67 weight
obligations. EN 21 Total water discharge by quality and destination. 54
EC 4 Significant financial assistance received from government. EN 22 Total weight of waste by type and disposal method. 54
EC 5 Range of ratios of standard entry level wage compared to 65 EN 23 Total number and volume of significant spills. -
local minimum wage at significant locations of operation.
EN 24 Weight of transported, imported, exported, or treated 54
EC 6 Policy, practices, and proportion of spending on locally- 44, 77 waste deemed hazardous under the terms of the Basel
based suppliers at significant locations of operation. Convention Annex I, II, III, and VIII, and percentage of
EC 7 Procedures for local hiring and proportion of senior transported waste shipped internationally.
management hired from the local community at locations EN 25 Identity, size, protected status, and biodiversity value of -
of significant operation. water bodies and related habitats significantly affected
EC 8 Development and impact of infrastructure investments 32, 36-40, 79 by the reporting organization’s discharges of water and
and services provided primarily for public benefit through runoff .
commercial, inkind, or pro bono engagement. EN 26 Initiatives to mitigate environmental impacts of products 58
EC 9 Understanding and describing significant indirect 76-77 and services, and extent of impact mitigation.
economic impacts, including the extent of impacts. EN 27 Percentage of products sold and their packaging materials -
Environmental Performance Indicators that are reclaimed by category.
EN 1 Materials used by weight or volume. 50 EN 28 Monetary value of significant fines and total number -
of non-monetary sanctions for noncompliance with
EN 2 Percentage of materials used that are recycled input 55 environmental laws and regulations.
materials.
EN 29 Significant environmental impacts of transporting
EN 3 Direct energy consumption by primary energy source. 50-51 products and other goods and materials used for the
organization’s operations, and transporting members of
EN 4 Indirect energy consumption by primary source. 50-51 the workforce.
EN 5 Energy saved due to conservation and efficiency 49, 52, 53 EN 30 Total environmental protection expenditures and
improvements. investments by type.
EN 6 Initiatives to provide energy-efficient or renewable energy 52, 53, 70 Labour Indicators
based products and services, and reductions in energy
requirements as a result of these initiatives. LA 1 Total workforce by employment type, employment 67
contract, and region.
EN 7 Initiatives to reduce indirect energy consumption and 52-53
reductions achieved. LA 2 Total number and rate of employee turnover by age -
group, gender, and region.
EN 8 Total water withdrawal by source. 50-51
LA 3 Benefits provided to full-time employees that are not 67
EN 9 Water sources significantly affected by withdrawal of provided to temporary or part-time employees, by major
water. operations.
EN 10 Percentage and total volume of water recycled and 50-51 LA 4 Percentage of employees covered by collective bargaining 64
reused. agreements.
EN 11 Location and size of land owned, leased, managed in, or 55-57 LA 5 Minimum notice period(s) regarding operational changes,
adjacent to, protected areas and areas of high biodiversity including whether it is specified in collective agreements.
value outside protected areas.
LA 6 Percentage of total workforce represented in formal joint 64
EN 12 Description of significant impacts of activities, products, 55-57 management–worker health and safety committees that
and services on biodiversity in protected areas and areas help monitor and advise on occupational health and
of high biodiversity value outside protected areas. safety programs.
EN 13 Habitats protected or restored. 55-57 LA 7 Rates of injury, occupational diseases, lost days, and 60
EN 14 Strategies, current actions, and future plans for managing 55-57 absenteeism, and number of work related fatalities by
impacts on biodiversity. region.

LA 8 Education, training, counseling, prevention, and risk- 59-61, 64 SO 5 Public policy positions and participation in public policy 25
control programs in place to assist workforce members, development and lobbying.
their families, or community members regarding serious
diseases. SO 6 Total value of financial and in-kind contributions to
political parties, politicians, and related institutions by
LA 9 Health and safety topics covered in formal agreements 64 country.
with trade unions.
SO 7 Total number of legal actions for anticompetitive 25
LA 10 Average hours of training per year per employee by 63 behavior, anti-trust, and monopoly practices and their
employee category. outcomes.
LA 11 Programs for skills management and lifelong learning 65, 67 SO 8 Monetary value of significant fines and total number of
that support the continued employability of employees non-monetary sanctions for noncompliance with laws and
and assist them in managing career endings. regulations.
LA 12 Percentage of employees receiving regular performance 64-65 Product Responsibilty Indicators
and career development reviews.
PR 1 Life cycle stages in which health and safety impacts of
LA 13 Composition of governance bodies and breakdown of 64-65, 67 products and services are assessed for improvement, and
employees per category according to gender, age group, percentage of significant products and services categories
minority group membership, and other indicators of subject to such procedures.
diversity.
PR 2 Total number of incidents of non-compliance with 70
LA 14 Ratio of basic salary of men to women by employee 64-65, 67 regulations and voluntary codes concerning health and
category. safety impacts of products and services during their life
cycle, by type of outcomes.
Human Rights Indicators
PR 3 Type of product and service information required by 70
HR 1 Percentage and total number of significant investment - procedures, and percentage of significant products and
agreements that include human rights clauses or that services subject to such information requirements.
have undergone human rights screening.
PR 4 Total number of incidents of non-compliance with
HR 2 Percentage of significant suppliers and contractors that 75 regulations and voluntary codes concerning product and
have undergone screening on human rights and actions service information and labeling, by type of outcomes.
taken.
PR 5 Practices related to customer satisfaction, including 72-73
HR 3 Total hours of employee training on policies and - results of surveys measuring customer satisfaction.
procedures concerning aspects of human rights that
are relevant to operations, including the percentage of PR 6 Programs for adherence to laws, standards, and voluntary 69
employees trained. codes related to marketing communications, including
advertising, promotion, and sponsorship.
HR 4 Total number of incidents of discrimination and actions 64-65
taken. PR 7 Total number of incidents of non-compliance with
regulations and voluntary codes concerning marketing
HR 5 Operations identified in which the right to exercise 64-65 communications, including advertising, promotion, and
freedom of association and collective bargaining may sponsorship by type of outcomes.
be at significant risk, and actions taken to support these
rights. PR 8 Total number of substantiated complaints regarding
breaches of customer privacy and losses of customer data.
HR 6 Operations identified as having significant risk for 65
incidents of child labor, and measures taken to contribute PR 9 Monetary value of significant fines for noncompliance
to the elimination of child labor. with laws and regulations concerning the provision and
use of products and services.
HR 7 Operations identified as having significant risk for 64-65
incidents of forced or compulsory labor, and measures
to contribute to the elimination of forced or compulsory
labor.
HR 8 Percentage of security personnel trained in the 63
organization’s policies or procedures concerning aspects
of human rights that are relevant to operations.
HR 9 Total number of incidents of violations involving rights of
indigenous people and actions taken.
Social Indicators
SO 1 Nature, scope, and effectiveness of any programs 77
and practices that assess and manage the impacts of
operations on communities, including entering, operating,
and exiting.
SO 2 Percentage and total number of business units analyzed 21, 25
for risks related to corruption.
SO 3 Percentage of employees trained in organization’s anti- 21, 25
corruption policies and procedures.
SO 4 Actions taken in response to incidents of corruption. 21

Daftar Tabel dan Grafik
List of Tables and Graphs
Keterangan Tabel Halaman

No
Table Description Page
1 Pemangku Kepentingan Astra | Astra Stakeholders 5
2 Ikhtisar Keuangan Astra | Astra Financial Highlights 26
3 Penghargaan dan Sertifikasi 2010 | 2010 Awards and Certifications 88
4 Struktur Organisasi | Organisation Structure 90
5 Kontributor Data LK3 | EHS Data Contributor 93
6 GRI Cross Reference Index | GRI Cross Reference Index 97

Keterangan Grafik Halaman

No
Graph Description Page
1 Pendapatan Bersih | Net Revenue 27
2 Laba Bersih | Net Income 27
3 Jumlah Aset | Total Assets 27
4 Jumlah Ekuitas | Total Equity 27
5 Laba Bersih per Saham | Net Earnings per Share 27
6 Dividen per Saham | Dividend per Share 27
7 Jumlah Penerima Beasiswa | Total Number of Scholars 41
8 Penggunaan Sumber Daya Alam dan Energi | Natural Resources and Energy Consumption 50
9 Air (M3/unit produk) | Water (M3/unit product) 51
10 Listrik (kWh/unit produk) | Electricity (kWh/unit product) 51
11 Solar (L/unit produk) | Diesel Fuel (L/unit product) 51
12 Oli (L/unit produk) | Oil (L/unit product) 51
13 Emisi CO2 (Ton/unit produk) | CO2 Emission (Tonnes/unit product) 53
14 Limbah Cair Non B3 (M3/unit produk) | Non-hazardous Liquid Waste (M3 / unit product) 54
15 Limbah Cair Non B3 (L/unit produk) | Hazardous Liquid Waste (Liter / unit product) 54
16 Limbah Padat Non B3 (Kg/unit produk) | Non-hazardous solid waste (Kg / unit product) 55
17 Limbah Padat B3 (Kg/unit produk) | Hazardous solid waste (Kg / unit product) 55
18 Kecelakaan Kerja | Accident Table 60
19 Berdasarkan Jenis Status | Based on Status 67
20 Berdasarkan Jenis Kelamin | Berdasarkan Jenis Kelamin 67
21 Berdasarkan Usia | Berdasarkan Usia 67
22 Program Asesmen AGC Grup Astra | Astra Group’s AGC Assessment Program 85
23 Pencapaian AGC Grup Astra 2010 | Astra Group’s AGC Achievements 2010 86
24 Program Asesmen AFC Grup Astra | Astra Group’s AFC Assessment Program 86
25 Prosentase Kinerja AFC Grup Astra 2010 | Astra Group’s AFC Achievement Percentage 2010 87

Lembar Umpan Balik
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Gedung Astra International A, Lt. 5, Jl. Gaya Motor No. 8, Sunter II, Jakarta Utara 14330, Indonesia
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2010 Laporan Berkelanjutan
PT Astra International Tbk
Astra International Building

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Indonesia
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Astra SR 2010

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2010 Laporan Berkelanjutan

IN THE RIGHT DIRECTION

2 Catur Dharma & Visi

6 Laporan Dewan Komisaris

11 Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011

14 Peristiwa Penting 2010

18 Sekilas Astra International

84 Sekilas AFC & AGC

88 Penghargaan dan Sertifikasi 2010

93 Kontributor Data LK3

97 GRI Cross Reference Index

100 Daftar Tabel dan Grafik

101 Lembar Umpan Balik

Astra constantly pushes to attain excellence. Positive achievements are

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 1

Menjadi Milik yang Bermanfaat bagi Bangsa dan Negara

Memberikan Pelayanan Terbaik kepada Pelanggan

Menghargai Individu dan Membina Kerja Sama

Senantiasa Berusaha Mencapai yang Terbaik

Menjadi perusahaan yang mempunyai tanggung jawab sosial

2 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Astra selalu memberikan perhatian kepada para

2.8 : Scale of the reporting organization. 3.6 : Boundary of the report.

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 3

4 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Pemangku Kepentingan Pendekatan Komunikasi Frekuensi

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 5

6 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Jakarta, April 2011

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 7

8 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 9

Jakarta, April 2011

10 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Sesuai dengan kebijakan Perusahaan, dimana Based on Company policy, to maintain a

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 11

Astra terus berupaya menyiapkan tim dengan kompetensi

Environment, Health and Safety Environment, Health and Safety

Corporate Social Responsibility Corporate Social Responsibility

12 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Security Corporate Security

Jakarta, 1 Desember 2010

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 13

Januari January Februari February

April April Mei May

14 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 15

Juli July Agustus August

Oktober October November November

16 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

September September Oktober October

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 17

Automotive Financial Services Heavy Equipment

Sejarah Kepemilikan dan History of Ownership and Business

18 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Good Corporate Governance dalam Good Corporate Governance at Astra

2.1 : Name of the organization. 2.4 Location of organization’s headquarters.

Laporan Berkelanjutan • Sustainability Report • Astra International 2010 19

20 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

1. Rapat Umum Pemegang Saham 1. General Meeting of Shareholders

2. Dewan Komisaris dan Direksi 2. Board of Commissioners and Board of

3. Dewan Komisaris 3. Board of Commissioners