There seems to be an issue with the

connection, what went wrong?

Fret not!

below.
Simply check your mobile device settingsasasbelow.
Simply check your mobile device settingsshould be able to
Once the following steps are done, you
Once the following steps are done, you should be able to
use your GOMO Roaming Plan!
use your GOMO Roaming Plan!

A. Check that Mobile Data and Data Roaming

are both enabled on your device.

B. Ensure that Access Point Network (APN) setting

is set to ‘hicard’.
 IOS DEVICES

A. Check that Mobile Data and

Data Roaming are both enabled on your device.

Step 1: Step 2:

• Go to • Go to
Settings. Mobile Data.

Step 3: Step 5:

• Turn on • Turn on
Mobile Data. Data Roaming.

Step 4:

• Go to Mobile
Data Options.
 IOS DEVICES

B. Ensure that the Access Point Network

(APN) setting is set to 'hicard'.

Step 6: Step 7:

• Go to Mobile • Under Mobile

Data Network. Data and APN,
type in ‘hicard’.

• Leave the other

fields blank.
 ANDROID DEVICES

A. Check that Mobile Data and

Data Roaming are both enabled on your device.

Step 1: Step 2:

• Go to • Search for
Settings. Mobile Data.

• Go to
Mobile Data.

Step 3: Step 4:

• Turn on • Turn on
Mobile Data. Data Roaming.
 ANDROID DEVICES

B. Ensure that the Access Point Network

(APN) setting is set to 'hicard'.

Step 5: Step 6:

• Search for Access • Go to symbol

Point Names. on top right.

• Go to Access • Go to
Point Names. New APN.

Step 7:

• Type in name:
‘hicard’.

• Type in APN:
‘hicard’.

• Leave the other

fields blank.