6:00 AM

Resolve Workgroup Status

Backlog In-progress On-Hold
18 12 6

Key Call out.

 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 October 2019

Daily Checks Details Start Time (ET) End Time (ET)
Maxalarum mail 3:25 AM 3:45 AM
Batch Job Monitioring 3:00 AM 4:15 AM
Month end activity preparation 12:00 AM 3:30 AM

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
INC0265968 vendor portal for v#10041636 Kraft Heinz
issue 3:36 AM
INC0266861 partner profile (PRAIRIE FARMS DAIRY INC)
in Quality to support EDI testing 7:37 AM 7:42 AM
 October 2019
Status Monitored/Executed By
Completed Sameer
Completed Sameer
Completed Sameer

ey Call outs for the day

Status Issue details
Resolved RCA provided. Business to come back and confirm
if DZ document type required to be maintained in
Resolved TVARV
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Details Start Time (ET) End Time (ET)
Daily Checks
Daily Critical batch job status 3:45 AM 4:00 AM

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
No Status update call 08.00 AM 08.30 AM
ct 2019
Status Monitored/Executed By
Completed Neeraj Prasad

all outs for the day

Status Issue details
Completed Daily activity
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Details Start Time (ET) End Time (ET)
Daily Checks

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
ct 2019
Status Monitored/Executed By

all outs for the day

Status Issue details
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Details Start Time (ET) End Time (ET)
Daily Checks
Daily Critical batch job status 3:45 AM 4:00 AM

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)

Incident INC0266689 : Articles not

INC0266689 11.00 AM 12.00 AM
showing on Invoice

RE: P3 - B2B Portal not finding

No 10.00 AM 11.00 AM
Customer

INC0266689 RE: P3 - Invoices Incorrectly including 9.00 AM 10.00 AM

image that is blocking data

No RE: P2 - Invoice Processing is taking 8.00 AM 9.00 AM

longer
ct 2019
Status Monitored/Executed By
Completed Neeraj Prasad

all outs for the day

Status Issue details

Overlapping Issue in Samrtform/PDF

has been identified in Output Type
On Hold ZD00. Raised change Request for the
same and Development is in
Progress.

One of your sales reps is trying to get

into the customer account for
Washington Cash & Carry (30214).
Completed
When searching, it comes back saying
to narrow your search as there are
too many results. The

In SAP and FIORI, when printing out

WIP any type of invoice, it is showing an
image at the bottom that covers
some of the articles and quantities.

Over the last couple days we have

Completed been noticing that invoices are taking
over 10 minutes to process.
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Details Start Time (ET) End Time (ET)
Daily Checks
Daily Critical batch job status 3:45 AM 6:00 AM

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
ct 2019
Status Monitored/Executed By
Completed Ramesh/Neeraj

all outs for the day

Status Issue details
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Details Start Time (ET) End Time (ET)
Daily Checks
Daily Critical batch job status 3:45 AM 4:00 AM

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
Monitoring of price cost file and its
No 02.30 AM 03.00 AM
record counts
ct 2019
Status Monitored/Executed By
Completed Neeraj Prasad

all outs for the day

Status Issue details

Completed
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report

Details Start Time (ET) End Time (ET)
Daily Critical batch job status 3:45 AM 4:00 AM

Daily Checks
WMS error records 1:30 AM 2:28 AM

Orphan records 12:00 AM 12:35 AM

MAXRUNALARM (E3SXF25TRG_FT)
(SAP_D_MD_MDI0613_SOURCING_T
INC0266222 O_DNF)

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
t
Status Monitored/Executed By
Completed Atanu

To inform SAPSupplychainCOE and

Completed other teams about the wms error
records
Completed To inform SAPSupplychainCOE about
the orphan records issue

We have confirmed that E3 job

In Progress completed and it passed the records
Job has completed within 134 mins
to PI.
from the MAXRUNALARM time
Completed (01:14 AM EST)

all outs for the day

Status Issue details
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Details Start Time (ET) End Time (ET)
SAP Fiori Gateway Error Log
Monitoring 3:45 AM 4:00 AM
Daily Checks
SAP EP System Conenctivity/Batch
4:00 AM 4:30 AM
Job/SAP Jobs Monitoring

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)

vendor portal for v#10041636 Kraft

INC0265968 1.00 AM 5.45 AM
Heinz
ct 2019
Status Monitored/Executed By

Completed Sanjay Mohanty

Completed Sanjay Mohanty

all outs for the day

Status Issue details

Kraft Heinz vendor #10041636

payment file does not match what
the portal shows. Document
2501328107 settling 9/27/19 is for
Resolved 302,852.81. The amount in the portal
is $290,002.69. it is off by one
document it’s a doc type DZ
document 1400086720 inv KRAFT
HIGH OCT FOR $12,850.12.
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 Oct 2019

Start End Time
Details Status
Time (ET) (ET)

SAP PI Message Monitoring-Error has been taken

1:30 AM 9:30 AM Completed
care.
SAP PI Channel Monitoring - No error found. 1:30 AM 9:30 AM Completed
Daily Checks
RWB Monitoring - Error has been taken care. 1:30 AM 9:30 AM Completed

Solman Alert - Pi related alert has been checked 1:30 AM 9:30 AM Completed

EP1 SM58 - No Error found 1:30 AM 9:30 AM Completed

EP1 SMQ2- No Error found 1:30 AM 9:30 AM Completed
EP1 SMB_Moni - No Error found 1:30 AM 9:30 AM Completed
SCO File replayed for club 212 Completed

Critical Open Tasks / Issues/ Key Call outs for the day
Start End Time
Incident # Details Status
Time (ET) (ET)

NA
 Monitored/Executed
By

Shromona

Shromona
Shromona

Shromona

Shromona
Shromona
Shromona
Shromona

e day
Issue details
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report 04 October 2019

Details Start Time (ET) End Time (ET)

NTP server fix, Downtime plan prep 01:00 AM EST 10:00 AM EST
10K Blaze in QA, EP1 jobs failure check and time
Daily Basis mismatch dump check, Backlog incident. 01:00 AM EST 10:00 AM EST
Tasks HQJ BW Java QA database ODBC driver issue check
with Database team, Production Monitoring, NTP
server fix. 11:00 AM EST 10:00 AM EST

Critical Open Tasks / Issues/ Key

Call outs for the day
Incident # Details Start Time (ET)
NA
04 October 2019
Monitored/Executed
Status
By
In progress Nitesh Aggarwal

Nitesh Aggarwal
In progress

Nitesh Aggarwal
In progress

End Time (ET) Status Issue details

 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report

Details Start Time (ET) End Time (ET)
Daily Checks
SAP Restail Store Users Unlock

Critical Open Tasks / Issues/ Key Call outs for the day
Incident # Details Start Time (ET) End Time (ET)
t
Status Monitored/Executed By
Completed

all outs for the day

Status Issue details
 LEGENDS
In Progress
Completed
Breaching SLA

Daily Status Report

Details Start Time (ET) End Time (ET)
Daily Checks
Dump Monitoring 3:00 AM 6:00 AM

Critical Open Tasks / Issues/ Key Call outs for the d

Incident # Details Start Time (ET) End Time (ET)
SC-694 Sorting List for SOQ/ Order Guide Forec 7/4/2019 7/4/2019
SC-660 Bottle Deposit price updating to $0 on 8/18/2019 8/20/2019
IAS-113 FIORI issue- DSA not extending article 8/27/2019 8/27/2019
SC-734 Change B2B Sales fax number on BOL t 9/19/2019 9/19/2019
FIN-785 US Customs Partner Function 'ZU' 9/20/2019 9/20/2019
Report
Status Monitored/Executed By
Completed Arnab Gupta/Amit Ghosh

Key Call outs for the day

Status Issue details
In Progress NewLogic Changes Introduced. Analysis Going On
In progress Code moved to QA. Awaiting for UAT.
In progress Analysis going on.
In progress Coding Done, waiting for QA movement.
In progress Coding, FUT done . Moved to QA for UAT.