Professional Documents
Culture Documents
5, 199-209 (1996)
Frank L. Winfrey
m e Clark N. and Mary Perkins Barton Associate
The paradox of
Professor of Management, Division of Business
and Economics, Lyon College, P.O. Box 231 7,
Batesville, Arkansas 72503-2317, USA
competitive
Michael D. Michalisin
advantage
Doctoral candidate, Graduate School of
Management, Kent State University,
P.O. Box 5190, Kent, Ohio 44242-0001, USA 0 Sustained competitive advantage in
a turbulent environment requires
William Acar the simultaneous achievement of
Associate Professor, Graduate School of strategic fit and strategic flexibility.
Management, Kent State University,
P.O. Box 5190, Kent, Ohio 44242-0001, USA 0 Attaining competitive advantage is
affected by the firm’s competitive
arena, its position within the arena,
and the firm’s away of resources.
0 A strategic asset neutralizes a threat
or allows the_firmto exploit an
opportunity.
0 A firm can create strategic,
specialized assets by configuring in
bundles, appropriate elements of
unspecialized resources.
the relative proximity of competitive threats. strategy through their multiproduct offering
Grouping competitors on the basis of (Nayyar, 1993). Spurred by the debate over
generally related products or services does whether companies could simultaneously
not provide in itself a clear sense of the degree pursue more than one generic strategy
of threat that a particular competitor may (Murray, 1988; Hill, 1988), Nayyar analysed a
pose. profitable large multidomestic firm that
Strategic groups. Porter (1 980) suggests that produces over 2000 products worldwide. His
clustering firms based on some significant study found that although the company uses
competitive criteria can aid in the more than one generic strategy, it only uses
identification of those firms within the one strategy per product. The company is able
industry that constitute direct competitors. A to profitably produce and sell products that
cluster of related firms is referred to as a are cost leaders and differentiated ones due to
strategic group (Dess and Davis, 1984). The economies of scope and the ability to deter
competitive criteria bonding a strategic group competition through extensive presence in
can vary based on specialization, technological the market.
leadership, range of products, customer Nayyar concluded that competitive
service and price policy. strategies are applicable at the product level.
While members of strategic groups According to this view, competition should be
represent a firm’s most immediate analysed according to individual product
competitive threats, the unspoken markets. Thus, the competitive profile of a
agreements among ‘good’ competitors in the multiproduct firm would be a basket of
group may protect each firm’s market share competitor groups that are related within
and profit levels (Porter, 1985). The stability each group but can vary across groups.
and profitability of the strategic group can
exist due to differences in the products
Factors affecting firm performance
offered by the group members and the
reluctance of group members to engage in This section focuses on firm performance
direct competition (Powell, 1992). because the objective of a competitive
Generic strategies/subsegmets. Porter advantage is to earn above average industry
(1985) identifies four types of competitive profits (Porter, 1985). Hansen and Wernerfelt
strategies (referred to as generic strategies) (1 989) identified three economic and
that are capable of achieving above average organization factors that determine firm
profits among competitors: cost leadership, performance: (1) industry characteristics; (2)
differentiation, cost focus and differentiation competitive position; and (3) firm resources.
focus. Porter uses the four generic strategies to Industly characteristics. The attractiveness
classify competition across an entire industry. of an industry refers to the opportunities that
Porter has suggested that these are the only it presents for achieving an acceptable return
types of competitive strategies that are on investment (Porter, 1980 and 1985;
capable of achieving above average industry Harrigan, 1985; Hansen and Wernerfelt,
profits. However, other scholars have 1989). A firm may have resources that
subsequently challenged Porter’s assertion, provide it with a competitive advantage in
noting companies that have achieved above any particular industry, but if the industry is
average industry returns while simultaneously unattractive, even above average profits may
pursuing both cost leadership and be low relative to other strategic options.
differentiation strategies (Murray, 1988; Hill, The factors affecting industry attractiveness
1988). are referred to as industrial forces. These
Products. Companies that manufacture forces include key participants in the
more than one product are commonly competitive arena: buyers, suppliers,
referred to as ‘multiproduct’ firms. Some competitors, potential entrants, and
firms pursue more than one competitive substitute products. It is the amount of
bargaining power each of the forces has over resources. Resources provide the firm with
the firm that makes the industry attractive or the wherewithal to achieve a strategic position
unattractive (Powell, 1984; Porter, 1985; within an industry (Mahoney and Pandian,
Harrigan, 1985;Hansen and Wernerfelt, 1989). 1992). Resources can also affect the degree to
The determinants of customer bargaining which industry forces can threaten or exert
power can be classified as bargaining leverage bargaining power over the firm. The RBV is
and price sensitivity (Porter, 1985; Harrigan, described in the next section.
1985). Determinants of customer bargaining Firm resources. The RBV describes the firm
leverage include buyer concentration versus as a bundle of resources with the nature of the
firm concentration, buyer volume, buyer resources as the key determinant to achieving
switching costs and buyer information. The a competitive advantage and thus above
supplier’s bargaining power over the firm is average industry returns (Barney, 1991).
affected by the switching cost of the buyer, Thus, the differences in frrm resources across
the existence of substitute products, the an industry explain the variability in profits.
differentiation of inputs, and the size of the The ability of resources to account for
firm’s order relative to the output to the differences in firm profits across an industry
supplier (Porter, 1985). is based on two assumptions. The first
Existing and potential competitors can assumption is that resources are
affect the profitability of an industry. Such asymmetrically distributed across the industry
rivalry determinants include industry growth, and competitive advantage is derived from the
fixed costs, product differences, brand loyalty, heterogeneity of resources (Barney, 1991;
and concentration and balance within the Collis, 1991; Tallman, 1991; Peteraf, 1993;
industry. The existence or lack of entry Amit and Schoemaker, 1993).
barriers can affect industry attractiveness The second assumption is that the
including economies of scale, property sustainability of competitive advantage is a
rights, capital requirements and access to function of resource immobility (Wernerfelt,
distribution channels (Porter, 1985; Harrigan, 1984; Barney, 1991; Mahoney and Pandian,
1985; Hansen and Wernerfelt, 1989). 1992; Robins, 1992; Amit and Schoemaker,
Competitive position. Identrfying an 1993). A firm will continue to earn above
attractive industry is only half of the average profits from superior resources until
challenge. The other half of the challenge competitors gain access to the resource and
involves competitively positioning the firm so implement similar strategies.
as to achieve above average industry profits Firms attempt to block or slow the
(Powell, 1984; Hansen and Wernerfelt, 1989). dissemination of critical resources through
developing mobility barriers and entry
barriers (Porter, 1980; Comer, 1991;
Identifying an attractive Mahoney and Pandian, 1992; Amit and
industry is only half of the Schoemaker, 1993; Peteraf, 1993). These
challenge isolating mechanisms impede the mobility of
critical resources and deter the entry of
potential competitors.
As previously noted, Porter (1985) identifies
two types of competitive strategies that are
capable of positioning the firm so as to achieve Strategic assets
above average industry profits: cost leadership Firms achieve a competitive advantage by
and differentiation. He notes that these identifying, selecting, and implementing
strategies actually arise from firms attempting superior resources that are heterogeneous
to cope with industry forces. and immobile in an industry. Superior
Underlying the ability to a:hieve a resources are characterized along the
competitive advantage are the firm’s following dimensions: value, rarity, imperfect
technological change and short product life- factories’, entire production facilities thus
cycles, customers demanding variety, transcend being inert, fixed assets, and
customers demanding quick response, become flexible systems that can be
customers demanding higher levels of quality, expanded, disassembled, relocated, and
and customers demanding a lowcost product
(Harrigan and Dalmia, 1991; Goldhar et al.,
1991). This section discusses how flexible FLexible systems can be
resources (physical, human, and organization) valuable resources through
promote the maintenance of organizational their transferability
advantage in a hypercompetitive environment.
Paradox resolved
uman \
According to the resource-based view, a firm’s
profitability is a function of its resources
(Rumelt, 1984; Barney, 1991; Peteraf, 1993;
Amit and Schoemaker, 1993). Specifically, the
firm’srelative profits are based on how well its
resources match the requirements of the
market given the processes with which it has
equipped itself (Barney, 1991). Thus, to gain a
competitive advantage, the firm should strive
to acquire assets specitic to certain market
0 rg a niza ti o n a I
requirements (Rumelt, 1984). However, in a
hypercompetitive environment, identification
Resource
of requisite assets is subject to change and
rapid turnover (Hamgan and Dalmia, 1991;
Goldhar et aZ.,1991; D’Aveni, 1994). Figure 1. Strategic, specialized bundle.
resources forming a strategic asset that serves competitive advantage marney, 1991; Collis,
a specialized purpose. This unique strategic, 1991). Because the configuration of a
specialized bundle thus forms the basis for particular firm's resource bundle is unique, a
achieving a competitive advantage. given asset may be a strategic asset to that firm
As the environment changes, unspecialized but not to its competitors. Furthermore,
firm resources can then be reconfigured to through the combination of speed, surprise,
achieve high levels of synergy thus maintain- and financial wherewithal, the firm with
ing competitive advantage. The recon- flexibility and fit can shape the competitive
figuration may be in response to changes in arena to its advantage and can define which
market requirements or it may be an offensive future resources will constitute the basis for
posture to throw the market into strategic advantage.
disequilibrium (D'Aveni, 1994) (Figure 2). In
either case, the complexity of the bundle and
the frequency of its change can lead the Conclusion
competitor to experience causal ambiguity
(Reed and DeFillippi, 1990). First, the A firm achieves superior profits by competing
complexity of the strategic asset in an attractive industry, pursuing a
configuration itself can make it difficult for competitive strategy that best fits the needs
the competitor to replicate. Second, through of the market, and having the appropriate
frequency of change, the competitor may not resources to implement the strategy. This
have adequate time to unravel or develop an alignment of resources-strategyenvironment
advantageous configuration. Thus, the firm is called strutegicpt.
uses speed and surprise to sustain a The ability of the firm to adjust to changes
competitive advantage (D'Aveni, 1994). in the environment is referred to as strategic
The individual assets comprising the unique Jem'bility. Firms buttress environmental
bundle can also be a source of sustainable changes with flexible, unspecialized assets;
E
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Figure 2. Dynamic reconfiguration of strategic, specialized bundles in a hypercompetitive environment.
pKi) = unspecialized physical resource; hr(i) = unspecialized human resource; oKi) = unspecialized, organizational
resource; sa = strategic asset.