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University Of Education Lahore

PRINCIPAL OF MANAGEMENT

MCQ S

 Choose a correct definition of planning ?


Planning involves the organization goal establishing and overall strategy for achieving those
goal.
 How many types of planning ?
8
 Choose the 2 correct type of planning ?
Strategic plan & operational plan .
 M B O means planning ?
M B O means Management by objective.
 How many types of Goals?
2
 Choose the correct name of Goals ?
Stated goals & Real goals .
 Choose the correct definition of long term plan ?
Long term plan as those with frame beyond three years.
 Choose the correct definition of short term plan ?
Short term plan as those covering one year or less .
 Choose the correct definition of Directional plan ?
Directional plan are flexible plan that set out general guidelines.
 Choose the correct meaning of ( means – end – chain ) .
This means the higher – level goal , or ends are linked to low level goal .
 Choose the correct information about formal planning department ?
A group of planning specialist whose sole responsibility was helping to write the various
organizations plan .
 How many criticism of planning ?
5
 Choose the 2 correct name of criticism of planning ?
Planning may create rigidity
And
Plan can’t be developed for a dynamic environmental.
 What is correct meaning of Mission in planning ?
Mission means which is the purpose of an organization.
 What is correct definition of traditional goal setting ?
In this goals are set at the top and the broken down in to sub goal for each level of
organization.
 Standing plan means ?
Are on going plan the provide guidance for activities the perfome repeatedly.
 Financial objective are base on ?
Faster Revenue growth etc.
 Strategies objective are base on .
A bigger Market .
 Expanded growth opportunities objective is base on ?
Strategies objective.
 Choose the correct purpose of planning .
It gives direction to Manager And non – Manager a like .
 When the organization becomes --- it takes bon a life its own , a part from it’s founders or any
of it’s members .
Institutionalized
Stabilized
Cultured
Mature
 ------- is a shared system of meaning among employees.
Organizational system
Collective sense making.
Organizational Culture.
Cultural sensitivity.
 Which of the following is NOT a Characteristics of an organization ' s culture ?
Assertiveness
Outcome orientation
Innovation and risk Taking
Attention to detail.
 The term “ organizational Culture is considered ------ while “ job satisfaction “ is ----------.
Evaluative , objective
Subjective , descriptive
Descriptive , evaluative
Objective , subjective
 Which of the following is NOT a function of culture ?
Enhances the stability of the social system .
Conveys a Sense of identity
Acceptance of diversity
Generation of commitment.
 Individual – organizational fit refers to ----
An employee pre – socialization.
Whether an employee has an appropriate educational background.
The technical proficiency of employees.
Whether the applicant or employee’s attitudes and behavior are compatible with the culture .
 ------- Is know for it’s democratic culture .
W . R . Gore .
K . mart
BFI
Wal – mart
 The process of “ onboarding “ is a type of ------- at limited Brands .
Training
Encounter
Socialization
Metamorphosis
 The stage explicitly recognize s that each individual arrives with a set of value , attitudes , and
expectations.
Selection
Metamorphosis
Encounter
Premarital
 Which of the following is NOT associated with organization s with high ethical standards ?
High in risk tolerance
High in innovation
High aggressiveness
Focus on means .
 Employee s will view the behavior of ------- as a benchmark for defining appropriate behavior.
Their immediate supervisor
Government officials s
Top management
New employee.
 A ------- is defined as a culture that emphasize building on employee strength s , rewards more
than it punishes , and emphasize s individual vitality and growth.
Positive organizational Culture
Bureaucracy
Matrix organization
Centralized organizational Culture.
 --------- Recognize s that people have an inner life that nourishes and is nourished by
meaningful work that take place in the context of community .
Organizational Culture
Workplace spiritually
Formalization
Institutionalization.
 Which of the following term is NOT included in the definition of organizational Culture?
Ways of interacting .
Guides the behavior and thinking of organizational members.
Beliefs and Value.
Sensible procedure.
 Learning organization s are adaptive to their ------- environment.
External
Work
Internal
None of these .
 What does a mission statement specify that the organization will achieve ?
Profit
Goals and profit both.
None of these.
Goals.
 Handling of crises by managers and employee s reveal an organizational --------.
Culture
Society
Environment
Structure.
 To change organizational Culture successfully we need to .
Find the most effective sub – culture and use it as an example.
Practice what we preach .
A and B both.
None of these.
 State true or false .
Manager when plan , organise , lead and control lead and control are called decision maker .
True
False .
 Which is the following is an assumption of rationality to rationale decision making ?
Preference are clear
Final choice will maximizes pay off.
The problem is clear and unambiguous.
All of the above .
 ------------ is accepting solutions that are “ good enough “ .
Bounded rationality
Escalation of commitment
Satisficing
None of the above.
 Making decisions on the basis of experience, felling s and accumulated judgement is called
as .------------.
Decision making
Structured problem
Intuitive decision making
None of above.
 Who is the CEO of Nike ?
D . Perez
John . T . Chamber
Phil k night .
None of the above.
 Which of this is not mentioned bin decision making matrix ?
Analytics
Behavior
Directive
Performance Management.
 Which software provides key performance indicator’s to help Managers monitor efficiency of
project and employees.
Management information systems.
Enterprise Application software
Business performance Management
Online analytical processing.
 ------------ is a rule of thumb that manager use to simplify decision making.
Sunk – cost
Framing
Heuristic s
None of the above.
 State true or false .
 Availability bias is when decision makers tend to remember events that are most recent .
False
True.
 Which term best describe s the process of obtaining, deploying , and utilizing a variety of .
Essential resources to contribute to an organization success ?
Planning
Organizing
Staffing
Management.
 Which title is given to an individual who is in charge of and coordinate s the activities of a
group of employees engaged in related activities with in a unit of an organization ?
Employee
Vender
Contractor
Manager.
 Which management function involves setting goals and objectives and creating specific
Plans for completing them ?
Planning.
Organizing
Controlling
Leading.
 Which level of management is responsible for establishing a vision for the organization ,
developing broad plans and strategies , and directing subordinate manager s ?
First level manager
Middle manager
Second level manager
Executive Manager.
 Which level of management is responsible for implementing programs that are intended .
To Carry out the broader objectives of an organization set by executive s ?
Supervisory manager
First level manager
Middle manager
Chief financial manager
 Which management principle states that each individual should report to only one boss
In order to avoid conflict and / or confusion ?
Division of command
Chain of command
Unity of direction
Unity of command .
 Which management principle states that order and instructions should flow down from
Top to bottom or from a higher level manager to a lower one ?
Division of work
Chain of command
Unity of direction
Unity of command.
 A manager who possessess of the processes equipment, and potential
Problem of an industry would possess what types of managerial skill ?
Technical
Administrative
Interpersonal
Organizational .
 The ability of a manager to interface and work effectively with individuals and group is
descriptive of what type of managerial skill ?
Technical
Administrative
Interpersonal
Organizational.
 By exceeding the monthly marketing budget set for a company , a manager would fail to
Meet which type of performance measure?
Quantity
Quantity and workmanship
Customer satisfaction
Cost and budget control.
 If the manager leads a team to exceed their monthly goal of new client s , which type of
performance results have they attained ?
Quality and work man ship .
Cost and budget control
Customer satisfaction
Quantity.
 For a manager , which should take priority – the job task or the employees performing the
job ?
The job task always takes priority over employees .
Employees always takes priority over the job task .
Neither , a manager should balance interest in the job task with the needs of the employee s
performing the job .
Neither , administration of the business takes priority over the job task and the employees .
 What type of factors that affect managers ?
Interpersonal factor
Internal factor
Interpersonal factor
External factors.
 Which management function involves measuring results comparing results to
Expectations , and taking corrective action ?
Planning
Organizing
Leading
Controlling
 Which type of issue are first level managers routinely influenced by ?
A long range issue .
Strategic issue
Shareholders issue
Short range issue .
 Which of the following characterize a manager as being effective ?
They use a minimum amount of resources for the amount of outputs produced .
The devote a large amount of time to planning .
They achieve their goals.
They interview , select , and train people who are most suitable to fill open jobs .
 Which of the following characterize a manager as being efficient?
They use a minimum amount of resources for the amount of outputs produced.
The devote a large amount of time to planning.
They achieve their goals.
They interview , select , and train people who are most suitable to fill open jobs.
 Which management principle states that woo should be divided so that each person will
perform a specialized portion ?
Division of work
Chain of command
Unity of direction
Unity of command.
 --------- Managers make decisions about their organizational goal .
Top level manager
 In simplistic decision making is typically described as -------.
Choosing among alternative.
 The decision making process be gone with the existence of ---------
Problem.
 The first step of decision making process is -----------.
Identifying a problem.
 The second step of decision making process is ---------.
Identifying decision criteria .
 The thirds step of decision making step is --------.
Allocating weight to criteria .
 The -------- must weight the items in order to give them correct periority in decision .
Decision maker .
 The forth step of decision making process is ----------.
Developing Alternative .
 Once the --------- have been identified the decision maker must critically analysis each one .
Alternative
 Analyses alternative is the ------------ most important step of decision making process .
Fifth .
 When manager plan organize lead and control are frequently called -----------.
Rational .
 The subconscious process of making decisions an basics of experience is ----------.
Institutions decision making.
 A ------ is a service of interrelated step that a manager can used for responding to a structured
problem .
Procedure.
 A -------- is an explicit statement that else a manager what he or she , can or can’t do .
Rules .
 A third guide for making program decision is a ----------.
Policy.
 A for most common suitiation is one of -------.
Risk .
 When we can’t even make reasonable estimates , we called such a suitiation -------.
Uncertainty.
 ----------- style have much tolerance for ambuiguity .
Analytics style .
 The people who. Used directive style have low ------- for ambuiguity .
Tolerance.
 ----------- decision makes work well with others .
Behavioral style
 Factor that influence choice under condition of uncontanity is the ----------- orientation of
decision maker .
Sociological .
 Manager make decisions on ----------- .
Ethical Value.
 In ---------- the most important thing is what strategies will best achieved those objectives.
Planning.
 In -------, how should jobs be designed .
Organizing.
 In ---------- when is a performance deviation significant .
Controlling
 In --------- when it is right time to stimulate conflict .
Leading
 -------- is the seventh step of decision making process.
Implementing the Alternative.
 In decision making process -------- is the eighth step .
Evaluating decision effective ness .
 A -------- with out pressure to tale action become a problem that can be postponed .
Disoripency .
 In decision making process your ------ process will be active and positive .
Thinking

 ---------- style tend to be very broad in Outlook .


Conceptual.
 ---------- decision ate unique and non aucurrig.
No programmed .
 Strategic Management is a set of --------- decisions and action ?
Accountancy
Economical
Associative
Managerial
 What is a strategic design for how a company intends to profit from its strategies , work
processes , and work activities ?
Business model
Strategic management model.
Competitive Model
Strategic Model.
 Why is strategic management important ?
It has little impact on organizational performance.
It is involved in many of the decisions that manages make .
Most organizations do not change .
Organizations are composed of similar division and function .
 What provides clues what an organization sees as it’s purpose ?
The organization 's goal.
The organization's strategies.
The organization' s business model .
The organization' s mission.
 When an organization is analyzing it’s labor supply , it is studying it’s ---------.
Organizational Culture
Internal environment
External environment
Organizational structure.
 --------- and -------- are outcome from a study of the external environment .
Threat s ; weakness
Strength s ; weakness
Weight s ; measures
Opportunities ; threats .
 -------------- are the organization' s Major value – creating skills , capabilities , and resources
that determine the organization ' s competitive weapons .
Strengths
Opportunities
Weakness
Core competencies.
 Corporate reputation is an organization' s ---------- resource .
Financial
Physical
Human
Intangible.
 The merging of the analyses of internal and external factors influencing the organization ' s
strategy is know as -----------.
Complete studies
Organizational behavior and theory .
Definitional analysis.
SWOT analysis.
 Middle --- level manager typically are responsible for ---------- strategies .
Competitive.
Organizational
Operational
Corporate.
 ------------- strategy determine s what business an organization should be in .
Business
Organizational
Operational
Corporate.
 Growth through -------- is achieve when an organization chooses to grow by increasing it’s own
business operations.
Concentration
Horizontal
Vertical integration
Related diversification.
 When an organization attempts to combine with other organizations in the Same industry ,
the strategy is know as ------------.
Concentration
Vertical integration
A stability strategy
Horizontal integration.
 An organization that is diversifying it’s products line is exhibiting what type of growth
strategy ?
Stability
Retrenched men
Growth
Maintenance.
 What type of strategy is a renewal strategy for time s when the organization performance
problem s are more critical .
Retrenchment
Turn around
Focus
Differentiation.
 What can provide a frame work for understanding diverse businesses and help Managers
establish priorities for making resource allocation decisions ?
A competitive
A competitive strategy
A corporate portfolio matrix.
A strategic business unit.
 What can challenge managers attempt s at creating a long term , sustainable competitive
advantage ?
Old technologies
Predictable change
Competitive strategies
Market instabilities.
 Practically any successful consumer product or service can be identified as an example of the
------------.
Differentiation strategy .
Focus strategy
Breadth strategy
Cost leader ship strategy.
 What general competitive strategy involves a cost advantage or a differentiation advantage
in a narrow segment or niche ?
Differentiation
Breadth
Cost leadership
Focus.
 How can a company create strategic flexibility ?
Know what has happened with strategies in the past .
Get old ideas from senior employees.
Never make mistake.
Encourage employees to be open about disclosing negative information .
 Who targets a narrow market segment with customized products ?
A differentiator
A clicks --- and bricks firm .
A first mover .
A focuser .
 What e – business strategy uses both online and traditional stand – Alone locations ?
Functional
Click s – and -bricks .
Focus
Differentiation.
 Senior Managers must decide whether or not the emphasis of their innovation efforts is going
to be based upon ----------.
Market research
Communication
Process improvement
Cost effectiveness.
 Process development strategies seek to achieve a competitive advantage by -----------.
Looking for ways to enhance existing work processes.
Committing to scientific research.
Making the firm more effective .
Improving on existing technology.
 The first organization to bring a product or service to market is often referred to as the.
----------.
Prime player
Market leader
Trailblazer
First mover .
 What is a strategic advantage of being a first mover ?
Certainly over the direction of technology and market .
Low development cost .
No financial or strategic risk .
Cost and learning benefits.
 Casey has been involved in ---------- at a personal level .
Opportunity analysis
Risk avoidance
Stage decision making.
Strategic planning.
 The first ------ steps of the strategic management process describe the planning that must take
place .
Two
Three
Five
Four
 The third step in strategic management is related to analysis of --------- .
The external environment.
The internal environment.
The alternatives the firm faces .
Time pressures involved in serving the customer.
 Social obligation is a firm engaging in social actions because of its .
Social needs.
Responsible
Obligation.
 Company social actions don’t had it’s ------ performance .
Environmental
Social
Economic
 Manager have began to consider the impact of their organization on natural environment
which we call.
Environmental sensitivity
Green management
Ethical obligation.
 Which one the following play important role to protect and preserve the natural
environment .
CEO
Stockholders
Manager.
 An organization that works to meet environmental demand of multiple stockholders are
called .
Legal Approch
Stake holders approch
Market Approch .
 Which website describe numerous green action of organization .
GRI
ISO
PLC.
 A form of management in which organization guide employees in way they do their job .
Low of control .
Value s based management
 A formal statement of an organization primary value and ethical rules are ;
Issue intensity .
Management
Code of ethics.
 Which one can sets example s in the best way to deal with moral dilemmas
Ethical leader
Manager s
Customer s .
 An individual who raise s ethical concern or issue to other .
Managers
Whistle blower
Employee.
 An individual or organization who set a opportunities to improve society .
Entrepreneur
Website blower
Stack Holder .
 ------- is a significant obstacle for many managers working in global business world .
Parochialism
Monolingualism
None
 Monolingualism is just one of the signs that nation suffer from ….
Monolingualism
None
Parochialism
 The country in which the company head quarters are located .
Foreign country
None
Home country
 An attitude is the parochialistic belief that the best work approaches and practices are those
of the home country .
Polycentric
Geo centric
Enthocentric
 The foreign country in which the organization is doing business .
Home country
None
Host country.
 An attitude is the host country know the best work approaches and practice for running their
business .
Enthocentric
None
Polycentric.
 North America free trade Agreement is abbreviated by .
NAFTA
A SEAN
None
 The ASEAN is a trading allience of southeast Asian Nations .
11
12
10
 Associations is abbreviation of …..
NAFTA
None
A SEAN .
 There are type s of organization ?
1
2
3
 Organizations which maintain significant operation in multiple countries .
MNCS
TNC
None.
 A company that maintain significant operation s in More than one country .
MNC
None
TNC
 Organizations decentralize management to the local country .
MNCs
None
TNC
 Corporation globalize their management structure by eliminating structural division s that
impose artificial geo graphical barriers .
MNC
None
Board less organization .
 Li censing is used by organization .
Manufacturing
Service
None.
 Franchising is used by organization .
Service
Manufacturing
None .
 Partnership between an organization and foreign company .
MNC
None
Strategic alliance .
 A specific type of strategic alliance in which the partner agree to form a separate independent
organization for some business purposes .
Joint venture
Licencing
None .
 Manager can make a direct investment in a foreign country by setting a foreign ……
Subsidiary
None
Supplier s
 A global firm profit depends on .
Foreign currency.
None
Home currency.
 Values and attitude shared by individual s from a specific country that shape their behavior.
Income
Culture
National culture.
 The opposite of individualism .
Collectivism
Power
Both.
 Refer to a loosely knit social frame work .
Collectivism
Both
Individualism.
 People expect other in group of which they are part to look after them .
Individualism
None
Collectivism
 Cultural measure of the degree in which people tolerance risk .
Power distance
None
Uncertainty avoidance.
 Value relationships and show sensitive and concern for the welfare of other.
Quantity of life.
None
Quality of life.
 Organizational socialization the process that employees go through to adapt to an culture.
Corporation
Organizations
Both .
 Real and normal reaction is .
Physical shock.
None
Cultural shock .

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