Planning involves the organization goal establishing and overall strategy for achieving those goal. How many types of planning ? 8 Choose the 2 correct type of planning ? Strategic plan & operational plan . M B O means planning ? M B O means Management by objective. How many types of Goals? 2 Choose the correct name of Goals ? Stated goals & Real goals . Choose the correct definition of long term plan ? Long term plan as those with frame beyond three years. Choose the correct definition of short term plan ? Short term plan as those covering one year or less . Choose the correct definition of Directional plan ? Directional plan are flexible plan that set out general guidelines. Choose the correct meaning of ( means – end – chain ) . This means the higher – level goal , or ends are linked to low level goal . Choose the correct information about formal planning department ? A group of planning specialist whose sole responsibility was helping to write the various organizations plan . How many criticism of planning ? 5 Choose the 2 correct name of criticism of planning ? Planning may create rigidity And Plan can’t be developed for a dynamic environmental. What is correct meaning of Mission in planning ? Mission means which is the purpose of an organization. What is correct definition of traditional goal setting ? In this goals are set at the top and the broken down in to sub goal for each level of organization. Standing plan means ? Are on going plan the provide guidance for activities the perfome repeatedly. Financial objective are base on ? Faster Revenue growth etc. Strategies objective are base on . A bigger Market . Expanded growth opportunities objective is base on ? Strategies objective. Choose the correct purpose of planning . It gives direction to Manager And non – Manager a like . When the organization becomes --- it takes bon a life its own , a part from it’s founders or any of it’s members . Institutionalized Stabilized Cultured Mature ------- is a shared system of meaning among employees. Organizational system Collective sense making. Organizational Culture. Cultural sensitivity. Which of the following is NOT a Characteristics of an organization ' s culture ? Assertiveness Outcome orientation Innovation and risk Taking Attention to detail. The term “ organizational Culture is considered ------ while “ job satisfaction “ is ----------. Evaluative , objective Subjective , descriptive Descriptive , evaluative Objective , subjective Which of the following is NOT a function of culture ? Enhances the stability of the social system . Conveys a Sense of identity Acceptance of diversity Generation of commitment. Individual – organizational fit refers to ---- An employee pre – socialization. Whether an employee has an appropriate educational background. The technical proficiency of employees. Whether the applicant or employee’s attitudes and behavior are compatible with the culture . ------- Is know for it’s democratic culture . W . R . Gore . K . mart BFI Wal – mart The process of “ onboarding “ is a type of ------- at limited Brands . Training Encounter Socialization Metamorphosis The stage explicitly recognize s that each individual arrives with a set of value , attitudes , and expectations. Selection Metamorphosis Encounter Premarital Which of the following is NOT associated with organization s with high ethical standards ? High in risk tolerance High in innovation High aggressiveness Focus on means . Employee s will view the behavior of ------- as a benchmark for defining appropriate behavior. Their immediate supervisor Government officials s Top management New employee. A ------- is defined as a culture that emphasize building on employee strength s , rewards more than it punishes , and emphasize s individual vitality and growth. Positive organizational Culture Bureaucracy Matrix organization Centralized organizational Culture. --------- Recognize s that people have an inner life that nourishes and is nourished by meaningful work that take place in the context of community . Organizational Culture Workplace spiritually Formalization Institutionalization. Which of the following term is NOT included in the definition of organizational Culture? Ways of interacting . Guides the behavior and thinking of organizational members. Beliefs and Value. Sensible procedure. Learning organization s are adaptive to their ------- environment. External Work Internal None of these . What does a mission statement specify that the organization will achieve ? Profit Goals and profit both. None of these. Goals. Handling of crises by managers and employee s reveal an organizational --------. Culture Society Environment Structure. To change organizational Culture successfully we need to . Find the most effective sub – culture and use it as an example. Practice what we preach . A and B both. None of these. State true or false . Manager when plan , organise , lead and control lead and control are called decision maker . True False . Which is the following is an assumption of rationality to rationale decision making ? Preference are clear Final choice will maximizes pay off. The problem is clear and unambiguous. All of the above . ------------ is accepting solutions that are “ good enough “ . Bounded rationality Escalation of commitment Satisficing None of the above. Making decisions on the basis of experience, felling s and accumulated judgement is called as .------------. Decision making Structured problem Intuitive decision making None of above. Who is the CEO of Nike ? D . Perez John . T . Chamber Phil k night . None of the above. Which of this is not mentioned bin decision making matrix ? Analytics Behavior Directive Performance Management. Which software provides key performance indicator’s to help Managers monitor efficiency of project and employees. Management information systems. Enterprise Application software Business performance Management Online analytical processing. ------------ is a rule of thumb that manager use to simplify decision making. Sunk – cost Framing Heuristic s None of the above. State true or false . Availability bias is when decision makers tend to remember events that are most recent . False True. Which term best describe s the process of obtaining, deploying , and utilizing a variety of . Essential resources to contribute to an organization success ? Planning Organizing Staffing Management. Which title is given to an individual who is in charge of and coordinate s the activities of a group of employees engaged in related activities with in a unit of an organization ? Employee Vender Contractor Manager. Which management function involves setting goals and objectives and creating specific Plans for completing them ? Planning. Organizing Controlling Leading. Which level of management is responsible for establishing a vision for the organization , developing broad plans and strategies , and directing subordinate manager s ? First level manager Middle manager Second level manager Executive Manager. Which level of management is responsible for implementing programs that are intended . To Carry out the broader objectives of an organization set by executive s ? Supervisory manager First level manager Middle manager Chief financial manager Which management principle states that each individual should report to only one boss In order to avoid conflict and / or confusion ? Division of command Chain of command Unity of direction Unity of command . Which management principle states that order and instructions should flow down from Top to bottom or from a higher level manager to a lower one ? Division of work Chain of command Unity of direction Unity of command. A manager who possessess of the processes equipment, and potential Problem of an industry would possess what types of managerial skill ? Technical Administrative Interpersonal Organizational . The ability of a manager to interface and work effectively with individuals and group is descriptive of what type of managerial skill ? Technical Administrative Interpersonal Organizational. By exceeding the monthly marketing budget set for a company , a manager would fail to Meet which type of performance measure? Quantity Quantity and workmanship Customer satisfaction Cost and budget control. If the manager leads a team to exceed their monthly goal of new client s , which type of performance results have they attained ? Quality and work man ship . Cost and budget control Customer satisfaction Quantity. For a manager , which should take priority – the job task or the employees performing the job ? The job task always takes priority over employees . Employees always takes priority over the job task . Neither , a manager should balance interest in the job task with the needs of the employee s performing the job . Neither , administration of the business takes priority over the job task and the employees . What type of factors that affect managers ? Interpersonal factor Internal factor Interpersonal factor External factors. Which management function involves measuring results comparing results to Expectations , and taking corrective action ? Planning Organizing Leading Controlling Which type of issue are first level managers routinely influenced by ? A long range issue . Strategic issue Shareholders issue Short range issue . Which of the following characterize a manager as being effective ? They use a minimum amount of resources for the amount of outputs produced . The devote a large amount of time to planning . They achieve their goals. They interview , select , and train people who are most suitable to fill open jobs . Which of the following characterize a manager as being efficient? They use a minimum amount of resources for the amount of outputs produced. The devote a large amount of time to planning. They achieve their goals. They interview , select , and train people who are most suitable to fill open jobs. Which management principle states that woo should be divided so that each person will perform a specialized portion ? Division of work Chain of command Unity of direction Unity of command. --------- Managers make decisions about their organizational goal . Top level manager In simplistic decision making is typically described as -------. Choosing among alternative. The decision making process be gone with the existence of --------- Problem. The first step of decision making process is -----------. Identifying a problem. The second step of decision making process is ---------. Identifying decision criteria . The thirds step of decision making step is --------. Allocating weight to criteria . The -------- must weight the items in order to give them correct periority in decision . Decision maker . The forth step of decision making process is ----------. Developing Alternative . Once the --------- have been identified the decision maker must critically analysis each one . Alternative Analyses alternative is the ------------ most important step of decision making process . Fifth . When manager plan organize lead and control are frequently called -----------. Rational . The subconscious process of making decisions an basics of experience is ----------. Institutions decision making. A ------ is a service of interrelated step that a manager can used for responding to a structured problem . Procedure. A -------- is an explicit statement that else a manager what he or she , can or can’t do . Rules . A third guide for making program decision is a ----------. Policy. A for most common suitiation is one of -------. Risk . When we can’t even make reasonable estimates , we called such a suitiation -------. Uncertainty. ----------- style have much tolerance for ambuiguity . Analytics style . The people who. Used directive style have low ------- for ambuiguity . Tolerance. ----------- decision makes work well with others . Behavioral style Factor that influence choice under condition of uncontanity is the ----------- orientation of decision maker . Sociological . Manager make decisions on ----------- . Ethical Value. In ---------- the most important thing is what strategies will best achieved those objectives. Planning. In -------, how should jobs be designed . Organizing. In ---------- when is a performance deviation significant . Controlling In --------- when it is right time to stimulate conflict . Leading -------- is the seventh step of decision making process. Implementing the Alternative. In decision making process -------- is the eighth step . Evaluating decision effective ness . A -------- with out pressure to tale action become a problem that can be postponed . Disoripency . In decision making process your ------ process will be active and positive . Thinking
---------- style tend to be very broad in Outlook .
Conceptual. ---------- decision ate unique and non aucurrig. No programmed . Strategic Management is a set of --------- decisions and action ? Accountancy Economical Associative Managerial What is a strategic design for how a company intends to profit from its strategies , work processes , and work activities ? Business model Strategic management model. Competitive Model Strategic Model. Why is strategic management important ? It has little impact on organizational performance. It is involved in many of the decisions that manages make . Most organizations do not change . Organizations are composed of similar division and function . What provides clues what an organization sees as it’s purpose ? The organization 's goal. The organization's strategies. The organization' s business model . The organization' s mission. When an organization is analyzing it’s labor supply , it is studying it’s ---------. Organizational Culture Internal environment External environment Organizational structure. --------- and -------- are outcome from a study of the external environment . Threat s ; weakness Strength s ; weakness Weight s ; measures Opportunities ; threats . -------------- are the organization' s Major value – creating skills , capabilities , and resources that determine the organization ' s competitive weapons . Strengths Opportunities Weakness Core competencies. Corporate reputation is an organization' s ---------- resource . Financial Physical Human Intangible. The merging of the analyses of internal and external factors influencing the organization ' s strategy is know as -----------. Complete studies Organizational behavior and theory . Definitional analysis. SWOT analysis. Middle --- level manager typically are responsible for ---------- strategies . Competitive. Organizational Operational Corporate. ------------- strategy determine s what business an organization should be in . Business Organizational Operational Corporate. Growth through -------- is achieve when an organization chooses to grow by increasing it’s own business operations. Concentration Horizontal Vertical integration Related diversification. When an organization attempts to combine with other organizations in the Same industry , the strategy is know as ------------. Concentration Vertical integration A stability strategy Horizontal integration. An organization that is diversifying it’s products line is exhibiting what type of growth strategy ? Stability Retrenched men Growth Maintenance. What type of strategy is a renewal strategy for time s when the organization performance problem s are more critical . Retrenchment Turn around Focus Differentiation. What can provide a frame work for understanding diverse businesses and help Managers establish priorities for making resource allocation decisions ? A competitive A competitive strategy A corporate portfolio matrix. A strategic business unit. What can challenge managers attempt s at creating a long term , sustainable competitive advantage ? Old technologies Predictable change Competitive strategies Market instabilities. Practically any successful consumer product or service can be identified as an example of the ------------. Differentiation strategy . Focus strategy Breadth strategy Cost leader ship strategy. What general competitive strategy involves a cost advantage or a differentiation advantage in a narrow segment or niche ? Differentiation Breadth Cost leadership Focus. How can a company create strategic flexibility ? Know what has happened with strategies in the past . Get old ideas from senior employees. Never make mistake. Encourage employees to be open about disclosing negative information . Who targets a narrow market segment with customized products ? A differentiator A clicks --- and bricks firm . A first mover . A focuser . What e – business strategy uses both online and traditional stand – Alone locations ? Functional Click s – and -bricks . Focus Differentiation. Senior Managers must decide whether or not the emphasis of their innovation efforts is going to be based upon ----------. Market research Communication Process improvement Cost effectiveness. Process development strategies seek to achieve a competitive advantage by -----------. Looking for ways to enhance existing work processes. Committing to scientific research. Making the firm more effective . Improving on existing technology. The first organization to bring a product or service to market is often referred to as the. ----------. Prime player Market leader Trailblazer First mover . What is a strategic advantage of being a first mover ? Certainly over the direction of technology and market . Low development cost . No financial or strategic risk . Cost and learning benefits. Casey has been involved in ---------- at a personal level . Opportunity analysis Risk avoidance Stage decision making. Strategic planning. The first ------ steps of the strategic management process describe the planning that must take place . Two Three Five Four The third step in strategic management is related to analysis of --------- . The external environment. The internal environment. The alternatives the firm faces . Time pressures involved in serving the customer. Social obligation is a firm engaging in social actions because of its . Social needs. Responsible Obligation. Company social actions don’t had it’s ------ performance . Environmental Social Economic Manager have began to consider the impact of their organization on natural environment which we call. Environmental sensitivity Green management Ethical obligation. Which one the following play important role to protect and preserve the natural environment . CEO Stockholders Manager. An organization that works to meet environmental demand of multiple stockholders are called . Legal Approch Stake holders approch Market Approch . Which website describe numerous green action of organization . GRI ISO PLC. A form of management in which organization guide employees in way they do their job . Low of control . Value s based management A formal statement of an organization primary value and ethical rules are ; Issue intensity . Management Code of ethics. Which one can sets example s in the best way to deal with moral dilemmas Ethical leader Manager s Customer s . An individual who raise s ethical concern or issue to other . Managers Whistle blower Employee. An individual or organization who set a opportunities to improve society . Entrepreneur Website blower Stack Holder . ------- is a significant obstacle for many managers working in global business world . Parochialism Monolingualism None Monolingualism is just one of the signs that nation suffer from …. Monolingualism None Parochialism The country in which the company head quarters are located . Foreign country None Home country An attitude is the parochialistic belief that the best work approaches and practices are those of the home country . Polycentric Geo centric Enthocentric The foreign country in which the organization is doing business . Home country None Host country. An attitude is the host country know the best work approaches and practice for running their business . Enthocentric None Polycentric. North America free trade Agreement is abbreviated by . NAFTA A SEAN None The ASEAN is a trading allience of southeast Asian Nations . 11 12 10 Associations is abbreviation of ….. NAFTA None A SEAN . There are type s of organization ? 1 2 3 Organizations which maintain significant operation in multiple countries . MNCS TNC None. A company that maintain significant operation s in More than one country . MNC None TNC Organizations decentralize management to the local country . MNCs None TNC Corporation globalize their management structure by eliminating structural division s that impose artificial geo graphical barriers . MNC None Board less organization . Li censing is used by organization . Manufacturing Service None. Franchising is used by organization . Service Manufacturing None . Partnership between an organization and foreign company . MNC None Strategic alliance . A specific type of strategic alliance in which the partner agree to form a separate independent organization for some business purposes . Joint venture Licencing None . Manager can make a direct investment in a foreign country by setting a foreign …… Subsidiary None Supplier s A global firm profit depends on . Foreign currency. None Home currency. Values and attitude shared by individual s from a specific country that shape their behavior. Income Culture National culture. The opposite of individualism . Collectivism Power Both. Refer to a loosely knit social frame work . Collectivism Both Individualism. People expect other in group of which they are part to look after them . Individualism None Collectivism Cultural measure of the degree in which people tolerance risk . Power distance None Uncertainty avoidance. Value relationships and show sensitive and concern for the welfare of other. Quantity of life. None Quality of life. Organizational socialization the process that employees go through to adapt to an culture. Corporation Organizations Both . Real and normal reaction is . Physical shock. None Cultural shock .