A customer comes into a cafe without a reservation and requests a table by the window for four people. The waiter checks but all those tables are reserved. After checking again, the waiter finds that a reservation was canceled and seats the customer. The customer orders chicken steak but it is undercooked. The waiter apologizes and replaces the dish. At the end, the customer pays the bill and leaves.
A customer comes into a cafe without a reservation and requests a table by the window for four people. The waiter checks but all those tables are reserved. After checking again, the waiter finds that a reservation was canceled and seats the customer. The customer orders chicken steak but it is undercooked. The waiter apologizes and replaces the dish. At the end, the customer pays the bill and leaves.
A customer comes into a cafe without a reservation and requests a table by the window for four people. The waiter checks but all those tables are reserved. After checking again, the waiter finds that a reservation was canceled and seats the customer. The customer orders chicken steak but it is undercooked. The waiter apologizes and replaces the dish. At the end, the customer pays the bill and leaves.
Enggar Ila Septyaning as a customer (XII-5/12) DIALOGUE
Abhista : “Good evening and welcome to Utama café.”
Enggar : “Good evening, too.” Abhista : “Do you have a reservation?” Enggar : “No, I haven’t made reservation. Do you have any free tables?” Abhista : “Yes, I do. For two?” Enggar : “No, for four please. Some friends will be joining.” Abhista : “Right this way please.” Enggar : “Could we get a table by the window?” Abhista : “Please wait, I will check it.” Enggar : “Yes, of course.” The waiter came back after few seconds… Abhista : “I’m sorry but all those tables are reservation tonight.” Enggar : “Could you please double check for us? Those tables are really nice.” Abhista : “Certainly. I’ll be back in a second.” The waiter returned within a few seconds after checking out the seating that the customer wanted. Enggar : “Alright.” Abhista : “You’re in luck. Someone just canceled their reservation.” Enggar : “That’s great. Thank you very much for your help.” Abhista : “You’re welcome. Let me take you to your table.” Enggar : “Alright. Thank you.” Abhista : “Are you ready to order?” Enggar : “Yes, of course. Can I see a menu?” Abhista : “Certainly. Here you are.” Enggar : “Thank you. What’s special today?” Abhista : “Chicken steak.” Enggar : “That’s sounds good. I’ ll have that.” Abhista : “Would you like something to drink?” Enggar : “Yes, I’d like an orange juice.” Abhista : “OK. Wait a minute.” Enggar : “Alright.” Abhista : “Here you are. Enjoy your meal!” Enggar : “Thank you.” Abhista : “You’re welcome.” Customers sense an uncooked dish and call the waiter to cook a little more. Enggar : “Excuse me, waiter.” Abhista : “Yes, what can I do for you?” Enggar : “This steak is still bloody. Could you have the chef cook it a little more.” Abhista : “Of course. I’m sorry I apologize on behalf of my chef.” Enggar : “Okay, no problem. Just make sure that such things will not happen again.” Abhista : “Alright. Thank you for your kindness.” Enggar : “I would appreciate if you can replace it with the new one.” Abhista : “Absolutely, please wait a moment.” Enggar : “OK. Thank you.” Abhista : “You’re welcome.” Enggar : “Excuse me, waiter.” Abhista : “Yes, is there any problem?” Enggar : “ No, it’s all good. I’d like the bill, please.” Abhista : “That all 90.000 rupiash. Enggar : “Here you are. Keep the change!” Abhista : “Thank you. Have a nice day.” Enggar : “Thank you, too. Bye!” Abhista : “Bye.”