KYLE

E. POTTS
(636) 373-0217 • pottspanzer22@gmail.com • https://www.linkedin.com/in/kylepotts22/

Education
University of Missouri-Kansas City, Henry W. Bloch School of Management Expected Graduation May 2022
Bachelor of Business Administration Emphasis in Real Estate GPA: 3.74

St. Charles Community College May 2020
Associate of Arts in Business, Diversity and Inclusion Certificate GPA: 3.55

Work Experience
CarMax October 2020-Current
Sales Associates
• Assist customers with locating the right car within nationwide network
• Submit finance applications and be able to walk customers through the financing process and understand
any feedback given from finance institutions, including stipulations and payments
• Be knowledgeable about Missouri and Kansas state laws involved in buying and selling vehicles
• Partner with the appropriate departments to solve various issues

Fritz’s Frozen Custard March 2016-August 2020
Assistant Manager July – December 2018, March 2020 – August 2020
• General Human Resources duties; hired, promoted, and disciplined employees by using effective
communication methods
• Upheld all company standards and regulations to keep employees and guests safe, and the building clean
Store Night Manager December 2018 – September 2019
• Created weekly schedules online for the employees keeping in mind each employee’s scheduling restraints
• Submitted daily and weekly Excel Sales sheet along with Bi-weekly payroll to company accountant
Shift Leader October of 2016 – July 2018
• Successfully managed both opening and closing shifts; balanced cash drawers during each shift with
accurate record keeping practices on Excel
• Professionally and confidently addressed any employee or customer issue either over the phone or
resolved any issues in person
Trainer July 2016 – October 2016
• Trained new and existing employees on different jobs with effective communication and patience

Activities
Institute of Real Estate Management February 2021
UMKC Student Activity Fee Committee Spring 2021
UMKC Lewis White Real Estate Club Spring 2021
UMKC Sigma Alpha Epsilon Fraternity Fall 2020
UMKC Bloch Launchpad Program Fall 2020
St. Charles Community College Study Abroad Program (Canterbury, England) Fall 2019
Missouri A+ Volunteer Program 148 Total Hours Completed

Honors
• UMKC Bloch Launchpad Influence Scholarship
• UMKC Chancellors Transfer Scholarship
• Missouri A+ Scholarship 2018-2020
• Community Service Award: 500 community service hours over 4 years
• Fritz’s Frozen Custard Rookie of the Year 2016