OSPA CONSTRUCTION: I’ll be back

OSPA CONSTRUCTION: I’ll be back

Mr. Oscar Pascua hired his niece Ofelia to help him manage his construction business. He
assigned Ofelia to do administrative work. She enjoyed doing the various tasks she was ordered
to perform. Positive interaction with employees kept Ofelia busy and contented with her work.
She thought engineers, foremen and construction workers are people who easily understand
instructions. For instances, when she asked them to fill out the forms, she distributed to each
one of them, they complied without much fuss.

Mr. Pascua has a sister; Milagros and she is operating her own entertainment business. It was
in her fold that some big stars in movies and television got their training and involvement in the
world of show business When Milagros saw how orderly the administration of Oscar’s business
was, she asked Oscar if she could borrow Ofelia for a while. Obviously, Milagros wanted the
administrative aspects of her business straightened out.

Ofelia was only too glad to join her aunt Milagros. She thought that after doing real work, she
needed a break from her stint in the construction business. When Ofelia began to work with her
aunt, she finds out that there are many things she should attend to.

For instance, employee records are not complete and company policies and procedures are not
well documented, As a result, it is difficult to determine employee performance. When Ofelia
distributed the required forms to the employees and the talents who are undergoing training,
she notices that they were not too eager to accomplish them. After two days, the janitor
approached her and asked if she would dispose the contents of the wastebaskets even if the
form she distributed are in them.

Ofelia tried hard to contain her anger. After a while she regained her composure and asked
herself, “What kind of people are they? I wish I’m back at my former job.”

QUESTION: 1. Do you think the situation is hopeless for Ofelia? 2. What will be your advice to
her?

1. Do you think the situation is hopeless for Ofelia?  No, because it is the challenge that she
must overcome and find solution on how she can address the problem.

2. What will be your advice to her?  My advice is to keep his temper and to be open minded
enough for his worker in order for her to overcome and can find possible solution.
1. Statement of the problem/s
 Ofelia thought that in the entertainment business is a less difficult than her former job;
she didn’t make a brief research in the entertainment business. She accepted it without
any hesitations, unluckily her present job was worse than she can ever thought.

2. Objective/s
 To be able to conduct a proper introduction of Ofelias position in the company to the
employees and talents
 To be able to find a solution and or strategy on how to deal with the employees and
talents
 To be able to make the employees and talents comfortable with Ofelia

3. Areas of Consideration
 Nature of the business
 People (Employees & Talents)
 Educational Background of Ofelia
 Knowledge of the Job (Competency)
4. SWOT Analysis
 Strength -
 Weakness –
 Easily Discourage

 Opportunity -
 Threat -
5. Alternative courses of action and its advantages and Disadvantages
 Advantage
 Disadvantage
6. Recommendation
 The situation of Ofelia is a bit hopeless but she can still manage it.
 I will advise Ofelia to go back to her former job at the construction firm because she’s
more productive in working with his uncle. She could just tell her aunt to hire a new
administrator, a more experienced administrator in entertainment business
 My advice is to keep his temper and to be open minded enough for his worker in order
for her to overcome and can find possible solution

7. Conclusion
 I therefore conclude that Ofelia must know how to cooperate with different level of
people especially in entertainment business; she must have more patience and a
different level of interaction to those people or employees. If she doesn’t want the job
she can resign and go back to her former job at Mr. Pascua, Ofelia is hardworking
person and she’s confident and she enjoys her work, but when you’re not into the kind
of a thing job you must not accept it If you do not have a proper training and seminars.
Before you get the job you must know first how it will be, what kind of job it is and who
are the people or employees you’re going to work with. Sometimes it is better to know
the situation first before entering.