amaysim Porting T&Cs

Valid as of 24 September 2015

amaysim Australia Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478
amaysim Porting T&Cs
Valid as of 24 September 2015

I authorise amaysim to transfer this number. I also confirm that this is my mobile account and that I
have authority to request the transfer of this number. I also understand that amaysim will only
transfer my number once the details associated with my previous provider have been successfully
validated. I’m also aware that if my handset is from another provider it might need to be unlocked
and amaysim can’t do this for me.

I understand and accept that by transferring my number I am terminating any contract with my
previous provider, that no credit will carry over from this provider, and they may apply conditions or
charge a fee, and I will also need to finalise my account with them after the transfer of my number
to amaysim has been completed. I acknowledge that switching to amaysim may result in
disconnection of services (including value added services) relating to the above mentioned mobile
service number(s). A valid email address is required in order to receive transfer completion
notification. I understand that information may be provided to other people to assist with account
setup such as porting or fraud teams.

I understand that the number transfer will be rejected by my current mobile provider if the date of
birth or account number I provide is incorrect, or if my mobile number is currently disconnected.
amaysim will make reasonable efforts to let me know about transfer completion on the day it
happens, and will also let me know if there are any hiccups along the way that stop them completing
the transfer (stuff like, but not limited to, incorrect account number or date of birth).

Transfers will usually complete within 3 business days. You can continue to use your old sim card
until it stops working, there may be a short period of service interruption while your number
transfers. Your amaysim sim card should be active shortly afterward or by 8pm that same day.
I acknowledge that my mobile number that I am transferring to amaysim (using GSM network) may
be supplied to other carriers to allow call and messaging routing, complaint handling and network
fault management.

I’m aware that to avoid bill shock or any unexpected Premium SMS charges amaysim has disabled
Premium SMS on my amaysim mobile service but that I can enable this service in my amaysim.

By confirming to the Transfer I agree to enter into a new agreement with amaysim. amaysim doesn’t
have lock-in contracts so I’m free to leave whenever I like.

For amaysim Flexi, amaysim MBB or any amaysim Unlimited product customers: If I leave before the
end of my plan period amaysim won’t refund the amount of my monthly payment (or in the case of
10GB MBB, my annual payment).

I agree to amaysim performing a credit check on my details if on Post-Paid.

I agree to begin the transfer to amaysim today.

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