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GOLDEN HERITAGE POLYTECHNIC COLLEGE

A. True or False. Write TRUE if the statement is True and FALSE if it is False.

1. If you drop your silverware and you cannot reach it, leave it there and ask for
clean one.
2. Stuff your mouth with food by taking bite after bite without chewing.
3. Take soup with a chopstick and slurp the soup.
4. Kissing is a more formal way of acknowledging an introduction.
5. Saying “thank you” is better than saying “thanks”.
6. When crossing the street, the gentleman stands on the side of oncoming vehicles.
7. You have to whistle when you call the waiter.
8. Use your bread to mop your plate and “dunk” in coffee.
9. Things eaten with the fingers are meat, vegetables, pie, fish and poultry.
10. A woman is expected to rise first when introduction comes because “Ladies
first”.
11. Use the word “I” to say sorry.
12. Giving tips is required especially if the service is great.
13. Make loud noises when you eat, it shows that you have appetite.
14. To remember a person’s name is important in introductions.
15. The most important acknowledgement is “How do you do?”

B. Identification. Identify the correct answer on the following questions.

1. It is a buffet of such variety and interest that is becoming increasingly popular.


2. A natural way of communicating an attitude of cheer in welcoming a guest and
making him feel at ease.
3. Popular known as good manners and etiquette.
4. An act of rules of living in our society.
5. Always the best policy and the best manners.
6. _______ should be maintain when speaking in order to look and sound sincere.
7. An important part of good manners and perform them with a natural ease.
8. You should never ________ during an interview or at a meal.
9. _______ are good opportunities to improve morale and build good will.
10. Fathers and mothers earned it when they gave us life.

C. Enumeration. Enumerate the correct answers to the given questions.

1-4. Words to Avoid

5-8. Words to Use Instead

9-15. 7 Rules of Business Etiquette

16-20. Five Key Words

21-25. Give at least 5 Rules of Introduction

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