2.

0 IMPACT OF COVID-19 TO SPT EXPRESS

As we all know the world nowadays has changed drastically due to outbreak of
covid-19 hits many countries. Global leader as well as there are millions of citizens
around the world are facing the new challenge of a lifetime as the way citizens live their
life in addition to this have turn 360 degrees different from the usual as they need to
keep on being careful on everything that they do to avoid affect by covid-19. Other than
that, stability of economies in Malaysia day by day become worse and worrying. During
the movement control order (MCO) launched, the industries which are hit hardest are the
industries related to the consumer for example, entertainment, travelling, small vendors,
hospitality and many more.

As a few industries have to temporarily closed as the instructions from the

government, many face the difficult to settle down the rent, salaries, bills and other
expenses. The income during that difficult time barely in due to lack of customers. One
of the company that face big impact due to covid-19 is public transportation company as
public transport such as bus in addition to this shared mobility services are on the one
hand vectors for the purpose of distribution of the virus.

With ridership significantly down, operators in developing cities will have to face
difficult questions for the purpose of their future viability. The appropriate response must
plan for contingencies, in spite of the fact that this may be true never forget the value of
shared transit in the process of economic development. Since the onset of the COVID-
19 pandemic, cities across the world have had to enforce massive restrictions on public
transport in order to limit transmission of the virus and ensure safe passage of key
workers during the emergency response

Hence, this reflective paper is focused on one of bus transportation company in

Malaysia called SPT Express Bus Service. Syarikat Perjalanan Terus Sabak Bernam
Kuala Lumpur Sdn Bhd is a bus company based in Pudu Sentral at Kuala Lumpur,
Malaysia which formerly known as Puduraya Terminal. This location serves as the
central point for the purpose of many buses that are arriving or departing in the city.

This operator Syarikat Perjalanan Terus Sabak Bernam Kuala Lumpur or in

addition to this known as SPT Express is slowly gaining recognition in the Malaysian
transportation industry. The Syarikat Perjalanan Terus Sabak Bernam KL buses will
depart from Pudu Sentral, formerly known as Hentian Puduraya. Pudu Sentral is now a
modern hub for transportation with the Urban Transformation Centre (UTC) for Kuala
Lumpur located here with government agencies under one roof for the convenience of
many. Some of their more well-known routes travel to Sabak Bernam and Sungai Besar
in Selangor, as well as Simpang Empat and Teluk Intan in Perak.