Contextual User Activity Monitoring

Understand what your employees are doing at work — whether

in-office or remote

Confidential and Proprietary

Agenda

1
Company Overview
2
Value Proposition
3
Architecture

4
Support & Customers
5
Resources

2 Confidential and Proprietary

ActivTrak Overview
The Company The Product
• Launched ActivTrak Cloud product in 2012 A cloud-native app that
• Headquarters in Austin, TX captures, stores and
• 80 Employees analyzes user digital activity
• 9K+ customers; 100K+ freemium users worldwide to help an organization
• Investors: Elsewhere Venture Partners improve productivity,
• Adding 1,200 Customer each Qtr. security and compliance.

Reviews & Awards Executive Team

“User Behavior Analytics Platform of the Year”
(Cybersecurity Breakthrough Awards 2019)

“Editor’s Choice for Employee Monitoring 2019”

(PC Mag)
“Best Free Employee Monitoring Software”
(Business News Daily 2019)
• Rita Selvaggi, CEO
• Javier Aldrete, Products
• Justin Endres, Revenue
• Shanel Vandergriff, Marketing

3 Confidential and Proprietary

 Who is ActivTrak?

A native cloud providing deep including productivity, to enhance while driving clear
solution… insight into user security/compliance customer/employee business outcomes.
activity… from the user vantage loyalty and
point… engagement…

4 Confidential and Proprietary

 User Activity Monitoring & Workforce Analytics

Get immediate visibility into HOW and WHAT people do at work so you can boost productivity,
harden security and ensure compliance

ActivTrak collects and normalizes user activity data

providing visibility, analytics and context. Get the real story
behind HOW your employees work and what hinders their
productivity so you can streamline and optimize business
tools, processes and teams.

• Uncover poor operational processes and workflow bottlenecks

• Analyze productivity activities and behavior patterns
• Get visibility into cloud application proliferation and usage trends
• Gain insights into remote employee work patterns and time management
• Identify insider threats to reduce security vulnerabilities
• Get alerted to employee activities that introduce compliance risk
• Easily generate detailed reports for audit trail requirements

5 Confidential and Proprietary

What does ActivTrak do?
Brian Kropp, chief of research in Gartner’s HR practice, expects 80%
of companies to use this type of technology by the end of 2020.

Productivity
• Working Hours Reporting
• Identify areas that time/resources are being lost/consumed.
• Process Improvement / Business Alignment / “Focus”
Application Usage & Alignment
• Shadow IT – security concerns
• Time spent in each. % of time & relative importance of an application
• Identify unclassified & new apps so they can be reviewed for approval
Compliance
• File transfer risks (cloud, USB, etc.)
• View alarms triggered by user over time.
• Verify that agents are reporting in.
Collaboration & Knowledge Mgmt
• Understand Usage trends of messaging, email and communication applications (SLACK), etc.
• Analyze common search activity, common terms/trends.

Confidential and Proprietary

Right Platform

Legacy Micro-services

Stability / Lack of horizontal Offers elastic

Resiliency scale and no vertical and
elasticity horizontal scale
Real-time Overlay on legacy Real time,
Visibility systems Granular Visibility

Agility Long dev, QA, Feature velocity

cycles for features, without service
vulnerability & disruption,
defect resolutions Containerized.

Competitors Monolithic ActivTrak Microservices

Software Architecture

The ActivTrak cloud is built on a microservices architecture. On-demand upgrades and patches take
minutes instead of months. This is essential for scalability, resiliency, agility and security. This combined with
a lightweight agent we’ve been praised for ~ makes for a compelling solution.
7 Confidential and Proprietary
 Support
Your Success is Our Business A trusted partner, advisor, and support team

ActivTrak was built on an extremely dedicated

approach to customer success. Our Customer
First team partners with you to drive the business
and technical outcomes that matter most to you.
We are your advocates, your product experts,
and your strategic advisors throughout your
journey with ActivTrak.

Our tiered success packages give you the power

of choice and are aligned to the complexity of
your ActivTrak deployment. Each package
provides options for Support and Customer
Success Management (CSM) services.

Support is Here When You Need Us. We offer a

global support team available in-product, web
or phone. The integrated Activtrak Help Center
offers an up-to-date technical knowledge base,
case management, and opportunities to
connect with your peers and ActivTrak experts.

8 Confidential and Proprietary

 Support from ActivTrak

9 Confidential and Proprietary

Adding 1,500+ companies every quarter

Confidential and Proprietary

 Resources

• Getting Started: https://activtrak.com/activation-completed/

• Knowledge Base: https://support.activtrak.com/hc/en-us

• Support: support@activtrak.com

• Product Reviews: https://activtrak.com/product-reviews/

• Demo Experience: https://activtrak.com/demo-experience/

11 Confidential and Proprietary

 Sample Reports
Some of the Most Frequently Used Reports

Confidential and Proprietary

 Working Hours Report
Analyze the breakdown of active, productive and focused time by day & user. What
applications/sites are they spending their time?

13 Confidential and Proprietary

 Productivity Leaderboard

Analyze productivity & focus metrics for different users and benchmark them vs their peers and
the team average.

14 Confidential and Proprietary

 Productivity & Focus Patterns by Time of Day/Week

15 Confidential and Proprietary

 Application / Website Usage by User, Team or Org.

You’re spending a lot of money on applications across your organizations … Do you know if your
teams are using them? Don’t pay for applications that aren’t necessary anymore.

16 Confidential and Proprietary

 File Transfer Risks
Analyze the activity log for instances of possible files transfers to USB or external drives as well as
uploads to file sharing systems. Drill down into the details for each activity. Customize the list of
keywords to match.

17 Confidential and Proprietary

 Collaboration

Understand usage trends of messaging, email, and communication/meeting applications & sites.

18 Confidential and Proprietary

NEXT STEPS