Aftersales + Parts Operations

Important activity that needs to be executed before handover and After handover
Person Responsible Vertical Topic Model Description of Activity
Dhita Service Marketing Vitamin Filter Development NA
Dhita Service Marketing KV Filter Marketing developmentNA
Haris Field Operations Monthly Report Field NA
Paulus Service Planning Budget Planning NA
Paulus Service Planning Weekly Financial Report NA
Paulus Service Planning Monthly Financial Report NA
Paulus Service Planning Alliance Report NA
Indah Dealer Support/Claims Accessories Claims -Terra NA
Indah Dealer Support/Claims PMP Claims NA
Carpet Embroidery Development
Edison Accessories Engineering (EM2) EM2
Yudhanto In-house parts List In-house parts weekly meetings NA
Reza Service Engineering P02F special tools order receipt P02F

Order to be placed after

Mukhlisin Parts Operation Order of P02F parts from NML P02F dealer discussion only
Paulus Service Planning 4+8 Budget Reply NA
Dhita Service Marketing SMS to customers NA
#N/A Parts Ordering Order of KV Filters NA
Yogi Parts Pricing Order of Vitamin Filter NA
Parts call center to continue and
Hais Parts Delivery provide Support to dealers NA

List of SNI Items to be

updated and made ready
to be discussed with IMG
Teguh SNI & Master List of SNI (Non new model) NA (Non new model)

List of SNI Items to be

updated and made ready
to be discussed with IMG
Teguh SNI & Master List of SNI (New model) NA (New model)

List of Export & Import

parts with FOB, Supplier
name, Delivery Address
Wiwit Import & Export Parts List of Export & Import parts NA to be ready
List of location,
inventory amount &
quantity to be ready by
Mukhlisin Parts Operation Location Control & Stock update NA end of Oct
Mukhlisin Parts Operation Final stock valuation NA Stock valuation
Teguh SNI & Master Q2 Scrapping- Dealer stock & N NA
 Training to be given to
IMG for next steps.
Currently drop the
Teguh SNI & Master New Logo Implementation NA activity
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End date Action

Drop

15-Nov-20 On-Going

15-Sep-20 On-Going

19-Aug-20 On-Going
11-Aug-20 On-Going
Drop
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On-Going

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List Name
Accessories Engineering Edison
Accessories Planning Edison
Dealer Support/Claims Indah
Import & Export Parts Wiwit
Field Operations Haris
Receiving Inbound & Cl Ayi
In-house parts List Yudhanto
Logistic Service Mukhlisin
Others others
Parts Delivery Hais
Parts Operation Mukhlisin
Parts Pricing Yogi
Service Engineering Reza
Service Marketing Dhita
Service Planning Paulus
SNI & Master Teguh
Wholesales Wildan
Imports Parts Badi
Export Parts Ari