ARRA

ANGING S
SERVICE W
WITH ESSC
CO

Lab Work
W Workk at your Facility
 Call 800-325
5-2201 x112 for f a pickup  Send llist of equipm
ment and PO n number to Esssco
 Issue a pack
king slip, listing equipment and PO no.  Arrang
ge for a technnician visit with Sue x110 oor
M
Manny x118
 Stage equipm
ment at pickup area with documentation
n  Coord inate with equuip. users, arrrange work space
 Essco picks up equipmennt on arrangedd day  Host E
Essco techniccians and stag ge equipmentt for cal

R
Required Doc cumentation
D
Documentation n is required to
t ensure you u obtain the co
orrect service e and meet thhe requiremen nts of ISO 90001:2008,
Q
QS 9000 and/o or ISO/IEC 17 7025. All inclu
ude wording similar
s to ISO 9001 that sta ates “purchassing informatio
on shall
deescribe the prroduct to be purchased,
p including wheree appropriate e a) requireme ents for appro
oval of producct,
prrocedures, prrocesses and equipment, b) b requiremen nts for qualificcation of perso
onnel, and c) quality manaagement
syystem require
ements.” You need to include:

 The need for accredited service (where applicable)) by including tthe words “Acc credited Calibbration or ISO1 17025”
on the PO or packing list. We need to t know this, ass there are diffferent performa
ance, documen ng
ntation and billin
requirements for an accredited calib bration.
 Statements as to whic ch quality stan ndard we are to use and the need for “NIST T traceability”, so you can
demons strate proper direction
d being given
g to your vendors.
v
 A purchase order nu umber (PO) is required to sch hedule any worrk at your facilitty and will be rrequired soon aafter the
unit hass been calibratted in our lab.
 List of equipment requiring calibrattion or repairs, incluidng listin ng probes and a adapters separrately, as we w will not
calibratte them just because they are e included in the shipment. Te emperature proobes, modules and adaptors ccan be
used seeparately from the instrumentt provided and thus need a se eparate calibra
ation. These items need to be
calibratted, documente ed and billed se eparately.
 Expediite orders are scheduled upo on request and require advan ced notice. Eq quipment details must be provvided to
Essco byb 1 PM on the e day of the pic ck up for overniight or blue streeak service.

R
Repairs and Subcontracti
S ng
W
When we cann not perform reequired calibra
ations or repaairs, we will re
equest your ppermission to subcontract tthe work
to
o another quaalified lab. We
e will endeavo
or to find accre
edited labs foor your instrum
ments, if requ
uired, but cann
not
guuarantee this as many areas are not supported by ac ccredited labss.

In
nstrument Se ettings
C
Calibration req
quires us to us
se the instrum
ment in ways different
d from
m the settings you have esttablished in yo our
op
peration. Essco will not be
e responsible for restoring machine
m settiings/setups/kknob positionss/programs off test and
m
measurement equipment affter the calibra ation. This ca
an only be donne by knowled dgeable operrators using ccustomer-
de
efined proceddures and is beyond
b the sc
cope of a calib
bration.

C
Cycle Change es
Some custome ers may desirre to change their
t equipme
ent cycles afte
er the calibrattion is perform
med. This invo
olves
le
engthy data an
nd document changes, so we must cha arge an approopriate fee to ccomplete.

Preparing Equ uipment for Pickup

P
M
Most equipmen nt does not ne eed any spec cial preparatio on prior to the
e pickup by EEssco. Large e equipment wiill be
pllaced on paddding or in tote
es for safe tra
ansport to our lab. Glasswa are or glass e
enclosures, thermometers,
diimensional to
ools with sens sitive features or finish (thre
ead plugs, pinns, etc), probe
es, tiny instru
uments, and frragile
w
wooden cases should be prrotected. The use of provid ded cases or sshipping boxe es is encoura aged for thesee items.
Ensure that all cases that ca an open easy y (i.e. drawers s of pins) are secured fromm opening with h tape or rope
e. Ask
our driver for hints on prote
yo ecting your eqquipment.

Essco Calibrattion Laboratorry 10/12/201 1 Techn

nical Note No.. 23
Preparing for Onsite Technicians
Our technicans will need a clean, well-lit area with 110VAC electrical power and room temperature conditions.
Access to instruments will have to be arranged will the equipment users, including any tagout requirements, and a
point of contact to supply the instruments to the technicians for calibration during the day(s).

Essco Calibration Laboratory 10/12/2011 Technical Note No. 23