CHAILEASE INTERNATIONAL LEASING CO., LTD.

28th floor, Saigon Trade Center, 37 Ton Duc Thang St., Dist.1, HCMC
Tel: 84-8-3910 6650 Fax: 84-8-3910 6649 www.chailease.com.vn

LEARNING PASSPORT
FOR MARKETING DEPARTMENT

Employee full name: NGUYEN HA KIM NGOC Department:Marketing Dept

Employee ID: 00886 Team:……………………….…….

Probation period:…………………………………... Position:………….……………….

HOW TO USE THIS LEARNING PASSPORT？
1. This learning passport includes
(1) Marketing Training Programs
(2) Marketing OJT done by mentor
2. This learning passport is offered to new entrants on the day of their entrance to our company.
3. This learning passport should be maintained and recorded by mentor, and sent back to Company for
review and record after all training programs ended.
4. The mentor should be assigned by the head of department.
5. New entrants’ OJT activities should be performed by mentor, and all learning performance should be
confirmed and signed by mentor.

Role of Mentor
1. Teaching all skills in the learning passport to new entrants.
2. Teaching daily working skills to new entrants.
3. Answering all new entrants’ questions on work.
4. Guiding new entrants to finish all learning program and help new entrants to pass the program.
5. Arranging new entrants to visit customer and conduct credit checking.

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A. MARKETING TRAINING PROGRAM

Training Training Learning Learner

No. Code Courses
schedule time date signature
1 EL-INTRO E-LEARNING SYSTEM INTRODUCTION
2 HR0007 Intoduction of CILC history in Vietnam
3 MKT0024 Introduction of marketing job in CILC
4 MKT0072 Introduction of target industry - Paper carton packaging
5 MKT0006 Introduction of local lease in CILC
6 MKT0016 Introduction of Sales and Lease Back (S&LB) in CILC
7 MKT0076 Introduction of target industry - Plastic packaging
8 MKT0025 Major sources to find customers
9 HR0010 Labor regulations in CILC
10 MKT0071 Introduction of target industry - Paper packaging
11 MKT0008 Introduction of local lease for machinery
12 MKT0018 Introduction of S&LB for machinery cases
13 MKT0074 Introduction of target industry - Plastic injection & extrusion
14 MKT0027 Criteria to define PIC for Marketing department
15 MKT0028 Preparation before telemarketing
16 MKT0040 Introduction of CILC marketing information system
E-learning
Introduction how to input customer information in CILC
17 MKT0041 1st month
system
18 MKT0029 What to do during telemarketing
19 MKT0030 How to manage telemarketing results
20 MKT0077 Introduction of target industry - Construction
21 MKT0035 Preparation before visiting customers
22 MKT0036 What to do during visiting customers
23 MKT0078 Introduction of target industry - Land transportation
24 MKT0037 Frequently occured troubles when visiting customers
25 MKT0038 How to manage visisting results
26 MKT0080 Introduction of target industry - Metal processing
27 MKT0046 Introduction of application documents for consultation
28 MKT0079 Introduction of target industry - Precision engineering
29 HR0008 Introduction of how to book car or taxi on system
30 MKT0007 Overview of internal procedure for local lease in CILC
Introduction of target industry - Wood processing and wooden
31 MKT0084
furriture manufacturing
32 MKT0013 Introduction of registration procedure and ownership
transferring policy in vehicle land transportation cases

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 Introduction of how to make analysis of customers through
33 MKT0052
CIC results
34 MKT0085 Introduction of target industry - Interior decoration
Introduction of local lease for vehicle land transportation and
35 MKT0009
types of transportation vehicle asset
36 HR0009 Corporate culture of CILC
37 MKT0070 Introduction of target industry - Paper manufacturing
Introduction of local lease for transportation construction
38 MKT0012
machine (TCM) cases and types of TCM asset
39 MKT0033 Tele marketing basic skills
40 MKT0073 Introduction of target industry - Plastic material manufacturing
How to balance your own mentality to overcome self
41 MKT0005
frustration from client refuse your tele-marketing?
42 MKT0017 Overview of internal procedure for S&LB in CILC
43 MKT0075 Introduction of target industry - Plastic injection blowing
44 MKT0019 Introduction of S&LB for vehicle (land transportation) cases
45 HR0011 Working discipline and ethics in CILC
46 MKT0044 Introduction how to make quotation well
47 MKT0045 Relationship among factors of quotation
Introduction of S&LB for transportation construction machine
48 MKT0020
(TCM) cases
49 MKT0082 Introduction of target industry - Rice processing
Frequently asked questions when telemarketing and how to
50 MKT0034
answer
51 MKT0081 Introduction of target industry - Seafood products processing
52 CRE0013 Introduction of credit job in CILC
53 MKT0049 Introduction of preliminary credit checking
54 HR0012 Introduction of social and medical insurance in CILC
55 HR0013 Introduction of health insurance in CILC
56 HR0017 Introduction about Cathay health insurance benefit in CILC
57 MKT0050 How to arrange a site credit checking
58 MKT0032 Introduction of common evaluation indicators for MO in CILC
59 CS0006 Introduction of customer service job in CILC

E-learning Introduction of registration procedure and ownership

60 MKT0015
transferring policy in TCM cases 2nd

Policy / Reading Learner

No. Content Schedule
Guideline date signature
1 IG001 Pricing guideline Week 1

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 2 IG003 Lease application docs for different customer
3 IG017 Criteria to define PIC for Marketing department
Week 2
4 IG007 Credit processing time
5 IG022 Criteria for cases at far distance
Week 3
6 IG053 Definition of immovable asset
7 IG045 Input customer information in CILC system
Week 4
8 CRE-001 Credit Evaluation Management Policy
9 IG070 PIC attends credit checking
Week 5
10 MKT-008 Security Assets Checking Policy
11 IG069 Insurance Program for guarantors
Verify lessee's ownership on leased asset and payment of Week 6
12 IG025
leased asset under SLB case
Register VRC and verify the ownership for the leased
13 IG030
asset of vehicle and TCM
14 CRE-012 Credit Application Amendment Policy Week 7
Self-reading
of policies 15 IG042 Processing time for disbursement
and internal Transportation vehicle asset, vehicle scoring, vehicle
16 IG043
guidelines simple report
by MO 17 CRE-002 Collateral Appraisal Policy Week 8
18 CSD-004 Insurance Policy

OJT
Details are described in “Mentor Guideline” attached herewith Week 1 – Week 8
(by Mentor)

B. PROBATION TEST RESULT.

Outcome Mentee HR
No. Final probation test Target
figures Signature Signature
1 Probation test (1st time) 70/100 points
2 Probation test (2nd time) 70/100 points
3 Probation test (3rd time) 70/100 points
*Note:
- The outcome figures should be filled in by HR
- If fail for the 1st time, can do the 2nd time, if fail for 2nd time can do the 3rd time.
- Pass probation test when achieve at least 70/100 points

Comment and Approved by HR

* Finish all E-Learning courses : □Yes □No
* Pass probation test : □Yes □No

………………………………………………..
Comment and Approve by

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Marketing Mentor Marketing Team Leader Marketing Manager

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