C H A I R U L A Z H A R

SALES LEADER B2B

with extensive customer experience and solid technical
skills.
Working with clients f rom top coorporate to mid market and
SMB segments in a variety of industries and markets.
Experienced in sales management, performance-driven
business development, and building long-term relationships
with clients while boosting company's profits.
Proven track record of delivering strong results.
CRM expert and take part in all Business Support
management
Jl. Madrasah 2 No. 42, Sukabumi Utara, Kebon DATE OF BIRTH : October 20, 1988
Jeruk, Jakarta Barat 11540

+62 813 1120 3453 / +62 811 9796 168 NATIONALITY : Indonesian

chairul.azhar88@gmail.com RELIGION : Islam

linkedin.com/in/chairul-azhar-26a8249a/ MARITAL STATUS : Single

chairul.azhar HEIGHT/WEIGHT : 175 cm / 85 kg

UIN Syarif Hidayatullah Jakarta (2006 – 2011)
Bachelor of Economic, Majored in Sharia Banking

PERSONALITIES
Hardworking, eager to learn, honest, friendly, responsible, able to work well under pressure, easy to
adapt, well organized, great at multitasking, work well with deadlines, and a devoted leader

WORK EXPERIENC E
2010 - 2011 > Mapping the HORECA area in Jabodetabek to the sales team using
PT SARI COFFEE INDONESIA canvassing and searching methods via the internet (ex: Google,
Barista Qraved, Zomato, Instagram, Chope)
> Preparing agreements for new account B2B, meetings & price
> Making coffee in accordance with SOP and product knowledge
> Becoming a cashier negotiations to new account B2B to maximize profits
> Maintenance and monitoring of new account B2B and existing
> Calculating the daily sales & creating daily report activity
account orders (including ensuring item fulfillment and on-time
delivery)
2012 > Escalating to the sourcing team to procure new items and manage
PT TELEPERFORMANCE INDONESIA last minute fulfillment issues by coordinating with relevant
Customer Service stakeholders ensuring high fulfillment rates
> Building and maintaining strong, long-lasting B2B new account
> Handling customer in accordance with the provisions of SOP, relationships for continue orders at sayurbox
product knowledge, and service standards. > Managing the sales team to help them in attaining their KPI’s and
> Escalating ticket in accordance with its authority to the department Providing sales and product training to the sales team
of service management in the implementation of the provision if the > Monitoring and ensuring cash collectability from new account and
service can't be executed existing account B2B by 100%
> Coordination with the sub-department of finance & administration > Working closely with the key stakeholders from sourcing, purchasing,
in monitoring inventory cards, vouchers, bundling devices and logistics, warehousing teams to ensure business deliverable are met
ensure that stocks are sufficient to service customers > Making daily, weekly, and monthly sales reports
> Making daily report of sales activity passive achievement
2020
2013 - 2016 PT KINO INDONESIA
PT PRUDENTIAL LIFE ASSURANCE Business Executive Institusi
Hospital Relations Officer > Ensure business sustainability, understanding clients needs, and
> Providing assistance to prudential customers for registration provide a solution to meet the demand for our products moreover I
process in hospital admission as well as to receive and provide have to establish, maintaining, and expanding customer base also
solutions to inquiries from customers looking for new client opportunities to boosting sales of company
product
2016 - 2019 > Create NOO (New Open Outlet), input data for administration
>
PT AIA FINANCIAL Coordinate and do communication-related to with the customer,
distribution, logistic, finance, IT, legal, marketing, internal team, and
Customer Complaint Resolution Unit BOD (Board of Director)
> Handling customers who visited AIA's Office and follow up > Meeting with the client, do a presentation of product and negotiation
complaint/req accordance with TAT/SOP which has been established to clients institution
to achieved the KPI > Oversee the sales process from dealing with sending products until
> Coordinating with the relevant sections to follow up customer's payment and tax
complaint/request > Make a report monthly
> Monitoring the pending case and the daily discussions with the
superior to reach the agreement solution 2021
> Submission of dispensation to matrix approval Exgratia/Non Exgratia
Informing the rejection by Customer's request to AIA PT DROPEZY MAJU INDONESIA
> Handling customer's complaint in Mass Media (Print/Electronic) and Sales Manager (Event Promotion/BA)
Social Media > Building the sales team from recruitment process until signing contract
> Handling customer's complaint through OJK/Clash Agency/The > Responsible to coach the sales team all about dropezy digital platform
Court/RI Police and its products
> Making SOP, work instruction, and term & condition order
2019 - 2020 > Creating strategies to help achieve goals
> Looking for communities to promote dropezy digital platform and its
PT KREASI NOSTRA MANDIRI products
Sales Leader B2B > Finding the perfect venue within the minimum budget for booth opening
> Looking for new accounts B2B (HORECA) at least 4 account/month in promotion event
> Research market trends/competitor analysis, understand category > Negotiating prices for booth opening to venue owner
specific landscape in order to better position our offering to B2B > Responsible in setting promotion for each product
partners (competitive pricing) > Responsible in making every event report

SKILLS
Sales Management B2B Sales & Marketing Customer Service Problem Solving Communication Skills
Sales Planning & Strategy Account Management Customer Experience Case Investigation Negotiation Skills
B2B Market Research Business Development Presentation Skills Analytical Skills Microsoft Office