V2.

5 • WINTER 2013

Delivering Manuals PERFORMANCE DATA

to EFBs The information you need where you need it
New platforms don’t just look good; MANAGING FUEL COSTS
they also add value The value of informed planning

White Papers: Navtech and OSyS Case Study: Germania News: The latest developments and achievements
Vendor Flight Log: Navtech Column: Paul Saunders PLUS: Webinars, Operations Software Directory, Latest Vacancies
Every Airline Operates
Differently

Navtech realizes that each airline’s business case for EFB

will require a unique combination of hardware, software,
applications, back-office tools, and business process
adjustment. With this in mind, Navtech partners with each
customer and their EFB suppliers of choice to provide the
best ROI possible.

Discover more about Navtech TODC

and Navtech Charts for EFB at www.navtech.aero

www.navtech.aero
 04 LATEST NEWS AND TECHNOLOGY UPDATES
The technology on aircraft grows ever more sophisticated and capable. To keep up with the latest developments,
experts use the Aircraft IT website and AircraftIT Operations e-journal to keep abreast of the latest news.

Editor’s comment
16 CASE STUDY: MODERN WORKFLOWS TO PUBLISH OPERATION MANUALS ON EFBS
Torsten Machert, Managing Director, EasyBrowse GmbH and
Lutz Kohlert, Office Coordinator Postholder Operations, Germania
Opportunities generated by new information delivery platforms are not only visual but can include the
Solutions deliver value into the business; well-run Operations ensure that improvement of information workflow across the business.
the value is realized and put where it belongs… on the bottom line.
It is axiomatic that Operations IT functions will be users of established software solutions and 20 WHITE PAPER: FUEL MANAGEMENT IS WELL WORTH THE EFFORT
will wish to take on new solutions whenever that can confer competitive advantage on their Siow Litingtung Fuel Consultant and Graham Smith Analytical Capability Engineer at OSyS
business. But a new solution cannot change the fortunes of a business. There are at least two The growing cost of fuel and the need to meet the highest environmental standards mean that fuel
requirements of the user to ensure that new software adds value and delivers a return on management has become a key factor in any airline’s operations.
investment (ROI).
A well understood principle is that a good solution will not remedy a poor process. The 23 COLUMN: THE WORLD ACCORDING TO IT & ME!
sensible precursor to any new software installation is to ensure that the processes to which it is applied are already The iPad is a MacGuffin, Paul Saunders
functioning. That doesn’t mean that the new solution won’t be needed, far from it; even a functioning process will We sometimes need a device on which to hang the plot and to drive the storyline. Moviemakers call it a
gradually slip behind the latest requirements but adding capabilities to a functioning process is easier than trying to
introduce better IT to a dysfunctional process. A good process will ensure that the best value is derived from new
MacGuffin: the iPad has performed that service for the story of aviation IT.
solutions. Also, new software will often reveal business opportunities that did not previously exist and that might
entail further changes in the way the business does things… a process that works well already will be better placed 25 VENDOR FLIGHT LOG: NAVTECH
to manage enhancements and take on new capabilities. Lee Granger opens the Navtech story, and explains what it does and
what lies behind the business’s present achievements
And new software must be intelligently selected and matched to the needs of the business before being carefully and
thoroughly implemented so that not only are the benefits available but also all users know how to access and apply In the latest of our Q&A pieces, Lee Granger, VP Product Management, Navtech lets Aircraft IT
them. A new software solution can be a powerful tool for the business but, like all powerful tools, it will only be as readers peruse the company’s flight log.
good as the skill with which it is applied.
26 WHITE PAPER: DELIVERING PERFORMANCE
In this issue we look at how new information delivery platforms can deliver much more than visual refreshment across
the business. There’s also great information on leveraging value from performance data calculations with insight on
Geneth Daley and Adrian Forbes, Aircraft Performance - Navtech
the challenges of getting them onto tablets plus, not unrelated, we cover using a fuel management program to reveal Performance data calculations are a key part of today’s aircraft operations but getting that information from the
where value can be found in an operation and some ideas on how it can be realized. Value matters; and software popular tablet hardware is quite a challenge.
vendors can supply the means to realise it but users must perform the actions to make those means work.
Adding yet more value, Lee Granger completes her Vendor Flight Log to reveal how and why Navtech has thrived and
30 UPCOMING WEBINARS: YOUR CHANCE TO ATTEND CONVENIENT AND FREE LIVE
Paul Saunders offers his usual personal insight into the world according to IT. OPERATIONS SOFTWARE DEMONSTRATION WEBINARS
Previews of live software demonstration Webinars from ETS Aviation on 16th January 2014, THALES on
Aircraft IT Operations: about systems and people coming together to generate value.
30th January 2014 and SITA on13th February 2014.
Ed Haskey
Editor 32 PAST WEBINARS: BUILDING A LIBRARY OF AIRCRAFT OPERATIONS IT INTELLIGENCE
View Recordings of Past Operations Software Demonstration Webinars
See full information and view video recordings of past Operations Software Demonstrations, including:
AvioVision, Aviaso, OSyS and Smart4Aviation.
CLICK HERE: Send your feedback and
suggestions to AircraftIT OPS 34 UPLOAD TENDER
Whatever software solution you are looking for, this Tender upload feature will allow you to reach out to all the
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AircraftIT OPS is published bi-monthly and is an affiliate of Aircraft Commerce major Vendors at once.
and part of the AviationNextGen Ltd group. The entire contents within this
publication © Copyright 2013 AviationNextGen Ltd an independent publication AircraftIT Operations 35 YOUR NEXT CAREER STEP
and not affiliated with any of the IT vendors or suppliers. Content may not be Publisher/Editor: Ed Haskey
reproduced without the strict written agreement of the publisher. E-mail: ed.haskey@aircraftit.com Find out about current and future vacancies for people like you in the sector where your experience and skills
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36 OPERATIONS SOFTWARE DIRECTORY
interpretation, advice, opinion, or view presented. E-mail: deancook@magazineproduction.com A detailed look at the world’s leading Operations IT systems.
4 | NEWS | AIRCRAFT IT MRO | WINTER 2013
New software solution providers
join Aircraft IT vendor group
THERE’S no knowledge as good as inside knowledge, the understanding
that comes from daily contact with the challenges and realities of life in any
discipline. That’s why we at AircraftIT put such a high value on our growing panel
of vendors whose daily work addresses those challenges and requirements in
Aircraft Operations IT. It is in that vein that we welcome three further solution
providers to the panel.
OPENAIRLINES was founded in 2006 by former
airline operations executives with the vision to bring
innovation to the industry. The commitment is to deploy listening skills and
professionalism to deliver results and added value for customers. Combining
business and IT skills, OpenAirlines proposes innovative solutions to reduce
costs and bring competitive advantage to customers.
Innovation is supported with more than 25% of turnover devoted to R&D
and the firm was labeled Young Innovative Enterprise by the French Ministry of
Research and Best Innovative at AGIFORS Crew 2008 and 2010. Our staff includes
university graduates plus Flight Operations skills and capabilities in OCC, Crew
Management, Dispatch, Fleet Planning, Network Planning, Revenue Management,
IT and Environment.
With more than 50 projects delivered, OpenAirlines has global experience
with operators using all business models: regional, low cost, charter, network
and business jets, as well as aircraft operator providers. The firm is a lead
coordinator on three Clean Sky projects and collaborates with universities
and academics.
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
SCANDINAVIAN AVIONICS offers a state-of-the-art, future-proof,
tablet based Class 2 EFB solution, which provides the functionality to
meet today’s operational requirements for airlines and aircraft operators and, in
addition, is simple to upgrade in the future to meet coming requirements.
The concept consists of two ruggedized 10.1” Panasonic tablets installed in
the cockpit combined with a data integration center and a communication unit
installed in the avionics compartment. The data integration center is used to
deliver power, aircraft interface and server capability and the communication unit
enables and controls the data communication between the EFB system and the
airline’s ground infrastructure.
ULTRAMAIN SYSTEMS, INC. develops M&E /
MRO and EFB software for the aviation industry
and is the only aviation software provider with customers running full, end-
to-end paperless operations from the cockpit to the ground. ULTRAMAIN®
v9™, featuring Mobile Mechanic™ and Mobile Inventory™, enables real-time
paperless data collection for the full maintenance and inventory process.
Combine ULTRAMAIN v9 with efbTechLogs™, the easy-to-use electronic
logbook, and the entire maintenance process becomes paperless.
AircraftIT Operations editor and publisher, Ed Haskey, welcomed the new
vendors to the panel, commenting, “Aircraft IT delivers high quality and up-to-
date knowledge that will be useful for Operations IT professionals. These three
vendors will be a tremendous addition to the range of expertise already available
to our users and readers and we are very pleased to welcome them.”
Thomson Airways
selects Aviobook as
EFB software supplier
AVIOVISION announced in early October 2013 that it had signed an EFB
software agreement with Thomson Airways, the airline for holiday brands
Thomson and First Choice, to rollout the AVIOBOOK EFB software fleet-wide on
its Class 2 EFB devices. Initial trials are planned to have started this November.
AVIOBOOK is a user-friendly, comprehensive EFB software suite containing
multiple operational applications and capable of running on tablets, laptops or
on-board installed equipment. The software has been approved in six countries,
allows a complete paperless flight operation and is augmented with a robust
back-end administration tool.
Phil Ganewski, Manager Flight Support at Thomson Airways, explained: “We
needed a system that would not only deliver the immediate requirements of
our Class 2 EFB project, but also provide a platform on which we could plan
and add further functionalities in the future. Although we had some unique
requirements, the Aviovision team worked closely with us and a variety of third
party software suppliers, and managed to successfully deliver the integrated,
flexible and scalable solution we needed.”
“We are extremely happy to welcome Thomson Airways as a leading customer
in our airline segment,” says Kris Van den Bergh, AvioVision’s CEO. ”Thomson
Airways has impressed us with a very professional team with clear and mature
operational EFB requirements, which will prove to be an essential part of a
successful EFB project. We are very proud to be part of this!”

ACFT Perfo announces updates
to its EFB suite of apps
ACFT Perfo wants to make sure that customers have
access to the company’s products through different
tools, hardware and browser technology. This will allow
users to integrate the greatest and latest new features of
commercial tools without restricting the apps. It will also
enable any user, pilot or ground staff, to perform take-off,
landing and W&B calculations from any mobile office and
hardware. The same application can be used on an iPad,
Android tablet or a Windows operated device. Designed
to be used on small screens such as the iPad mini, it offers
users the possibility to use a wide range of hardware and
operating system combinations.
The features of the new HTML5 versions of ACFT Perfo
applications announced in late October 2013 include:
• Full independent hardware and utility on any operating
system.
• They can be used on any type of aircraft such as Airbus,
Boeing, ATR, etc. This flexibility results in reduced
training costs.
• RTTO performance software has been redesigned to
make it possible to undertake the same calculations on
a tablet/iPAD as well as on an EFB. This can be used by
Air Passenger Duty (APD)
system by ETS Aviation
THE PERFECT SYSTEM
FOR OPERATORS AND
SERVICE PROVIDERS
IN late October 2013, ETS Aviation
launched a new product called
Aviation PassengerDuty™ enabling
operators to automatically calculate,
report and audit their Air Passenger
Duty. Air Passenger Duty applies to
fare-paying passengers on aircraft
with a MTOW (maximum take-off
weight) of 5.7 tonnes or more, taking
off from a UK airport.
Aviation PassengerDuty™ simplifies
the process. With just a few clicks,
you’ll calculate the tax and complete the forms that have to go to HMRC. It’s
simple, quick, reliable and auditable.
• Easy 24/7 web-based access;
• Auto completion of HMRC APD2 and APD6 forms;
• Auto reminders of due payments to avoid penalties;
• Avoids errors in band or aircraft type calculation;
• SSL access and a dedicated database for each operator;
• Remote audit facility complies with HMRC specifications.
WINTER 2013 | AIRCRAFT IT OPERATIONS | NEWS | 5
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
operational staff in flight preparation and in backup of
any EFB.
• The online tablet/iPAD software guarantees the use of
synchronized data and allows an immediate follow-up
on the webserver of all connections and calculations
made.
• Users are free to choose any hardware, in this way
reducing the pressure on the company to provide extra
hardware for pilots.
• 4G technology will allow synchronization before take-off
and a full flight preparation in connected modes at aIrpOrt dataBase
most airports.
NEWS: RTTO was the first computer program used by 3 mOnths Free access
Ukrainian carrier Air Onix. In late October 2013, the
airline decided to become a user of the new RTTO
On a 36 mOnths cOntract.
HTML5 product. All B737 pilots now have full access to
performance calculations via tablet or iPAD as well as the
EFB. The launch was a success and marks a milestone in
the concept of giving pilots access to the tools and so
improving performance, reducing costs and increasing
safety. Air Onix and Aerosvit have been users of RTTO and
the airport database from ACFT Perfo since 2006
The successful
implementation
of Quality
& Safety
Management aIrpOrt dataBase Other prOducts
System module Worldwide airport database compliant
with all EU OPS and FAA regulations.
» YOunOtam
Online Notam Service that fits to your needs
by ACS The database, under permanent notam » eFB dashBOard
QUALITY & Safety Management watch-out is made available 24/7 via our One of the most complete and powerful
System module in Airline Control secured and user friendly website. in industry
Software (ACS) program Version
The database is compliant with all existing » rttO perFOrmance sOFtware
1.1 was successfully implemented
in early November 2013. The formats and our engineers are able to respond Real time and powerful performance
module involves all quality and to any specific demand in airport study. computation tool
safety aviation aspects required
by EASA.
This is a chance for companies
which haven’t regulated their For more information, contact
SMS aspects yet, to do so in a info@acftperfo.com or visit www.acftperfo.com
professional way – the Airline
Control Software way.
ACFT_annonce_web.indd 1 14/02/13 09:32
6 | NEWS | AIRCRAFT IT MRO | WINTER 2013
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
Arconics grows user base in South
East Asia and Western Europe
PHILIPPINE AIRLINES CHOOSES
AERODOCS
ARCONICS was proud to announce in late August
2013 that Philippine Airlines (PAL) has selected Arconics
AeroDocs as an end-to-end solution for manual authoring
and publication to iPads. In addition Aerodocs will be
used to manage Notifications and Confirmations to and
from pilots and for the completion of forms via their
iPads. PAL will use AeroDocs to distribute Operator
and Manufacturer manuals, for the entire fleets in
both Philippine Airlines and PAL Express, supporting
approximately 800 pilots, and their fleets which include:
• Airbus 319/320/321;
• Airbus 330/340
• Boeing 747 and 777
• Bombardier Dash 8 Q300/400
The system went live in September 2013.
ARCONICS DELIVERS 787 EFB
DOCUMENT MANAGEMENT FOR
THOMSON AIRWAYS
Thomson Airways became the first UK airline to take
delivery of the Boeing 787, receiving the first aircraft in
May 2013. They turned to Arconics to help them manage
the documentation for the new fleet.
THE CHALLENGE
In addition to the new Class 3’s on the B787, Thomson
Airways uses a range of Class 1 and 2 EFBs on other fleets.
Producing manuals that can be viewed easily and reliably
across devices is difficult and time-consuming. Thomson
Airways was using an authoring system based on a
standard XML editor. The system had serious problems
including a high training requirement, an internal IT
burden caused by locally installed editing software and
recurring problems with overall reliability. The impending
arrival of the new B787 fleet led to a search for a new
authoring and distribution system. Phil Ganewski,
Manager of Flight Support, led a comprehensive
evaluation of eight different vendors across a wide range
of functional and business categories. The evaluation was
comprehensive, with particular attention paid to:
• Authoring;
• Workflows, groups, and user management;
• Security and Auditing;
• Publishing outputs – HTML, PDF, XML, Class 1, 2 and 3;
• Importing and editing Boeing FTID;
• Overall architecture;
• Availability of EFB software;
• Training, ease of use, and vendor support.
According to Phil “We needed a solution that was completely
web-based. We have busy people across the organization
including Fleet Managers, Technical Pilots and Subject
Matter Experts who update the manuals, but authoring is
not their main job. By definition, authoring is done when
the time is available. They can go for months without using
the system, so ease-of-use was a major concern. We did
a comprehensive due diligence exercise and the Arconics
AeroDocs system had green ticks across the board.”
THE SOLUTION
Arconics worked closely with Thomson Airways to define
the requirements for a customized solution that would
meet Thomson’s needs for authoring and delivery to Class
1, 2 and 3 EFBs, including the EDB on the Boeing Class 3
EFB on the 787 fleet.
The deployment, announced in late September 2013,
was not without challenges. The Class 1 EFBs were tightly
locked down, which required some additional work to roll
out the system. The authors had to be trained on the new
Arconics authoring system, which took about half a day,
supplemented by some remote support as they began
working with the system.
THE OUTCOME
AeroDocs was deployed in time to support the B787’s
first flight. Now over 40 people across Thomson are using
AeroDocs to edit Boeing and Thomson Airways manuals
including FCOM, MEL, and Ops Manual Parts A, B and
D, and other flight ops manuals and handbooks. Overall
document publishing coordination and administration of
the system is handled by a single employee.
The system is helping Thomson Airways meet its goal of
a paperless cockpit, which will generate savings of several
hundred thousand pounds per year. More significantly,
using AeroDocs has helped standardize manuals and the
revision process across the organization. The AeroDocs
manual viewer delivers a better user experience for the
pilots, who can now navigate and search the manuals
more easily, improving safety. The UK Civil Aviation
Authority is also connected to the AeroDocs system,
allowing them to review and approve changes online.
Thomson Airways is now enabling AeroDocs across all
their fleets and all devices, including Class 1 and 2 EFBs
on the 737, 757 and 767 fleets, and to pilots’ own devices
and laptops.

DAC International secures first ATR 42 and 72
EASA supplemental type certificate with LPV capability
DAC International, a Greenwich AeroGroup company, announced in late
November 2013 that the European Aviation Safety Agency (EASA) had
approved its supplemental type certificate (STC) for the ATR 42 and 72
aircraft equipped with the Universal Avionics UNS-1Lw FMS to be operated
into airports that have so-called LPV (Localizer Performance with Vertical)
Approach procedures in place. LPV approaches are the highest-precision
GPS/SBAS (Space Based Augmentation System) WAAS/EGNOS-enabled
From The Cockpit To Your iPad®
GDC64 Tablet Aircraft Interface Unit (TAIU)
Many developers are writing apps that can use aircraft position, weather
info, and/or discretes from the aircraft. Applications for weight and balance
information, OOOI reports, data recording and reporting, and many others can
be developed and tailored for the user.
Avionics Solutions Provider | Worldwide Dealer Network | Engineering-Manufacturing
aviation instrument approach procedures available today that do not require
specialized aircrew training requirements.
“From the pilot’s viewpoint, an LPV approach looks and flies like an
Instrument Landing System (ILS) procedure, but the SBAS approach is more
reliable and can be designed for every runway,” said General Manager for DAC
International Francisco Hernandez. “The main difference between ILS and LPV
is that LPV is based upon SBAS positioning signals, rather than a ground-
based localizer and glideslope transmitter. It can provide vertical guidance as
low as 200 feet Above Ground Level (AGL) which is great for the pilot.”
The UNS-1Lw FMS installation on the ATR is compatible with the SBAS
systems around the world such as the US Wide Area Augmentation System
(WAAS), European Geostationary Overlay Navigation (EGNOS) system, the
Japanese Multi-Functional Satellite Augmentation System (MSAS) and the
Indian GPS And Geo-Augmented Navigation (GAGAN).
The FMS seamlessly integrates with the aircraft’s Display Systems and
Automatic Flight Control and provides guidance from take-off to landing. It is
compliant with B-RNAV, P-RNAV and RNAV Approaches including LPV.
As of October 2013, Europe has approximately 76 LPV approaches. The ATR
installation also complies with European B-RNAV, P-RNAV and other RNAV
Approach Procedures. United States Federal Aviation Administration STC
validation is currently in process on this product.
DAC International’s GDC64 was specifically designed as an aircraft interface
device to give the iPad the data it can use in order to be the tool it should be
without cumbersome Wi-Fi devices. Simply plug your iPad into the connector
coming from a convenient location in the cockpit.
Contact us today.
dacinfo@dacint.com | P: +1.512.331.5323 | www.dacint.com
WINTER 2013 | AIRCRAFT IT OPERATIONS | NEWS | 7
Navtech partners
with DW International
NAVTECH Inc announced in early December 2013 a new partnership with
DW International (DWI). The UK-based aviation consultancy has entered
into an agreement whereby it will provide Navtech with GNSS RAIM/RNP
Prediction Services for Navtech Flight Plan (NFP) customers. This service,
required to meet PBN guidelines and State requirements, fits seamlessly into
Navtech’s current suite and provides GPS coverage information for routes and
airports as part of the flight planning process.
The GRPS service allows operators to comply with all FAA, European, ICAO
and other worldwide RAIM requirements and guidelines. Specifically, real-
time tailored RAIM predictions for RNAV and RNP operations are delivered
through NFP via the internet to NFP users. The service is fully automated for
dispatchers/flight planners to obtain their predictions as they plan their route
and the service allows dispatchers/flight planners and crew to plan around
periods of reduced GNSS availability by taking all route details from the flight
plan and calculating RAIM availability for all route types on a leg-by-leg basis.
Destination and alternate airports for RNAV and RNP around the world are
included. GRPS also processes GPS NANUs, evaluating and interpreting them
in view of establishing their relevance to the RAIM availability.
“DWI is pleased to… provide [Navtech] customers with the RAIM predictions
they need for GNSS-based operations,” said John Wilde, CEO of DWI. “The
consistency and availability of our service provides the reliability NFP users
require.”
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
Approved Apple ® developer
8 | NEWS | AIRCRAFT IT MRO | WINTER 2013
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
– Delivering powerful,
real time operational data.
For more information
Visit: www.aviit.com, call: +44 (0)1383 620922
or email: info@aviit.com
AVIIT HP 1212 Archimedes.indd 1
Boeing continues to develop the 737
and appoints a new CIO for the business
737 MAX EFFICIENCY INCREASES BY AN
ADDITIONAL 1 PERCENT
THE Boeing 737 MAX program continues to make steady
development progress since reaching Firm Configuration
on the 737 MAX 8 in July. Engineers have completed an
assessment of the airplane’s performance confirming an
additional 1 percent fuel-efficiency improvement over the
13 percent already promised to customers.
“Program and airplane performance just continues to
improve,” said Keith Leverkuhn, vice president and general
manager, 737 MAX program, Boeing Commercial Airplanes
at the end of October 2013 announcement. “We have
been disciplined in our approach and continue to realize
more benefit for our customers as we retire risk on the
program and get further into development.”
Airlines that will operate the 737 MAX now will realize a
14 percent fuel-efficiency improvement over today’s most
fuel efficient single-aisle airplanes. At longer ranges, the
improvement will be even greater.
“This recent fuel-efficiency gain will widen the
performance gap in the single-aisle market, reinforcing the
737 MAX’s position as the value leader,” said Leverkuhn.
The 737 MAX will feature several new systems that will
improve the management of maintenance information. For
example, some Built-In Test Equipment (BITE) information
will be brought into the flight deck. Today, maintenance
technicians access this fault data in the forward electronic
equipment bay of the airplane. By bringing this data up to
the flight deck, maintenance issues can be resolved faster.
The MAX also will include an enhanced on-board
network system comprised of a digital flight data
acquisition unit (eDFDAU) and network file server (NFS).
These systems will provide a centralized data collection
system with more storage capacity, doubling the
maintenance data available during flight. The system will
be capable of connecting the airplane in flight to airplane
operations on the ground enabling airlines to better
prepare for potential dispatch issues.
“We are enhancing the capability of the 737 MAX to
meet the future needs of a digital world,” said Michael
Teal, chief project engineer, 737 MAX. “Recognizing that
the Next-Generation 737 is already the most reliable
single-aisle airplane with 99.7 percent of flights departing
on time, we are being very deliberate about any changes
we make to the airplane systems on the 737 MAX to make
13/02/2013 15:17
the airplane even easier to operate and maintain.”
Some of these systems such as the eDFDAU and NFS
are under development for initial delivery on the Next-
Generation 737 prior to the 737 MAX. Many of these
systems were tested during the 737 ecoDemonstrator
program last year, showing the value they will provide to
airlines operating the 737 MAX.
“Through careful testing and selective application on
the Next-Generation 737 before MAX enters service,
we can ensure these systems are ready to enhance the
management of our customers’ fleets,” said Teal.
Engineers continue to make progress on the detailed
design of the airplane. Recently the team completed the
Firm Systems Definition, which defines the hardware
locations for the systems on the airplane. “Throughout the
design process we’ll continue to look for opportunities to
improve operational performance, schedule and cost for
our customers,” said Leverkuhn. “We are on track for first
delivery of the 737 MAX in the third quarter of 2017.”
BOEING NAMES TED COLBERT
CHIEF INFORMATION OFFICER
Boeing named Ted Colbert
chief information officer and
vice president of the company’s
Information Technology
organization in early November
2013. Formerly vice president
of the Boeing Information
Technology Infrastructure
organization, Colbert replaces
Kim Hammonds, who is leaving
the company.
Colbert, 39, will report to John
Tracy, Boeing chief technology officer and senior vice
president of Engineering, Operations & Technology. He
will lead the Information Technology organization and
be responsible for all IT strategy, systems, infrastructure,
architecture, process and people across the Boeing
enterprise.
“Ted’s extensive background in Information Technology
strategy and his years of successful leadership will ensure
the continuity and successful implementation of the
strategies we have put in place to achieve the critically
important objectives of supporting and protecting our
global operations with the most capable, reliable and
secure IT systems in the world,” Tracy said. “We appreciate
the job Kim Hammonds has done in positioning the IT
organization for leadership, and we’re confident that Ted
will take our team to new levels of performance for our
customers and our employees.”

Air China to Deploy Meru Wi-Fi
MERU Networks® a provider of Wi-Fi networking, announced in early September 2013 that Air
China, one of the world’s 10 largest airlines, has deployed a Meru wireless network technology on a
number of A330 wide-body jets. The deployment was conducted in conjunction with Meru partner
Flight Focus, whose Cabin Inflight Wi-Fi platform integrates Meru technology enabling hundreds of
passengers to simultaneously stream HD video directly to their mobile.
The Flight Focus Cabin platform for inflight Wi-Fi and entertainment incorporates the latest and
best technologies in terms of both hardware and software. Ralf Cabos, managing director of Flight
Focus said, “Historically speaking, and largely, today, when more than 10 or 20 percent of passengers
on a commercial airliner start trying to stream video, the experience degrades very quickly. The
network just can’t handle the load. This powerful solution changes all of that.”
“The combination of Flight Focus’ open, super light and secure Cabin Inflight Wi-Fi platform, and
the high-performance Meru Wi-Fi network technology has enabled us to build our own IFE. We are
now able to provide richer entertainment content to passengers, fulfil the need for cabin-wide HD
video streaming, and deliver a much improved user experience,” said the Air China E-project Office.
“The ease of installation should help us quickly complete modification of the entire fleet, enabling
our passengers to enjoy the service as soon as possible.”
“The Meru RF virtualization has stood the test of time since we first invented and patented it,” said
Srinath Sarang, co-founder and general manager of the hospitality business unit at Meru Networks”.
The ability to have a Wi-Fi network behave in a deterministic manner like a wired network is a
hallmark of the Meru Networks solution. Meru’s RF virtualization delivers plug-and-play deployment
and easy capacity expansion for the highest-density, most demanding and harsh environments,
such as inside an aircraft. We partnered with Flight Focus to deliver this industry leading solution
having built up our expertise in other in-flight and cruise ship deployments around the world.”
As a result of the deployment, Air China has become the first Chinese carrier that operates flights
with on-board Wi-Fi system. Air China is in the process of upgrading their entire wide body A330
fleet with the system.
Visit us at the MRO & Operations IT
Conference in Miami!
March 18-19, 2014 | Hyatt Regency Miami Hotel | www.pace.de
WINTER 2013 | AIRCRAFT IT OPERATIONS | NEWS | 9
Croatia Airlines Select Flightman’s
Electronic Flight Bag Software
IN mid-November 2013, Flightman announced that Croatia’s national flag carrier, Croatia
Airlines, had signed a contract to install Flightmans’s EFB (Electronic Flight Bag) software
across their fleet of Airbus and Bombardier aircraft.
Croatia Airlines selected the suite of Flightman EFB software applications to improve
operational efficiency, reduce costs and provide interconnectivity within their back office
enterprise applications. The EFB solution will be installed on Class 2 EFB hardware and
includes Flightman’s Electronic Flight Folder, e Journey Log, Performance Calculations,
Weight & Balance, Large Content Manager, Business Intelligence Tool and Forms Designer
Photo: © Croatia Airlines
(e-Reports) applications. These applications will be integrated with a 3rd Party Chart provider
and all EFB related data will be managed via Flightman’s web based Ground Administrative Manager application.
This complete EFB software solution will connect Croatia Airlines’ entire fleet of aircraft to their back office enterprise applications and
the cockpit based software applications will enable the seamless transmission of EFB related data to or from the aircraft via cellular
communications.
Upon commencing EFB software deployment with Flightman, Zlatko Širac, Member of the Board and COO, Croatia Airlines stated;
“Croatia Airlines is constantly seeking ways to streamline their business processes and improve flight operational efficiency. By installing
the Flightman EFB software on our aircraft, we will be able to achieve these business objectives whilst maintaining our high customer
service standards.”
Joe McGoldrick, Chief Executive Officer, Flightman said “We are very pleased to be delivering an enterprise EFB solution to Croatia Airlines
that drives productivity and operational improvements. Croatia Airlines’ selected on-board solution provides a future proofed deployment
that delivers a compelling return on investment.”
Flightman has continued to expand its operations in the international aviation industry and now boasts an impressive customer portfolio
of airlines around the world.
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
10 | NEWS | AIRCRAFT IT MRO | WINTER 2013
CLICK HERE TO VISIT THE ASG WEBSITE
eLearning from ifrSKEYES
IFRSKEYES LAUNCHES
AMASIS eLEARNING
SERVICE
IFRSKEYES announced in late October
2013 that AMASIS eLearning service
is now available. This web-based
solution is designed to respond to
AMASIS customers’ needs in training
either for newcomers, job shifting,
knowledge refresh, or skill improvement
US PATENT 82131081
on unknown topics of the application
(available in English and French
US PATENTED EFB
languages). For now, AMASIS eLearning The project started in 2012 and
offers two main categories of courses: has been since then continuously
One by functional area and one by improved, arousing the interest of
MOUNTING SOLUTION
business process. numerous AMASIS customers.
Success Story:
Logipad and DC Aviation
MOUNTS AND AS Germany’s leading business jet charter provider, DC
CRADLES DESIGNED Aviation has one of the largest fleets in Europe. The
philosophy of DC Aviation is the passion for quality in
FOR TODAY’S EFB Business Jet Charter, Aircraft Management and Aircraft
Maintenance — and in this vein, the company decided in
• iPAD • GALAXY • early October 2013 to use the single-sync Electronic Flight
Bag solution Logipad on iPads in flight operations.
• SURFACE • Logipad as a single-sync EFB solution guarantees flexible
and scalable information handling on ground and in the
• LEGACY • air. The implementation of an EFB requires several types of
components and products. Challenges are implementing
all needed information and enabling them in operations.
Logipad supplies a standardized platform to distribute
data to several EFB devices, like Windows-based laptop,
tablet, iPad or Class-II devices.
The basic setup of the Logipad iPad solution — used by
DC Aviation — contains a dedicated system and backend
infrastructure for customers running in the high-available
data center of T&A SYSTEME in Germany. This EFB system
includes the following features:
• Document Library;
• eReporting;
• EFB App Store;
• Mobile Device Management;
• News Feed;
• Web Interface;
MIAMI, FLORIDA, USA • Transfer Folder.
The main benefit of Logipad is the single synchronization
PH: +1-305-378-9786 process: By pushing the button once all data will be
W: WWW.ASGINC.NET sales@asginc.net synchronized from the ground service to the EFB device
or vice versa. From now on, DC Aviation will optimize
E: SALES@ASGINC.NET “COMMITTED TO KEEP YOU FLYING” information workflow on ground and in the air with
Logipad on iPad devices – two per airplane.
ASG HPV 0413.indd 1 05/04/2013 10:48
THE eLEARNING
APPROACH OF IFRSKEYES
Seen as an ideal complement to
traditional trainings, this tool was
designed to fit with any kind of
constraints affecting operators: it’s
permanently accessible, every user
can run the training programs at
his or her own pace and availability,
subjects are calibrated depending
on the organization’s needs, and the
administration is made by the proper
operator administrator. The progress
on individual or group training can be
easily followed and training topics can
even be customized.
transavia.com saves
more fuel by partnering
with OpenAirlines!
TRANSAVIA.COM, the French leisure airline,
pursues its commitment to sustainable development
by signing a contract with Open Airlines in June
2013. Open Airlines, a young innovative company,
has implemented SKYBREATHE® FUEL EFFICIENCY a
software solution to help airlines achieve savings from
1% to 4% on fuel costs.
This software is the outcome of four years R&D and
has leveraged the results of the Clean Sky CARING*
Project, where Open Airlines and transavia.com
partnered. They have developed algorithms to quickly
analyze all the flights of an airline and propose fuel
savings solutions. With SkyBreathe® Fuel Efficiency,
Open Airlines was awarded the 2013 Sustainable
Development Trophy by La Melee association and the
Toulouse Chamber of Commerce.
transavia.com is particularly concerned for its
passengers’ well-being. Its commitment to sustainable
development relies on practices base on ethical values
and respect for the environment. These are values to
which the airline is very much attached.
* Contribution of Airlines for the Reduction of Industry Nuisances and Gases.

Delta to equip 11,000 pilots with
Microsoft Surface 2 tablet devices
DELTA TO EQUIP 11,000 PILOTS WITH
MICROSOFT SURFACE 2 TABLET DEVICES
DELTA Air Lines announced at the end of September 2013
that it is equipping its 11,000 pilots with the Microsoft
Surface 2 tablet, which will be used initially as an electronic
flight bag to replace heavy paper-based flight kits
containing navigational charts and aircraft operating and
reference manuals. Device rollout to pilots flying the Boeing
757 and Boeing 767 fleets will start later this year and all
Delta cockpits are projected to be paperless by the end of
2014.
The Surface 2 will run on the Windows RT 8.1 platform
and provide flight crews easy access to essential tools and
the most up-to-date flight-related resources, including
navigational charts, reference documents and checklists
while saving the airline $13 million per year in fuel and
associated costs.
“Delta’s electronic flight bag running on Surface 2
continues the technological strides Delta has been making
to give crews the best tools to keep them flying safely
and efficiently,” said Capt. Steve Dickson, Delta’s senior vice
president – Flight Operations. “This intuitive device puts key
information at our pilots’ fingertips right when they need it.
By eliminating paper, we’ll reduce clutter and minimize time
spent looking for flight information, allowing our pilots the
opportunity to develop greater situational awareness in the
air and on the ground.”
ELECTRONIC FLIGHT BAG TO SUPPORT REAL-TIME
ACCESS TO RESOURCES
Delta’s electronic flight bag will leverage Jeppesen’s
FliteDeck Pro application built specifically for the Windows
platform. The interactive software gives flight crews quicker
and more efficient access to key, real-time information and
resources such as dynamic charts and navigation utilities
that help them better manage the safe operation of their
aircraft.
“Delivering digital flight information through FliteDeck
Pro on the Surface tablet platform will increase situational
awareness and improve operational efficiency for Delta Air
Lines,” said Tim Huegel, director, Jeppesen Aviation Portfolio
Management. “This EFB integration program highlights
a successful collaboration between Delta, Microsoft
and Jeppesen and we congratulate Delta on the digital
transformation of their flight deck operations.”
WINTER 2013 | AIRCRAFT IT OPERATIONS | NEWS | 11
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
With the Windows RT 8.1 operating system, pilots will be
able to open two applications side-by-side, offering, for
IT’s IN
example, the opportunity to assess weather information
alongside proposed flight paths. The Live Tile user interface
in Windows 8.1 can feed up-to-the-minute information to
crew members while the Surface 2’s true high-resolution
1080p touchscreen display adds detail to maps and other
THE BAG...
S:
resources.
SATELLITE
Delta expects to receive approval from the FAA to use
the tablets during all phases of flight next year, a process
SECONDARY
that follows an extensive period of testing on board Boeing
S FORMS:
ELLITES:
757 and Boeing 767 aircraft. Approvals for all subsequent
:
options are
S
fleet types are expected by the end of 2014. The Surface
ED IN VARIOU
PRIMARY SAT
SATELLITE
tablets fully integrate handheld technology in the flight
deck, streamlining organization of necessary materials
Transparency
• Soft Light
SECONDARY
CAN BE US
• Multiply
• Normal
and ensuring continuity of information accessed by pilots
while giving them the latest tools to drive operational and
cost improvements. The reduction of paper in the cockpit
also reduces clutter and allows pilots to spend more time
focusing on flying the aircraft as they will benefit from
an intuitive user interface that features functions to find
LLITES:
information faster, without having to hunt for appropriate
Y SATE
manuals in flight bags or page through paper documents.
SECONDAR
“The integration of the electronic flight bag is part of
Delta’s broader move to upgrade flight deck equipment,
deploy technology enhancements and take advantage
of airspace modernization efforts,” said Dickson. “With
LLITES:
PRIMARY SATE
these improvements, we’re able to reduce the airline’s Build on the past, improve in the present,
environmental impact while providing a great deal of prepare for the future – with SITA e-Aircraft
flexibility to continue to add mobile technology solutions Application Services.
into our flying operations.” Electronic Flight Bags (EFBs) reduce the paper
burden that can weigh down pilots and cabin
MAXIMIZING EFFICIENCIES FOR ENVIRONMENTAL crew alike. Our take on EFBs is e-Aircraft
BENEFIT Application Services: a comprehensive solution
Rolling out the Surface 2 tablets across the entire fleet that links up your aircraft fleet with your IT
and eliminating paper in the cockpit means the carrier will infrastructure without disrupting day-to-day
remove traditional 38-pound pilot flight bags maintained operations. Your teams can get more done.
on board aircraft for each pilot. That critical weight Your costs are lower. And you have a solution
reduction is expected to reduce fuel usage by an estimated that works with your existing investments and is
1.2 million gallons per year which translates to a 26-million- ready for the future too.
pound reduction in carbon emissions — equivalent to
taking more than 2,300 passenger cars off the road. Find out more today at www.sita.aero/EFB
Additionally, the tablet will cut the airline’s paper usage by
7.5 million sheets annually and save an estimated 900 trees
each year.
The move to a paperless cockpit follows Delta’s industry-
leading launch of handheld devices for its 19,000 flight
attendants that runs on Windows Phone-based software. “Picture courtesy of Goodrich Corporation”
Delta flight attendants began using the Nokia Lumia 820 “Chart © Jeppesen Sanderson, Inc. 2012”
in August and are able to access customer and flight
information while using Dynamics for Retail technology for
easy on-board customer purchases.
12 | NEWS | AIRCRAFT IT MRO | WINTER 2013
navAero makes progress with products and customers
NAVAERO RECEIVES STC FOR CLASS 2
TABLET EFB SYSTEM ON Q400
NAVAERO announced in late September 2013 the
achievement of FAA Supplemental Type Certification (FAA
STC ST03170NY) on the Bombardier DHC-8-400 Series for
the installation of a Class 2 Tablet Electronic Flight Bag
provisions for the navAero Tablet EFB System that includes
the navAero Universal Aircraft Interface Device (UAID).
Provisions include pilot/first officer cockpit mounts that
feature electrical connectivity for device charging and
data connectivity.
The navAero Tablet EFB System consists of a modular,
proprietary designed ‘Smart’ Mount tablet holder that
securely contains that tablet device and meets all
appropriate DO-160 requirements. The holder is integrally
equipped with the navAero Power/Data Interface (PDi)
module that converts 28VDC aircraft power to that which
is appropriate for charging the tablet device. The PDi
module also feeds aircraft data (ARINC 429, 717, Discretes)
from the navAero Universal Aircraft Interface Device (UAID)
to the tablet for use in various software applications along
with capability for WiFi and cellular connectivity. The UAID
also provides built-in capabilities for QAR (quick access
recorder) functionality.
The STC was executed by navAero in cooperation with
Delta Engineering and DECA Aviation Engineering Limited
for navAero customer, WestJet Encore. The navAero EFB
system allows for multiple variations of tablets to be
hosted to achieve maximum flexibility and upgradeability.
As deployed, the system achieves WestJet Encore goal for
the deployment of their Integrated Communications and
Application System (ICAS).
Simone Giordano, navAero Executive Vice President
Sales and Marketing, stated: “This achievement shows that
our Class 2 Tablet EFB System meets all the regulatory
requirements to be a highly integrated part of a modern
airline, providing end-to-end connectivity from aircraft
to operations. navAero has taken this design approach
for tablet EFB deployments and has commercialized
derivations to accommodate iPad devices as well as
various types of Windows/Andriod-OS tablet devices.”
Giordano continued, “As a product line extension to
our Class 2 t-Bag™C22 Electronic Flight Bag System, our
Tablet EFB System provides a certified platform for airline
operators who desire a mounted, powered and ‘data
connected’ tablet solution for their fleets. Whether they are
aircraft-dedicated systems or tablet-based deployments,
we have certifications and hardware solutions that allow
customers to achieve their program objectives.”
Aircraft installations for WestJet Encore are currently
in-progress. Installation kits for the Bombardier Q400 are
available for immediate delivery.
NAVAERO WELCOMES CROATIA AIRLINES
TO TABLET EFB SYSTEM FAMILY
In early October 2013, navAero announced the contract
signing with Croatia Airlines for the deployment of the
navAero Tablet EFB system for the airline’s A319/320 and
Q400 fleets. Dual networked installations of the navAero
Tablet EFB system will be installed with provisioning
that features a fully adjustable mount for the customer
selected Samsung ATIV tablet device and connectivity
to aircraft power for device charging that will allow
Croatia Airlines to achieve their initial program goal of
flying paperless in early 2014. Wiring provisions for both
fleets will also be included in the system installation so
as to allow for the future addition of the navAero
Universal Aircraft Interface Device (UAID) to the EFB
system architecture for providing ARINC (Aeronautical
Radio Inc.) data connectivity to the tablet devices. Data
connectivity integration will take place in Phase 2 of
Croatia Airline’s EFB program. navAero will also provide
complete rapid decompression and EMI testing for the
Samsung ATIV tablet.
Josip Grgec, Flight Operations Director, Croatia Airlines
stated: “We are always looking new ways to improve our
performance and, on top of it, our safety. With navAero
Tablet EFB system we will reduce pilot workload and
improve situation awareness and safety. The navAero Tablet
EFB system has clearly shown itself to be one that has the
capabilities we are looking for in a flexible and adaptable
technology solution. If a change of device is ever required,
it allows for multiple variations of tablets to be hosted to
achieve maximum flexibility and upgradeability.”
Simone Giordano, Executive Vice President, navAero
Group stated: “navAero is tremendously pleased to
have Croatia Airlines join our ever-growing family of
airline customers who have embraced our Class 2 EFB
technology. The customers we have gained who have
chosen our iPad/Tablet system gives us the commercial
confidence that we are on the right track and that we
have developed the correct system solution to meet the
airlines’ needs and demands.”
Deployments on both Croatia Airlines fleets will begin in
early 2014 with installation kits for the Airbus 320 family
Bombardier Q400 available at that time.
NAVAERO ACHIEVES EASA B747-400 STC FOR
T∙BAG™C2 AND IPAD/TABLET ELECTRONIC FLIGHT
BAG SYSTEMS
Also in early October 2013, navAero announced
achievement of the issuance of Supplementary Type
Certificate (STC) 10046400 by European Aviation Safety
Agency (EASA) for Boeing 747-400 series aircraft of the
t∙Bag™C22 Electronic Flight Bag system.
Executed by navAero in
cooperation with Aero Vodochody
Aerospace A.S., this certification is
another of the highly integrated
STCs for the navAero t∙Bag™C22
Class 2 EFB system. This STC is a
compliment to existing FAA STC
ST026551NY for the B747-400.
The system architecture in the
EASA STC includes the navAero-
designed, AT&T-certified, UMTS/HSDPA 3G cellular modem
module for on-ground data transfer. Also included in the
certification is the navAero Aircraft Interface Device (AID)
that enables certified connectivity of the EFB system
to aircraft data buses. The EFB CPUs are deployed with
cross-connectivity to provide data sharing between the
two independent systems. The STC also provides several
different display options including the t∙Bag™ 1500
and t∙Bag™ 2000 to provide customers with maximum
flexibility in selecting the optimum viewing platform to
meet their specific requirements and needs.
The STC also includes provisions that allow for the
deployment the navAero iPad/Tablet EFB system as an
alternative technology solution to the t∙Bag™C22. The
iPad/Tablet deployment can also incorporate the navAero
AID into the system architecture for data connectivity. The
issuance of this STC by EASA further validates navAero
EFB systems as affordable Class 2 technology platforms
fully capable of deploying advanced software that require
aircraft data connectivity.
navAero Group Executive Vice President, Mr. Simone
Giordano, states “This is our twenty-fifth STC. Having both
the EASA and FAA STCs, navAero is now able to offer
B747-400 operators around the world a choice of highly
sophisticated, safety-enhancing EFB technologies on the
flight deck at an affordable cost.”
Giordano continued: “With the options we have provided
in this STC, we are providing operators with the ability
to deploy a highly customized navAero EFB solution
that will meet their own unique and specific needs and
requirements.”
Lufthansa deploys
new EFB tool from
PACE for operational
efficiency
LUFTHANSA was the launch customer in late
September 2013 for a Pacelab Flight Profile Optimizer,
new EFB tool which will help pilots actively manage
the operational efficiency of their flights. The software
will use live aircraft and weather data to determine in
real time the most cost-efficient flight trajectory for
the remaining route to destination. Making full use
of the EFB’s computational power and of high-fidelity
performance data, the software is set to achieve
significantly more accurate results than current on-
board technology.
With the most cost-efficient, or ECON, trajectory as a
reference, the software is able to pinpoint the available
cost savings potential for every instant of the flight and
display it to pilots in easy-to-read charts, giving concise
information about fuel burn, overall cost and delay;
the latter provides additional support for managing
on-time performance.
The Flight Profile Optimizer is currently being
developed by Berlin-based software provider PACE,
who specializes in operational efficiency management
solutions for airlines. In fact, the present collaboration
with Lufthansa follows successful implementation of
a similar project with the carrier’s regional subsidiary
Lufthansa CityLine.
A first prototype of the software is planned for late
2013; initially, it will be deployed on Class 2 EFBs on
the carrier’s intercontinental fleet for a large-scale
evaluation, to become part of the standard installation
if the savings projected in a preliminary study are
realized.
“In Lufthansa, we have found the perfect launch
customer for the Pacelab Flight Profile Optimizer,”
says Dr. Oliver Kranz, PACE Managing Partner and
head of the company’s airline division. “Lufthansa
is a recognized innovation leader, and we are very
fortunate to be able to draw on their vast operational
know-how in the development of our software.”

Navtech increases EFB footprint Scandinavian Avionics A/S future-proof
and appoints VP Robert Kernahan EFB gains traction and customers
EUROATLANTIC AIRWAYS EFB SOLUTION
EXTENDS TO FULL BOEING FLEET
NAVTECH Inc.was pleased to congratulate customer, euroAtlantic Airways, for their extended
Class 2 Type B EFB approval from EASA (European Aviation Safety Agency) as announced in late
September 2013. This is one of the first EASA certifications for an airline operating an all Boeing
aircraft fleet and utilizing Apple iPad hardware. The non-scheduled international airline, operating
diverse routes in the US, Canada, Caribbean, Central and South Americas, Africa, Middle East and
beyond, will operate Navtech iCharts via iPads across their entire fleet. euroAtlantic Airways is also a
subscriber to Navtech’s Navigation Data for the GE US and Honeywell FMS.
“We are always pleased to be a part of innovative technology solutions that give our customers
cost savings, enhanced safety and overall increased operational efficiency,” said Mr. Heath Bowden,
Product Director - Charts & EFB at Navtech. “euroAtlantic has had great success in removing paper
from their cockpits.”
euroAtlantic Airways was a new customer to Navtech in 2012, signing two agreements for services
within six months and becoming an ally for Navtech. “We have a very good, professional relationship
with Navtech and we are very pleased with their solution,” said euroAtlantic Airways Chief Pilot,
Mario Alvim.
Navtech iCharts brings Navtech electronic charts to iPad. This allows the iPad to be used as a
Class 1 EFB, or with regulatory and operational approval, as a Class 2 Type B device. Navtech has
worked with customers, like euroAtlantic Airways, to achieve operational approval of the iPad as a
Class 2 device and the family of aeronautical charts products have been developed using research
from Human Factor Specialists and by gathering data from, and working closely with pilots who
have years of experience using aeronautical charts. Each chart includes enhanced symbology and
communication features. Navtech’s electronic chart viewing application, Navtech eCharts, has been
used by customers for over ten years. Continued product enhancements will form the infrastructure
for Navtech to easily support all Classes of EFB and all devices from tablets to installed avionics.
NAVTECH WELCOMES AVIATION VETERAN KERNAHAN
Navtech Inc named Robert Kernahan as Vice President, Charts and Navigation Data Production and
General Manager UK in early November 2013. Mr. Kernahan will direct the Hersham office location
and multiple product production teams effective mid-November 2013.
“This professional fit is like a hand in a glove,” said Mike Hulley, Navtech CEO. “Bob has worked over
25 years in the aviation industry and I know that Navtech’s customers will reap the benefit of his
expertise and experience.”
Prior to joining Navtech, Mr. Kernahan was the Head of Dangerous Goods and Special Solutions
for Lufthansa Cargo. He managed the safe transport of all dangerous goods shipments out of the
Frankfurt airport, in addition to the management of the ground handling services for all non-
Lufthansa airlines.
Mr. Kernahan began his aviation career as an Air Traffic Controller for the US Military. After seven
years of commitment to the armed forces he held positions with Jeppesen, Swissair Flight Support
and Lufthansa Systems. While at Jeppesen, Mr. Kernahan was the Principle AIP Analyst creating and
managing the central source documentation for all AIP customers. At Swissair Flight Support, Mr.
Kernahan entirely rebuilt the Navigation Data team after all staff and management moved to a new
company simultaneously and then served as Head of Production taking on full responsibility for the
production of SFS Charting, NOTAM service, and their navigation database.
Upon joining Lufthansa’s Lido team, Mr. Kernahan formed the group’s strategy around product
integration which led him to leadership roles in their Operational Data Services department. From
there, Mr. Kernahan directed both the Product Management and Product Development departments
for Lido Flight Planning.
Mr. Kernahan is a FAA licensed Air Traffic Controller, rated in both tower and approach control
facilities. He also holds an MBA from the prestigious Ashridge Business School.
NORWEGIAN AIR SHUTTLE SELECTS FUTURE-
PROOF TABLET BASED EFB SOLUTION FROM
SCANDINAVIAN AVIONICS.
SCANDINAVIAN Avionics signed an agreement with Norwegian
Air Shuttle in late September 2013 to replace the existing Electronic
Flight Bag solution in their fleet of Boeing 737 aircraft with the
new future-proof tablet based solution from Scandinavian Avionics.
This only a few months after Scandinavian Avionics announced its
launch project for their proprietary new tablet based EFB solution.
Scandinavian Avionics will provide all equipment, certification
package (EASA STC) and installation support for the project.
The solution consists of two ruggedized 10.1” Panasonic tablets,
Scandinavian Avionics’ Data Integration Center (DIC-600) for aircraft
interface and server capability and a separate communication
module (ERC-400) that eases the certification process and future-
proofs the operator’s future communication demands. Both the
interface unit and the communication module have been designed
and certified in-house by Scandinavian Avionics.
The solution redefines the traditional EFB architectural concept
by moving focus from the actual EFB display in the cockpit to the
flexible infrastructure in the aircraft. Michael R. Truelsen, President
at Scandinavian Avionics, explained: “As opposed to other EFB
solutions, we have developed a future-proof concept that enables
the aircraft operator to use a commercial windows based tablet
as the EFB display. The development within commercial tablets is
running way faster than the traditional EFB hardware and with our
solution the operator can continuously upgrade the EFB display to
the most current model at low certification costs.”
John-Christian Paulshus, Head of Business Development
Operational It Solutions at Norwegian Air Shuttle says: “We prefer
not to invest in proprietary EFB solutions; but to invest in more
open infrastructure that will support today’s and future EFB devices.
We have been looking for a replacement EFB solution… in line with
our overall business concept with modern equipment and we have
now found the solution for the future.”
WINTER 2013 | AIRCRAFT IT OPERATIONS | NEWS | 13
An electronic flight bag solution benefits any airline or aircraft
operator by reducing weight on board and by saving time on
updating the physical charts in the flight bag as well as gaining
operational benefits with connectivity.
Ole-Christian Melhus, Deputy Director Flight Operations at
Norwegian Air Shuttle commented: “As an experienced paperless
operator, we are confident that the flexibility achieved by the new
hardware solution provided by Scandinavian Avionics, will exceed
the operational benefits targeted for effectiveness and operational
control. Aircraft connectivity together with existing and future
infrastructure flexibility, are key elements in the selected solution.
Streamlining our operation in all aspects are important in our daily
processes, both today and for our continuous expansion, we stand
confident that this will be a solution and investment for the long
term future.”
The initial certification and installation has been accomplished
for new delivery aircraft and retrofits are currently proceeding
according to Norwegian Air Shuttle’s high paced plan for the
current Boeing 737 fleet.
SCANDINAVIAN AVIONICS SIGNS YET
ANOTHER AIRLINE FOR TABLET BASED EFB
SOLUTION
Billund, Denmark, 12. November, 2013: It was announced in mid-
November 2013 thatGerman charter airline TUIfly will be the next
airline to equip its Boeing 737-800 aircraft with the future-proof
tablet based electronic flight bag solution from Danish avionics
specialist, Scandinavian Avionics.
The EFB solution for TUIfly consists of two ruggedized 10.1”
Panasonic tablets and Scandinavian Avionics’ Data Integration
Center DIC-600 which allows for aircraft interface and server
capability. The concept provides a wide range of features and
information to the pilots’ fingertips, such as airport charts, check
lists, manuals and much more.
Due to the intelligent infrastructure of the EFB concept, basically
any current and future tablet can relatively simply be certified for
installation in the aircraft. This enables TUIfly to upgrade the tablets
concurrently with the rapid development of consumer tablets and
their functionality, making the EFB concept a future-proof solution.
“The solution we have selected fulfills our need to be flexible and
be able to attach to supporting systems” says Project Manager at
TUIfly, Sebastian Franz.
TUIfly’s initial plans are to equip 12 of their Boeing 737-800 aircraft
with the new EFB solution and in the long term, more aircraft will
follow. “We’re targeting a full fleet deployment and we are keen to
provide our pilots with the most efficient tools available” concludes
Sebastian.
Since the launch of the EFB concept about a year ago,
Scandinavian Avionics has experienced a significant interest in the
tablet based EFB solution.
14 | NEWS | AIRCRAFT IT MRO | WINTER 2013

Thales’s Avionics 2020 future Cathay Pacific Airways selects

cockpit wins 2013 Red Dot Design
Concept Award
REWARDED in late October 2013, for the innovative
design of its Avionics 2020 cockpit, Thales is a proud
recipient of this year’s prestigious Red Dot Design
Concept Award. Thales is also ranked amongst the “Best
of the Best” award-winners, since its Avionics 2020 cockpit
has been selected as one of the 50 design concepts
which stand out from the 5,000 applications submitted
from over 50 countries worldwide across all categories.
Avionics 2020 represents a new generation cockpit
founded on the principles of natural, hands-on interaction
and human-machine interfaces. With a user-friendly cockpit
layout, it incorporates tactile displays, providing pilots with
an intuitive way of interacting with all aircraft systems and
functions. Set for entry into service in 2020, the Avionics
2020 cockpit is simple to use and to train with, allows
complex tasks to be managed easily and provides an
efficient and modern environment in which to work.
Developed at Thales’s cockpit innovation hub, in
Bordeaux, France, the Avionics 2020 cockpit has brought
together pilots, researchers, engineers, psychologists,
physicians and world-class experts in the field of human-
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
machine interfaces and has resulted in a cockpit design
that is entirely centered around the pilot.
Thanks to this multi-disciplinary approach and its two
partners – Félix & Associés and Use Design – Thales has
succeeded in creating a seamless cockpit where hardware
and software interactions are entirely consistent from a
look-and-feel perspective.
Commenting on the award, Bruno Nouzille, VP, Technical,
of Thales’s Avionics business, said: “This is a major reward
for the forward-thinking innovation policy we’ve put
into place. It is supported by a structured process, teams
with unrivalled expertise in human factors and human-
machine interfaces and a workspace tailored to foster
creativity, communication and the development of new
technologies.”
Avionics 2020 represents a major milestone towards
implementing the ODICIS (One DIsplay for a Cockpit
Interactive Solution) concept. A futuristic cockpit
concept, ODICIS highlights the types of technologies and
innovations expected to become the norm on commercial
aircraft in the next twenty years.
ULTRAMAIN efbTechLogs™ for industry-
first cross-fleet ELB Implementation
HONG KONG-based, Cathay Pacific Airways, has begun an
implementation of efbTechLogs™ Electronic Logbook (ELB)
software developed by Ultramain Systems. ELB software
is new technology that replaces the long-standing paper-
based aircraft technical log. Cathay Pacific announced in
late September 2013 that it will implement the Ultramain
ELB on its Class 3 Electronic Flight Bag (EFB) installation to
a common standard across all its aircraft types comprising
170 aircraft. The ELB software operates on Electronic Flight
Bag hardware, which itself constitutes new technology,
and is classified by aviation authorities from least to most
integrated with the aircraft: Class 1, 2, or 3 EFB respectively.
“The majority of airlines are still using paper-based
aircraft technical logs, so the use of ELB software is in its
infancy,” says Tim Spears, Vice President of Ultramain and
head of Ultramain’s Onboard Systems division. “Cathay
Pacific Airways is set to be the first industry operator with
a common Electronic Logbook across all fleet types.”
“Replacement of paper with the real-time capture of
structured maintenance information through an Electronic
Logbook will dramatically improve the efficiency of
processes in Line Maintenance operations,” says Rob
Saunders, Cathay’s Head of Engineering Cost Management
and Business Improvement. “Working closely with HAECO,
our MRO partner, we have looked much further than just
replacing the paper. To realize the benefits, we needed a
proven ELB solution integrated with our M&E system.
Mark McCausland, President of Ultramain Systems, says,
“efbTechLogs operates on Class 1 (mobile devices), as
well as Class 2 and 3 EFB, and has been in continuous
approved use on Class 3 EFB since 2008. efbTechLogs has
a great deal of experience incorporated into the software
and has been installed by more operators than all other
ELB offerings combined.”
Christopher Gibbs, Director of Engineering for Cathay
Pacific, said, “Similar ELB software that spans all of our
fleet types is essential in managing an e-enabled fleet.
Commonality of software makes sense on many levels,
from training to ground systems integration. e-Operations
can provide incremental benefits for individual aircraft, but
we see a significantly stronger business case for full fleet
enablement.”

TopWings. Scalable networked solutions

to help make the right decisions.
Turnkey EFB solution
Greener airlines
Maximum IT security
Operational cost savings
© Jeppesen Sanderson, Inc

Running an airline successfully demands a very high level of operational efficiency. TopWings® by Thales, is a brand new Electronic
Flight Bag (EFB) solution which integrates hardware and software seamlessly, streamlines operational efficiency and significantly Improved
reduces operational costs. It is a global solution that delivers the right information to the right people at the right time, transforming flight safety
the aircraft into a communication node of the airline’s information system. Thales takes on the overall responsibility of implementing
the EFB programme too – making it hassle-free for airlines and allowing a fast return on their investment. Best in class, TopWings is
a customisable, modular solution that helps key decision makers master complexity and make timely decisions for better outcomes.

To learn more about our Electronic Flight Bag solution, scan the QR code or
email topwings@thalesgroup.com or visit thalesgroup.com

TopWings_English_C31622.216_85x273_Aug13_AircraftIT_v1.indd 1 05/07/2013 10:43


Who’s in the
news: Vendors
ACFT PERFO
ACFTPERFO is experienced in electronic flight
bags and related software to reduce costs
such as engine use and related maintenance,
data availability and study, paper printing
and handling, manpower, etc.
ACS
The ACS system was created specifically for
the needs of the airlines. The system is under
the supervision of the European Aviation
Safety Agency (EASA).
ARCONICS
Arconics technology allows airlines to import
complex XML documents from aircraft
manufacturers, modify them to meet their
own operational needs, and deliver them to
pilots and crew over a web, mobile, tablets,
and EFBs on the flight deck.
AVIOVISION
AvioVision’s EFB Software, the AVIOBOOK®,
is intuitive, smart and integrated with the
legacy systems of the customer to go
beyond compliance for flight crew and back-
office personnel.
BOEING COMMERCIAL
AIRPLANES
Boeing Commercial Airplanes offers airplanes
and services to customers around the
world. There are more than 13,000 Boeing
commercial jetliners in service.
DAC INTERNATIONAL
DAC International offers a wide range of
avionics upgrade solutions for regional and
major airlines, military and general and
corporate aircraft, as well as MROs and OEMs
worldwide.
DWI
DWI is an air navigation, civil air
communications and air traffic management
consultancy which also develops and
maintains software and manages websites
that support air operations.
ETS AVIATION
ETS Aviation has specialized in fuel‐efficiency
programs and emissions data management
since 2009. The firm created Aviation
FuelSaver™ software and consultancy
program having launched a software and
consultancy solution, Aviation Footprinter™,
for managing EU ETS (Emissions Trading
Scheme) requirements.
FLIGHT FOCUS
Flight Focus delivers avionics platform
solutions for Cockpit and Cabin, and is
a certified system integrator for aircraft
connectivity enabling airlines to build
their own EFB or IFE… reducing costs,
enhancing flight safety and creating new
revenues.
FLIGHTMAN
Flightman, originally Aircraft Management
Technologies (AMT), provides ‘Connected
Aircraft’ solutions to airlines focusing on
regulatory compliance, operational efficiency,
and in-cabin passenger service and revenue
opportunities by integrating the aircraft
within the Enterprise IT infrastructure.
IFRSKEYES
ifrSKEYES, an AIRBUS company, is a full-
service IT provider specialized in aviation
software managing aircraft maintenance and
flight operations. Its recognized know-how is
based on a central strategic axis: the entire
aircraft management.
LOGIPAD
Logipad EFB (Electronic Flight Bag)
management solution provides a global
EFB solution to support the whole EFB
lifecycle of the customer. It is independent
of any device class, software, data, and
communication channel.
MERU NETWORKS
Meru Networks develops mobile access
and virtualized Wi-Fi solutions: MobileFLEX
wireless architecture addresses the ever-
growing need for higher bandwidth and
higher client densities.
MICROSOFT
Founded in 1975, Microsoft (Nasdaq ‘MSFT’)
creates software, services and solutions
that help people and businesses realize their
full potential.
NAVAERO
navAero, Inc.develops and commercializes
electronic flight bag products with FAA &
EASA STC installations on a range of aircraft.
NAVTECH, INC.
Navtech, Inc. provides flight operations
solutions including aeronautical and other
charts, with products that can be configured
as part of an EFB. Products include
aeronautical charts, navigation data solutions,
flight planning, aircraft performance software
(take-off/landing, weight and balance), and
crew planning solutions
PACE
PACE develops and distributes intelligent
software solutions for aircraft and engine
manufacturers, airlines, MRO providers and
leasing companies, supporting the entire
aircraft life-cycle, from marketing and design
to customization and flight operations.
SCANDINAVIAN AVIONICS A/S
– MEMBER OF THE SA GROUP
Based on a number of relevant approvals,
Scandinavian Avionics provides complete
turn-key avionics solutions, including avionics
logistics and parts support, maintenance (MRO.
THALES
Thales’s rich history goes back well over
a century. Built slowly and with careful
planning, the Group boasts remarkable
cohesion and strength, and has often proven
its ability to adapt its structures to prevailing
conditions.
ULTRAMAIN SYSTEMS, INC.
Ultramain Systems, Inc.’s flagship product,
ULTRAMAIN®, is a maintenance and logistics
solution. Their new product, efbTechLogs™,
replaces aircraft paper flight logs and
enables faster turnaround times, so aircraft
spend more time in the air and less time on
the ground.
Airlines,
Aircraft,
Operators
and OEMs and
infrastructure
managers in
the news
AERO VODOCHODY
AEROSPACE A.S:
AERO Vodochody Aerospace
A.S is the largest aerospace
manufacturer in the Czech
Republic, mainly focusing
on cooperation with leading
aerospace manufacturers in
international aerostructures
projects.
AIR CHINA
Air China was established
and commenced operations
on 1 July 1988 and
has responsibility for
intercontinental flights from
its base at Beijing Capital
International Airport.
CATHAY PACIFIC
AIRWAYS, LTD.
Cathay Pacific Airways, Ltd.
is an international airline
registered and based in
Hong Kong, offering scheduled
passenger and cargo services
to more than 160 destinations
worldwidewith a fleet of 130
wide-bodied aircraftThe airline
is a founding member of the
oneworld global alliance.
CROATIA AIRLINES
Croatia Airlines is the national
airline and flag carrier of the
Republic of Croatia. Based in
Zagreb, the airline is a member
of Star Alliance and operates
domestic and international
services with four A319, two
A320 and six Dash 8-Q400.
WINTER 2013 | AIRCRAFT IT OPERATIONS | NEWS | 15
DC AVIATION
DC Aviation GmbH, based in
Stuttgart and employing a staff
of more than 330 employees,
is the largest provider of
business jets in Germany and
one of the leading operators
in Europe.
DECA
DECA is Canada’s premier
aviation services provider with
a foundation built on the
diversity of their capabilities,
platform experience, programs,
customers and the experience
of their people.
DELTA AIR LINES
Delta Air Lines serves more
than 160 million customers
each year and, with Delta
Connection carriers, offer
service to 317 destinations in
57 countries on six continents
with a fleet of more than 700
aircraft.
DELTA ENGINEERING
Delta Engineering has
provided the aviation industry
with certification, engineering
and manufacturing services for
nearly 15 years.
EUROATLANTIC
AIRWAYS
euroAtlantic airways is a
Portuguese registered non-
scheduled International Airline,
operating in the most diverse
routes in North Atlantic (USA
and Canada), Caribbean,
Central and South Americas,
Africa, Middle East, Pacific,
Australia and Oceania.
LUFTHANSA
The Lufthansa Group is an
aviation group with global
operations and a total of
more than 400 subsidiaries
and associated companies. It
is divided into five business
segments including passenger
transportation, airfreight and
airline services.
NORWEGIAN
AIR SHUTTLE
(NORWEGIAN)
Norwegian Air Shuttle ASA,
commercially branded
‘Norwegian’, is a low-cost
airline with a route portfolio
across Europe into North Africa
and the Middle East, Thailand
and the US on 382 routes to
121 destinations.
PHILIPPINE
AIRLINES (PAL)
Philippine Airlines, Inc. (PAL) is
a flag carrier of the Philippines.
The airline was founded in
1941 and is the first and oldest
commercial airline in Asia
operating under its original
name. Philippine Airlines
serves 31 destinations in the
Philippines and 34 overseas
destinations.
THOMSON AIRWAYS
Thomson Airways, the airline
for Thomson and First Choice,
is the UK’s third largest airline
and forms part of the TUI
Travel PLC group. With a fleet
of 62 aircraft it serves 20 UK
airports and operates to 88
destinations in 30 countries.
TRANSAVIA.COM
transavia.com provides
scheduled and charter flights
to direct customers and tour
operators at very competitive
prices to European and
Mediterranean destinations.
TUIFLY
From its headquarters at
Hanover Airport, TUIfly flies to
the classic holiday regions all
around the Mediterranean, the
Canary and Cape Verde Islands,
Madeira and Egypt for TUI and
other tour operators.
16 | CASE STUDY: EASYBROWSE | AIRCRAFT IT OPERATIONS | WINTER 2013

Modern workflows to publish

Operation Manuals on EFBs
Just getting a manual on-screen is not enough say Torsten Machert, Managing Director,
EasyBrowse GmbH and Lutz Kohlert Office Coordinator Postholder Operations, Germania

A T A RECENT airline conference we happened to be part of the
following conversation:
“I’m very pleased; we’ve finally managed to get our manuals onto iPad.”
“Now, that is interesting; how did you manage it?”
“It was quiet easy: we opened the manuals in Microsoft Word and saved
them as a PDF. Then we made them available for our pilots and cabin crew
to be able to download them onto their devices.”
“How many manuals will that be?”
“Not more than ten.”
“And, how can users find the information they need? How do they search
across all the manuals and how do you manage the amendment process?”
“Well, that wasn’t on our agenda: the plan was simply to make our manuals
available on mobile devices.”
“What then are the additional benefits as compared to the printed
manuals?”
“They can now be used on a tablet… and that was the plan.”
Subsequently, and over a glass of beer, we were thinking that it really
is a pity that the people who had put their manual ‘onto iPad’ had failed
to implement the complete paradigm shift that electronic versions of a
manual are able to offer. In particular, we were thinking of all the great new
features that could be provided to pilots and cabin crew; features such as…
• Fast access to the required information based on the semantics of that
information;
• Powerful and fast search capabilities across all manuals;
• Easy-to-implement automatic updates of manuals and specific parts of
them;
• Dynamic content delivery based on aircraft models and/or tail numbers;
• A library or collection of manuals rather than individual files.
…to mention at least the most important ones.
This article discusses the features that make a manual on EFB or Tablet
more useful by providing a set of powerful features and functionality. It will
also deal with the prerequisites to implementing a workflow that is able to
produce high-end EFB apps and to make the entire process more efficient,
more reliable and predictable. We’ll do this by summarizing the lessons
we learned during the implementation of a complete new workflow at the
German airline Germania.
Interestingly, the main objective was not to make the manuals available
on an EFB or Tablet platform. Implementing a well-defined workflow to
prepare and manage the manuals is, in fact, the prerequisite for an output
into nearly all publishing channels and on nearly all devices. Also, when
we started the project in 2007 nobody had a clue what an iPad was; so
the objective could not have been to make the manuals available on this
device. And, who knows what operating systems and what hardware we
will be using in five or ten years’ time? We had more far reaching and
comprehensive objectives that were, in our opinion, more important than
simply supporting a specific device.
The new workflow was designed based on an analysis of the existing
processes which revealed that, for a start, existing tools were not able to
support the workflow in such a manner as to be able to meet the following
requirements:
“…the people who had put their manual ‘onto iPad’ had
failed to implement the complete paradigm shift that
electronic versions of a manual are able to offer.”
• Full traceability of all actions;
• Shorter revision cycles;
• Strong version control;
• Re-use of information;
• Effectivity management;
• Status management;
• Translation management;
• Publishing into different channels.
MANAGEMENT OF INFORMATION
The vast majority of airlines are still using a system to store and manage
their manuals. In that, they ignore the limitations of file based systems
in terms of access control and revision handling. It is not easily possible
to retrieve useful information such as ‘who did what; when and why’.
The way a file based system stores meta data along with the documents
is not suitable for providing the technical means to support proper
traceability. The versioning of information depends on the discipline of
the users. It requires the user to manually create new revisions of manuals
and/or chapters by saving the file using a different file name. Conventions
for file names can be agreed but it is up to the user to obey those rules
or not.
In our project there was no doubt that the entire documentation process
must be based on a CMS. The term CMS has two meanings. A CMS is
a Component Management System. Rather than storing and managing
documents, i.e. files, a CMS manages entire manuals along with the
chapters and subchapters of which the manual is comprised. A CMS can
also be a Content Management System. That means that it stores the
information but without any indication as to how that information is being
rendered. This feature is useful when it comes to publishing processes
that serve different channels like paper output for different paper formats
(A4 and A5) and electronic publications. If the source information is not
agnostic as far as its presentation is concerned then every process that has
to produce different presentations of the same information will fail.
Using a Content Management System requires that the data format is
changed. The only data formats that allow for a presentation agnostic
storage of information are those based on SGML/XML. These formats also
provide some other interesting and important features:
• They are independent from operating systems and tools;
• XML allows the production of aircraft or fleet specific manuals;
• XML is prerequisite to being able to publish information into different
channels – and even into those which will emerge in the future;
• The nature of an XML based data format helps authors to create
consistent manual structures.
As strong version control, automatic versioning and re-use of information
are basic features of a CMS we were able cope with some of the most
painful limitations of the existing process.
WINTER 2013 | AIRCRAFT IT OPERATIONS | CASE STUDY: EASYBROWSE | 17
A COMPLETE PARADIGM SHIFT
From a process point of view it sounds so easy: buy a CMS and your
problems are gone. However, the implementation of a CMS is challenging
for the subject matter experts who have to contribute content and work
with the new tools. What they experienced in the Germania case was a
double paradigm shift. Rather than storing their files in the file system
they had to learn to work with a tool that seemed to reduce all degrees of
freedom. But that was the plan. A CMS takes full control: it manages the
workflow and allows the user to do only those things that they are allowed
to do. Everything is tracked: any action is locked and can be reproduced.
What initially sounded like a lack of freedom was finally perceived as a
welcome support of the daily work.
The other paradigm shift was regarding the way documents are prepared.
Instead of using the well-known and familiar Microsoft Word, the sponsors
were now ‘forced’ to use tools that reduced the remaining freedom to
write manuals and, more importantly, that required them to learn new
tools and new techniques to write manuals. It’s important to understand
that it is necessary to allow time for a learning curve. At the outset it will
take longer to prepare manuals. The experience that we gained is that the
process of writing and amending manuals will be significantly shorter
once the authors are acquainted with the process and the tools. And today
nobody wants to go back to the pre-XML era.
LEGACY DATA MIGRATION
The implementation of a CMS based workflow also has to take into
account that there will be a huge number of legacy documents. The
question is, ‘how these documents can be converted to XML?’ To cut a
long story short; even if it were technically possible to convert a Word
document into XML, we would never try to do it again. The quality of the
Word documents, in terms of their consistency and structure, prevents an
automated data conversion. Migrating legacy data means also re-structuring
them. Our attempt to migrate them automatically revealed the lack of
consistency. The manual conversion was a time consuming process but
resulted not only in a better quality of manuals but also it allowed us to
prepare the manuals for dynamic content delivery which is an on-the-fly
delivery process on an EFB that allows the pilot to reduce the information
to render only that which is applicable to the aircraft he is flying.
18 | CASE STUDY: EASYBROWSE | AIRCRAFT IT OPERATIONS | WINTER 2013
PAPER OUTPUT
Thanks to XML, paper output can be provided with some new and
important features:
• The process of creating a PDF is completely automated;
• The PDF contains features like a list of actual changes — a list of
revisions that are automatically created by the publishing process;
• Pieces of information that have been amended during the current
revision process are marked up with a revision bar;
• The PDF-output exists in two different formats: one PDF file that
contains the complete manual and one PDF file that contains only the
pages that have been amended.
ELECTRONIC PUBLICATIONS
During the implementation process in question, Germania introduced EFBs
and, with the new CMS and the XML based document process, we were
well prepared to deliver the manuals to the new hardware.
However we felt that it was not enough to bring just the PDFs onto
the EFBs because that would have meant that we had failed to leverage
the power of XML on those devices. Finally we were faced with another
paradigm shift. Using manuals on an EFB offers new features to access the
required information. Rather than working with a single manual or a single
file, users now have access to the full library of manuals. This consists not
only of the manuals that are being produced by the airline but also of all
the OEM manuals. In our case the goal was to produce an EFB publication
that was composed of the Germania manuals available as XML files,
Boeing documentation delivered as PDFs and Airbus documentation, also
delivered as XML files.
FAST INFORMATION ACCESS
Regardless of the number of manuals and the amount of material involved,
an electronic manual must allow for fast, easy and reliable access to the
required information. This is paramount as fast information retrieval is a
safety related capability. Let’s hope that a pilot never has to open several
PDF files to find the information he needs at exactly that moment because,
if you have ever worked with large PDFs you’ll know how cumbersome this
process can be. Providing access to the information based on its semantics
means that we don’t need to do a full text search if we have to know what
to do when, for instance, the landing gear does not properly lock.
Specific indices will help to access the required information within a second.
UPDATING MANUALS
The old-school way of updating manuals on an EFB or Tablet requires the
amended PDFs to be downloaded and typically those PDFs are complete
manuals. It’s in the nature of a PDF based process that an existing manual
has to be replaced by the new file regardless of the number of pages that
have been updated. To accelerate the update process and consume less
bandwidth an EFB or Tablet app must support incremental updates. The
tools we use are able to produce a complete data package or an incremental
update package with the complete package being uploaded to the Intranet
while the incremental update packages go onto the EFBs
DYNAMIC CONTENT DELIVERY
Airlines that operate a fleet of different aircraft models (and/or aircraft with
different model configurations) provide manuals that contain information
pertaining to all aircraft. It is left up to the pilot to understand which
piece of information is applicable to the aircraft he is flying. From a safety
point of view this is not acceptable: the risk that he could use the wrong
information is too high. A modern EFB app will allow the information to
be filtered dynamically and on-the-fly. The airline can still produce manuals

“…the goal was to produce an EFB publication composed of the Germania manuals
available as XML files, Boeing documentation delivered as PDFs and Airbus
documentation, also delivered as XML files.”
that contain everything that they know while the pilot is • The revision cycles have been significantly reduced.
able to ‘produce’ his specific manual depending on the
tail number of the aircraft in which he is sitting.
SUMMARY
Introducing a new workflow based on XML and a CMS
is a challenging process both for the vendor and the
airline. However, there is no alternative and the results
are more than convincing:
• The process is completely traceable.
• The revision management is independent from
manual interventions or actions.
• We are able to deliver the content into different
formats and channels.
TORSTEN MACHERT
MANAGING DIRECTOR, EASYBROWSE GMBH
Torsten Machert is Managing Director
of EasyBrowse GmbH. He is specialized
in the conception and implementation
of workflows based on SGML and
XML. Core themes of his work are such
varied industries as aviation, defense,
engineering and publishing. In recent
years he has been focusing on developing industrial
processes for the creation of powerful electronical
publications and their distribution.
LUTZ KOHLERT
POSTHOLDER OPERATION, GERMANIA
Lutz Kohlert has an engineering
degree in thermal engineering. He
started his career in aviation in 1991
at Lufthansa Service and joined
Germania as Chief of Traffic one year
later. In 2003 he became Assistant to
the Manager of Airline Operations and was appointed
Office Supervisor of Airline Operations in 2006.
INTERACTIVE
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WINTER 2013 | AIRCRAFT IT OPERATIONS | CASE STUDY: EASYBROWSE | 19
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
FINDING
• Thanks to XML, we are prepared to meet future
requirements in terms of new hardware and
operating systems.
• The EFB helps us to reduce fuel consumption by 4.5
tonnes per aircraft per year.
instead of searching
OVIDIUS GMBH
Ovidius GmbH is a specialist for professional XML data
management systems for technical documentation
within mission critical industries with a broad and deep
experience of aeronautical documentation processes.
EASYBROWSE GMBH
EasyBrowse GmbH – an Ovidius subsidiary – is
specialized in software for powerful electronic
publications that can be run offline on EFBs, online as
web based application or on Tablet-PCs. The flagship
software EB.Suite provides comprehensive solutions for
manuals based on SGML, XML and PDF.
Together they have developed TCToolbox Airline
Edition which is a software package specifically
configured for airlines which allows users to
Intelligent electronic manuals
significantly reduce the time required to create audit-
proof manuals and comply with the sector’s strict Effectivity management
safety and traceability standards.
Users can get their data smart and traceable, and
Management of amendments
published on EFB in a monitored fashion. Efficient access to required information
Incremental updates
GERMANIA
Berlin-based carrier Germania Fluggesellschaft GmbH
serves more than 50 international destinations from
Bremen, Dusseldorf, Erfurt/Weimar und Munich.
Germania currently operates ten Boeing 737 and eight
Airbus A319 aircraft, welcoming around one million
passengers in 2012. Germania with its wholly-owned
www.ovidius.com
info@ovidius.com
subsidiary Germania Technik Brandenburg currently
employs around 600 people. +49 304081895-0
20 | WHITE PAPER: OSYS | AIRCRAFT IT OPERATIONS | WINTER 2013
“…airlines, like any successful businesses, will need to search for differentiators; things
that clients will value and that can be delivered efficiently. To do this they
will need better information on which to base improved decisions…”
T HE AIRLINE INDUSTRY today faces a
number of challenges that demand innovation
in a range of operating areas. The market, if not hostile,
is certainly not an area for operating an airline in
anything but the most efficient and effective manner.
Reduced demand, high oil prices, climate change
initiatives, fierce competition and a heightened risk of
passenger compensation claims have combined to create
the conditions for a very challenging environment. At
the same time, the industry has to focus on
improvements for which ‘getting it right’ will more or
less be taken for granted, while failure can result in loss
of business and reputational damage.
There is an absolute requirement to deliver a
predictable, planned and safe operation whilst also
continuously developing commercial innovation. This
must be achieved under the spotlight of public scrutiny
that expects value for money and an increasing interest
in environmental credentials. Such a public focus is
quick to reveal any imperfections in an airline’s safety
and quality performance, whether real or perceived.
In order to thrive rather than simply survive in
these difficult conditions, airlines, like any successful
Fuel management is
well worth the effort
It isn’t only the savings that airlines will appreciate but, as Siow
Litingtung Fuel Consultant and Graham Smith Analytical Capability
Engineer at OSyS explain, the opportunities to improve business
behaviours and company reputation.
OSyS VISIUMFUEL™ Dashboard
businesses, will need to search for differentiators;
things that clients will value and that can be delivered
efficiently. To do this they will need better information
on which to base improved decisions and the key to
better information will be good quality data. Bearing in
mind that past behavior is often the best indicator of
future behavior, decisions can be taken on the evidence
of what has happened rather than a guess as to what
might happen.
One thing that can support the creation of a
differentiator and improve the public’s perception of
an airline is a well-managed and effective fuel policy.
If costs are better managed the opportunities to offer
passengers attractive terms are improved. It can also
support how ‘green’ an airline’s public perception is, as a
good fuel management policy will reduce fuel burn and
emissions; many airlines highlight the benefits of their
fuel initiatives in shareholder reports and promotional
material for customers.
Managing and controlling operational fuel usage
through the use of an IT system is becoming accepted
practice within the airline industry. The benefits are
well documented and best practice is evolving apace.
 WINTER 2013 | AIRCRAFT IT OPERATIONS | WHITE PAPER: OSYS | 21

So what are the next steps in terms of operational CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
efficiency that can be leveraged from the data being
gathered? To understand this fully we’ll need to
investigate the possible unintended consequences that
can flow from fuel management decisions. We’ll need
to explore the benefit of targeted operational fuel usage
messaging for individual stakeholders and the ability to
improve fuel purchasing effectiveness by the generation Understand performance.
of accurate future fuel burn forecasts.

UNINTENDED CONSEQUENCES
Discretionary fuel management is a well-known ‘best
practice’ area where an airline can save weight and
therefore fuel burn. Firstly, by offering the pilot better
quality decision support information, the uplift of
excess discretionary fuel can be reduced. Secondly,
suitable analysis of past data may increase confidence
in the accuracy of the planned burn quantity, so that
volumes of contingency fuel can be reduced. However,
when it has been suggested to pilots that they should
simply reduce the levels of contingency fuel, without
any commensurate improvement in information being
offered to support such a change, it has not been very
popular with them. When the same policy has been
accompanied by some effort at engagement and an
endeavor to achieve buy-in from the pilots, that has
sometimes initially reduced fuel uptake but in the
Improve efficiency. Reduce cost.
A commonly used approach is to examine the
average variation of fuel burn from plan to identify
which are the under-burning and over-burning sectors
in the airline’s network. Although this is a useful first
step, it can be difficult to make policy improvements on
this basis unless further steps are taken to understand
the underlying factors. This is because the different
flight routing options for each sector will be subject to
different influences and risks and therefore will show
different burn characteristics; one track on a sector,
because of a number of outside factors, might naturally TM

longer run this improvement has not been sustained.
Only when the initiative has been accompanied by
an effort to help pilots understand all the data that
contribute to fuel management, and that by using
that data to create an operational model it is possible
generate less fuel burn than another. An analysis that
takes into account the different tracks used at different
times can highlight shifts on a given sector due to
elements such as traffic congestion, seasonal effects
and even airspace coming in and out of use. Analysis TM

to avoid the risks, have successful outcomes been
achieved. In other words it is important to address
the pilots’ immediate concerns and to work with their
underlying professional ethos over the longer term.
ROUTING ANALYSIS
Routing analysis is a first step in understanding the
factors that contribute to the deviation of the actual fuel
burn from the flight plan value. There are a number of
elements that affect the fuel efficiency of a particular
route. Some of these factors are a result of decisions
made by the airline, while others are imposed on the
of this information will generate the next level of
understanding and allow users to assess in more detail
the likely risks that the fuel carriage policy for that
sector must take into account.
If, from the information above we can begin to
generate some expected fuel loads and burn profiles
then we can also calculate how much fuel should still
be on board at landing (taking into account the need
to maintain safe reserves, of course). A comparison of
the actual to ideal fuel on board at landing will then
provide a good idea of where savings can be made.
When targeting flights for fuel conservation measures it
Optimized Systems and Solutions OSyS visium™ portfolio, provides the information you
need to truly understand your fleet’s operational performance,
TM
allowing you to safely execute
your operational plans while maintaining a healthy balance between costs and availability.
visiumFUEL™- Fuel Management Solution
visiumEMISSIONS™ - Emissions Monitoring and Reporting Solution
visiumAQD™ - Integrated Safety and Risk Management
TM

airline but need to be dealt with as efficiently and safely
as possible.
will be best to select those routes with the highest flight
frequencies and the biggest burn bias, as these will yield
the largest cost savings.
Having built a historic data analysis of this quality,
we can begin to develop some ‘what if’ scenarios. For
visiumDIAGNOSTIC™ - Predictive Equipment Diagnostics Solution
visiumFLEET™ - Fleet Reporting Solution
Get the insight you need from a global company with proven experience.

“…it is important to address the pilots’
immediate concerns and to work with
their underlying professional ethos over
VISIUM
instance, what would happen if we removed the entire Type version TM
discretionary fuel load on a particular sector using the Arial bold italic
historic data set to validate that policy decision? We
should be able to develop a graphic representation that
would show us the corresponding reduction in the
excess fuel left at landing and the margin to safe reserve
For further information contact us: tel: +44 (0) 1332 777 400 webenquiries@o-sys.com www.o-sys.com

the longer term.” levels, allowing an informed judgment to be made on a

safe and efficient level of fuel reduction.
22 | WHITE PAPER: OSYS | AIRCRAFT IT OPERATIONS | WINTER 2013
ENGINE WASHING
It is well-known that washing an engine reduces its fuel consumption and
that instituting a regular engine wash program across the fleet can yield a
useful fuel saving. This saving can be quantified by collecting and analyzing
the ‘delta fuel flow’ information reported by the engine health monitoring
(EHM) or aircraft performance monitoring (APM) systems. Typically, on
the date the engine is washed a step decrease in fuel flow appears. After
the wash there will be a steady accumulation of fouling on the engine
compressor during the subsequent in-service period and that will be
accompanied by a steady increase in fuel flow. For an operator to maximize
the benefit of the wash program, we need to use this data to find the
frequency of washes that maximizes the net value of fuel cost savings after
accounting for the cost of washing. The rate of performance deterioration
will depend on a number of factors including the age and condition of
the engine, atmospheric conditions and pollution levels in the operator’s
location, flight duty (short haul or long haul) and the climb and descent
profiles used.
OSyS has developed an algorithm (patent pending) which tracks the
deterioration rate of each engine and by using additional information such
as the wash cost, the fuel price and the annual utilization rate, calculates the
optimum wash intervals on an engine-by-engine basis. As can be seen from
the following illustration, selecting the right wash interval for each engine
maximizes the net cost saving; applying this technique across the operator’s
fleet can result in significant savings compared to an arbitrary wash interval.
But calculating the ideal engine wash interval is only half the story:
airlines will also need to deliver that wash schedule in the real world.
Of course, on occasions it won’t be possible to wash an engine on the
optimum date — perhaps there will be no capacity in the hangar or the
aircraft might not be available at that time.
This is where a wash planning program can help by calculating how much
cost saving has been foregone at the fleet level by missing optimum engine
wash dates. This information can be fed back into the wash management
initiative to help drive continuous improvement; actual results may be
reviewed against the planned optimum to see whether any improvement is
possible and, if so, how it can be realized. If combined with operation and
maintenance scheduling data to identify and manage aircraft availability,
further opportunities for cost optimization may be exploited.
Such a program requires robust data collection but can deliver clear
operational recommendations; when to wash, regular assessment of the
business benefits achieved by that program, and year-to-year monitoring to
ensure that the value of the initiative is maintained.
FUEL PURCHASING – ACHIEVING AN
ACCURATE FUEL FORECAST
There are a number of factors that affect fuel burn. The type of aircraft
being flown, and the performance of its airframe and engine, might be
regarded as the baseline for fuel burn and weather might be regarded as an
outside factor beyond the control of the airline. But there are other areas
that operators can alter to affect fuel burn. They can determine routing,
manage payload, apply different flight techniques and vary altitudes; all of
these have an effect on fuel burn even before taking into account other fuel
saving initiatives.
Consideration of these factors when analyzing fuel burn can help the airline
gain a better view of how fuel is consumed, on which route and why. It
should then be possible to develop a fuel policy that balances the needs of
regulators, legislation, market attitudes and the challenges mentioned at the
beginning of this article with the needs of a commercial airline.
An accurate fuel forecast will mean better operational budgets and
planning. The illustration below shows a well-constructed fuel forecast
matching the actual burn in the early months.
As time goes by, a deviation does appear, albeit a positive one. This
usually means that an airline has decided to introduce additional measures
to generate further fuel savings, such as the engine washing initiative
discussed earlier. The size of this improvement may be compared against
the expected saving for the individual initiatives in force during the period,
while forecasts for future years may be updated to reflect the increased fuel
efficiency characteristics of the operation.
SUMMARY
Airlines operate in a highly competitive and unforgiving business
environment, but an effective data analysis program can be a powerful
ally in managing and optimizing the efficiency of the operation. Used
appropriately, data is the key to unlocking complexity, providing insights
into the current state of the business, identifying and quantifying potential
cost reductions and underpinning accurate forecasts. This enables better
operational planning, budgeting and evidence-based decision making.
Operators who have an effective fuel conservation program through a
mature analytical platform supported by significant airline and aviation
experience, have not only managed to save fuel costs, but have also fed
improvements into other aspects of their operation. This has improved
passenger experience as well as the perception of an airline maintaining
high corporate and environmental standards. In today’s challenging
environment, that is an increasingly valuable outcome for any operation. n
OPTIMIZED SYSTEMS AND SOLUTIONS OSYS
Optimized Systems and Solutions (OSyS) solutions harness the power
of asset data. By providing trusted insight into operational performance
OSyS enables better decisions, improving operational efficiency. Through
delivering IT services for the Rolls-Royce aftermarket, OSyS has been
supporting the aviation market since 1999. The company now serves
over 300 customers worldwide, with an OSyS visium™ named portfolio
that includes, Fuel Management, Emissions Monitoring and Reporting,
Integrated Safety and Risk Management capability (AQD) and Advanced
Condition Monitoring.
SIOW LITINGTUNG
FUEL CONSULTANT – OPTIMIZED SYSTEMS AND SOLUTIONS (OSYS)
Siow Litingtung leads operational fuel modelling for
OSyS. Prior to assuming his consultant role, Siow spent 10
years within Rolls-Royce plc. holding a variety of technical
performance roles within the Civil Aerospace business for
large engine programs, as well as corporate & regional and
military engine projects in Rolls-Royce North America. He
was also Fuel Conservation Manager for easyJet, managing
a broad, cross-functional program of fuel conservation initiatives to deliver
fuel burn efficiency improvement.
GRAHAM SMITH
ANALYTICAL CAPABILITY ENGINEER – OPTIMIZED SYSTEMS AND SOLUTIONS (OSYS)
Graham Smith graduated in 1992 from Imperial College, London, with an
honors degree in Aeronautical Engineering. He subsequently held research
and development posts at DERA (later QinetiQ plc.) working on civil and
military aerospace topics including HP turbine design, fan noise, mission
analysis and propulsion integration. In 2009 he joined OSyS, specializing
in fuel burn analysis and management. His recent developments
include methods for the optimization of compressor wash intervals and
contingency fuel reserve uplift.
INTERACTIVE
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AND START OR JOIN A DISCUSSION

W AS THIS ALSO the date that saw both of these
devices come of age? Could it be that today it
dawns on airlines across the globe that using the iPad
as a full blown enterprise tool is just too darned difficult
so that they turn to their old friends at Microsoft who
will finally launch a product that is both consumer and
business friendly.
Whatever the answer to that conundrum, it is clear that,
had it not been for Apple and the launch of the first iPad
only a few years ago, we would still be stuck with hardware
and software that truly sucked. For that reason, whether
you love it or hate it, the iPad has been a major MacGuffin
for our industry?
‘A what?’
A MacGuffin. A plot device….
What? Still confused? Let me explain….
“Prior to the iPad, user experience in enterprise software had a very low priority.
In fact the desires and goals of users were way down
the list of requirements for any IT project.”
The World according to IT
The iPad is a MacGuffin
October the 22nd, 2013 was a landmark date for aviation IT. It was, explains
Paul Saunders, the day that saw the launch of Apple’s fifth generation iPad and
Microsoft’s second generation Surface tablet.
A HOOK ON WHICH TO
HANG THE STORY
Do you remember ‘Raiders of the Lost Ark’? This was a
film which saw our hero, Indiana Jones swash buckle
his way across 1930s jungles and deserts to retrieve
the fabled lost Ark of the Covenant from the grips of
the bad guys. Despite the film’s title, Raiders of the Lost
Ark had absolutely nothing to do with a lost ark. The
ark was a contrived plot device with little importance
to the overall story. It was simply a desired object
and a driving force to ensure there was a story-line
for our protagonist to follow. Alfred Hitchcock used to
call these plot devices ‘MacGuffins’ and the name has
become part of the Hollywood vernacular ever since.
For other movie MacGuffins, think of the One Ring in
The Lord of the Rings, the mysterious suitcase in Pulp
Fiction and the titular Maltese Falcon.
WINTER 2013 | AIRCRAFT IT OPERATIONS | SAUNDERS’ – CONDUCE CONSULTING | 23
...and me!
USERS MOVE CENTRE STAGE
For me, the iPad has been a similar plot device in the story of the
consumerization of aviation IT. Prior to the iPad, user experience in enterprise
software had a very low priority. In fact the desires and goals of users were
way down the list of requirements for any IT project. Today thanks largely to
the iPad and what some have called the Apple-ization of business IT, these
demands and goals are addressed and sometimes, even met with every
new hardware and software release. The Microsoft Surface 2 would not exist
without the iPad and if it has the impact that early adoption suggests on flight
operations then Apple’s MacGuffin will have served our story well.
As Raiders of the Lost Ark prepared Indiana Jones and the audience for his
further adventures in the Temple of Doom and the Last Crusade, so too did
the iPad prepare the hardware and software industry for a new way of working
where design and usability were central to the plot. As for the software vendors:
they have learned so much about mobility, user interface design, connectivity
and so on by embracing development for the iPad, that the next challenge that
they face will be a much simpler sequel. n
INTERACTIVE: YOUR AIRCRAFT IT –
GET INVOLVED!
Why not get involved with the debate? Send your comments or
questions to Paul by clicking here. The most interesting comments
will be published in the next eJournal.
24 | FEATURE | AIRCRAFT IT MRO | WINTER 2013

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 ht2013Log
Vendor FLigWINTER | AIRCRAFT IT OPERATIONS | VENDOR FLIGHT LOG | 25

What lies behind Navtech’s

present achievements?
Lee Granger opens the Navtech story, and explains what it does
r sets and implements strategy for all external communications. She
As Vice-President, Product Management, for Navtech, Inc. Lee Grange
r Group, LLC. Prior to that, Ms. Granger was SVP, Marketing and
came to Navtech from her own travel business consultancy, The Grange ion
That, in turn, followed 12 years with the American Automobile Associat
Operations for the travel technology startup company, LeisureLogix.
ogy and Data Management, having previously served as Managing
(AAA) where her last position was Managing Director of Travel Technol
r of the SUPERNUMBER call center, and creator of AAA’s brand
Director of Marketing, as publisher of Car and Travel magazine, manage for
Granger was Director of Leisure Strategy and Product Development
management standards and new graphic identity. Prior to AAA, Ms.
advisory boards and committees.
Carlson Travel Group and served on a number of travel industry
ty of
certificate from the Minnesota Management Institute at the Universi
She holds an MBA from Florida State University, an executive MBA
State University.
Minnesota and a bachelor’s degree in Management from Louisiana

AIRCRAFTIT: Your name, your job title and the name of the
business?
LEE GRANGER: Lee Granger, VP Product Management, Navtech
Systems Support, Inc.
AIRCRAFTIT: How did Navtech get started?
LG: The company’s collective history goes back more than fifty years.
Our rich heritage comes from the flight operations departments of two
venerable European airlines, British Airways and Scandinavian Airlines
Systems, and a Canadian flight operations software company. Navtech,
Inc., the Canadian software company acquired European Aeronautical
Group in 2005 to form our present organization. Together we form
a very competitive and dedicated team specializing in aeronautical
products and services for the aviation industry.
AIRCRAFTIT: What is the guiding business principle that drives
Navtech?
LG: The processes that build and support Navtech’s products and
services include a focus on significant input from our customers.
Navtech believes that there is an opportunity to secure and maintain a
competitive position in the aviation services industry through focusing
on customer intimacy as a guiding value discipline. Navtech will also
continue to assure operational and technical excellence in all our
products and services. The expertise of the staff is strengthened by
empowerment that enables deep customer relationships, built for the
long-run. Navtech wins customers with its value-added products and
highly competitive prices and keeps them with its superior service.
AIRCRAFTIT: What has been Navtech’s greatest IT achievement to
date, and why?
LG: Several years ago we started down the path to embracing Agile
and Lean principles and over the years we have refined those processes
to fit both our internal and customer needs. The agile methodologies
have kept us nimble in the market place and have fostered great client
relationships and in turn great product advancements. At the same time
in the past two years we have adapted those processes further to achieve
AS9100 certification. The unique combination of a mature and certified
process paired with an ability to react to changing market demands has
served us well and continues to open doors with new clients. A great
example of this working in practice is our latest project with Cathay
Pacific and our upcoming EFB solutions. When the competition was
closing doors on new and emerging ideas, we were able to engage with
the customer to realize a new vision for this space that we are very
excited about.
AIRCRAFTIT: What has been Navtech’s greatest business achievement
to date, and why?
LG: One of Navtech’s most interesting business achievements is the
development of a new Charts specification that involved consulting with
pilots and Human Factors specialists. Through acquisitions, Navtech had
two specifications from our legacy parent airlines – British Airways and
Scandinavian Airline Systems. We took the best from both and updated
and simplified them. We believe our Charts are some of the most user-
friendly on the market. This specification is proving to work very well in
our electronic charts products – Navtech eCharts and Navtech iCharts.
AIRCRAFTIT: What have been Navtech’s disappointments and what
have you learned from them?
LG: Like any technology company, Navtech has more product
enhancements and extensions that we would like to do versus the time,
money, and resources to do them. So, we are very good at prioritizing
by analyzing the market and listening carefully to our customers.
AIRCRAFTIT: In a sentence, how would you summarize what Navtech
does for aircraft Operations customers?
LG: Navtech creates a wide range of integrated products that enable
commercial passenger and cargo air carriers to increase safety, maximize
efficiency, comply with complex national and international safety
regulations and reduce costs in their daily flight operations. We offer
five product lines: Aircraft Performance, Crew Planning, Aviation Charts
(including for EFBs), Flight Planning, and Navigation Data.
AIRCRAFTIT: What will be the next big thing in Operations Aviation IT?
LG: It’s happening already – mobile platforms for airline operations
software.
AIRCRAFTIT: What do you want your customers to say about Navtech?
LG: Navtech aspires for our customers to know we have accessible and
knowledgeable staff worldwide, that our comprehensive offerings are
developed with our customer needs in mind with a focus on quality and
safety, and that we always strive to present the best options in the market.
AIRCRAFTIT: Lee Granger, thank you for your time.
26 | WHITE PAPER: NAVTECH | AIRCRAFT IT OPERATIONS | WINTER 2013
Delivering performance
Geneth Daley and Adrian Forbes of Aircraft Performance in Navtech
consider the challenge of aircraft performance software in a fast paced world
T HE AVIATION INDUSTRY demands
accuracy and maximum optimization of data.
As cockpits are now entering the digital age and aircraft
performance software is being run on EFBs, iPads, and
tablets, how do we evolve performance software to keep
up with the latest hardware technologies?
INTRODUCTION
Today the big buzz in the aviation industry is ‘low-cost’.
In fact, that has been the buzz for a number of years.
No... we are not talking about low-cost carriers, but low
cost carriers included, every flight operations department
of every airline (at least the ones we’ve interacted with)
tries to achieve the best payload possible and, at the
same time, when possible, reduce their carbon footprint
(i.e. be environmentally conscious); plus save costly
maintenance dollars by extending engine life.
So, how do they attempt this? Well, one way is to
introduce technology into the cockpits – that’s right…
another ‘toy’ for pilots to play with. Airlines are
required to have performance data for take-off and
landing. This data considers the runway attributes and
conditions along with metrological conditions and
ensures that it is in accordance with the certification
rules. As we use computers more and more to perform
performance calculations and get better data, ensuring
that we have the latest data now becomes an issue.
The days of pilots pulling out performance charts
and following highly complex graphical procedures to
determine aircraft performance is now old... as old as...
well, lets’ just leave it at… ‘it’s really old’.
In between then and now (and where a lot of airlines
are still operating) the performance data being used
by pilots is computed by performance engineers or
dispatchers using software in the form of tables and
charts which has been printed and included as part of
the dispatch package or stored in binders in the aircraft.
These charts and tables could be easily referenced, and
certainly, give more accurate results than those computed
using the ‘antiquated’ graphical means. In recent years,
there has been a shift away from this labor intensive
method of distribution towards an electronic format, i.e.
‘the next generation’, of having pilots do the computation
in the cockpit using pilot-centric variants of the software
to which the engineer on the ground has access.
Market research has identified that performance
software has been the key driver for creating an EFB
(electronic flight bag) business case. Many airlines
have been using performance software in Class 1 and
2 devices for over ten years. The recent introduction
of tablets on the market provided airlines with
an affordable but, more importantly, user-friendly
hardware option for EFB purposes. The superior
document browsing capability meant that there was
a shift in the market where navigation charts and
operating manuals have become a larger driver for
selecting hardware and moving to EFB.
 WINTER 2013 | AIRCRAFT IT OPERATIONS | WHITE PAPER: NAVTECH | 27

THE CHALLENGES and standard/legacy applications;

“As we use computers more and more to
perform performance calculations and
get better data, ensuring that we have
the latest data now becomes an issue.”
THE SAVIOR — THE TABLET
The acceptance and popularity of tablets in the airline
industry is well known and well documented. However,
this popularity has not translated into an abundance of
aircraft performance applications available for iPad and
Android tablets.
Tablets are consumer products equipped with various
operating systems. Initially tablets were targeted for
Internet browsing and reading documents. This means
excellent document viewing capabilities and superior
user experience. In fact, the iPad seems to be the
preferred hardware for commercial airlines.
Key advantages with tablet hardware include:
• Affordability;
• User-friendly experience;
• Touch screen performance/responsiveness;
• Size and weight;
• Long battery life;
• Reliability.
However, it’s not all good news for tablet users;
along with the good we have to take the bad: there
are notable disadvantages with the use of tablets as
compared to Windows-based enterprise hardware
and there are a number of elements to consider when
evaluating the possible use of a tablet for cockpit
performance calculations. Most noteworthy among
these disadvantages are:
• Considerable limitations to communications
applications, and the means to install them;
• iPad and Android infrastructures differs from the
traditional Windows-based solutions: they are
all managed through the application distribution
platform to release information and software updates.
It is important to note that new versions of the
tablet operating system and/or the hardware usually
require recertification or new software upgrades/tests/
verifications.
Other key challenges with tablet hardware include:
• Unique Operating System (O/S);
• Durability;
• They are a consumer focused product;
• Multitasking limitations;
• Connection ports limitations (e.g. no full USB);
• Application distribution platform reliance/approval
process;
• System support for various programming languages
• Cross-talk/connectivity challenges between
applications;
• Tracking of device usage and updates.
Despite the challenges, the financial and environmental
benefits of single point, optimized performance
calculations cannot be overlooked, but adding
performance software to non-Windows operating
systems on tablets is in itself a problematic task
because of a lack of support for legacy applications
and limitations in programming language. The main
concern here is the lack of support for a FORTRAN
compiler on these operating systems. This means that
it is not possible to install and run the performance
software using the FORTRAN-based aircraft
manufacturer SCAP (Standard Computerized Airplane
Performance) on tablets. Various solutions have been
explored, but there are limited options available since
most of the SCAPs come with FORTRAN embedded
making it difficult to extract and/or convert the code
without access to the SCAP source code. To date, the
main challenges for running SCAP based performance Navtech TODC Tablet Runway Data
on a tablet include:
• No support for Fortran77 compiler for use on iOS party vendors from all aircraft manufacturers;
and Android because it is not possible to install • It is not possible to digitize AFM (Aircraft Flight
software using the aircraft manufacturer SCAPs; Manual) data (thus removing FORTRAN) for newer
• Aircraft manufacturers own the source code; aircraft, as all data comes in a digital format with
• Source code for SCAP is not accessible to all third- FORTRAN embedded.

CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO

Navtech realizes that each airline’s business case for EFB will require a unique
combination of hardware, software, applications, back-office tools, and business
process adjustment. With this in mind, Navtech partners with each customer and
their EFB suppliers of choice to provide the best ROI possible. Discover more
about Navtech TODC and Navtech Charts for EFB at www.navtech.aero.
28 | WHITE PAPER: NAVTECH | AIRCRAFT IT OPERATIONS | WINTER 2013
Navtech Aircraft Performance
Navtech Aircraft Performance provides customized take-off and landing
performance solutions for desktop PCs, laptops, tablets, electronic flight
bag (EFB) devices and ACARS. The Navtech TODC product suite has been
an established performance software solution since its introduction in early
2000. The product has been constantly developed and new platforms and
configurations have been added over the years based on market feedback,
new technology and hardware requirements. The Navtech TODC system
offers flexibility and functionality with various platform options available
to enable an easy and affordable transition from one option to another for
all the different types and configurations of commercial aircraft. Navtech’s
performance software sits atop an EU OPS and FAA compliant worldwide
Airport Obstacle database, based on AIP publications. Full NOTAM surveillance
is included, and availability of any airport in the coverage is available through
an easy to use secure internet download portal. Engine Failure procedures
are an integrated part of the database.
Navtech TODC Office is software that is designed for use by dispatchers
and operations staff. This flexible take-off and landing performance solution
uses a simple interface, and provides the capability of producing optimized
performance charts or optimized single point calculations. Navtech TODC
Pilot, Navtech TODC EFB and Navtech TODC Tablet versions of the software
are designed for use by pilots in the cockpit; with easy to use functionality
and simple user interface they feature separate take-off and landing options,
which are optimized for single-point calculations.
The Navtech performance software, Navtech TODC, is primarily based on
“…there are notable
disadvantages with the use
of tablets as compared to
Windows-based enterprise
hardware and there are
a number of elements to
consider when evaluating
the possible use of a tablet
for cockpit performance
calculations.”
the certified manufacturer performance data (SCAP). The SCAP is an IATA
standard, dating from 1985, used by aircraft manufacturers for producing
their aircraft performance modules. The SCAP module takes two pre-
defined vectors as inputs and returns two pre-defined vectors as output.
In each case, one vector is alphanumeric and the other one is numeric.
All SCAP modules are written in the programming language FORTRAN.
One of the primary tenets of Navtech Aircraft Performance products has
been adherence to the SCAP data as a basis for the calculations to assure
optimization and flight safety. Navtech TODC calls the SCAP module
with inputs from the user and airport obstacle data from the worldwide
database. The SCAP modules do not handle plain text; therefore, all inputs
must be formatted into the SCAP module standard and placed in the correct
vector position. For a single calculation, the SCAP module may have to be
called several times in order to optimize the data to provide the highest
weight or lowest thrust setting.
Navtech TODC EFB offers customization, and has provided airlines with a
much needed alternative to the off-the-shelf software provided by aircraft
manufacturers and for those airlines desiring standardization with a mixed
fleet of aircraft.
As a contributing member of the IATA SCAP Task Force, Navtech strongly
believes that moving away from the SCAP standard is not an a good option;
doing that would be jeopardizing the fundamental benefit of the SCAP
standards, which provide a common interface that is the same for all aircraft
manufacturers for all aircraft types.
The FORTRAN issue is a universal challenge, and since
access to the source code is restricted there are no real
technical solutions available which would not involve
sub-optimizing the data. The complete solution would
be to produce new SCAP decks without FORTRAN
or for the aircraft manufacturers to convert or hide the
FORTRAN, thus making it compatible.
Given these challenges, why not just move away
from SCAP? Moving away from the SCAP standard
is not a viable option as doing so would jeopardize
the fundamental benefit of the SCAP standards. These
standards provide a common interface that is identical
for all aircraft manufacturers and all aircraft types.
THE TABLET SOLUTION
To date, the following performance solutions for iPad
and Android tablets have been explored and developed
by Navtech and others in aviation industry:
• Online iPad performance solutions are possible and
already available;
• Aircraft manufacturers to convert FORTRAN or use
alternative SCAP standard;
• Compile FORTRAN code into iOS compatible
modules1;
• Installing performance data on servers onboard the
aircraft and connecting the tablets to the server;
• Citrix Server solution, an online ‘remote desktop’
installation where the Windows software is accessed
from the tablet;
• Other offline solutions are still being explored;
however, because of the use of sub-optimized
(conservative) data, this is seen as far from ideal;
nevertheless, it remains a possibility.
Navtech
TODC Tablet
Calculation

Navtech TODC Office Admin Dashboard
Research and Development2 is still ongoing and it is
believed that in the future (perhaps) EFB solutions will
be required to connect at some point, either due to
regulatory criteria or for support of other applications
used on the EFB infrastructure, for traceability,
monitoring, data mining and updating. If this should
occur, the result will inevitably be a decline in the
market demand for offline performance software.
OTHER SOLUTIONS
ACARS equipped aircraft make feasible the possibility
of a solution that offers essentially a ‘connected’
alternative to tablets and offers several advantages,
including access to ‘live’ data.3 Although it may be
slightly more expensive as a result of data transmission
costs, the ACARS solution offers a ‘back-up’ plan in the
event of failure for any reason of the EFB. Alternatively,
if the ACARS solution is used as the primary solution,
the EFB could then be used as the ‘back-up’.
ONE SOLUTION
The solution we have developed at Navtech is the new
Navtech TODC Tablet, a connected application with an
HTML interface. It is a hosted server solution where
the client access to Navtech TODC is on a ground-
based server from the tablet. Designed with pilots in
mind, the application can be used to perform single
case take-off calculations along with a day/night mode
to easily view information in various lighting situations.
Navtech are also supporting operators with the Citrix
Server solution for iPad. This online ‘remote desktop’
type installation allows airlines to use the Windows
version of Navtech TODC EFB, which accessed from
the tablet using a Citrix Server connection. n
1
The problems with SCAPs on the iPad may be a thing of
the past. An Aviation IT company has developed a method
of creating iOS compatible SCAPs. The stumbling block for
this solution is that it requires the aircraft manufacturers
to make their FORTRAN source code available rather than
the pre-compiled data that they currently provide. Navtech
Aircraft Performance will be watching closely as this
option develops with the hope of implementing these iOS
compatible SCAPs into the Navtech TODC software
2
Navtech continues to closely monitor all Research and
Development (R&D) being done in relation to aircraft
performance, aircraft performance technologies, and
regulations associated with aircraft performance. The
company also conducts their own internal R&D.
3
Live data is defined as data which requires no pilot
interaction to prompt the local data to be updated.
Operator experience:
Flybe UK
The Navtech Aircraft Performance team has been
working closely with Flybe UK on unique aircraft
performance software EFB project, for their Embraer
175/195 and Bombardier DHC-8-402. The airline
requested a highly customized software configuration
and they are using a Citrix server to seamlessly deliver
the Windows-based aircraft performance software to
their chosen iPad tablets.
The airlines’ technical and flight operations
department performed thorough trials of Navtech
TODC EFB before confirming it was a practicable
option for them, whereby they could utilize the fully
optimized performance software for the iPad. As
a result, the airline is experiencing higher payload,
reduced fuel consumption and less engine wear.
The airline has also reported a %N1 (measure of the
engine thrust) decrease of 1%. Flybe UK estimated
that this has resulted is a saving of US$85,000 per
year based on their short sectors and 23 Embraer
aircraft. They can also now eliminate the printing
and distribution costs of paper performance charts,
a further saving of US$95,000 per year for their
Bombardier and Embraer operations.
WINTER 2013 | AIRCRAFT IT OPERATIONS | WHITE PAPER: NAVTECH | 29
NAVTECH
Navtech, Inc. is a leading global provider of flight
operations solutions, serving more than 350 airlines
and aviation services customers with aeronautical
charts, navigation data, flight planning software,
aircraft performance software and crew planning
solutions. Many of Navtech’s products can be
configured as part of an EFB solution and all are
supported by Navtech’s AS9100 and ISO: 9001 quality
certifications. Navtech supports millions of flights each
year aiding airlines to maximize efficiency, reduce costs
and ensure compliance with regulations.
GENETH DALEY
DIRECTOR, AIRCRAFT PERFORMANCE, NAVTECH
Geneth has a wealth of academic, as well as hands
on experience having gained a Bachelors Degree in
Aeronautical Engineering and a Master of Science in
Engineering Computation from Queens University
in Belfast, Northern Ireland. She also has 10+ years
experience at Navtech in software design and the
programming of take-off, landing and weight & balance
software, and has been integral in the redesign of Navtech
TODC take-off and landing software. Geneth has been
involved in many EFB implementations.
ADRIAN FORBES
MANAGER, APS PRODUCTION, NAVTECH
Adrian Forbes has more than 20 years experience in the
aviation industry. He has held various positions in airline
flight operations and holds a BSC in computer science
from the University of the West Indies. He joined Navtech
in 2011 in his current position of Manager, Aircraft
Performance and resides in Waterloo, Ontario.
INTERACTIVE
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30 | WEBINARS | AIRCRAFT IT OPERATIONS | WINTER 2013
Upcoming Live Software Demonstration Webinar at
www.aircraftit.com this January / February 2014
Sign up to free live online software demonstrations for a perfect introduction to the world’s leading Flight
Operations Software vendors and to learn how they can assist and add value to your operations.
Live Fuel Saving Program
Masterclass & Software
Demonstration Webinar
n SESSION 1: 16th January 2014 - 07:00 GMT/UTC
n SESSION 2: 16th January 2014 - 15:00 GMT/UTC
n DURATION: 1 hour plus Q&A.
R EGISTER TO ATTEND this
Webinar and join ETS Aviation
for this unique Fuel Saving Program
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learn from industry experts how
to structure the perfect fuel saving
program and also see an as live
demonstration of an extremely
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efficiency software solution. Using
their Aviation FUELSAVER software
as a guide you will see how to
monitor the following key elements
of a fuel efficiency project: Key data
requirements and data capture; The
Fuel-saving methodology; How
much time you’ll need to set up a
program; Why you need buy-in
from all departments; Tracking
fuel efficiency at each operational
stage; Calculating actual savings;
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CLICK HERE TO VIEW FULL
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Live THALES EFB Masterclass
Webinar – The Connected EFB
and TopWings Demonstration
n SESSION 1: 30th January 2014 - 07:00 GMT/UTC
n SESSION 2: 30th January 2014 - 15:00 GMT/UTC
n DURATION: 1 hour plus Q&A.
R EGISTER TO ATTEND this
Webinar for an excellent
chance to learn about TopWings,
a new EFB concept from Thales,
providing airlines with a total
end-to-end EFB solution including
software, hardware, services, data
management, integration and
more. During the Webinar and
using the TopWings platform as
a guide, Thales experts talk you
through how to structure the
perfect EFB project. As you know
each EFB project is different for
every operator or airline and as
January and February 2014 will bring further tremendous opportunities for readers to attend
programs covering leading Operations manuals, integrated MRO and Operations software, EFB
and Document management software solutions available on the market today. If you need to
know more about either topic, you’ll save a great deal of time and gain a lot of what you’ll need
to know to inform a good decision by simply attending these informative webinars.
And remember that if you miss a webinar or are reading this after the live webinar has run, you
can still access all of the benefits through a recording of the event –go to www.aircraftit.com/
Operations/Webinars/Past.aspx for how to do that.
SITA Live EFB Connectivity
Masterclass Webinar
(Inc. Demo of AIRCOMConnect)
n SESSION 1: 13th February 2014 - 07:00 GMT/UTC
n SESSION 2: 13th February 2014 - 15:00 GMT/UTC
n DURATION: 1 hour plus Q&A.
R EGISTER TO ATTEND
this Webinar and be
introduced to the benefits of
industry standardization work such
as development of:
• AEEC 841 (allowing the
SITA’s AIRCOMConnect, a new exchange of large volume of data
product in SITA’s e-Aircraft over ACARS or broadband IP
you will see TopWings provides
the flexibility to provide the ideal
solution, whether you are interested
Application Services product
line. AIRCOMConnect facilitates
EFB aircraft applications such as
sub networks);
• AEEC 633 (describing
Aeronautical Operational Control
in Class 1, 2, or 3; have a mixed eTechLog to stay connected to (AOC) XML and ACARS
fleet; have specific software or ground applications, both in-flight message formats)AEEC 619
connection requirements; require and on ground. It leverages (ACARS protocols for avionic
assistance acquiring regulatory autonomous or existing aircraft end systems); and
approval; interested in an iPad/ communication systems over • AEEC 744 (full-format (aircraft)
tablet solution, plus more. ACARS or broadband IP sub printer).
networks. You will see how this
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CLICK HERE TO VIEW FULL (EFB) and learn the vast operating CLICK HERE TO VIEW FULL
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FREE WEBINAR FREE WEBINAR
AIRCOMConnect leverages
 WINTER 2013 | AIRCRAFT IT OPERATIONS | 31

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32 | WEBINARS | AIRCRAFT IT OPERATIONS | WINTER 2013

Past Webinars: building a library of Aircraft Operations IT intelligence

Build your own Flight Operations Software Demo Webinar Library. Search through and sign up to view the convenient video recordings of all previous Live
Flight Operations Software Demonstration and Masterclass Webinars at the following link: www.aircraftit.com/Operations/Webinars/Past.aspx
This exceptional video library contains recordings of Live Software Demonstrations and Masterclasses from the following major IT Vendors: Arconics, Flightman,
AIR SUPPORT, ETS Aviation, BYTRON, Smart4Aviation, Flight Focus, OSyS, FuelPlus, Flygprestanda, Evoke Systems, T&A Systeme, SITA, AvioVision, FLYHT, plus
more. An outline of four recent Webinar Recordings can be seen below.

AVIOBOOK – iPad EFB Software How to Save Fuel - Software

Demonstration and Masterclass Demonstration and
Webinar Recording Masterclass
25th July 2013 26th September 2013

n SESSION OVERVIEW n SESSION OVERVIEW

Register to view this Webinar recording
and join AvioVision for an as live online
demonstration or their Electronic Flight Bag
(EFB) - AVIOBOOK. AVIOBOOK is modular
and designed for a variety of platforms,
both online and offline, including iPad;
desktop and laptop computers; tablets;
and cockpit-installed units. This Webinar
video includes an as live demonstration of
the iPad solution and explains how the EFB
links to the back-office via the AVIOBOOK
BASE ground administration tool. You will
see that EFB software not only eliminates
paper from the cockpit, but also, provides
possibilities to reduce Operational costs,
enhance back-office processes, increase
oversight, limit the risks of human errors
and facilitate regulatory compliance.
Depending on the airline, fuel costs
represent 20% - 40% of the total costs of
an airline. Sign up to view this Webinar
recording and learn how to manage fuel
costs, one of the largest cost factors in
airline operations, and how to leverage
the data collected in the process to help
other stakeholders to generate further
operational efficiency. The Webinar
video will show you how to discover fuel
savings and how to monitor your fuel
efficiency improvement program via a full
demonstration of the powerful Aviaso/Fuel
Efficiency software solution. The Webinar
will also show you how other airlines have
achieved significant fuel savings by using
the Aviaso software.

INTERACTIVE INTERACTIVE
VIEW WEBINAR DETAILS VIEW WEBINAR DETAILS
CLICK HERE TO VIEW THE CLICK HERE TO VIEW THE
WEBINAR RECORDING WEBINAR RECORDING
 WINTER 2013 | AIRCRAFT IT OPERATIONS | WEBINARS | 33

About the Live Software Demonstration Webinar Recordings How it works.

Whether you missed them the first time around, need to refresh your understanding of available systems
before making a key decision or if you are building a reference portfolio of relevant knowledge, these past
webinar recordings will add vital market intelligence to your established professional skills. They’ll improve
and sharpen your awareness of available solutions and add to your knowledge store. You’ll gain an
overview of the major Flight Operations software systems on the market today, from the world’s leading
IT Vendors, and all at a time and a place compatible with your busy schedule. Each demonstration lasts
1 hour, providing airlines and aircraft operators with the perfect introduction to each Flight Operations
software solution demonstrated.
• Visit: http://www.aircraftit.com/Operations/Webinars/Past.aspx
• Use the scroll option or view the details of the latest recorded sessions on the right and select a
Webinar recording you would like to view.
• Next click ‘Register for Recording’ and enter your details.
• Once approved the video file will appear in your Member’s Area at the Aircraft IT website.
• You can then view the Webinar recording as many times as you wish, share it with your colleagues
and retain it as part of your own market intelligence reference library.

OSyS Live Fuel Management Flight Load Planning and

Masterclass Webinar - Next Automated W&B Software
steps in operational efficiency Demonstration
10th October 2013 24th October 2013

n SESSION OVERVIEW n SESSION OVERVIEW

As a pioneer of fuel management Register to view this Webinar recording,
analysis technology for the aviation and join Smart4Aviation for a full
market, OSyS have gained invaluable overview and as live demonstration of
experience in implementing and helping
Smart LOAD, their exciting new software
airlines achieve the maximum benefit
out of a fuel management solution. Sign solution developed with Alaska Airlines
up to view this Webinar Recording for an and also used by Air Canada. Smart
insight into how far fuel management LOAD is the world’s first truly exception
initiatives can be taken and what other based weight and balance and load
factors need be considered to fully planning system ensuring that the best
optimize airlines’ operations. During operational and most economical loading
the Webinar, OSyS experts walk you solution is used for each aircraft. The
through how to structure the ideal fuel Webinar video will show that by using
management program, and interpret
and use the data leveraged from the this sophisticated software, loading
fuel management process to further restrictions, irregularity handling, and
enhance operational efficiency. You will direct communication are no longer
see how airlines such as easyJet, Etihad challenges for any airline. You will see
and Qatar Airways have benefited from how to fully automate and optimize
this process. the load planning activity, engaging
agents only when economic or loading
irregularities occur.

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CLICK HERE TO VIEW THE CLICK HERE TO VIEW THE
WEBINAR RECORDING WEBINAR RECORDING
34 | TENDERS | AIRCRAFT IT OPERATIONS | WINTER 2013
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
Operations Software Tender Upload
Aircraft IT website Operations Software Tender Upload function puts your
requirements in front of all the leading Flight Operations IT Vendors.
T HE AIRCRAFT IT Tender Upload function
allows Airlines and Aircraft Operators the
opportunity to send their software requirements to
30+ of the world’s leading Flight Operations IT
Vendors at the click of a mouse. It’s all of a piece with
Aircraft IT’s mission to put readers in front of as many
opportunities as possible to maximise their
professional effectiveness; this time by linking to other
professionals with a proven track record of matching
complex requirements with effective solutions.
Whether you are looking for EFB software and
hardware (Class I, II, III), iPad Solutions for
the Flight Deck, Flight Planning Software, Fuel
Saving Solutions, Crew Scheduling Software, this
Tender upload feature will allow you to send your
requirements to all the major IT Vendors at the same
time... and it’s not rocket science! In fact, it couldn’t
be easier.
HERE’S HOW IT WORKS:
• Visit the Tender Upload page at the Aircraft IT
Operations Website by clicking here.
• Login below with your Aircraft IT Membership
details. If you are not a member click on sign up
and enter your details - it is free to join. If you are
already logged in click on ‘Upload Tender’ below.
• Fill in the Tender Upload form and upload a PDF
document of your requirements. Under the ‘Software
Type’ section, which ever box you tick sends your
Tender to all the IT Vendors in that section of the
Aircraft IT website.
• Click ‘Upload Tender’ and your information will be
sent to the key contacts at the IT Vendors.
Once the Tender has been uploaded the IT Vendors
will very soon send you details about their software
and product solutions that would be suitable to address
your requirements.

…your
next step
Aircraft IT Operation ‘Vacancies’
on the website highlights real
opportunities with great businesses
looking for the best professionals
AVIASO
Aviaso
connecting aviation and software
SOFTWARE ENGINEER (JAVA)
If you...
• Are a passionate software developer;
• Have solid experience in Java or C++;
• Have deep interest in computer science — both
technical and practical;
• Are inspired by aviation;
• Care about the environment;
• Are interested to understand and work on
sophisticated topics such as airline fuel efficiency;
and…
• Would like to work in a company, where what you
do matters and is well recognized…
...then we are looking forward to hearing from you!
CLICK HERE FOR MORE DETAILS
WINTER 2013 | AIRCRAFT IT OPERATIONS | VACANCIES | 35
CLICK HERE FOR FULL SOFTWARE DETAILS AND FOR A DEMO
TARGETED OPPORTUNITIES
Considering your next career move? At Aircraft
IT Operation ‘Vacancies’ great businesses flag up
opportunities that need experience and skills like
yours: or you can simply use us for overview of the
market.
Aircraft IT Operations is the specialist website and
publication for your sector so you won’t have to
trawl through a host of general vacancies to find
the aviation operations IT ones that need your skills
and will advance your career.
JOB ALERTS FOR FIRST SIGHT
As well as listing current career opportunities,
Aircraft IT Operation ‘Vacancies’ also lets you sign
up for ‘Job Alerts’, to receive email alerts, making
you among the first to learn about the latest
FUEL
opportunities and in pole position to put yourself
forward.
CAREER OPPORTUNITIES Analyze fuel
CURRENTLY ON THE WEBSITE
INCLUDE THE FOLLOWING SO SIGN consumption
UP NOW BY CLICKING HERE
Reduce your fuel costs Discover fuel
savings
AVIASO The fuel conservation solution from Aviaso provides a 
Aviaso
connecting aviation and software
full range of data analysis, reporting, and monitoring 
tools to help airlines save fuel and reduce emissions.  Monitor progress
It contains more than 100 ready-made reports, which  of initiatives
AUTOMATION QA ENGINEER
allow  an  airline  to  thoroughly  understand  the  fuel 
consumption  and  to  identify  potential  fuel  savings. 
If you...
• Are passionate about reducing manual work through The Aviaso software also helps to really achieve these  Communicate
automation; savings  by  rigorously  monitoring  the  various  fuel 
• Have solid experience in software testing; results
• Are meticulous about quality and have a good eye saving  initiatives  for  each  and  every  flight.
for detail;
• Are inspired by aviation;
• Care about the environment;
Aviaso
• Are interested to understand and work on CLICK HERE
sophisticated topics such as airline fuel efficiency; for more information
and…
• Would like to work in a company, where what you www.aviaso.com
do matters and is well recognized… connecting aviation and software
...then we are looking forward to hearing from you!
Aviaso Inc. · Huobstrasse 10 · CH-8808 Pfaeffikon · Switzerland · Phone: +41 55 422 0000 · www.aviaso.com · info@aviaso.com
CLICK HERE FOR MORE DETAILS
36 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | WINTER 2013
Operations
Software
Directory
Key ‘at-a-glance’ information from the world’s
leading Operations software providers.
From Electronic Flight Bags (EFBs) to Fuel
Management Systems; From Flight Planning
Solutions to Operations Cost Management —
the leading IT vendors below can cater for
all requirements.
Want to keep up
with IT developments?
Subscribe for FREE to AircraftIT eJournal Operations
today to receive all future eJournals!
For case studies, keynote white papers,
latest news & technology; all the knowledge you need.
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AircraftIT: All about Solutions for Airlines and Aircraft
ACFT PERFO AIRLINE CONTROL SOFTWARE
W: www.actperfo.com W: www.airlinecontrol.com
T: +352 26 12 94 T: +48 22 2095035
E: info@ actperfo.com
E: contact@airlinecontrol.com
Company formed: 1999. Office Location: Steinfort, Luxembourg
Company formed: 2005, Office Location: Poland (Warsaw), UK (London), Marocco (Casablanca),
Number of Modules................10
USA (New York), Argentina (Buenos Aires)
Key Business/Software Areas
• WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft Name of Product Marketed
• All A/C Types TO. & LAND. Performance soft • ACS System
• EFB SOFTWARE SUITE Number of Modules................16
• Operational support in Performance and Operations
• EFLS Electronic loading system ground operations Key Business/Software Areas
ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related • Flight Operations, OCC Flight Dispatch, Crew Support with Duties autoplanner
support since start up in 1999. Our products are in continuous evolution in order to adapt to new • CAMO (Part-M) and Maintenance (Part-145)
regulations or practices in this rapidly changing business. We use our expertise to help the customers and
our commitment is to find the best solution for any challenge an airline could face. Safety is a major • Safety Management System (SMS) & QMS
concern of our ACFTPERFO team and our airport database has been developed to be the best on the
market. It is maintained up to date using extremely efficient tools which guarantee the highest level of
• Handling, Fueling, Training (CBT Platform)
• Tickets & Booking (Revenue Management, Tarrif Engine)0
accuracy and follow up.
A specialized IT company engaged in software development for the airline. The main product is the ACS
Click Here for Software/Product Details
Click Here to Request Private Demo
System, consists of 16 modules. There are optional modules: OPS (including OCC Flight Dispatch, NTO,
FLIGHT INFO PAX OPS, MCC), CREW, CAMO (Part-M), LINE MAINTENANCE (Part-145), FLEET MANAGEMENT,
AIRCORE SYSTEMS GMBH HANDLING, FUELING MANAGEMENT QMS, SMS, TRAINING, TICKETS & BOOKING and built-in modules:
W: www.aircore.aero DOCUMENTS MANAGEMENT, LOGISTICS, COMMERCIAL, FINANCE SUPPORT, SYSTEM ADMINISTRATOR. System
is designed for small and medium-sized airlines cover in full all aspects of managing and supporting the
T: +49-2992-9771-40 airline. YOM 2012. Uses the latest technology – mainly Mictosoft and Apple. Three platform for user: PC,
E: info@aircore.aero WWW, iPad/iPhone. Scalable and open integration with other systems existing in the airline. For data
Company formed: 1992 security, each client can use an online database replication.
Office Location: Fuerstenberger Strasse 70, DE-34431 Marsberg, Germany
Name of Product Marketed Click Here for Software Details
• AS – FlightBag 3.0 Click Here to Request Private Demo
Number of Modules..................6
Key Business/Software Areas
• Library
• CrewBriefing
AIR SUPPORT A/S
W: www.airsupport.dk
T: 0045 7533 8889
• JourneyLog
• TechLog E: pps@airsupport.dk
• LeastCostRouting Company formed:1988; Office Location: Billund, Denmark
• PostFlightAnalysis
Name of Product Marketed
The aircore_systems GmbH is a part of the PAS-IT-Group founded in 1992 and located at Marsberg,
Germany, close to airport Paderborn (PAD / EDLP). Subject of the business is to provide suitable and • PPS - Preflight Planning Solutions, CrewBriefing
affordable software solutions and consulting for the airline industry. The major difference to other
Key Business/Software Areas
companies is our combination of IT knowledge on the one hand and airline knowledge on the other hand
as several staff members hold a valid captains rating on transport category aircraft in addition to their • Flight Planning
academic degrees. The main software application of aircore_systems which is in use since many years at • CrewBriefing facilities
several regional airlines is the EFB solution: AS – FlightBag 3.0. In addition to the aircore_systems core
modules several third party airline specific applications can be fully embedded into this software suite AIR SUPPORT specializes in the provision of pc-based flight planning software systems with integrated
environment. These are for example the applications of the two primary navigation software providers,
the cost index applications, T/O performance tools, reporting tools and so on. The integrated Least Cost
web-based CrewBriefing — PPS and CrewBriefing - services to private and commercial business aircraft
operators, regional/charter/cargo/national airlines, military/utility operators and flight service providers.
Routing Table administrates all data transfers including the data of the third party applications and
minimizes the transfer costs significant. The workflow optimization - resulting in an efficiency gain and Today, PPS is used by aircraft operators throughout 32 countries operating more than 3000 turboprop and
jet aircraft daily consisting of more than 350 different aircraft types and versions.
cost reductions - is the main aim of the AS – FlightBag 3.0 Suite. This goal is realized by a seamless
information transfer between all participating members like operations control, cockpit, maintenance,
back office, authorities and others parties. Trust center proven eSignatures can be assigned to all legal PPS is powered by LUFTHANSA Systems FlightNav worldwide navigation data including all global route
relevant activities and workflows and make sure that paper based work can be substituted fully by restrictions, worldwide updated NOTAMs, Surface Weather data and Wind and Significant Weather charts
electronic workflows.. based on original source data.
Click Here for Software Details Click Here for Software Details
Click Here to Request Private Demo Click Here to Request Private Demo
 WINTER 2013 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 37

ARCONICS AVIOVISION NV THE BOEING COMPANY

W: www.arconics.com W: www.aviobook.aero W: www.boeing.com/boeingedge/informationservices
T: (00353) 1611 4625 T: + 32 16 29 89 80
E: info@arconics.com E: TheBoeingEdge@boeing.com
E: info@aviovision.aero
Company formed: 2001; Office Location: Dublin, Ireland Company formed: 2010; Office Location: Leuven, Belgium Company formed: 1916
Name of Product Marketed Name of Product Marketed Key Business/Software Areas
• Manual Manager, AirPortal, EFB Viewer • AVIOBOOK / EFB for Airlines & Business Aviation
Number of Modules..................5 • Electronic Flight Bag Solutions
Number of Modules................10
Key Business/Software Areas • Flight Operations Solutions
Key Business/Software Areas
• EFB Document Management • Main Boeing offers the industry’s broadest range of aviation services to provide our customers the ultimate
• Airline content management • Operational Flight Plan competitive advantage. We call this the Boeing Edge. In the information services field, we are keenly
• Flight crew notices management • Briefing
• Mobile document viewer apps focused on addressing our customers’ continuous need for integration and optimization of information.
• Weight & Balance
• EFB document viewer • Charts Using data, software, analytics and IT infrastructure, we connect airplanes, operators and data. We strive
Arconics is a leader in content management software and services for airline operators. Our team has • Performance to enable smart and informed decision-making to take operational efficiency of their aircraft fleet and
over 10 years of world-class expertise in airline operations and document standards, web and mobile
• Reports operations to the next level.
applications and XML data processing. Arconics provides EFB Document Management for Notices, Manuals
and Forms on EFB Class 1, 2 & 3, Web and Mobile.
• Library
• Tools Click Here for Software Details
Arconics products reduce costs, improve efficiency, and ensure regulatory compliance. Thousands of • EFB Ground Administration Tool Click Here to Request Private Demo
flight and ground operations staff, pilots and cabin crew depend on Arconics products to help safely and
AvioVision N.V. is a young Belgian company that is offering an innovative and comprehensive EFB
efficiently operate their fleets every day.
Click Here for Software Details
solution, by facilitating integration of technologies in its EFB products, combining them with operational DAC INTERNATIONAL, INC.
excellence into smart solutions for front line and back-office staff.
Click Here to Request Private Demo W: www.dacint.com
Click Here for Software Details
AVIASO INC. Click Here to Request Private Demo T: +512-331-5323
W: www.aviaso.com E: info@dacint.com
T: +41 55 422 0000
AVIIT LTD
W: www.aviit.com Company formed: 1984; Office Location: Austin, Texas
E: info@aviaso.com T: +44 (0)1383 620922
Company formed: 2003; Office Location: Pfaeffikon, Switzerland Name of Product Marketed
E: info@aviit.com • Electronic Flight Bag, GDC64 (Tablet to Aircraft Interface unit)
Name of Product Marketed
Company formed: 2004; Office Location: Fife, Scotland.
• Airline Portal, Fuel Efficiency, EU-ETS, ART-Aviation Reporting Tool, Additional Products. DAC International, Inc. specializes in Avionics systems for a wide range of aircraft including major and regional
Number of Modules.............. n/a Name of Product Marketed
• Archimedes & eMan airliners. We offer cockpit system upgrades to meet new operational requirements as well as replacement
Key Business/Software Areas for older systems. In-house capabilities include a range of analog-digital (A/D), digital-analog (D/A), digital-
• Airline Portal Number of Modules..................2
• Fuel Efficiency Key Business/Software Areas digital (D/D) converters, Electronic Flight Bags (EFB) and Tablet to Aircraft Interface Units. (TAIU)
• EU-ETS • ACARS data management - Archimedes Talk to us about anything from FMS, Cockpit Displays, CVR/FDR, Cabin Passenger Briefing systems, ARINC 615
• ART - Aviation Reporting Tool • ACARS Technical Consultancy
• Additional Products • Technical publications Distribution - eMan data loaders and more. Certification and integration packages can be included.
Aviaso is an international software company developing products exclusively for the aviation industry. • Document Acknowledment - eMan Read & Sign Click Here for Software Details
The focus of Aviaso is on complex, operational aviation topics, such as Fuel Efficiency, EU-ETS,Aviation • IT systems management & support Click Here to Request Private Demo
Reporting, and Crew Communication. Additionally, Aviaso has a long experience in integratingaviation IT AviiT is exclusively focused on the provision of software solutions to the aviation sector.
systems and also develops the Aviation Portal - a leading intranet solution for aviation companies. Drawing upon data sources such as ACARS, Archimedes provides a powerful capability to capture, analyse
Furthermore, Aviaso maintains data centers in Switzerland and Sofia and provides customized
hostingsolutions for aviation companies.
and present valuable, real time data in a clear and flexible format to Operation and Engineering teams.
eMan provides an efficient capability for the distribution of technical publications across the maintenance
Want to keep up with IT developments?
Aviaso has its head office in Switzerland and a software development center in Sofia/Bulgaria. The and repair estate. Used by aircraft operators and 3rd party MROs alike, eMan unlocks the benefits of
companywas founded in 2003 by Nicola Fantini, Rudolf Christen, Georgi Mitov, and Ivan Markov and has smooth and efficient distribution of engineering and process documentation. eMan is available as an
nowa total staff of 23 employees.. on-premise or hosted offering for complete deployment flexibility. Subscribe here for free – it takes a few moments.
Click Here for Software Details Click Here for Software Details AircraftIT: All about Solutions for Airlines and Aircraft
Click Here to Request Private Demo Click Here to Request Private Demo
38 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | WINTER 2013

EASYBROWSE GMBH EVOKE SYSTEMS FLIGHT FOCUS

W: www.easybrowse.com W: www.evoke-systems.com W: www.flightfocus.net
T: +49 385 343146-20 T: +44 (3)456 521240 T: +65 6419 5299
E: imke.koop@ovidius.com E: info@evoke-systems.com E: sales@flightfocus.net
Company formed: 1994; Office Location: Schwerin Company formed: 2001; Office Location: Norwich, England Company formed: 2007; Office Location: Singapore (HQ), Jakarta and Bandung, Kuala Lumpur
Name of Product Marketed Number of Modules.............. n/a Name of Product Marketed
• TCToolbox Airline Edition Key Business/Software Areas • The Flight Focus PLATFORM™
• Training Records and Expiry Management Number of Modules.............. n/a
Number of Modules.............. n/a
• Cabin Crew Flight Reports Key Business/Software Areas
Key Business/Software Areas • Journey Log and Fuel Analysis • Electronic Flight Bag
• EFB Software Solutions • EU-ETS Management • Avionics Systems Integration
• Digital Documentation Management • Document Library and Notices • Flight Operations Support Services
• Communication Optimisationy Evoke Systems is a British software company founded in 2001 to provide innovative, cost effective • Applications Services Provider (ASP)
With the electronic publishing solution from EasyBrowse you create electronic publications ready to use solutions to the airline industry.  EFOS (Electronic Flight Operations System) is a web-based crew portal • Flight Operations Consultancy
on EFBs, in the Intranet or on iPads. and flight operations management system with supporting mobile device software for use as part of an Flight Focus has been a supplier of innovative, leading edge Avionics and Electronic Flight Bag solutions
• Powerful search options EFB solution. and associated Flight Operations Support Services to the global aviation industry since 2007. Flight
• Virtual publications based on aircraft type / registration Evoke Systems has clients in both the commercial and business aviation sectors operating from the Focus employs over 130 staff who are engaged in a wide range of activities directly related to the
• Automatic database updates UK, Europe and the Middle East. They include start-ups and established airlines looking to streamline design, development and delivery of its avionics solutions; this includes hardware and software design
• Incremental updates their processes. Our customers tell us that we provide exceptional levels of support and provide creative & development, manufacturing and maintenance, Flight Dispatch services & support, and global Sales &
• Bookmarks, notes solutions to their problems. Marketing teams.
• Zero footprint installation Click Here for Software/Product Details Headquartered in Singapore, Flight Focus has further office locations in Kuala Lumpur, Malaysia and
• Distribution management and monitoring Indonesia (Jakarta and Bandung) dedicated to research and development, software and hardware design,
• Support any SGML/XML structure plus a wide varity of their formats (PDF, graphics and video)
Click Here to Request Private Demo
and technical support.
Click Here for Software Details FLATIRONS SOLUTIONS Click Here for Software/Product Details
Click Here to Request Private Demo (Formerly InfoTrust Group) Click Here to Request Private Demo
ETS AVIATION LTD. W: www.flatironssolutions.com, www.techsightx.com FLIGHTMAN
W: www.etsaviation.com T: +1.303.627.6535 W: www.flightman.com
T: +351 91 580 1007 E: Julie.Fouque@flatironssolutions.com T: +353 1 8061000
E: dscarlisle@etsaviation.com Company formed: 1994, Office Locations: Irvine, CA, Boulder, CO, Superior, CO, Phoenix, AZ, E: info@flightman.com
Company formed: 2009; Office Location: Gibraltar, UK Austin, TX, Arlington, VA, Shanghai, China, London, UK Company formed: 2000; Office Location: Dublin, Ireland (HQ)
Name of Product Marketed Name of Product Marketed
Name of Product Marketed • Flightman™ Electronic Flight Folder
• Aviation FuelSaver™, Aviation Footprinter™, TechSight/X® Suite of Products Number of Modules................11
ETS Support Service Number of Modules.............10+ Key Business/Software Areas
Number of Modules..................2 • Flightman™ connects aircraft to airlines’ backend systems via onboard EFB software
Key Business/Software Areas
Key Business/Software Areas • Content Management System (CMS) applications and provides airlines with significant costs savings in both Flight
• Fuel-efficiency Software Solutions • Interactive Electronic Technical Publisher (IETP) Operations and Maintenance
• EU ETS Data Management and Reporting Verificiation Software • Maintenance & Engineering • Flightman™ runs on all classes of hardware (FAA EFB Class 1, 2, or 3)
• Fuel Saving Consultancy • Flight Operations • Is independent of hardware vendor
• ETS Data management consultancy • Tablet Solutions & Mobility • Supports all aircraft types
Flatirons Solutions provides information management consulting services and solutions, including
• Is able to host third party applications and is independent of operating system
ETS Aviation Ltd. are specialists in fuel-efficiency programmes and emissions data management.
transformational outsourcing services for technical and training information for Fortune 500 and other AMT (Aircraft Management Technologies) was founded to address the need in the market for an electronic
Since early 2009 our team of aviation specialists and software designers has helped hundreds of companies in the aviation and aerospace, enterprise, government, high-tech, and publishing and media means of capturing and reporting data between aircraft and central back office systems. Flightman™
aviation operators all over the world. We work with airlines, business aviation operators and trip support industries — helping our customers deliver the right information, at the right time, to the right people. represents a common sense application of emerging technologies that can automate existing processes
companies. And we make their life easier. in the cockpit, cabin and on the ramp, in turn reducing costs. AMT’s Flightman™ product is a complete
The TechSight/X suite of products is the leading independent solution for technical information Electronic Flight Bag (EFB) software solution. Flightman™ enables airlines to be compliant in all aspects of
We created the ground breaking Aviation FuelSaver™, software and consultancy programme - the easiest management developed specifically for the aerospace industry. For more than 25 years, the world’s onboard flight operations in a cost effective manner and provides a platform for future revenue generation
to use and lowest cost fuel efficiency system on the market - having already launched a software and largest airlines and aerospace manufacturers have relied on the TechSight/X suite of products to create, applications in the cabin. AMT’s patented, award-winning Flightman™ software comprises three main
consultancy solution called Aviation Footprinter™, for managing EU ETS (Emissions Trading Scheme) manage, and deliver large volumes of technical information in support of the production, operation, and elements: 1) a set of onboard software applications, 2) a ground server for the management of EFBs, and 3)
requirements. maintenance of aircraft throughout their lifecycle. . capabilities for optimized communications between the onboard software and ground systems.
Click Here for Software Details Click here for software details Click Here for Software Details
Click Here to Request Private Demo Click here to request private demo Click Here to Request Private Demo
 WINTER 2013 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 39

FLYGPRESTANDA AB G-AERO DIVISION OF GRANDTRUST IFR SKEYES

W: www.flygp.se INFOTECH PVT LTD W: www.ifrskeyes.com
T: +46 40 642 00 10 W: www.g-aero.com T: +33 (0) 562 74 75 00
E: sales@flygp.se T: +91 9995801266 E: commercial@ifrskeyes.com
Company formed: 1969; Office Location: Malmö/Sweden, Connecticut/USA E: raju.v@grandtrustinfo.com Office location: HQ: Colomiers / France. Offices in Moscow ; Singapore ; Quito (Ecuador)
Name of Product Marketed Company formed: 2008; Office Location: Cochin, India Name of Product Marketed
• Airport Analysis, Performance GURU, FOCS Name of Product Marketed • AMASIS –> 7 core modules + 6 add-ons
Number of Modules.............. n/a • G-COMS Airline Cost & Contract Management System • KEOPS –> 8 core modules + 11 add-ons
• G-RPS Airline Route Profitability System • IBIS –> 6 core modules
Key Business/Software Areas • G-ARMS Airport Revenue & Contract Management System
• Aircraft Performance Services Number of Modules................13
• G-GRMS Ground Handling Services Revenue & Contracts Management System
• Flight Planning Software Key Business/Software Areas
Number of Modules.............. n/a
• Performance Engineering • Flight Scheduling and Flight tracking
• Special Performance Calculations Key Business/Software Areas
• Crew rostering / Management
• Engine Failure Procedures • Airline Contract Management
• Airline Cost Management, Budgeting and MIS/Dashboard Reporting • Communication management (movements, load, ATC slots, web based crew portal)
Flygprestanda AB, a pioneer in aircraft performance calculations, was founded 1969.
• Airline Route Profitability • Budgeting and post flight analysis
For over 40 years Flygprestanda has been in the forefront of providing aircraft operators of all kind with • Airports / GHA Contracts Management • Business intelligencee
high quality services. Today Flygprestanda is serving around 200 customers worldwide from the head • Airports / GHA Revenue Management KEOPS as a complete information system is the spine of Airline operations. The information is controlled
office in Malmö, Sweden and continues to lead innovation in this part of the aviation industry with its G-AERO offers a suite of innovative software products for Airline, Airports and Ground Handling Agents and enhanced as the events occur (Flight scheduling, Crew management, Logistics, Flight tracking,
well known Airport Analyses, Performance GURU and Flight Operations Control System (FOCS). for their Contracts, Cost and Revenue Management. G-AERO product suite not only helps to implement Performances, DOC Analysis …) to analyse the activity and monitor associated costs. These financial data
High quality performance calculations for take off and landing are essential for safe flight operations and proven industry best practices but also assures direct financial benefits. G-AERO uses latest, secure enrich a database to generate budget simulations, or hypothetic flight quotation. The combination of the
a modern flight planning solution is the key to achieve the most cost efficient operations possible. Microsoft .Net technology in developing its solutions. G-AERO believes in providing best value for money 19 modules and add-ons of this integrated software ensures the company a full operational and financial
for their customers and there by ensures quick ROI. control of the whole activity. Powerful communication functions spread and automatically integrate the
Click Here for Software Details messages linked to the different operational participants (services, crew, suppliers, IATA)..
Click Here for Software Details
Click Here to Request Private Demo Click Here to Request Private Demo Click Here for Software/Product Details
FUELPLUS SOFTWARE GMBH IDMR SOLUTIONS
Click Here to Request Private Demo
W: www.fuelplus.com
T: +49 (511) 496050
W: www.IDMR-Solutions.com OVIDIUS GMBH
E: info@fuelplus.com T: 347-565-4367(IDMR) W: www.ovidius.com
Company formed: 2000; Office Location: Hannover (Germany), Brasov (Romania), E: irevivo@IDMR-Solutions.com T: +49 30 4081895-0
Johannesburg (South Africa), Boston (USA) Company formed: 2008; Office Location: Cochin, India E: imke.koop@ovidius.com
Name of Product Marketed Company formed: 1996; Office Location: Berlin
Name of Product Marketed
• FuelPlus Name of Product Marketed
• InForm
Number of Modules................15 • TCToolbox Airline Edition
Number of Modules.............20+ Number of Modules........... n/a+
Key Business/Software Areas
• Fuel and Operational Analysis Key Business/Software Areas Key Business/Software Areas
• Emission Monitoring & Reporting • Technical Manuals • EFB Software Solutions
• Fuel Supply Management • Ground Ops • Digital Documentation Management
• Fuel Operations Support • Audits • Communication Optimisation
• Fuel Accounting TCToolbox Airline Edition is a comprehensive package consiting of tools that support the complete
• Distribution
FuelPlus, a leading provider of fuel management IT solutions for the global aviation industry, enables workflow of the manual creation and distribution process: TCToolbox being an approved and robust
airlines to implement and operate sophisticated fuel management processes which improve internal IDMR is a global provider of easy to use and all encompassing Technical Documentation Management
Content Management System (CMS); SGML-/XML-based CMS; Versioning, access control; Rights
efficiencies, and achieve substantial savings. Solutions which have been designed exclusively for Fleet operators, MRO providers and OEM management; Supports any graphics format; Importing of Excel tables; Re-use of information modules
FuelPlus consists of a set of modules to handle fuel planning, tendering, contract management, inventory organizations. IDMR’s Technical Documentation Management Solutions have proven success in increasing and graphics; Effectivity management; and Automatic generation of change marks
and supply chain management, operations, tankering, EU ETS emissions monitoring and reporting, operational performance and decreasing operational cost while insuring airworthiness, safety and The powerful typesetting system TopLeaf from Turnkey supports the automatic generation of PDF files and
prepayment, and accounting. regulatory compliance. revision packages.
Click Here for Software Details Click Here for Software Details Click Here for Software Details
Click Here to Request Private Demo Click Here to Request Private Demo Click Here to Request Private Demo
40 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | WINTER 2013

NAVTECH, INC. OPEN AIRLINES PACE GMBH

W: www.navtech.aero W: www.openairlines.com W: www.pace.de
T: +1 519 747 1170 T: +33 531 61 52 10 T: +4930293620
E: info@navtech.aero E: amaury.defenoyl@openairlines.com
Company formed: 2006; Office Location: 1 rue Baour Lormian 31000 Toulouse
E: info@pace.de
Company formed: 2002; Office Location: Waterloo, Canada; Surrey, UK; Kista, Sweden Company formed: 1995; Office Location: Berlin (Germany), Seattle (USA)
Name of Product Marketed Name of Product Marketed
• Aircraft Performance Family: ToDc, Weight & Balance, Airport Obstacle Database, Driftdown • SkyBreathe Fuel Efficiency ; Crew Intelligence ; OptiFleet; CrewPad Name of Product Marketed
Data, WiFly. • Charts Family: Aerocharts, Enroute Charts, eCharts, iCharts• Crew Family: Navtech Number of Modules..................5 • Pacelab CI OPS, Live View, Trajectory Designer, EFB Data Recorder, Post Flight Server
PBS, Navtech Optimizer + partner offerings from IBS, IBR and eTripTrader • Electronic Flight Key Business/Software Areas Number of Modules..................3
Bag - solutions for viewing Navtech eCharts, Aircraft Performance products, and Navtech Flight • Crew Efficiency Key Business/Software Areas
Plan via EFB • Flight Planning Family: Navtech Flight Plan + weather services • Navigation • Fuel Efficiency • Cost Index Operations
Data: data from suppliers such as: GE, Honeywell, ARINC, Universal etc. • Fleet Efficiency • Fuel Efficiency Monitoring
Number of Modules..................6 • EU-ETS • Electronic Flight Bag
Key Business/Software Areas • Cabin Crew CRM • Takeoff and Landing Performance
• Aircraft Performance OpenAirlines was founded in 2006 by former airline operations top executives with the vision to • Cabin Configuration
• Flight Planning bring innovation to the industry. We are committed to approach our customers with great listening
• Flight Dispatch and Weather & NOTAM Working with leading OEMs, engine manufacturers and airlines for more than 15 years has enabled
skills and professionalism to deliver results and added value and by combining unique business and IT
• Crew Scheduling/Planning PACE to develop a range of innovative products that directly respond to the trends and challenges of the
skills, OpenAirlines proposes innovative solutions to reduce costs and bring a competitive advantage to
• EFB Software Solutions international aviation community. PACE closely collaborates with performance engineers, senior training
our customers.
• Weight & Balance captains, fuel conservation and operational efficiency managers and consultants to deliver real solutions
We believe that innovation is very important with more than 25% of turnover devoted to R&D – we have for real people. PACE’s portfolio of flight operations solutions is designed to support airlines’ universal
Navtech, Inc. is a leading global provider of flight operations solutions, serving more than 350 airlines and aviation
services customers. Navtech’s product suite includes aeronautical charts, navigation data solutions, flight planning, also won the award for Best Innivative company at AGIFORS Crew for 2008 and 2010. efforts to improve their daily operations, strategic planning and operational efficiency and to offset high
aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. Many of fuel prices and environmental demands with a more effective fuel management.
Navtech’s products can be configured as part of an EFB solution, including take-off data calculation, weight and
Click Here for Software Details
balance, and aeronautical charts. These products, supported by Navtech’s AS9100 and ISO:9001 certification, Click Here to Request Private Demo Click Here for Software Details
directly support millions of flights each year and help Navtech customers maximize efficiency, reduce costs, ensure Click Here to Request Private Demo
compliance with complex national and international safety regulations, and effectively deliver their services. OPTIMIZED SYSTEMS AND
Click Here for Product Details SOLUTIONS (OSYS) SCANDINAVIAN AVIONICS A/S
Click Here to Request Private Demo W: www.o-sys.com W: www.scanav.com
T: +1 703 889 1300 T: +45 7950 8000
NVABLE LTD E: osysaviation@o-sys.com E: sa@scanav.com
W: www.nvable.com Company formed: 1999; Office Location: HQ Reston, VA; Houston, TX; Company formed: 1978; Office Locations: Denmark, Sweden, Norway, Greece, Bahrain, India
T: +44 141 280 0050 San Diego, CA; Indianapolis, IN; Derby, UK; Bristol, UK; Gateshead, UK; Singapore; Qatar and Malaysia
E: contact@nvable.com Name of Product Marketed Name of Product Marketed
Company formed: 2005. Office Location: Glasgow, UK • Fuel Management and Optimization; Emissions Trading Scheme MRV; Electronic • Scandinavian Avionics’ Tablet Based EFB Solution
Name of Product Marketed Flight Bag (EFB); Asset and Equipment Health Monitoring; MRO Business and Parts Number of Modules.............. n/a
• Appixo, Appixo ETL Management; JetSCAN® Engine Health Monitoring
Key Business/Software Areas
Number of Modules..................4 Number of Modules.............. n/a • Electronic Flight Bag Solutions
Key Business/Software Areas Key Business/Software Areas • Avionics Certification
• Electronic Technical Log • Fuel Management/Optimization • Avionics Installation
• Alternative Training & Qualification Programme (ATQP) • Emissions MRV • Avionics Maintenance, Repair & Overhaul
• Station Operational Compliance (SOC) • Electronic Flight Bag/EFB
• Avionics Training
• Management Dashboards & Analysis • Equipment Health Monitoring
• MRO Business and Parts Management Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which
NVable (pronounced “enviable”) was founded as a specialist software development consultancy creating provides the functionality to meet today’s operational requirements of airlines and aircraft operators and
bespoke solutions that allow customers to exploit the full value of their operational data. NVable now With a heritage of providing IT value-added services for the Rolls-Royce aftermarket, and delivering services
in addition is simple to upgrade in the future to meet coming requirements.
also offers its own software products. NVable recently launched Appixo – a platform that combines large commercially since 1999, Optimized Systems and Solutions (OSyS) has proven solutions for commercial
scale data handling with a framework to support multiple mobile data acquisition applications. aviation and defense. OSyS provides a complete range of best-in-class aviation services to enhance fleet The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with
The Appixo ETL is one such application, first launched in May 2012 with BA CityFlyer. NVable is now performance and business operations. OSyS monitors more than 9,000 engines belonging to hundreds of a data integration center and a communication unit installed in the avionics compartment. The data
expanding its suite of aviation focussed applications. The growing list now includes ATQP and SOC civil aviation customers, helps meet compliance requirements with our products and services. Customers are integration center is used for power, aircraft interface and server capability and the communication
Management. The data gathered from each application is fed into the Appixo analysis platform to feed able to increase availability of their critical assets, minimize risk and operational disruption, simplify data unit enables and controls the data communication between the EFB system and the airline’s ground
the Management Dashboard & Analytics. This allows for real-time analysis of aircraft status, fuel burn/ management to gain more value from IT investments, and improve operational efficiency. infrastructure.
uplift, defects, Out of Phase Maintenance etc.
Click Here for Software/Product Details Click Here for Software Details Click Here for Product Details
Click Here to Request Private Demo Click Here to Request Private Demo Click Here to Request Private Demo
 WINTER 2013 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 41

SHEOREY DIGITAL SYSTEMS LTD. SMART4AVIATION THALES

W: www.sds.co.in W: www.smart4aviation.aero W: www.thalesgroup.com/aerospace
T: (+91-22) 2281 9198/ 2281 1086 T: +31 20 654 1824 T: +33 (0)5 6119 65 00
E: contact@sds.co.in E: info@smart4aviation.aero E: topwings@thalesgroup.com
Company formed: 2009; Office Location: Amsterdam, The Netherlands; Kraków and Gdansk, Poland; New Delhi, India Company formed: 1968; Office Location: Toulouse, France
Company formed: 1993; Office Location: India: Mumbai & Bangalore, Singapore besides
Representative Offices in UAE, Saudi Arabia, UK/Europe and Latin America Name of Product Marketed Name of Product Marketed
Name of Product Marketed • Smart BRIEF, Smart BRIEF CABIN, Smart NOTAM MANAGER, Smart FUELING, Smart • TopWings
• ARMS®V2 (Aviation Resource Management) Integrated InfoTech Suite VIEW, Smart MET, Smart OPS, Smart DOC, Smart EFF, Smart EFB, Smart eFORMS, Smart Number of Modules..................1
Number of Modules.: 12 Sub-systems + 5 more under development PERFORMANCE, Smart ALERT, Smart COMM, Smart VIEW+, Smart ULD MANAGER, Smart Key Business/Software Areas
Key Business/Software Areas LOAD, Smart HUB, Smart ONTIME, Smart FUEL MANAGER, Smart MISSION MANAGER • EFB hardware
• ARMS® Commercial Planning (CPSS) Number of Modules................21 • EFB software solution
• ARMS® Flight Operations (FOSS) • Ground Operations
Key Business/Software Areas • EFB Project guidance
• ARMS® Crew Management (CMSS)
• ARMS® Flight Planning & Dispatch (FPDS) • Smart BRIEF • Scalable end-to-end solution
• ARMS® Optimizers + ARMS® on the TAB (EFB/ETL)) • Smart COMM An integrator to design, customize and support your EFB solution.
Sheorey Digital Systems Ltd. (SDS) an ISO 9001:2008 & 27001:2005 software company, brings you ARMS®V2. • Smart FUEL MANAGER TopWings® is an innovative and unique solution that provides a tailored answer to your needs
A current-generation, state-of-the-art Information Technology System which effectively addresses the • Smart EFB for Electronic Flight Bag (EFB) implementation. Thales’s one-stop solution is a global EFB offering
extremely critical and cost-sensitive nature of Commercial Airlines/ Air Transport operations. • Smart PERFORMANCE for operators, comprising Hardware and Applications for cockpit and cabin. It also provides Data
Management and Ground Applications with a wide range of services. With TopWings, operators obtain
The ARMS® V2 InfoTech Suite is the only solution in the industry capable of seamlessly integrating all of the Smart4Aviation was founded to provide web based products and services to optimize, simplify and improve airline significant operational savings and quick return on investment. Best in class, TopWings is a customisable,
functional and operational areas of an Airline or Air Transport operator with a unified database; i.e. a single operations. The Smart4Aviation’s goal is high quality, cost-effective solutions backed up with 24/365 support service. modular solution that helps key decision makers master complexity and make timely decisions for
repository of data with which all ARMS® modules interact. It offers 21 modules which are interoperable, compatible and can be freely composed into the one system as well better outcomes.
ARMS® V2 increases process efficiencies and reduces costs while assuring strict Statutory Compliance and as software developed on demand, which are used with success by pilots, crew, dispatchers, ground ops and many
uncompromising Safety. Click Here for Software Details
different departments. The modules work as basic building blocks that can be used to build the system that will
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Click Here for Software Details meet exactly customer’s requirements, that are tailored to the customer’s needs.
Click Here to Request Private Demo Click Here for Software Details ULTRAMAIN SYSTEMS, INC.
W: www.ultramain.com
SITA Click Here to Request Private Demo
T: +1.505.828.9000
W: www.SITA.aero
E: info@SITA.aero T&A SYSTEME GMBH E: sales@ultramain.com
Company formed: 1949; Office Location: Head Office: Geneva, Switzerland. Main Regional Offices in: Rio De Janiero, Brazil; W: www.logipad.aero Company formed: 1980; Office Location: Albuquerque, New Mexico USA
Beirut, Lebanon; Atlanta, USA; Singapore; Rome, Italy . T: +49 23 24 92580 Name of Product Marketed
Name of Product Marketed E: info@logipad.aero • ULTRAMAIN® M&E / MRO • ULTRAMAIN Mobile Mechanics™ • ULTRAMAIN Mobile
• e-Aircraft Application Services, e-Aircraft AirportLink WiFi Service, Messaging Services Company formed: 1994; Office Location: Hattingen, Germany Inventory™ • efbTechLogs™ • eCabin™
Number of Modules................21 Number of Modules: .ULTRAMAIN for M&E / MRO, 28 Modules; ULTRAMAIN Onboard Systems
Name of Product Marketed
Software, 5 Modules
Key Business/Software Areas • Logipad Key Business/Software Areas
• e-Aircraft Application Services (for EFB) • e-Aircraft Connectivity Services Number of Modules..................6 • Maintenance & Engineering
• AIRCOM ACARS Services • AIRCOM Datalink Applications • AIRCOM Cockpit Voice • MRO
SITA is the world’s leading specialist in air transport communications and IT solutions. We deliver and manage Key Business/Software Areas
• iPad EFB Management • Maintenance Planning & Scheduling
business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, • Paperless Customer Care on Tablets
which forms the communications backbone of the global air transport industry. We innovate collaboratively with the • Class-I EFB
• Electronic Aircraft Logbook
air transport industry, and the industry itself drives the company’s portfolio and strategic direction. We are the only • Class-II EFB Ultramain Systems, Inc. develops M&E / MRO and EFB software for the aviation industry and is the only
IT and communications company to run annual, industry-renowned IT surveys for airlines, airports and passenger • Logipad for Cabin aviation software provider with customers running full, end-to-end paperless operations from the cockpit
self-service. Our portfolio includes managed global communications, infrastructure and outsourcing services, as • Logipad for Maintenance to the ground.
well as services for airline commercial management, passenger operations, flight operations, aircraft operations,
air-to-ground communications, airport management and operations, baggage operations, transportation security T&A SYSTEME GmbH is an IT-Service & solution provider, founded in 1994 and headquartered in Hattingen, ULTRAMAIN® v9™ , featuring Mobile Mechanic™ and Mobile Inventory™, enables real-time paperless data
and border management, cargo operations and more. In addition, we sponsor .aero, the top-level internet domain Germany. The company has around 60 employees and focuses on national and international customers that reach collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with efbTechLogs™,
reserved exclusively for aviation. We are one of world’s most international companies. Our global reach is based on up to 10000 devices. We have solid international experiences with customers of global reputation. In addition to the easy-to-use electronic logbook, and the entire maintenance process becomes paperless.
local presence, with services for over 550 air transport industry members and 3,200 customers in over 200 countries consulting services, we are a strategic partner for development of scalable future proven IT-solutions. With Logipad Contact us to learn what you need to equip your organization with consumer mobile devices and see why
and territories. Set up in 1949 with 11 member airlines, today we employ people of more than 140 nationalities, T&A provides a global EFB Management solution, to handle and support any data on Class-I, Class-II and iPad elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft
speaking over 70 different languages. SITA had consolidated revenues of US $1.49 billion in 2010. Devices with one standardized ground process. up time.
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